NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,065 reports67,000 miles · Sep 22, 2005
Latches/locks/linkagesVisibility
DT: THERE IS AN ISSUE WITH THE AUTOMATIC FRONT DRIVER/PASSENGER DOOR LOCKS, TWO OF THEM HAVE STOPPED OPERATING-THEY CAN BE LOCKED AND UNLOCKED MANUALLY, BUT THEY DO NOT UNLOCK WITH THE KEYLESS ENTRY. WHILE DRIVING DOWN THE ROAD, THE DOOR LOCKS LOCK MAKES A SCARY SHRILL NOISE THAT FRIGHTENS PASSENGERS AS WELL AS THE DRIVER. TO…
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DT: THERE IS AN ISSUE WITH THE AUTOMATIC FRONT DRIVER/PASSENGER DOOR LOCKS, TWO OF THEM HAVE STOPPED OPERATING-THEY CAN BE LOCKED AND UNLOCKED MANUALLY, BUT THEY DO NOT UNLOCK WITH THE KEYLESS ENTRY. WHILE DRIVING DOWN THE ROAD, THE DOOR LOCKS LOCK MAKES A SCARY SHRILL NOISE THAT FRIGHTENS PASSENGERS AS WELL AS THE DRIVER. TOOK VEHICLE TO A DEALER AND THEY OFFERED TO REPLACE THE LOCKS BUT IT WOULD BE AT THE CONSUMER'S EXPENSE. CONSUMER DID REPLACE ONE OF THE DOOR LOCK MECHANISMS, THIS WAS ON THE DRIVER'S DOOR. NO PROBLEMS SINCE THE REPAIR OF THAT DOOR LOCK. NO EXPLANATION AS TO WHY THE DOOR LOCK HAS STOPPED OPERATING. CONSUMER HAS NOT CONTACTED CHRYSLER CORP ON THIS ISSUE AT THIS TIME. BOTH FRONT POWER WINDOWS HAVE STOPPED OPERATING AS WELL, THE POWER WILL RAISE WINDOW UP AND DOWN BUT THE WINDOW GLASS IS OFF TRACK. ONE OF THE TWO WINDOW BRACKETS BROKE, CAUSING THE WINDOW TO BE OFF TRACK-NO REPAIRS FOR THIS AS WELL. *AK THE CONSUMER WAS UNABLE TO CLOSE THE WINDOW , SOMEONE WOULD HAVE TO STAND ON THE OUTSIDE OF THE VEHICLE TO PHYSICALLY HOLD THE GLASS ON THE TRACK. *JB
NHTSA ODI #10134034
123,000 miles · Sep 21, 2005
Steering
I PICKED UP MY CAR FROM THE DEALERSHIP AFTER THE RACK AND PINION WAS REPLACED AND NOTICED A PROBLEM ON THE WAY HOME IT WAS VERY DIFFICULT TO TURN LEFT AND EXTREMELY EASY TO TURN RIGHT I RETURNED THE CAR TO THE DEALERSHIP AND THEY CHECKED IT AGAIN THE RACK AND PINION IS BAD AND NEEDS TO BE REPLACED.
NHTSA ODI #10137245
52,000 miles · Sep 20, 2005
Steering
I THOUGHT I HAD FILED A COMPLAINT ABOUT THIS INCIDENT BEFORE BUT IT DOES NOT SHOW UP IN THE SEARCHES. THE STEERING WOULD LOCK-UP WHEN TURNING TO GET THE CAR TO STRAIGHTEN OUT I WOULD HAVE TO FORCE THE STEERING WHEEL WITH ALL OF MY STRENGTH LATER THE STEERING FAILED COMPLETELY THE DEALER REPLACED THE RACK AND PINION. I NOTICED TH…
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I THOUGHT I HAD FILED A COMPLAINT ABOUT THIS INCIDENT BEFORE BUT IT DOES NOT SHOW UP IN THE SEARCHES. THE STEERING WOULD LOCK-UP WHEN TURNING TO GET THE CAR TO STRAIGHTEN OUT I WOULD HAVE TO FORCE THE STEERING WHEEL WITH ALL OF MY STRENGTH LATER THE STEERING FAILED COMPLETELY THE DEALER REPLACED THE RACK AND PINION. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS ABOUT THIS COMPONENT FAILING MORE THAN ONCE ON SEVERAL VEHICLES. *NM
NHTSA ODI #10137148
123,000 miles · Sep 20, 2005
Steering
WHILE DRIVING MY 2000 DODGE INTREPID I LOST ALL STEERING THE DEALERSHIP TOLD ME IT WAS THE RACK AND PINION THIS IS THE SECOND TIME THIS PART HAS FAILED THE FIRST TIME WAS IN JULY OF 2002. *NM
NHTSA ODI #10137146
76,000 miles · Sep 19, 2005
Engine And Engine Cooling
DT: ON AUGUST 18, 2005 THE ENGINE STALLED WHILE THE CONSUMER WAS STOPPING AT A STOP LIGHT. SHE WAS ABLE TO GET SAFELY OFF THE ROAD. WHEN SHE TOOK VEHICLE TO DEALER FOR REPAIRS THEY TOLD HER THAT THE TIMING CHAIN FAILED AND WOULD NEED A NEW MOTOR. THERE HAD BEEN NO PREVIOUS PROBLEMS WITH THE VEHICLE. THERE WERE NO ACCIDENT…
