Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports7 fire reports1 injury reports

What owners actually said

161 reports

130,000 miles · Mar 3, 2018

Power TrainUnknown Or Other

Read full complaint

THE VEHICLE OCCASIONALLY WILL NOT START, SOMETIMES IF YOU TURN THE KEY AND PUT IT IN NEUTRAL IT MAY START BUT NOT ANLWAYS. BATTERY AND STARTER ARE NEW. ALL ELECTRICAL IS GOOD. THE ISSUE IS AN UNRESOLVED PROBLEMS AND I HAVE SEEN SEVERAL FORUMS WITH THIS COMPLAINT ON THE DODGE JOURNEY. NO MECHANIC CAN PINPOINT WHAT CAUSES THIS. I'VE BEEN STUCK SEVERAL TIMES FOR HOURS DUE TO THE VEHICLE NOT STARTING. IT MAY BE SOME SECURITY GLITCH OR SOMETHING. DODGE NEEDS TO RECALL THIS AND GET IT FIXED.

NHTSA ODI #11076023

75,000 miles · Jan 19, 2018

Power Train

THERE WAS A EXHAUST SMELL IN THE CABIN THAT WAS REPEATEDLY CHECKED BY THE DEALER AND COULDN'T FIND THE SOURCE. THEN ON THE HIGHWAY WHILE TRAVELING OUT OF TOWN, I HEARD A LOUD BANG. PULLED OVER AND THE CAR WOULDN'T START. GOT IT TOWED, AND THE MECHANIC SAID THE TRANSFER CASE NEEDED TO BE REPLACED FOR $3000 WITH ONLY 75,000 MILES …

Read full complaint

NHTSA ODI #11063700

98,142 miles · Jan 12, 2018

Steering

Read full complaint

SAFETY RECALL S08/NHTSA 16V-273 POWER STEERING RETURN HOSE AND FLUID COOLER .... THIS RECALL DESCRIBES EXACTLY WHAT HAPPENED TO MY VEHICLE .... UPON A VERY COLD WEATHER START UP MY POWER STEERING RETURN HOSE RUPTURED AND FAILED. I'M WONDERING WHY MY VEHICLE IS NOT COVERED UNDER THIS RECALL ..... I STARTED VEHICLE IN DRIVEWAY AT 7 IN THE MORNING AND THE OUTSIDE AIR TEMPERATURE WAS -18F. AS SOON AS THE VEHICLE STARTED THE RETURN LINE SPLIT SEVERAL INCHES ON THE TOP OF THE HOSE LINE AND LEFT A PUDDLE OF POWER STEERING FLUID IN MY DRIVEWAY

NHTSA ODI #11062364

Mileage unknown · Dec 30, 2017

Unknown Or Other

Read full complaint

MY 2009 DODGE JOURNEY AWD SXT LOCKING MECHANISM STOPPED WORKING. IT WORKED ALL DAY THEN ALL THE SUDDEN THE KEY FOBS STOPPED WORKING. IT WILL TURN THE ALARM ON AND OFF BUT WILL NOT LOCK AND UNLOCK MY DOORS. THE DRIVER AND PASSENGER SIDE LOCKS WON'T WORK EITHER. I CAN NOT USE MY HATCH BECAUSE IT WILL NOT UNLOCK. I NOW HAVE TO MANUALLY LOCK MY DOORS FROM THE INSIDE AND LEAN MY SEAT BACK AND CRAWL TO THE BACK TO UNLOCK MY BACK DOORS. I USE THE MANUAL DOOR KEY TO GET IN MY CAR NOW. ALL ELECTRICAL BUTTONS ON MY DRIVER SIDE DOOR WILL NOT WORK. I CAN NOT CONTROL MY LOCKS, WINDOWS OR SIDE MIRRORS. ON TOP OF THAT MY CAR WILL NOT START ALL THE TIME ONLY WHEN IT CHOOSES TO. I HAVE ALREADY REPLACED THE BATTERY TWICE SINCE I'VE OWNED THE VEHICLE. ALSO HAD KEY FOBS REPLACED LAST YEAR. I HOPE SOMEONE CAN HELP WITH THESE ISSUES. IT IS BEYOND FRUSTRATING THAT THERE ARE SO MANY ISSUES WITH THIS MODEL.

