NOTICED PLAY IN STEERING GETTING WORSE AS TIME WENT ON SO I WENT TO A LOCAL FIRESTONE TO HAVE TIRES REPLACED AND COMPLETE ALIGNMENT DONE ON VEHICLE. THEY REPLACED THE TIRES BUT REFUSED TO DO AN ALIGNMENT BECAUSE THEY SAID THERE WAS TOO MUCH PLAY IN THE INNER TIERODS AND THAT THE STEERING GEAR MAY NEED TO BE REPLACED. THEY QUOTED…
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NOTICED PLAY IN STEERING GETTING WORSE AS TIME WENT ON SO I WENT TO A LOCAL FIRESTONE TO HAVE TIRES REPLACED AND COMPLETE ALIGNMENT DONE ON VEHICLE. THEY REPLACED THE TIRES BUT REFUSED TO DO AN ALIGNMENT BECAUSE THEY SAID THERE WAS TOO MUCH PLAY IN THE INNER TIERODS AND THAT THE STEERING GEAR MAY NEED TO BE REPLACED. THEY QUOTED ME A PRICE OF 300.00 FOR EACH INNER TIEROD AND SAID I WOULD HAVE TO FIND A DIFFERENT SHOP TO REPLACE THE RACK AND PINION BECAUSE THEY CAN NOT. CAR STILL DRIFTS ALL OVER THE ROAD AND THE STEERING STILL HAS PLAY. I REFUSE TO HAVE MY TWO SMALL CHILDREN IN THIS DEATH TRAP. *TR
NHTSA ODI #10207627
98,971 miles · Sep 19, 2007
Steering
VEHICLE INFORMATION: 98,975 MILES ON THE CAR BUSHINGS BROKE SEPTEMBER 18, 2007 TOOK THE CAR IN FOR STEERING NOISE AND ACCESSIVE SHAKING THEY WERE REPLACED AND WITHIN THAT SAME DAY THE BOLTS BROKE OFF IN MY DRIVE-WAY THAN MY MECHANIC DID HIS HOMEWORK AND FOUND THIS DEFECT ONLINE....CAR IS NO LONGER DRIVEABLE. WHAT DO WE DO?…
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VEHICLE INFORMATION: 98,975 MILES ON THE CAR BUSHINGS BROKE SEPTEMBER 18, 2007 TOOK THE CAR IN FOR STEERING NOISE AND ACCESSIVE SHAKING THEY WERE REPLACED AND WITHIN THAT SAME DAY THE BOLTS BROKE OFF IN MY DRIVE-WAY THAN MY MECHANIC DID HIS HOMEWORK AND FOUND THIS DEFECT ONLINE....CAR IS NO LONGER DRIVEABLE. WHAT DO WE DO??? DO WE FIX THE CAR AND PARK IT UNTIL DODGE DOES SOMETHING OR LEAVE AS IS.... PLEASE HELP.... *TR
NHTSA ODI #10203442
100,000 miles · Jul 24, 2007
Steering
TL*THE CONTACT OWNS A 2000 DODGE INTREPID. WHILE DRIVING 50 MPH, THE VEHICLE WOULD VEER TO THE RIGHT. THE REPAIR SHOP PERFORMED AN ALIGNMENT AND THE POWER STEERING PUMP WAS REPLACED. HOWEVER, THE FAILURE STILL OCCURRED. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR SHOP AND THEY STATED THAT THE STEERING GEAR RACK AND PINION NEEDED…
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TL*THE CONTACT OWNS A 2000 DODGE INTREPID. WHILE DRIVING 50 MPH, THE VEHICLE WOULD VEER TO THE RIGHT. THE REPAIR SHOP PERFORMED AN ALIGNMENT AND THE POWER STEERING PUMP WAS REPLACED. HOWEVER, THE FAILURE STILL OCCURRED. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR SHOP AND THEY STATED THAT THE STEERING GEAR RACK AND PINION NEEDED TO BE REPLACED. A COMPLAINT WAS FILED WITH THE MANUFACTURER AND THE CONTACT WAS ISSUED REFERENCE NUMBER 16542975. THE CURRENT MILEAGE WAS 114,000 AND FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10197365
58,000 miles · Jul 20, 2006
Steering
MY 200O DODGE INTREPID HAS 61,000 MILES ON IT. I STARTED HAVING PROBLEMS WITH THE STEERING AT ABOUT 58,000. WHENEVER I MADE A TURN LEFT OR RIGHT MY STEERING WHEEL WOULD LOCK AND I WOULD NOT BE ABLE TO STRAIGHTEN OUT. I WOULD SOMETIMES HAVE TO TURN IT FORCEFULLY AND IT WOULD MAKE A TERRIBLE CLUNKING AND GRINDING NOISE. I HAVE ALM…
