Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports7 fire reports1 injury reports

Service Brakes, Hydraulic complaints

33 reports

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30,000 miles · Aug 9, 2011

Power TrainService Brakes, HydraulicTires

BRAKE, ROTORS, TIRES AND POWER TRANSFER UNIT REPLACE ONLY AT ONE YEAR OF OWNERSHIP. THIS IS THE SECOND YEAR AND I HAVE TO DO IT ALL OVER AGAIN. REPAIR COST OFF THE ROOF AND CONTINUE TO BUILD UP. I DON'T FELL SAFE DRIVING IT BECAUSE OF THE FAST RATE THIS VITAL PARTS CONSUME. DEALER CONTINUES TO TELL ME THAT THE REPAIR COST IS N…

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NHTSA ODI #10418285

37,736 miles · Jun 22, 2011

Service Brakes, Hydraulic

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2009 DODGE JOURNEY SXT - BRAKES AND ROTORS - HAD TO REPLACE BRAKES AT 37,000 MILES AND WAS TOLD ROTORS ALSO NEEDED TO BE REPLACED. SHOULD HAVE LASTED LONGER THEN THEY DID - LAST WEEK 6-11 RECEIVED NOTICE FROM CHRYSLER -DODGE THAT IF OWNER HAD TO REPLACE PRIOR TO 36,000 MILES THEY WOULD REPLACE AT THEIR EXPENSE LESS $100.00 DEDUCTIBLE. WOULDN'T TOUCH MY CLAIM SINCE MY BRAKES WERE REPLACED AT MY COST AT 37,000 MILES. IF THE ROTORS AND BRAKES WERE NOT RIGHT WHEN THIS VEHICLE WAS MADE, I FEEL THAT CHRYSLER-DODGE SHOULD HAVE TO PICK UP THE COST IN FULL OR EXTEND THE MILEAGE ON THIS PROBLEM SO THEIR CUSTOMERS CAN SAY THEY HAVE SAFE VEHICLES. SINCE BRAKES AND ROTORS ARE A VITAL ISSUE OF A AN AUTOMOBILE THIS SHOULD BE ADDRESSED. I AM STILL DRIVING WITH BAD ROTORS AND COULDN'T GET ANY HELP FROM THE DEALER OR CHRYSLER-DODGE COMPLAINT DEPARTMENT OR CUSTOMER SERVICE. *TR

NHTSA ODI #10408536

35,858 miles · Jun 19, 2011

EquipmentService Brakes, Hydraulic

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WE HAD TO REPLACE FRONT BRAKES AND RESURFACE THE ROTORS AT 18,785 MILES. REPLACED REAR BRAKE PADS AT 26,848 MILES AND REPLACED FRONT BRAKE PADS AND ROTORS AT UNDER 36,000 AGAIN. THIS CAR HAS 35,885 ON IT. I MISPLACED THE LETTER SENT HOME ABOUT BEING REIMBURSED FOR THESE PROBLEMS. WE JUST DECIDED TO BUY OUR LEASE. WE NEED NEW TIRES ONLY WE AREN'T WAITING FOR THE EXPENSIVE ONES ON BACKORDER WE WILL USE THE ALTERNATE SIZE AND BRAND. YESTERDAY I LOST ALL POWER IN THE CAR. WINDOWS WONT GO UP OR DOWN, NO AIR, NO RADIO, NO WINDSHIELD WIPERS, NO POWER LOCKS.ITS HOT IN NJ I CANT DRIVE THIS CAR WITHOUT THESE THINGS. I SHOULDN'T HAVE TO DRIVE IT WITHOUT THESE THINGS. THERE ARE LESS THAN 36000 MILES ON THE CAR. I HIT MY 36 MONTH MARK ON 5/31 SO AM I OUT OF LUCK. CAN DODGE STAND PROUDLY BEHIND THEIR NAME AND RECALL THESE CARS WILL ALL OF THESE PROBLEMS? I READ THE BLOGS AND MESSAGE BOARDS-IM NOT THE FIRST PERSON AND I WONT BE THE LAST TO HAVE THESE PROBLEM. WHY SHOULD ALL THE RESPONSIBILITY BE PUT ON THE CUSTOMER. THIS IS MY 2ND DODGE AND THIS WILL PROBABLY BE MY LAST IF THEY CANT STEP UP AND OWN SOME OF THIS FAULTS. I DON'T KNOW THE ANSWER TO THE EQUIPMENT MAKE AND MODEL SO I AM PUTTING IN ANYTHING TO ALLOW ME TO GET TO THE NEXT PAGE. IF I KNEW THIS INFO. I WOULD BE A MECHANIC AND WOULD HAVE KNOWN ABOUT THESE PROBLEMS BEFORE I BOUGHT THE CAR. I AM CHOOSING 3M SERIES 963(THIS MEANS NOTHING-THIS IS THE ONLY WAY I CAN GET ONTO THE NEXT PAGE SO DISREGARD THIS SECTION OF THE COMPLAINT). *TR

