2003 Dodge Intrepid

TL* THE CONTACT OWNS A 2003 DODGE INTREPID. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A CONCRETE WALL. THE CONTACT INDICATED THAT DURING THE FAILURE THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED. THE CONTACT AND THE FRONT PASSENGER BOTH SUFFERED HEADACHES AND THE CONTACT ALSO SUFFERED AN UPPER BACK INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,874. THE CONSUMER STATED ON JUNE 13, 2014, IMMEDIATELY AFTER SHE PUT THE VEHICLE IN REVERSE, THE VEHICLE JERKED SUDDENLY AND ACCELERATED OUT OF CONTROL. SHE TRIED TO APPLY THE BRAKE BUT THE VEHICLE WOULD NOT STOP. THE CONSUMER STATED THE AIR BAGS FAILED TO DEPLOY. UPDATED 09/03/14

WHEN TURNING INTO A DRIVEWAY THERE WAS A SNAPPING SOUND IN THE STEERING COLUMN AND I COULD FEEL IT IN THE STEERING WHEEL. THE AIR BAG LIGHT WENT ON AND LATER WE FOUND OUT THERE WAS NO CRUISE CONTROL. I AM FAMILIAR WITH PEOPLE WHO WORK IN AUTO BODY SO I CALLED HIM AS WE WERE OUT OF STATE. HE TOLD ME TO PULL THE FUSE ON THE AIRBAGS BECAUSE THEY COULD ACCIDENTALLY GO OFF. I CALLED A DODGE DEALER IN THE AREA AND HE SAID IT NEEDED TO BE FIXED IMMEDIATELY SO THE AIRBAG DID NOT GO OFF ACCIDENTALLY. WE TOOK THE CAR TO A DEALER WHOM TOLD US IT PROBABLY HAPPENED BECAUSE THE CLOCK SPRING WAS WOUND TOO TIGHT CAUSING IT TO BREAK AND EVEN THOUGH IT IS CAUSED WHEN MANUFACTURED IT WOULD NOT BE COVERED. THANKFULLY I KNEW TO CALL SOMEONE IMMEDIATELY OR IT MAY HAVE RESULTED IN A MAJOR ACCIDENT. *JB

MY AIRBAG LIGHT IS REMAINING ON, THE HORN IS NOT WORKING, AND CRUISE CONTROL DOESN'T WORK AND FROM IT IS MY BELIEF, THAT MY VEHICLE HAS SAME CLOCKSPRING PROBLEM THAT CHRYSLER HAD WITH SOME OF ITS 1996-98 MINIVANS. I BELIEVE THE HORN AND AIR BAG ARE SAFETY ITEMS AND SHOULD BE REPAIRED. I WROTE TO DAIMLER/CHRYSLER AND GOT THIS RESPONSE: THANK YOU FOR YOUR RECENT EMAIL TO DAIMLERCHRYSLER MOTORS REGARDING YOUR 2003 DODGE INTREPID. A REVIEW OF OUR RECORDS INDICATES THAT YOUR VEHICLE DOES NOT CURRENTLY REQUIRE SERVICE FOR ANY RECALL CAMPAIGNS ISSUED BY DAIMLERCHRYSLER. IF YOUR VEHICLE IS INVOLVED IN A FUTURE RECALL CAMPAIGN, YOU WILL BE NOTIFIED PROMPTLY BY MAIL. YOU CAN ALSO ACCESS THE SELF-SERVICE RECALL SITE ON THE INTERNET TO CHECK ON YOUR VEHICLE'S INVOLVEMENT IN ANY/ALL RECALLS THAT ARE PUBLISHED. SIMPLY GO TO ONE OF OUR BRAND SITES: WWW.CHRYSLER.COM; WWW.DODGE.COM OR WWW.JEEP.COM AND CLICK ON "FOR OWNERS" AND THEN "RECALL NOTICES" AND FOLLOW THE INSTRUCTIONS ON THE POP UP RECALL PAGE. YOU WILL NEED THE LAST EIGHT DIGITS OF YOUR VEHICLE IDENTIFICATION NUMBER (VIN). YOUR CONCERNS, PARTICULARLY IN VIEW OF THE EXPENSE AND INCONVENIENCE INVOLVED IN THIS ISSUE, ARE UNDERSTANDABLE. HOWEVER, THE VEHICLE IN QUESTION HAS EXCEEDED THE TIME OR MILEAGE LIMITATIONS OF THE MANUFACTURER'S WARRANTY. ALTHOUGH A MORE FAVORABLE REPLY COULD NOT BE PROVIDED, SHARING YOUR CONCERN WITH US IS APPRECIATED. THANK YOU AGAIN FOR YOUR EMAIL. SHOULDN'T DAIMLER/CHRYSLER BE RESPONSIBLE FOR THE EXPENSE OF GETTING THIS REPAIRED IF THIS IS THE CASE WITH MY VEHICLE?. *JB