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MY 200O DODGE INTREPID HAS 61,000 MILES ON IT. I STARTED HAVING PROBLEMS WITH THE STEERING AT ABOUT 58,000. WHENEVER I MADE A TURN LEFT OR RIGHT MY STEERING WHEEL WOULD LOCK AND I WOULD NOT BE ABLE TO STRAIGHTEN OUT. I WOULD SOMETIMES HAVE TO TURN IT FORCEFULLY AND IT WOULD MAKE A TERRIBLE CLUNKING AND GRINDING NOISE. I HAVE ALMOST BEEN IN A TERRIBLE ACCIDENT ON MORE THAN ONE OCCASION. THE WHEEL LOCKED UP AS I MADE A RIGHT TURN AND I WAS FORCED DOWN AN EMBANKMENT, FORTUNATELY I WAS ALONE IN THE CAR AND NO ONE WAS ON THE EMBANKMENT AS THEY USUALLY ARE. I HAVE BROUGHT THE CAR TO A DODGE DEALER AND THEY ARE REPAIRING IT FOR $1067.00. THEY SAID IT IS THE STEERING GEAR AND RACK. AFTER READING ALL THE COMPLAINTS ON THIS VEHICLE WITH THE EXACT SAME PROBLEMS. I FEE THIS IS A SAFETY ISSUE AN SHOULD BE ON A RECALL STATUS. I WAS HOPING TO PURCHASE A 300 CHRYSLER NOW I'M NOT SURE IF I WANT TO STAY WITH THIS COMPANY. *NM
NHTSA ODI #10162971
80,000 miles · Oct 10, 2005
Steering
AFTER DRIVING APPROXIMATELY 12 MILES TO WORK THE CAR WAS PULLED INTO A PARKING SPACE AND WHILE STRAIGHTENING THE WHEELS A LOUD POP WAS HEARD AND THE CAR HAD NO STEERING. THE INSPECTION REVEALED THAT (2) TWO 1/2 INCH THREADED BOLTS (THAT BOLT THE TIE RODS TO THE STEERING RACK HAD SHEARED OFF. ONE OF THE TIE ROD BUSHINGS WAS GONE …
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AFTER DRIVING APPROXIMATELY 12 MILES TO WORK THE CAR WAS PULLED INTO A PARKING SPACE AND WHILE STRAIGHTENING THE WHEELS A LOUD POP WAS HEARD AND THE CAR HAD NO STEERING. THE INSPECTION REVEALED THAT (2) TWO 1/2 INCH THREADED BOLTS (THAT BOLT THE TIE RODS TO THE STEERING RACK HAD SHEARED OFF. ONE OF THE TIE ROD BUSHINGS WAS GONE AND THE AREA THE BUSHING WAS IN WAS EXTREMELY WORN, REQUIRING REPLACEMENT. THE RACK AND PINION WAS REPLACED ON THIS VEHICLE AT 20,000 MILES UNDER WARRANTY. THE CAR WAS REPAIRED BY REMOVING THE RACK, BACKING OUT THE OLD BOLT ENDS AND INSTALLING NEW BOLTS. THE ONE TIE ROD WAS REPLACED. I CONTACTED CHRYSLER CORPORATION CUSTOMER SERVICE AND THEY OFFERED NO HELP ON THE REPAIR. THE DISTRICT REP WAS ASK TO HELP AND HE DENIED ANY HELP. (HE DID NOT EVEN LOOK AT THE DAMAGE. I WAS TOLD THAT HE WOULD NOT OVER RULE DETRIOT). *JB
NHTSA ODI #10139179
3,000 miles · Sep 22, 2005
Steering
STEERING ON CAR MAKES LOUD CLUNKING NOISES AND FREEZES/LOCKS AT LOW TO MEDIUM SPEEDS( PREVENTING ANY OPERATOR CONTROL FOR 1 TO 5 SECONDS). USUALLY SEEMS TO BE WHEN TURNING LEFT HOWEVER THAT IS NOT STEADFAST EITHER. EVEN TURNING WHEEL TO BACK CAR OUT OF DRIVEWAY WILL MAKE LARGE CLUNKING SOUND IN FRONT END. SEEMS TO BE USUALLY WIT…
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STEERING ON CAR MAKES LOUD CLUNKING NOISES AND FREEZES/LOCKS AT LOW TO MEDIUM SPEEDS( PREVENTING ANY OPERATOR CONTROL FOR 1 TO 5 SECONDS). USUALLY SEEMS TO BE WHEN TURNING LEFT HOWEVER THAT IS NOT STEADFAST EITHER. EVEN TURNING WHEEL TO BACK CAR OUT OF DRIVEWAY WILL MAKE LARGE CLUNKING SOUND IN FRONT END. SEEMS TO BE USUALLY WITHIN FIRST FIVE TO 10 MINUTES OF CAR RUNNING HOWEVER THAT IS NOT STEADFAST. THIS CAR HAS NOT CRASHED YET BUT THE POTENTIAL HAS PRESENTED ITSELF MORE THAN ONCE. AT THIS POINT I REFUSE TO LET MY SMALL CHILDREN RIDE IN CAR. *JB
NHTSA ODI #10137269
123,000 miles · Sep 21, 2005
Steering
I PICKED UP MY CAR FROM THE DEALERSHIP AFTER THE RACK AND PINION WAS REPLACED AND NOTICED A PROBLEM ON THE WAY HOME IT WAS VERY DIFFICULT TO TURN LEFT AND EXTREMELY EASY TO TURN RIGHT I RETURNED THE CAR TO THE DEALERSHIP AND THEY CHECKED IT AGAIN THE RACK AND PINION IS BAD AND NEEDS TO BE REPLACED.
