NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
80 reportsClear category filter93,335 miles · Sep 9, 2005
SteeringSuspension
DT: ON 8-17-04 THE CONSUMER TOOK THE VEHICLE TO FOR REGULAR MAINTENANCE, AND THE DEALERSHIP TOLD HIM THAT THE STEERING NEEDED ALIGNMENT AND THE TIE ROD ENDS NEEDED TO BE REPLACED. THE CONSUMER HAD NOT BEEN EXPERIENCING ANY PROBLEM AT THAT TIME. THE CONSUMER HAD THE OUTER TIE ROD ENDS REPLACED AND THE FRONT END ALIGNED. AF…
Read full complaint
DT: ON 8-17-04 THE CONSUMER TOOK THE VEHICLE TO FOR REGULAR MAINTENANCE, AND THE DEALERSHIP TOLD HIM THAT THE STEERING NEEDED ALIGNMENT AND THE TIE ROD ENDS NEEDED TO BE REPLACED. THE CONSUMER HAD NOT BEEN EXPERIENCING ANY PROBLEM AT THAT TIME. THE CONSUMER HAD THE OUTER TIE ROD ENDS REPLACED AND THE FRONT END ALIGNED. AFTERWARDS, ON 9-15-04, THE CONSUMER EXPERIENCED TOO MUCH FREE PLAY IN THE STEERING WHEEL. THE CONSUMER TOOK VEHICLE BACK TO THE DEALERSHIP, AND THEY TOLD HIM THAT THE GEAR IN THE STEERING RACK WAS WORN OUT, AND HE NEEDED TO REPLACE THE RACK AND PINION. THE CONSUMER HAD NOT HAD IT FIXED AS OF YET. THE STEERING RACK GOT MUCH WORSE AND NOW HAS TO BE MANUALLY PULLED BACK TO CENTER WHEN TURNING. *AK
NHTSA ODI #10136011
50,000 miles · Sep 9, 2005
Steering
DT: 2000 DODGE INTREPID WITH 60,000 MILES. THE STEERING FAILED. IT STARTED WITH A LOT OF LOOSE PLAY IN THE STEERING. WHEEL. CURRENTLY WHEN DRIVING STRAIGHT THE WHEEL WAS UPSIDE DOWN. THIS PROBLEM STARTED APPROXIMATELY 10,000 MILES AGO, COMPLETE FAILURE OCCURRED ON JULY 27, 2005. THE VEHICLE BECAME IMPOSSIBLE TO DRIVE IN…
Read full complaint
DT: 2000 DODGE INTREPID WITH 60,000 MILES. THE STEERING FAILED. IT STARTED WITH A LOT OF LOOSE PLAY IN THE STEERING. WHEEL. CURRENTLY WHEN DRIVING STRAIGHT THE WHEEL WAS UPSIDE DOWN. THIS PROBLEM STARTED APPROXIMATELY 10,000 MILES AGO, COMPLETE FAILURE OCCURRED ON JULY 27, 2005. THE VEHICLE BECAME IMPOSSIBLE TO DRIVE IN A SHORT PERIOD OF TIME. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP, AND THEY HAVE NOT LOOKED AT IT. IT SHOWED RACK AND PINION STEERING FAILURE SYMPTOMS. CHRYSLER WAS NOT WILLING TO HELP WITH THE PROBLEM. THE VEHICLE DID NOT GO IN A STRAIGHT LINE, THE TIRES WERE RECENTLY REPLACED AND THE VEHICLE WAS BALANCED AND ALIGNED.*AK THE TIE ROD WAS REPLACED. *JB
NHTSA ODI #10131055
20,000 miles · Jul 8, 2005
Air BagsElectrical SystemParking BrakeCrashInjury
DT: 2000 DODGE INTREPID BOUGHT IN APRIL USED WITH 11,000 MILES. SINCE THEN IT HAS BEEN IN SHOP 9-10 TIMES, MOSTLY CONSISTING OF STEERING PROBLEMS, SUCH AS RACK AND PINION AND THE STEERING COUPLER. THERE WERE OTHER ISSUES, BUT THIS WAS THE MAIN CONCERN. ONE WEEK AGO THE CONSUMER WAS INVOLVED IN AN ACCIDENT, FRONT END IMPACT…
Read full complaint
DT: 2000 DODGE INTREPID BOUGHT IN APRIL USED WITH 11,000 MILES. SINCE THEN IT HAS BEEN IN SHOP 9-10 TIMES, MOSTLY CONSISTING OF STEERING PROBLEMS, SUCH AS RACK AND PINION AND THE STEERING COUPLER. THERE WERE OTHER ISSUES, BUT THIS WAS THE MAIN CONCERN. ONE WEEK AGO THE CONSUMER WAS INVOLVED IN AN ACCIDENT, FRONT END IMPACT FOR WHICH THE AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED INJURIES. NO REPAIRS AFTER THE ACCIDENT BECAUSE THERE WAS OVER $6,000 WORTH OF DAMAGE. *AK EMERGENCY BRAKE HANDLE WAS LOOSE. THE DEALER DETERMINED THE IT WAS NOT CONNECTED. THE DEALER REPOSITIONED/REASSEMBLED THE EMERGENCY BRAKE. THE KEY WOULDN'T COME OUT OF THE IGNITION BECAUSE THE SHIFT INTERLOCK CABLE BROKE. THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REPLACED THE WIRING TO THE BRAKE LIGHT SWITCH. *NM
