IllustrationCAR WON'T START, FOB KEY DOES NOT WORK, DASHBOARD SHOWS HAZARD LIGHTS ON NO OTHER ICON SHOWN . TURN KEY, HAZARD LIGHTS BEGIN TO BLINK...NO ENGINE START.TOOK KEY OUT, LIGHTS STOP BLINKING....LOCKED DOOR (MANUALLY) AND LIGHTS STILL ON. TRIED 3 TIMES,WITH SAME RESULT.....
2009 Dodge Journey
Owner reports · Recalls · Investigations
More warning signs than most Journey years
Owner complaints for the 2009 Dodge Journey are substantially higher than the model-year median of 293.
About this comparison →How this year compares
Owner complaints by model year
Compare all Journey years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
2200–25K
17225–50K
17650–75K
17275–100K
182100–150K
71150K+
993 reports with mileage · 440 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 767 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 269 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes, Hydraulic. Review the 195 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
41 crash reports30 fire reports27 injury reports
Electrical System complaints
767 reportsTL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT STATED THAT SHORTLY AFTER THE VEHICLE WAS REPAIRED, IT BECAME DIFFICULT TO START THE VEHICLE. THE CONTACT STATED THAT TO START TH…
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TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT STATED THAT SHORTLY AFTER THE VEHICLE WAS REPAIRED, IT BECAME DIFFICULT TO START THE VEHICLE. THE CONTACT STATED THAT TO START THE VEHICLE, THE IGNITION WAS PLACED IN THE ON POSITION AND THE STARTER WAS TAPPED TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO BAXTER CHRYSLER DODGE JEEP RAM BELLEVUE (7713 S 19 TH ST, BELLEVUE, NE 68147, (402) 800-1256) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT STATED THAT THREE MONTHS AFTER THE RECALL REPAIR, WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT INCLUDED.
THE DRIVER'S SIDE WINDOW SWITCH WILL NOT OPERATE THE FRONT WINDOWS OR SIDE MIRRORS BUT DOES OPERATE THE BACK WINDOWS. THE AIR BAG LIGHT IS ALSO ILLUMINATED ON THE INSTRUMENT PANEL. I'VE BEEN RESEARCHING ABOUT THE FAULT AND FOUND OUT THERE WAS A RECALL ABOUT THE WIRING HARNESS. I NEED THE PROPER PAPERWORK OR STEPS TO GET THIS PRO…
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THE DRIVER'S SIDE WINDOW SWITCH WILL NOT OPERATE THE FRONT WINDOWS OR SIDE MIRRORS BUT DOES OPERATE THE BACK WINDOWS. THE AIR BAG LIGHT IS ALSO ILLUMINATED ON THE INSTRUMENT PANEL. I'VE BEEN RESEARCHING ABOUT THE FAULT AND FOUND OUT THERE WAS A RECALL ABOUT THE WIRING HARNESS. I NEED THE PROPER PAPERWORK OR STEPS TO GET THIS PROBLEM AND RECALL FIXED. THANKS.
CAR FAILS TO START RANDOMLY AND CONSISTENTLY. I'VE SEEN NOTHING BUT ISSUES ALL OVER THE INTERNET ABOUT THIS AND NOTHING HAS EVER BEEN ANSWERED. PEOPLE SPEND HUNDREDS OF DOLLARS TO NOT EVEN BE TOLD WHAT IS WRONG WITH THE VEHICLE.