NHTSA ODI #10137245
52,000 miles · Sep 20, 2005
Steering
I THOUGHT I HAD FILED A COMPLAINT ABOUT THIS INCIDENT BEFORE BUT IT DOES NOT SHOW UP IN THE SEARCHES. THE STEERING WOULD LOCK-UP WHEN TURNING TO GET THE CAR TO STRAIGHTEN OUT I WOULD HAVE TO FORCE THE STEERING WHEEL WITH ALL OF MY STRENGTH LATER THE STEERING FAILED COMPLETELY THE DEALER REPLACED THE RACK AND PINION. I NOTICED TH…
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I THOUGHT I HAD FILED A COMPLAINT ABOUT THIS INCIDENT BEFORE BUT IT DOES NOT SHOW UP IN THE SEARCHES. THE STEERING WOULD LOCK-UP WHEN TURNING TO GET THE CAR TO STRAIGHTEN OUT I WOULD HAVE TO FORCE THE STEERING WHEEL WITH ALL OF MY STRENGTH LATER THE STEERING FAILED COMPLETELY THE DEALER REPLACED THE RACK AND PINION. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS ABOUT THIS COMPONENT FAILING MORE THAN ONCE ON SEVERAL VEHICLES. *NM
NHTSA ODI #10137148
123,000 miles · Sep 20, 2005
Steering
WHILE DRIVING MY 2000 DODGE INTREPID I LOST ALL STEERING THE DEALERSHIP TOLD ME IT WAS THE RACK AND PINION THIS IS THE SECOND TIME THIS PART HAS FAILED THE FIRST TIME WAS IN JULY OF 2002. *NM
NHTSA ODI #10137146
48,000 miles · Sep 18, 2005
Steering
STEERING CLUNKS AND STICKS AT RANDOM WITH NO WARNING, TOLD RACK AND PINION IS IN NEED OF REPLACEMENT. VEHICLE HAS ONLY A LITTLE OVER 48,000 MILES ON IT. *NM
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES (NON-SUNROOF ONLY) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THERE IS A POTENTIAL FOR INJURY IF THE OCCUPANT'S HEAD WERE TO CONTACT THE B-PILLAR.
Remedy: OWNERS WILL BE SENT A STORAGE BIN ACCESSORY UNIT THAT CAN BE ATTACHED TO THE B-PILLAR ALONG WITH INSTALLATION INSTRUCTIONS. HOWEVER, IF AN OWNER WISHES, THE DEALER CAN PERFORM THE INSTALLATION. OWNER NOTIFICATION BEGAN DECEMBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
VEHICLE DESCRIPTION: NON-ABS EQUIPPED PASSENGER VEHICLES. THE BRAKE MASTER CYLINDER PISTON RETAINER SNAP RING MAY HAVE BEEN BENT INWARD DURING THE ASSEMBLY PROCESS. THE MASTER CYLINDER PISTON MAY BE IN A "BRAKE APPLIED" POSITION DUE TO THE DAMAGED PISTON RETAINER SNAP RING. WHEN THE PISTON IS IN THE APPLIED POSITION, THE FLUID COMPENSATION PORTS ARE CLOSED WHICH RESULTS IN A BRAKE DRAG CONDITION.
Consequence & remedy
Consequence: IF THE BRAKE OVERHEAT, BRAKE FADING COULD LEAD TO AN INCREASE IN NEEDED STOPPING DISTANCE. SHOULD A DRIVER NOT ANTICIPATE THE EXTRA STOPPING DISTANCE, THIS CONDITION COULD CAUSE A CRASH.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE MOLDING FLASH ON THE PRIMARY LEVER MAY PREVENT THE OPERATION OF THE G-LOCK AND TILT LOCK FUNCTIONS ON SOME OF THE DRIVER'S SIDE RETRACTORS.
Consequence & remedy
Consequence: IF THIS OCCURS IN A FRONTAL CRASH SITUATION, DRIVER PROTECTION FROM THE SEAT BELT MAY BE REDUCED, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE LEFT FRONT RETRACTOR ASSEMBLIES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
Consequence & remedy
Consequence: THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
Remedy: DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (4)
Vehicle Speed Control:accelerator Pedal
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Vehicle Speed Control:cables
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Vehicle Speed Control
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Vehicle Speed Control:linkages
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
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