NHTSA ODI #11057708

141,890 miles · Nov 29, 2017

Engine

WIFE WAS DRIVING CAR 1/2 MILE FROM HOME, STARTED SMOKING, STALLED ON BUSY STREET, COASTED INTO SHOPPING CENTER HAD CAR TOWED TO A GARAGE-FOUND FREEZE PLUG BETWEEN ENGINE AND TRANS FAILED, ENGINE OVERHEATED , CLY HEAD GASKETS FAILED,ENGINE HAD TO BE REMOVED AND REBUILT.

NHTSA ODI #11051128

155,000 miles · Oct 16, 2017

Power TrainUnknown Or Other

Read full complaint

I BOUGHT 9/2015 HAS HAD 3 TRANSFER CASES AT 3,000.00 EACH AND NOW NEEDS ANOTHER, CRACKED AND LEAKING AND NEED SEALS AND A PART. . AT THIS POINT IT NOW NEEDS THE INTERMEDIATE SHAFT THAT GOES INTO THE TRANSFER CASE AND IS NOT AVAILABLE ANYWHERE IN THE UNITED STATES, ACCORDING TO DODGE. I HAVE A LOAN ON THIS VEHICLE AND UNABLE TO DRIVE SINCE SEPT 20TH, 2017. I WROTE TO THE ATTORNEY GENERAL IN MASSACHUSETTS. RECEIVED A LETTER ON OCT 12, 2017 FROM THEM , TELLING ME TO CONTACT YOUR DEPT RIGHT AWAY. I DRIVE MY VEHICLE ON CITY STREETS. I SAW LEAKING WHILE I WAS IN PARKING LOT AT WORK ON SEPT 15,2017 . I BROUGHT BACK TO AAMCO ON SEPT 16,2017 . BROUGHT IT TO AAMCO IN TURN THEY CALLED DODGE BECAUSE THIS WOULD BE NUMBER 4 TRANSFER CASE. I WAS TOLD, I HAD TO BRING TO A DODGE DEALERSHIP, WHICH I DID. AAMCO PUT IN 3 TRANSFER CASES. HARR DODGE IN WORCESTER, MA DIAGNOSED MY VEHICLE ON SEPT 20, 2017 AND THAT IS WHEN I FOUND OUT WHAT IT NEEDS. WITH NO PART AVAILABLE IN THE ENTIRE UNITED STATES. THEY NEED TO RECALL THIS CAR NOW, NOT YEARS FROM NOW . THIS IS A DANGEROUS SITUATION IT IS PART OF THE DRIVESHAFT CONNECTION. THERE HAVE BEEN COMPLAINTS SINCE 2013 ABOUT THESE TRANSFER CASES LEAKING, CRACKED , SEALS LEAKING DRIVESHAFT PROBLEMS. I DON'T UNDERSTAND WHY IT IS TAKING SO LONG FOR SOMEONE TO DO SOMETHING ABOUT THIS. I WANT CHRSYSLER DODGE TO RECALL THIS VEHICLE AND PURCHASE MY VEHICLE BACK. ALSO BRAKES IN THIS VEHICLE WEAR AT 5, 000 MILES AND EVERY 5,000 MILES WHICH AGAIN IS A PROBLEM. HUNDRED OF COMPLAINTS SINCE 2012 AND THIS HAS NOT BEEN ADDRESSED EITHER BY THIS SAFETY COMMISSION.