THE VEHICLE WILL STALL ON CRANKING WHICH A RED LIGHT WILL LIGHT UP YOU WILL HAVE TO GET UNDER VEHICLE AND TAP STARTER CONSTANTLY TO CRANK. STARTER HAS BEEN REPLACED 2X PROBLEM STILL HAPPENS ITS SPARK FIRE UNDER CAR. THE VEHICLE WILL BE CUT OFF STATIONED AFTER A DRIVE THEN IT WAS CRANK PERIOD UNTIL 20 MIN . WHEN PARKED TO GET IN …
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THE VEHICLE WILL STALL ON CRANKING WHICH A RED LIGHT WILL LIGHT UP YOU WILL HAVE TO GET UNDER VEHICLE AND TAP STARTER CONSTANTLY TO CRANK. STARTER HAS BEEN REPLACED 2X PROBLEM STILL HAPPENS ITS SPARK FIRE UNDER CAR. THE VEHICLE WILL BE CUT OFF STATIONED AFTER A DRIVE THEN IT WAS CRANK PERIOD UNTIL 20 MIN . WHEN PARKED TO GET IN AND DRIVE IT WANT START. HAS BEEN TEST ON MACHINE BATTERY GOOD STARTER GOOD AND TRANSMISSION IT DETECTED AND ELECTRICAL. ALSO WHEN UNLOCKING DOORS ONLY 3 DOORS WILL UNLOCK ONE YOU HOT UNLOCK WIPERS WILL COME ON.
THERE WAS A RECALL ON THE AIRBAGS & AIRBAG MODULE.. THEY SUPPOSEDLY REPLACED.. THE ELECTRICAL WIRE IS NOW MESSED UP BC THE AIRBAG LIGHT KEEPS COMING ON & OFF, THE DRIVERS SIDE FRONT DOOR CONTROL LOCK TO LOCK THE CAR WILL NOT WORK, NOW ENGINE LIGHT COMES ON & OFF AND THE TRANSMISSION WAS REPLACED, ALL NEW COMPONENTS, DRIVING TH…
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THERE WAS A RECALL ON THE AIRBAGS & AIRBAG MODULE.. THEY SUPPOSEDLY REPLACED.. THE ELECTRICAL WIRE IS NOW MESSED UP BC THE AIRBAG LIGHT KEEPS COMING ON & OFF, THE DRIVERS SIDE FRONT DOOR CONTROL LOCK TO LOCK THE CAR WILL NOT WORK, NOW ENGINE LIGHT COMES ON & OFF AND THE TRANSMISSION WAS REPLACED, ALL NEW COMPONENTS, DRIVING THE CAR ON JAN 4TH 2020 & THE ENGINE JUST STOPS ON ME AT TRAFFIC LIGHT.. THIS CAR HAS HAD NOTHING BUT PROBLEMS AFTER PROBLEMS FROM THE 1ST DAY I BOUGHT IT FROM THE SALES AGENT THAT LIED TO ME ABOUT EVERYTHING.. THERE ARE RECALLS ON MY CAR THAT STILL NEVER GOT REPLACED.. I AM THE NEW OWNER OF THIS 2009 DODGE JOURNEY SXT ON (2/16/2018).. I WAS TOLD I'M THE 2ND OWNER, I AM THE 4TH OWNER AND WAS LIED ABOUT IF THIS CAR WAS IN A ACCIDENT.. IT WAS IN A ACCIDENT TO DO WITH THE TRANSMISSION STOPPING AND THE PPL THAT HAD THIS CAR B4 ME THE REPORT SAYS IT WAS SIDE SWIPED PASSENGER SIDE ON (10/18/2017).. FOUND OUT MORE ABOUT THE CAR I BOUGHT WAS IN A MAJOR FLOOD SO SOMEONE DIDN'T TELL THE TRUTH & I WAS SOLD A CAR THAT HAS WATER DAMAGE & THEY COVERED IT UP AND I BEEN COMPLAINING SINCE I BOUGHT THIS CAR... SOMETHING ISN'T RIGHT WITH THIS CAR & I GOT RIPPED OFF, THIS CAR THE TRANSMISSION STOPPED ON ME AND I ALMOST GOT IN A BAD CAR ACCIDENT.. I'VE HAD A MECHANIC AT A DODGE DEALERSHIP TELL ME & MY DAD I WAS SOLD A CAR THAT HAS WATER DAMAGE ETC... I AM HAVING PROBLEMS WITH THE AIRBAG LIGHT ON & OFF AND THIS WAS A RECALL AND SHOULD BE REDONE, THE ENGINE LIGHT IS FAULTY AND THE STEERING WHEEL AND ELECTRICAL STILL, ALONG WITH THE FOB IGNITION SWITCH..