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DT: ON AUGUST 18, 2005 THE ENGINE STALLED WHILE THE CONSUMER WAS STOPPING AT A STOP LIGHT. SHE WAS ABLE TO GET SAFELY OFF THE ROAD. WHEN SHE TOOK VEHICLE TO DEALER FOR REPAIRS THEY TOLD HER THAT THE TIMING CHAIN FAILED AND WOULD NEED A NEW MOTOR. THERE HAD BEEN NO PREVIOUS PROBLEMS WITH THE VEHICLE. THERE WERE NO ACCIDENTS. *AK
NHTSA ODI #10136967
83,000 miles · Sep 19, 2005
Engine And Engine Cooling
THERE WAS NO WARNING AS I WAS DRIVING ALONG THE STREET AND MY CAR DIED AND WOULD NOT RESTART. I HAD IT TOWED TO HAMPTON'S AUTO. UPON EXAMINING THE CAR, HE CALLED AND REPORTED TO ME THAT MY ENGINE WAS GONE. I HAD 82,000 MILES ON THE ENGINE AND HAD CHANGED MY OIL EVERY 3,000 MILES. I BOUGHT A USED ENGINE FROM BOHANNON'S AUTO F…
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THERE WAS NO WARNING AS I WAS DRIVING ALONG THE STREET AND MY CAR DIED AND WOULD NOT RESTART. I HAD IT TOWED TO HAMPTON'S AUTO. UPON EXAMINING THE CAR, HE CALLED AND REPORTED TO ME THAT MY ENGINE WAS GONE. I HAD 82,000 MILES ON THE ENGINE AND HAD CHANGED MY OIL EVERY 3,000 MILES. I BOUGHT A USED ENGINE FROM BOHANNON'S AUTO FOR $2,400 AND PAID $1,382 TO BUD'S ENGINE SERVICE TO INSTALL IT. I HAVE BEEN ADVISED BY SEVERAL AUTO REPAIRMEN THAT THIS 2.7 ENGINE IS FAULTY. I HAVE ONE MORE YEAR OF PAYMENTS OR I WOULD NOT HAVE REPAIRED THIS AUTOMOBILE. I AM VERY DISAPPOINTED IN THE PERFORMANCE OF A CAR THAT I INTENDED TO DRIVE FOR SEVERAL YEARS MORE. *NM
NHTSA ODI #10136927
48,000 miles · Sep 18, 2005
Steering
STEERING CLUNKS AND STICKS AT RANDOM WITH NO WARNING, TOLD RACK AND PINION IS IN NEED OF REPLACEMENT. VEHICLE HAS ONLY A LITTLE OVER 48,000 MILES ON IT. *NM
NHTSA ODI #10136862
Mileage unknown · Sep 14, 2005
Engine And Engine Cooling
OUR 2000 DODGE INTREPID STARTING MAKING KNOCKING SOUNDS. WE BROUGHT IT IN AND WERE TOLD THAT THERE WAS SLUDGE BUILDUP AND THAT A NEW ENGINE IS NEEDED BUT IT IS NOT COVERED UNDER THE WARRANTY THAT WE PURCHASED BECAUSE THE BUILDUP IS FROM POOR MAINTENANCE. WE TOLD THEM THAT WE HAD THE OIL CHANGED REGULARLY BUT THIS DID NOT MAKE …
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OUR 2000 DODGE INTREPID STARTING MAKING KNOCKING SOUNDS. WE BROUGHT IT IN AND WERE TOLD THAT THERE WAS SLUDGE BUILDUP AND THAT A NEW ENGINE IS NEEDED BUT IT IS NOT COVERED UNDER THE WARRANTY THAT WE PURCHASED BECAUSE THE BUILDUP IS FROM POOR MAINTENANCE. WE TOLD THEM THAT WE HAD THE OIL CHANGED REGULARLY BUT THIS DID NOT MAKE A DIFFERENCE AND WE ARE CURRENTLY TRYING TO FIND A WAY TO PAY FOR A NEW ENGINE IN THE CAR. I HAVE CHECKED THIS OUT ON THE INTERNET AND FOUND HUNDREDS OF OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM AND THAT THEIR WARRANTY IS ALSO NOT BEING HONORED. FIRST THERE IS AN ENGINE THAT IS DEFECTIVE IN THE CAR AND THEN THEY WON'T EVEN HONOR A WARRANTY THAT WE PAID FOR. I AM VERY FRUSTRATED. *JB
NHTSA ODI #10136493
54,000 miles · Sep 12, 2005
Engine And Engine Cooling
DT: HAD TO REPLACE 2.7 LITER E ENGINE WITH 54000 MILES ON VEHICLE. HAD A TOTALLY DIFFERENT ENGINE PUT IN THE VEHICLE. THE VEHICLE WAS STALLING AND THE TIMING CHAIN BROKE. AFTER A FIELD ADJUSTER CAME TO THE DEALERSHIP THEY RECOMMENDED IT BE REPLACED. THE ENGINE WENT OUT ON APRIL 8, 2003. *AK