NHTSA ODI #11033516

130,000 miles · Oct 15, 2017

Power TrainSuspension

Read full complaint

MY CAR I BOUGHT 9/2015 HAS HAD 3 TRANSFER CASES AT 3,000.00 EACH AND NOW NEEDS ANOTHER, CRACKED AND LEAKING. AT THIS POINT IT NOW NEEDS THE ALSO NEED INTERMEDIATE SHAFT THAT GOES INTO THE TRANSFER CASE AND IS NOT AVAILABLE ANYWHERE IN THE UNITED STATES, ACCORDING TO DODGE. I HAVE A LOAN ON THIS VEHICLE AND UNABLE TO DRIVE SINCE SEPT 20TH, 2017. I WROTE TO THE ATTORNEY GENERAL IN MASACHUSETTS. RECEIVED A LETTER ON OCT 12, 2017 FROM THEM , TELLING ME TO CONTACT YOUR DEPT RIGHT AWAY. I DRIVE MY VEHICLE ON CITY STREETS. I SAW LEAKING WHILE I WAS IN PARKING LOT AT WORK ON SEPT 15,2017 . I BROUGHT BACK TO AAMCO ON SEPT 16, THEY CALLED DODGE BECAUSE THIS WOULD BE NUMBER 4 TRANSFER CASE. THEY TOLD THEM I HAD TO BRING TO A DODGE DEALERSHIP, WHICH I DID. AAMCO PUT IN 3 TRANSFER CASES.HARR DODGE IN WORCESTER, MA DIAGNOSED ON SEPT 20, 2017 AND THAT IS WHEN I FOUND OUT WHAT IT NEEDS. WITH NO PART AVAILABLE IN THE ENTIRE UNITED STATES. THEY NEED TO RECALL THIS CAR NOW, NOT YEARS. 2009 DODGE JOURNEYS

NHTSA ODI #11033473

125,000 miles · Oct 11, 2017

Unknown Or Other

Read full complaint

2009 DODGE JOURNEY FAILS TO START AT TIMES. THIS ISSUE HAS BEEN MORE FREQUENT. I'VE OWNED THIS VEHICLE FOR 4 YEARS AND HAVE HAD THIS ISSUE FOR 3. THE BATTERY HAS BEEN REPLACED ALONG WITH MANY OTHER COSTLY REPAIRS. THE FAILURE TO START HAS LEFT ME STRANDED ON MANY OCCASIONS AND THE SUGGESTION TO PUT IT IN NEUTRAL FIRST WOULD BE HELPFUL IF I COULD DEPRESS THE BRAKE, BUT I CAN'T...IT'S AS THOUGH THEY'RE LOCKED. AS A SINGLE MOM, THIS IS VERY DISCONCERTING AS I AM ALWAYS ON THE GO BETWEEN WORK, SCHOOL AND OTHER OBLIGATIONS.

NHTSA ODI #11032864

Mileage unknown · Sep 27, 2017

Air Bags

Read full complaint

RECIEVED A PETTER IN MAIL ABOUT A RECALL FOR MY CAR. THERE WAS AN ERROR IN THE POWER SUPPLY UNIT THAT COULD EITHER MAKE THE AIRBAG DEPLOY RANDOMLY WOTHOUT WARNING OR PREVENT IT FROM OPENING AT ALL IN THE EVENT OF AN ACCIDENT CALLED DEALERSHIP IN REFERENCE TO RECALL, WAS TOLD THEY DID NOT HAVE THE PART NESSESARY AND DID NOT KNOW WHEN THEY WOULD HAVE THE PART AND TO CALL BACK NEXT WEEK CALLED BACK NEXT WEEK AND WAS TOLD TO LEAVE A MESSSAGE THAT WOULD BE RETURNED, IT NEVER WAS. WENT IN PERSON AND WAS TOLD THEY HAD NO RECORD OF ME CALLING AND THEY STILL DID NOT HAVE THE PART.

NHTSA ODI #11030117

Mileage unknown · Sep 14, 2017

Tires

TIRE PRESSURE MONITORING SYSTEM PROBLEMS. *BF THE CONSUMER STATED TPMS WAS CORRODED. UPDATED 09/26/2017*JS

NHTSA ODI #11024370

Official recalls

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA24003 · Vehicle Entrapment

Opened Aug 1, 2024 · No close date supplied

Status: open (inferred from source dates) · Latches/locks/linkages

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

PE23008 · Vehicle Entrapment

Opened May 1, 2023 · Closed Aug 15, 2024

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Latches/locks/linkages:doors:lock; Latches/locks/linkages:electronic Lock/latch Actuator

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (3)

Latches/locks/linkages:doors:latch

Latches/locks/linkages:doors:lock

Latches/locks/linkages:electronic Lock/latch Actuator

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module