I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP TWICE IN THE LAST TWO MONTHS, AND IT HAD BEEN THERE ABOUT A WEEK EACH TIME AND THEY STILL DON'T KNOW WHAT IS WRONG WITH MY VEHICLE. I SUBMITTED A COMPLAINT A COUPLE OF MONTHS AGO AND NEVER HEARD ANYTHING BACK. WHEN THE TEMPERATURE GETS BELOW 45 DEGREES FAHRENHEIT MY CAR GOES HAYWIRE. ALL…
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I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP TWICE IN THE LAST TWO MONTHS, AND IT HAD BEEN THERE ABOUT A WEEK EACH TIME AND THEY STILL DON'T KNOW WHAT IS WRONG WITH MY VEHICLE. I SUBMITTED A COMPLAINT A COUPLE OF MONTHS AGO AND NEVER HEARD ANYTHING BACK. WHEN THE TEMPERATURE GETS BELOW 45 DEGREES FAHRENHEIT MY CAR GOES HAYWIRE. ALL WARNING LIGHTS ARE ON, SPEEDOMETER AND UCONNECT SCREEN WON'T WORK, WIPER BLADES ARE ON AND UNABLE TO TURN OFF, MY HEADLIGHTS ARE ON BUT THE CONTROLS WON'T WORK AND MY BRIGHTS WON'T WORK. THE DEALERSHIP WANTED 1600 BECAUSE THE 'THINK IT IS THE TIPM' BUT ARE UNSURE. WELL I CHANGED THE TIPM MYSELF FOR $330 AND IT IS STILL DOING IT. I CAN AT LEAST RETURN THE ONE I BOUGHT AND AM ONLY OUT $85 WHICH IS BETTER THAN PAYING $1600 FOR THEM TO TELL ME IT DIDN'T WORK. I HAVE NO IDEA WHAT TO DO ASIDE FROM SELLING THE VEHICLE, BUT THEN THE PROBLEM WOULD JUST CHANGE HANDS. THE DEALERSHIP DOESN'T KNOW HOW TO DIAGNOSE THIS PROBLEM, AND EVERY TIME I TAKE IT THERE I'M OUT $100 AND NOWHERE CLOSER TO KNOWING WHAT THE PROBLEM IS OR HOW TO FIX IT. I CAN'T BE THE ONLY ONE HAVING THIS PROBLEM, AND WOULD LIKE AN INVESTIGATION INTO WHAT IS CAUSING IT BECAUSE EVERY TIME THE WEATHER GETS COLD, I HAVE TO DRIVE WITHOUT A SPEED OR TURN SIGNALS.
ALL OF THE BUTTONS STOPPED WORKING IN THE DRIVER'S SIDE DOOR, ALONG WITH THE TWO BACK DOORS. THE WINDOWS, LOCKS, ETC DO NOT WORK BECAUSE OF THIS. THE AIRBAG LIGHT KEEPS TURNING OFF AND ON. NOW ALL OF THE WIRING IS ACTING LIKE IT IS MESSED UP. THE BRAKE LIGHTS KEEP COMING ON, THE CAR RANDOMLY WON'T START, THE OVERHEAD LIGHT COMES…
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ALL OF THE BUTTONS STOPPED WORKING IN THE DRIVER'S SIDE DOOR, ALONG WITH THE TWO BACK DOORS. THE WINDOWS, LOCKS, ETC DO NOT WORK BECAUSE OF THIS. THE AIRBAG LIGHT KEEPS TURNING OFF AND ON. NOW ALL OF THE WIRING IS ACTING LIKE IT IS MESSED UP. THE BRAKE LIGHTS KEEP COMING ON, THE CAR RANDOMLY WON'T START, THE OVERHEAD LIGHT COMES ON WHEN THE RIGHT BLINKER IS USED. NOW THE CAR WON'T SHIFT OUT OF PARK 8/10 TRIES. THE CAR ALSO ACTS LIKE IT LOSES POWER RANDOMLY WHILE DRIVING IN TOWN. THESE PROBLEMS HAVE BEEN LISTED AS RECALLS, YET MY CAR IS NOT ON THE LIST.
I WAS STATIONARY IN A PARKING LOT. MY VEHICLE HAS ELECTRICAL PROBLEMS WHEN IT GETS BELOW 50 DEGREES F. ALL OF MY DASHBOARD WARNING LIGHTS COME ON AND MY GAUGES WON'T REGISTER INCLUDING MY FUEL, RPM, AND SPEEDOMETER. MY TURN SIGNALS WON'T WORK AND NEITHER WILL MY EMERGENCY HAZARD LIGHTS. MY DOOR LOCKS AND WINDOW CONTROLS WORK INT…
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I WAS STATIONARY IN A PARKING LOT. MY VEHICLE HAS ELECTRICAL PROBLEMS WHEN IT GETS BELOW 50 DEGREES F. ALL OF MY DASHBOARD WARNING LIGHTS COME ON AND MY GAUGES WON'T REGISTER INCLUDING MY FUEL, RPM, AND SPEEDOMETER. MY TURN SIGNALS WON'T WORK AND NEITHER WILL MY EMERGENCY HAZARD LIGHTS. MY DOOR LOCKS AND WINDOW CONTROLS WORK INTERMITTENTLY WHEN THIS HAPPENS. MY NAVIGATION SCREEN/BACK-UP CAMERA WILL NOT WORK AND MY WIPER BLADES AND HEADLIGHTS STAY ON EVEN THOUGH THE CONTROLS ARE SET TO OFF. MY WIPER SPRAY NOZZLES WON'T WORK AND NEITHER WILL MY HIGH BEAMS. IT WILL STAY LIKE THIS UNTIL MY VEHICLE WARMS UP, USUALLY ABOUT 20-30 MIN. I AM A NURSE AND OFTEN HAVE TO TAKE CALL AT NIGHT, SO SOMETIMES I DON'T HAVE TIME TO LET IT WARM UP. I HAVE HAD TO DOWNLOAD AN APP THAT WILL TELL ME MY SPEED AND PRAY I DON'T GET INTO AN ACCIDENT. I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY CAN NEVER FIND THE CULPRIT SO IT JUST WASTES MY TIME AND MONEY.
THIS IS JUST TOO MUCH. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. SOMETIMES IT CRANK AND THEN IT WON'T. I CAN GET IN IT AND DRIVE TO WORK, BUT BY THE TIME I GET OFF IT WILL NOT DO ANYTHING. THE LIGHTS AND RADIO WORK BUT THE CAR WILL NOT TURN OVER. IT'S LIKE IT WILL WORK FOR AWHILE BUT AFTER TURNING IT OFF IT COULD TAKE H…
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THIS IS JUST TOO MUCH. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. SOMETIMES IT CRANK AND THEN IT WON'T. I CAN GET IN IT AND DRIVE TO WORK, BUT BY THE TIME I GET OFF IT WILL NOT DO ANYTHING. THE LIGHTS AND RADIO WORK BUT THE CAR WILL NOT TURN OVER. IT'S LIKE IT WILL WORK FOR AWHILE BUT AFTER TURNING IT OFF IT COULD TAKE HOURS TO START UP AGAIN IF IT STARTS UP. AND YES I HAVE ALSO TRIED THE PUTTING THE CAR IN NUETRAL, BUT WHEN IT DON'T TURN OVER YOU CAN NOT CHANGE THE GEARS.I DON'T HEAR ANY CRANKING NOISE, THE TRUCK JUST LIGHTS UP. I HAVE HAD A NEW STARTER, BATTERY, AND ALTERNATOR PUT ON. I HAVE HAD THIS TRUCK PULL HOME ON A TOW TRUCK FROM WORK AND SOON AS THEY UNHOOK IT IT WILL STARTS UP...I HAVE TWO YOUNG KIDS AND I HAVE HAD THE EXPERIENCE OF GOING TO A GAS STATION IN THE EVENING AFTER GETTING OFF WORK AND AFTER TURNING OFF THE CAR IT WILL NOT CRANK. THE HORN JUST STARTS HONKING ON ITS OWN SOMETIMES,AND THE THEFT SYSTEM ALARM LIGHT ALMOST NEVER STOPS BLINKING. I HAVE SPENT MORE THAN I ALMOST PAID FOR THE VEHICLE, AND STILL HAVE TO UBER PLACES. THIS IS A MAJOR ISSUE THAT NEEDS TO BE RESOLVED. TOOK IT TO THE DODGE DEALERSHIP AND THEY WANT YOU TO LEAVE YOUR VEHICLE THERE FOR ABOUT 4 DAYS AND WANT TO CALL YOU WITH A RIDICULOUS MONEY QUOTE. COME ON DODGE HOW MUCH MORE DO YOUR CUSTOMERS HAVE TO SUFFER FROM A PROBLEM YOU DON'T WANT TO FIX. A VERY CONCERNED CONSUMER AND PARENT.