NHTSA ODI #10407409

10,000 miles · May 4, 2011

Service Brakes, Hydraulic

I OWN A 2009 DODGE JOURNEY, I HAVE HAD 6 (YES 6) BRAKE REPLACEMENTS IN THE PAST 3 YEARS. MY FIRST ONE WAS AT 10,000 MILES. I CURRENTLY HAVE 50,000 MILES ON THE CAR. HOW CAN YOU NOT THINK THERE IS A PROBLEM IN THE DESIGN OF THE JOURNEY'S BRAKE SYSTEM ? WHY DON'T YOU INVESTIGATE ? *TR

NHTSA ODI #10398872

18,000 miles · Apr 13, 2011

Service Brakes, HydraulicSteeringTires

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2009 DODGE JOURNEY BRAKE, AND TIRE ISSUE. TOOK A TRIP FROM DES MOINES, IA. TO SHREVEPORT, LA. - HALFWAY THRU MY TRIP HOME MY REAR PASSENGER TIRE BLEW OUT OF NOWHERE. WITH ONLY 18,000 MILES ON THE CAR I FOUND THAT SURPRISING ESPECIALLY SINCE I WAS TRAVELING AT 75 MPH, AND HAD THREE KIDS IN THE CAR!!!! TOOK THE CAR TO THE NEAREST TIRE STORE WHO CALLED A DODGE DEALER. THE DODGE DEALER SAID THAT MY TIRE WAS BACKORDERED BY OVER 3,000 TIRES AND RECOMMENDED A DIFFERENT SIZE. SPENT THE NIGHT IN THAT TOWN, NEW TIRES WERE PUT ON THE FOLLOWING DAY, DROVE BACK TO DES MOINES TO MY DODGE DEALER HERE AND I INFORMED THEM OF THE TERRIBLE SHAKING MY STEERING WHEEL HAD THROUGHOUT THE ENTIRE TRIP. THEY SAID IT WAS MY BREAKS AND ROTORS AND CHARGED ME FOR THE SERVICE - AFTER ONLY 18,000 MILES!!! I PICKED UP MY CAR TODAY FROM THIS DEALER AND THERE IS STILL SHAKING, AND NOW A SCENT OF EXHAUST IN THE CAR. I AM AFRAID TO DRIVE THIS CAR WITH MY FAMILY IN IT, AND WANT TO KNOW IF I HAVE ANY RECOURSE AT ALL... *TR

NHTSA ODI #10395817

10,000 miles · Mar 27, 2011

Service Brakes, Hydraulic

I HAD TO REPLACE THE BRAKES AND ROTORS AT 10,000 MILES. NO WARNING OR GRINDING NOISES. I WOULD NOT HAVE KNOWN HOW BAD THEY WERE IF A FRIEND HAD NOT POINTED OUT THE AMOUNT OF BRAKE DUST ON MY WHEELS. VERY DISTURBING, ESPECIALLY BECAUSE I REGULARLY DRIVE MY OWN CHILDREN AND OTHERS. *TR