NHTSA ODI #10124663
63,500 miles · Jun 13, 2005
Steering
DT: WHILE DRIVING I NOTICED THE STEERING WHEEL WAS OFF SET. THE STEERING LOCKED UP. AFTER DRIVING HOME THE WHEEL LOCKED UP AGAIN. TOOK VEHICLE TO MECHANIC, AND THEY SAID THE RACK AND PINION WAS COMPLETELY BROKEN. ALSO, THEY SAID THAT IT WOULD BE DANGEROUS TO DRIVE THE CAR. CALLED THE MANUFACTURER, AND THEY SAID THAT THEY…
Read full complaint
DT: WHILE DRIVING I NOTICED THE STEERING WHEEL WAS OFF SET. THE STEERING LOCKED UP. AFTER DRIVING HOME THE WHEEL LOCKED UP AGAIN. TOOK VEHICLE TO MECHANIC, AND THEY SAID THE RACK AND PINION WAS COMPLETELY BROKEN. ALSO, THEY SAID THAT IT WOULD BE DANGEROUS TO DRIVE THE CAR. CALLED THE MANUFACTURER, AND THEY SAID THAT THEY COULD DO NOTHING. THIS WAS GOING TO COST CONSUMER ABOUT $900.00 TO REPAIR.*AK
NHTSA ODI #10125185
31,278 miles · Jun 1, 2005
Steering
IT STARTED WITH A "SMALL" NOISE IN THE RIGHT FRONT END. THE DEALER SAID THEY COULDN'T FIND ANYTHING. AFTER 2 YEARS OF LISTENING TO THE "SMALL" NOISE, THE STEERING STARTED ACTING STRANGE. WHEN MAKING A TURN, IT WOULDN'T GO BACK TO THE CENTER. THEN IT STARTED LOCKING UP AND WOULD NOT RETURN TO THE CENTER POSITION UNLESS I USE …
Read full complaint
IT STARTED WITH A "SMALL" NOISE IN THE RIGHT FRONT END. THE DEALER SAID THEY COULDN'T FIND ANYTHING. AFTER 2 YEARS OF LISTENING TO THE "SMALL" NOISE, THE STEERING STARTED ACTING STRANGE. WHEN MAKING A TURN, IT WOULDN'T GO BACK TO THE CENTER. THEN IT STARTED LOCKING UP AND WOULD NOT RETURN TO THE CENTER POSITION UNLESS I USE ALL THE STRENGTH I HAVE. I TOOK IT TO THE LOCAL DODGE DEALERSHIP BUT "THEY COULDN'T FIND ANYTHING". I TOOK IT TO A LOCAL REPAIR SHOP AND THEY DETERMINED THE ENTIRE RACK AND PINION STEERING IS SHOT AND NEEDS TO BE REPLACED AT SOMEWHERE AROUND $1000.00. SO AS IT STANDS, I HAVE A 2000 DODGE INTREPID WITH 35,000 MILES, NO WARRANTY, AND NO HELP FROM DODGE EITHER.
NHTSA ODI #10123840
Mileage unknown · Mar 20, 2005
Steering
STEERING STICKING WHILE TURNING CAR. NABILITY TO CORRECT TURN ONCE INPUTED, HAS LEAD TO THE CAR LEAVING THE ROAD SEVERAL TIMES.*AK
NHTSA ODI #10114365
Mileage unknown · Mar 18, 2005
Engine And Engine CoolingSteering
WHILE DRIVING THE ENGINE LIGHT ILLUMINATED, AND BLINKED. THEN, ENGINE COMPLETELY SHUT DOWN. IT WAS LATER DETERMINED THAT THERE WAS SLUDGE IN THE ENGINE. *AK THE VEHICLE'S RACK AND PINION ALSO FAILED. *NM
NHTSA ODI #10112890
66,000 miles · Mar 1, 2005
Steering
WHILE GOING 20 MPH STEERING BECAME IMPOSSIBLE TO CONTROL. CONSUMER TOOK THE VEHICLE TO A MECHANIC, WHO DETERMINED THAT RACK AND PINION STEERING WAS DEFECTIVE.*AK
NHTSA ODI #10113197
48,000 miles · Jan 28, 2005
Steering
I WAS MAKING A RIGHT HAND TURN.THE STEERING WHEEL LOCKED UP ON ME AND I WENT OVER THE SIDEWALK AND OFF THE ROAD INTO SOME ONES FRONT YARD. LUCKLY THIS WAS LATE AT NIGHT AND NO ONE WAS ON THE SIDEWALK. I HAD THE CAR TOWED TO A MECHANIC. HE SAID IT HAS A BAD RACK AND PINION. I HAVE A 2000 DODGE INTREPID THAT I HAD SINCE NEW WITH…
Read full complaint
I WAS MAKING A RIGHT HAND TURN.THE STEERING WHEEL LOCKED UP ON ME AND I WENT OVER THE SIDEWALK AND OFF THE ROAD INTO SOME ONES FRONT YARD. LUCKLY THIS WAS LATE AT NIGHT AND NO ONE WAS ON THE SIDEWALK. I HAD THE CAR TOWED TO A MECHANIC. HE SAID IT HAS A BAD RACK AND PINION. I HAVE A 2000 DODGE INTREPID THAT I HAD SINCE NEW WITH ONLY 49,000 MILES ON IT.THE MECHANIC SAID THEIR IS NO WAY THIS SHOULD HAVE WENT OUT. IT COST ME OVER $1200 TO FIX THIS . PLEASE CHECK THIS OUT BEFORE SOME ONE GETS SERIOUSLY INJURED. THANKS. *AK