NHTSA ODI #10136242
93,335 miles · Sep 9, 2005
SteeringSuspension
DT: ON 8-17-04 THE CONSUMER TOOK THE VEHICLE TO FOR REGULAR MAINTENANCE, AND THE DEALERSHIP TOLD HIM THAT THE STEERING NEEDED ALIGNMENT AND THE TIE ROD ENDS NEEDED TO BE REPLACED. THE CONSUMER HAD NOT BEEN EXPERIENCING ANY PROBLEM AT THAT TIME. THE CONSUMER HAD THE OUTER TIE ROD ENDS REPLACED AND THE FRONT END ALIGNED. AF…
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DT: ON 8-17-04 THE CONSUMER TOOK THE VEHICLE TO FOR REGULAR MAINTENANCE, AND THE DEALERSHIP TOLD HIM THAT THE STEERING NEEDED ALIGNMENT AND THE TIE ROD ENDS NEEDED TO BE REPLACED. THE CONSUMER HAD NOT BEEN EXPERIENCING ANY PROBLEM AT THAT TIME. THE CONSUMER HAD THE OUTER TIE ROD ENDS REPLACED AND THE FRONT END ALIGNED. AFTERWARDS, ON 9-15-04, THE CONSUMER EXPERIENCED TOO MUCH FREE PLAY IN THE STEERING WHEEL. THE CONSUMER TOOK VEHICLE BACK TO THE DEALERSHIP, AND THEY TOLD HIM THAT THE GEAR IN THE STEERING RACK WAS WORN OUT, AND HE NEEDED TO REPLACE THE RACK AND PINION. THE CONSUMER HAD NOT HAD IT FIXED AS OF YET. THE STEERING RACK GOT MUCH WORSE AND NOW HAS TO BE MANUALLY PULLED BACK TO CENTER WHEN TURNING. *AK
NHTSA ODI #10136011
Official recalls
7Feb 5, 2003
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 2, 2001
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES (NON-SUNROOF ONLY) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THERE IS A POTENTIAL FOR INJURY IF THE OCCUPANT'S HEAD WERE TO CONTACT THE B-PILLAR.
Remedy: OWNERS WILL BE SENT A STORAGE BIN ACCESSORY UNIT THAT CAN BE ATTACHED TO THE B-PILLAR ALONG WITH INSTALLATION INSTRUCTIONS. HOWEVER, IF AN OWNER WISHES, THE DEALER CAN PERFORM THE INSTALLATION. OWNER NOTIFICATION BEGAN DECEMBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Jul 10, 2000
VEHICLE DESCRIPTION: NON-ABS EQUIPPED PASSENGER VEHICLES. THE BRAKE MASTER CYLINDER PISTON RETAINER SNAP RING MAY HAVE BEEN BENT INWARD DURING THE ASSEMBLY PROCESS. THE MASTER CYLINDER PISTON MAY BE IN A "BRAKE APPLIED" POSITION DUE TO THE DAMAGED PISTON RETAINER SNAP RING. WHEN THE PISTON IS IN THE APPLIED POSITION, THE FLUID COMPENSATION PORTS ARE CLOSED WHICH RESULTS IN A BRAKE DRAG CONDITION.
Consequence & remedy
Consequence: IF THE BRAKE OVERHEAT, BRAKE FADING COULD LEAD TO AN INCREASE IN NEEDED STOPPING DISTANCE. SHOULD A DRIVER NOT ANTICIPATE THE EXTRA STOPPING DISTANCE, THIS CONDITION COULD CAUSE A CRASH.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER.
Feb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE MOLDING FLASH ON THE PRIMARY LEVER MAY PREVENT THE OPERATION OF THE G-LOCK AND TILT LOCK FUNCTIONS ON SOME OF THE DRIVER'S SIDE RETRACTORS.
Consequence & remedy
Consequence: IF THIS OCCURS IN A FRONTAL CRASH SITUATION, DRIVER PROTECTION FROM THE SEAT BELT MAY BE REDUCED, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE LEFT FRONT RETRACTOR ASSEMBLIES.
Feb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
Consequence & remedy
Consequence: THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
Remedy: DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Dec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
Consequence & remedy
Consequence: THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
Remedy: DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