NHTSA ODI #10392998

40,551 miles · Mar 21, 2011

Service Brakes, Hydraulic

ROTOR/BRAKE PROBLEM. SERIOUS VIBRATION WHEN BRAKES ARE APPLIED. PROBLEM IS WORSE WHEN VEHICLE HAS BEEN DRIVING FOR A WHILE OR AFTER BEING IN STOP/GO TRAFFIC. *TR

NHTSA ODI #10392349

13,878 miles · Dec 16, 2010

Service Brakes, Hydraulic

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I BROUGHT IN MY 2009 DODGE JOURNEY FOR A WINDOW PROBLEM THAT DRIVER SIDE WINDOW FAILED TO CLOSE DUE TO A BROKEN WIRE BUT WHILE IN THE DEALERSHIP GETTING ESTIMATE FOR REPAIR I WAS TOLD MY BRAKES WERE IN SUCH BAD SHAPE THE CAR WAS NOT SAFE TO BE PUT BACK OUT ON THE ROAD SO AFTER TALKING WITH THE REPAIR DEPARTMENT MANAGER I WAS TOLD DODGE WOULD NOT REPLACE OBVIOUSLY DEFECTIVE BRAKES AND THAT THE BRAKES AND ROTORS WOULD HAVE TO BE REPLACED AT MY OWN EXPENSE TO SAY THE LEAST I WAS QUITE PISSED ,I USED TO BE A DODGE FANATIC BUT ONCE I SELL THIS LEMON NEVER AGAIN WILL I BUY USELESS DODGE CAR I WOULD RATHER BUY JAPANESE CAR AT LEAST THEY BACK UP THEIR PRODUCTS SINCE THIS FIASCO I TELL MY FRIENDS DON'T WASTE THEIR MONEY ON JUNK. *TR

NHTSA ODI #10370979

9,300 miles · Dec 10, 2010

Service Brakes, Hydraulic

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TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TRYING TO DECELERATE FROM 5 MPH, THE BRAKES WOULD EXHIBIT AN ABNORMAL PULSATION AND THE VEHICLE WOULD VIBRATE EXCESSIVELY. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE WOULD NEED TO REPLACE THE BRAKES AND THE ROTORS. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED FOUR TIMES AND THE BRAKES AND ROTORS WERE REPAIRED EACH TIME. THE FAILURE MILEAGE WAS APPROXIMATELY 9,300. UPDATED 02/01/11*LJ UPDATED 02/03/11

NHTSA ODI #10369883

23,702 miles · Nov 7, 2010

Service Brakes, Hydraulic

I PURCHASED A 2009 DODGE JOURNEY IN OCT 2008 JUST AFTER 12000 MILES I HAD TO REPLACE THE FRONT BRAKES AND ROTORS(11-20-2009). AT 21,100 THE BRAKES STARTING PULSATING AGAIN AND WAS ADVISED BY THE SERVICE DEPARTMENT OF THE DODGE DEALERSHIP TO MACHINE THE FRONT ROTORS SINCE IT WAS RECENTLY REPLACED (08-21-2010). AT 23,700 MILES …

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NHTSA ODI #10364341

Official recalls

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA24003 · Vehicle Entrapment

Opened Aug 1, 2024 · No close date supplied

Status: open (inferred from source dates) · Latches/locks/linkages

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

PE23008 · Vehicle Entrapment

Opened May 1, 2023 · Closed Aug 15, 2024

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Latches/locks/linkages:doors:lock; Latches/locks/linkages:electronic Lock/latch Actuator

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (3)

Latches/locks/linkages:doors:latch

Latches/locks/linkages:doors:lock

Latches/locks/linkages:electronic Lock/latch Actuator

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module