2023 Dodge Hornet

The contact owns a 2023 Dodge Hornet. The contact received notification of NHTSA Campaign Number: 25V246000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the U-connect screen that displays the image at the rear of the vehicle with the back over prevention camera with the message stating "Camera System Unavailable" displayed on a blue screen. The mileage on the instrument panel was blinking consistently. The vehicle was taken to the dealer who stated that the blinking on the instrument panel was caused by the back-over prevention camera failure. The overhead wiring harness was replaced; however, the failure persisted. The dealer stated there was a possible module that may be released to repair the vehicle. The dealer confirmed there was no fix for the recall. The manufacturer was made aware of the issue and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

In cold weather, the driver’s door is either not closing and latching, or it appears like it has closed and then the door flies open while you’re driving. This is dangerous and distracting when it happens (holding the door physically shut while driving at the same time). The dealer tried aligning the door hardware but it hasn’t made a difference. I did make a video of the issue and I believe the dealer was able to reproduce the problem, at the time. I have another appointment booked with the dealer for the same issue. It’s possible the door handle itself is defective, and I’ve read about other owners with the same problem. It only happens in cold weather. When it happens several warning messages (disabling other safety systems) are also displayed on the dashboard, many of which are not related to the door (but probably triggered by it being open).

While driving in left lane of one way road at 46 mph with adaptive cruise and lane sense active, the cruise control switched off and lane assist veered left off the road, locking the steering wheel to the left. I was unable to correct steering until after the car had come to a complete stop. I hit a sign in the median due to the lane departure.

The contact owns a 2023 Dodge Hornet. The contact stated that while the vehicle was parked, the passenger extended the rear passenger’s side seat belt and the seat belt failed to retract. The vehicle was taken to a dealer where it was diagnosed that the rear driver’s side seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.

The cars advanced safety system sensors malfunction. This leads to a variety of different outcomes. Sometimes we just see the warning lights telling us it’s not working, and other times the car has actually slammed on the brakes as it thought something was in front of it when there was nothing. We have taken it into the shop 3 times and it still has not been repaired. We have been told that there is no fix right now but should have an update to repair by the end of Q1 2024, but they can not guarantee. We have made it clear this is a safety issue and they refuse to acknowledge. They have even gone so far as to call our local dealership to see if they think it’s a safety issue. We have requested they buy back the vehicle and are told no to this point. Our safety has been put at risk because the sensors caused the vehicle to slam on the brakes at 80mph. While this time there was no one behind us if they would have been they would have rear ended us. To my knowledge this has not been reproduced by the dealer as they do not drive the vehicle long enough, but they have not denied the car could have done this. They have also acknowledged there is no repair available currently. The vehicle has been brought to the dealership 3 times for repair thus far. We are told they are not able to do anything further until this update releases and it might fix it. There are lights that come on showing it is not working properly. They do seem to come off and on. The lights come on in almost any weather other than cloudy weather. We have made several requests for Mopar to fix the vehicle or buy it back due to it being unsafe. They question us if it is actually a safety issue which is absurd. So the only solution they have for us is to drive the vehicle until the update comes out and hope it fixes the problem. Still no guarantee that it will fix it.