Official recalls
816V273000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
May 6, 2016
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence & remedy
Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
16V047000 · Air Bags:frontal
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
14V373000 · Air Bags; Electrical System:ignition:switch
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
10V658000 · Electrical System:wiring
Dec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES MANUFACTURER FROM NOVEMBER 1, 2007, THROUGH NOVEMBER 7, 2008. THE WIRES WITHIN THE FRONT DOOR WIRE HARNESSES MAY FATIGUE AND BREAK, WHICH CAN INTERRUPT THE CIRCUITS FOR THE SIDE IMPACT SENSOR(S), RESULTING IN AN AIRBAG WARNING LAMP ILLUMINATION AND LOSS OF SIDE CRASH SENSING CAPABILITY.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SIDE AIRBAG MAY NOT DEPLOY, REDUCING THE PROTECTION INTENDED FOR THE OCCUPANT AND INCREASING THE RISK OF INJURIES.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE LEFT AND RIGHT DOOR WIRING HARNESSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
09V118000 · Air Bags; Air Bags:frontal; Electrical System:wiring
Apr 9, 2009
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
09V082000 · Electrical System
Mar 12, 2009
CHRYSLER IS RECALLING 16,852 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITHOUT OPTIONAL 115 VOLT AUXILIARY POWER OUTLET. AN UNUSED ELECTRICAL CONNECTOR FOR THE OPTIONAL 115 VOLT AUXILIARY POWER OUTLET OPTION MAY BECOME CORRODED AND COULD SHORT CIRCUIT.
Consequence & remedy
Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTOR COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy: DEALERS WILL RE-ROUTE AND STOW THE 115 VOLT AUXILIARY POWER OUTLET CONNECTOR AND PULL THE 25 AMP FUSE TO REMOVE POWER FROM THIS UNUSED CIRCUIT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 30, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
08V528000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Oct 9, 2008
CHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES. A NEW ADHESIVE USED IN THE POWER TRAIN CONTROL MODULE (PCM) MANUFACTURING PROCESS CAN CAUSE THE PRINTED CIRCUIT BOARD TO BREAK.
Consequence & remedy
Consequence: THIS CAN CAUSE THE ENGINE TO STALL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE PCM FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 10, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
08V247000 · Electrical System:wiring
Jun 3, 2008
CHRYSLER IS RECALLING 6,692 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITH A 3.5L ENGINE. THE ENGINE WIRING HARNESS MAY CONTACT THE LEFT TRANSAXLE MOUNT.
Consequence & remedy
Consequence: DAMAGE TO THE WIRING HARNESS COULD RESULT IN AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL INSPECT THE ENGINE WIRING HARNESS FOR DAMAGE. IF THE HARNESS IS DAMAGED, THE WIRING WILL BE REPAIRED AND A TIE WRAP INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. IF NO DAMAGE IS FOUND, A TIE WRAP WILL BE INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. THE RECALL BEGAN ON JULY 7, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA24003 · Vehicle Entrapment
Opened Aug 1, 2024 · No close date supplied
Status: open (inferred from source dates) · Latches/locks/linkages
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE23008 · Vehicle Entrapment
Opened May 1, 2023 · Closed Aug 15, 2024
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Latches/locks/linkages:doors:lock; Latches/locks/linkages:electronic Lock/latch Actuator
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Latches/locks/linkages:doors:lock
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Latches/locks/linkages:electronic Lock/latch Actuator
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972