NHTSA ODI #10108186
37,000 miles · Dec 31, 2004
Steering
AFTER PUCHASING MY 2000 DODGE INTREPID ES IN NOVEMBER OF 1999 AND BEGAN NOTICING A STEERING VIBRATION AT APPROXIMATELY 37,000 MILES. THE VIBRATION INCREASED TO STEERING DIFFICULTIES WHILE AT VARIOUS SPEEDS. AFTER OPINIONS RECEIVED FROM THREE SEPARATE MECHANICS, THE RACK AND PINION ASSEMBLY REQUIRED REPLACEMENT AT A COST OF APP…
Read full complaint
AFTER PUCHASING MY 2000 DODGE INTREPID ES IN NOVEMBER OF 1999 AND BEGAN NOTICING A STEERING VIBRATION AT APPROXIMATELY 37,000 MILES. THE VIBRATION INCREASED TO STEERING DIFFICULTIES WHILE AT VARIOUS SPEEDS. AFTER OPINIONS RECEIVED FROM THREE SEPARATE MECHANICS, THE RACK AND PINION ASSEMBLY REQUIRED REPLACEMENT AT A COST OF APPROXIMATELY $1,700.00. AFTER NUMEROUS ATTEMPTS TO FIND ANY RECALL NOTICE FOR THE INTREPID, NO DEALER WAS ABLE TO PROVIDE ANY ASSISTANCE. SEVERAL OTHER CLAIMS OF SIMILIAR OCCURANCES HAVE BEEN FOUND POSTED ON THE INTERNET ALL MATCHING THE DESCRIPTIONS OF STEERING ASSEMBLY FAILURES. THE ORIGINAL RACK AND PINION ASSEMBLY WAS INSPECTED BY THE MECHANIC AND WAS NOTED TO HAVE "FRACTURED" THEREBY CAUSING THE STEERING PROBLEMS.*AK
NHTSA ODI #10104868
Official recalls
7Feb 5, 2003
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 2, 2001
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES (NON-SUNROOF ONLY) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THERE IS A POTENTIAL FOR INJURY IF THE OCCUPANT'S HEAD WERE TO CONTACT THE B-PILLAR.
Remedy: OWNERS WILL BE SENT A STORAGE BIN ACCESSORY UNIT THAT CAN BE ATTACHED TO THE B-PILLAR ALONG WITH INSTALLATION INSTRUCTIONS. HOWEVER, IF AN OWNER WISHES, THE DEALER CAN PERFORM THE INSTALLATION. OWNER NOTIFICATION BEGAN DECEMBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Jul 10, 2000
VEHICLE DESCRIPTION: NON-ABS EQUIPPED PASSENGER VEHICLES. THE BRAKE MASTER CYLINDER PISTON RETAINER SNAP RING MAY HAVE BEEN BENT INWARD DURING THE ASSEMBLY PROCESS. THE MASTER CYLINDER PISTON MAY BE IN A "BRAKE APPLIED" POSITION DUE TO THE DAMAGED PISTON RETAINER SNAP RING. WHEN THE PISTON IS IN THE APPLIED POSITION, THE FLUID COMPENSATION PORTS ARE CLOSED WHICH RESULTS IN A BRAKE DRAG CONDITION.
Consequence & remedy
Consequence: IF THE BRAKE OVERHEAT, BRAKE FADING COULD LEAD TO AN INCREASE IN NEEDED STOPPING DISTANCE. SHOULD A DRIVER NOT ANTICIPATE THE EXTRA STOPPING DISTANCE, THIS CONDITION COULD CAUSE A CRASH.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER.
Feb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE MOLDING FLASH ON THE PRIMARY LEVER MAY PREVENT THE OPERATION OF THE G-LOCK AND TILT LOCK FUNCTIONS ON SOME OF THE DRIVER'S SIDE RETRACTORS.
Consequence & remedy
Consequence: IF THIS OCCURS IN A FRONTAL CRASH SITUATION, DRIVER PROTECTION FROM THE SEAT BELT MAY BE REDUCED, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE LEFT FRONT RETRACTOR ASSEMBLIES.
Feb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
Consequence & remedy
Consequence: THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
Remedy: DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Dec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
Consequence & remedy
Consequence: THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
Remedy: DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration