NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
41 reportsClear category filter113,000 miles · Dec 22, 2014
Electronic Stability Control (esc)EngineSteering
I HAVE BEEN HAVING AN ISSUE WITH MY 2009 DODGE GRAND CARAVAN WHEREIN MY "ANTI-SKID" SYSTEM IS SOMEHOW ACTIVATED AND KILLS MY ENGINE AND TIGHTENS UP MY STEERING WHILE I AM DRIVING DOWN THE ROAD. I AM ABLE TO KEEP MY COOL AND THROW IT INTO NEUTRAL AND RESTART THE VAN AND PUT IT BACK INTO DRIVE AND KEEP GOING. I HAVE BEEN FORTUNA…
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I HAVE BEEN HAVING AN ISSUE WITH MY 2009 DODGE GRAND CARAVAN WHEREIN MY "ANTI-SKID" SYSTEM IS SOMEHOW ACTIVATED AND KILLS MY ENGINE AND TIGHTENS UP MY STEERING WHILE I AM DRIVING DOWN THE ROAD. I AM ABLE TO KEEP MY COOL AND THROW IT INTO NEUTRAL AND RESTART THE VAN AND PUT IT BACK INTO DRIVE AND KEEP GOING. I HAVE BEEN FORTUNATE THAT THIS HAS NOT HAPPENED IN HIGH SPEED OR THICK TRAFFIC. I AM CONCERNED THAT THIS MAY CAUSE AN ACCIDENT AND INJURIES. I FOUND A SIMILAR COMPLAINT ON THE INTERNET: HTTP://WWW.JUSTANSWER.COM/DODGE/8TIR2-2009-GRAND-CARAVAN-59-000-MILES-TRACTION.HTML. *TR
NHTSA ODI #10667567
168,000 miles · Dec 10, 2014
EngineSeat BeltsSteeringCrash
THE ENGINE SHUT DOWN AFTER I HIT A BUMP DURING A TURN, I RAN INTO A DITCH AND SOMETHING IS BROKE ON THE FRONT PASSENGER SIDE. LOUD NOISES COMING FROM TIRE AREA. I HAVE ALREADY HAD THIS HAPPEN MULTIPLE TIMES AND REPLACED THE BEARING. BUT WHEN THE ENGINE SHUTS DOWN EVERY TIME I HIT ANY SIGNIFICANT BUMP IN THE ROAD, EVEN WHEN ON TH…
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THE ENGINE SHUT DOWN AFTER I HIT A BUMP DURING A TURN, I RAN INTO A DITCH AND SOMETHING IS BROKE ON THE FRONT PASSENGER SIDE. LOUD NOISES COMING FROM TIRE AREA. I HAVE ALREADY HAD THIS HAPPEN MULTIPLE TIMES AND REPLACED THE BEARING. BUT WHEN THE ENGINE SHUTS DOWN EVERY TIME I HIT ANY SIGNIFICANT BUMP IN THE ROAD, EVEN WHEN ON THE HIGHWAY AND I'M BEING TOLD THERE ISN'T ANYTHING THEY WILL DO UNTIL THE RECALL IS FINALIZED? *TR
NHTSA ODI #10663385
90,000 miles · Nov 21, 2014
Engine
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON FOUR OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #10659997
93,000 miles · Nov 12, 2014
Electrical SystemEngineSteering
FILED COMPLAINT ABOUT 3 WEEKS AGO. CALLED CHRYSLER RECALL CENTER AND EXPLAINED THE VEHICLE PROBLEM. CHRYSLER REPRESENTATIVE CONFIRMED THERE IS A RECALL ON MY VEHICLE, BUT THE PARTS ARE NOT AVAILABLE. THEY STATED THEY WOULD DOCUMENT THE URGENCY OF MY REPAIR AS THE VEHICLE HAS FAILED 2 TIMES IN 3 WEEKS. I EXPRESSED MY CONCERN …
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FILED COMPLAINT ABOUT 3 WEEKS AGO. CALLED CHRYSLER RECALL CENTER AND EXPLAINED THE VEHICLE PROBLEM. CHRYSLER REPRESENTATIVE CONFIRMED THERE IS A RECALL ON MY VEHICLE, BUT THE PARTS ARE NOT AVAILABLE. THEY STATED THEY WOULD DOCUMENT THE URGENCY OF MY REPAIR AS THE VEHICLE HAS FAILED 2 TIMES IN 3 WEEKS. I EXPRESSED MY CONCERN OVER THE SAFETY OF DRIVING THE VEHICLE, ESPECIALLY WITH CHILDREN. I WAS TOLD THE VEHICLE IS SAFE TO DRIVE, BUT MAKE SURE I REMOVE ALL OBJECT FROM MY KEY RING. I REALLY DO NOT THINK THIS WAS THE PROBLEM. THE SECOND TIME IT HAD A POWER FAILURE, THE VEHICLE WAS ALMOST STOPPED, READY TO MAKE A LEFT HAND TURN, THE ROAD WAS SMOOTH. HOW CAN THE PARTS NOT BE AVAILABLE WHEN IT WAS JUST RELEASED ON THE NEWS THAT CHRYSLER ORDERED THE PARTS EVEN BEFORE THE RECALL WAS ANNOUNCED. ALSO, 32 DEATHS POSSIBLY RELATED TO THIS DEFECT. HOW CAN THIS NOT BE OF AN URGENT MATTER TO HAVE THEM REPLACED. I AM NERVOUS DRIVING, WHICH I HAVE TOO IN ORDER TO GET TO WORK, SCHOOL, SHOPPING. THIS WHOLE SITUATION IS UNBELIEVABLE TO ME. I HAVE ALWAYS BOUGHT AMERICAN MADE CARS, AND THIS IS THE CUSTOMER SERVICE I RECEIVE. I HOPE CHRYSLER IS READY FOR MORE LAWSUITS. ITS A SHAME PEOPLE HAVE TO GET HURT OR EVEN DIE FOR ACTION TO BE TAKEN. *TR
NHTSA ODI #10654613
93,000 miles · Nov 1, 2014
EngineService BrakesSteering
WHILE DRIVING APPROX. 35M/HR IN LOW TRAFFIC, VAN STEERING WHEEL STIFFENED, NO WARNING LIGHTS ON DASH, THEN ABS SIGNAL WENT ON AND BRAKES WERE OUT. I WAS ABLE TO COAST TO SIDE STREET AND THE VAN HAD COMPLETE ENGINE SHUT DOWN. I HAD 2 CHILDREN IN THE CAR. THANK GOODNESS WE WERE NOT ON THE HIGHWAY AND TRAFFIC WAS LOW. THE VAN …
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WHILE DRIVING APPROX. 35M/HR IN LOW TRAFFIC, VAN STEERING WHEEL STIFFENED, NO WARNING LIGHTS ON DASH, THEN ABS SIGNAL WENT ON AND BRAKES WERE OUT. I WAS ABLE TO COAST TO SIDE STREET AND THE VAN HAD COMPLETE ENGINE SHUT DOWN. I HAD 2 CHILDREN IN THE CAR. THANK GOODNESS WE WERE NOT ON THE HIGHWAY AND TRAFFIC WAS LOW. THE VAN RESTARTED AND WE DROVE HOME. CALLED MY MECHANIC WHO HAD ME GET THE BATTERY CHECKED OUT, WHICH IS ONLY ONE YEAR OLD. WE BOUGHT A NEW BATTERY A YEAR AGO BECAUSE OCCASIONALLY THE VAN WILL NOT START RIGHT AWAY, WAS STRANDED SEVERAL HOURS AT A BASEBALL GAME, THEN IT STARTED. HAD IT PUT ON COMPUTER AT MECHANIC WHO CANNOT FIND ANY CODES COMING UP FOR REASON. VAN HAS HAD AT LEAST 5 EPISODES OF FAILING TO START ON FIRST TRY. SECOND TIME THIS MONTH, OCT. 29,2014. PULLING TO TURNING LANE TO GO DOWN OUR HOME STREET, WHEN AGAIN, STEERING STIFFENED, I LOOKED AT DASH BOARD, ABS LIGHT CAME ON, BRAKES OUT AND ENGINE SHUT OFF. I KNEW WHAT WAS HAPPENING SO I STOPPED BEFORE TURNING AND RESTARTED VAN. THIS IS VERY DANGEROUS. I HAD MY DAUGHTER IN CAR. AGAIN, THANK GOOD NESS NOT ON BUSY STREET WITH TRAFFIC OR HIGHWAY. I TRAVEL A LOT WITH CHILDREN AND I AM NOW AFRAID THAT THIS WILL HAPPEN ON THE HIGHWAY AND A SERIOUS INJURY OR WORSE WILL HAPPEN. DODGE NEEDS TO ADDRESS THIS IMMEDIATELY. *TR
NHTSA ODI #10651856
87,000 miles · Sep 22, 2014
Electrical SystemEngineFuel/propulsion System
WHEN THE VEHICLE IS COLD, AND AFTER I START DRIVING, IF I DO NO HAVE MY FOOT ON THE ACCELERATOR, THE ENGINE WILL JUST DIE. WHEN IT DOES, THERE ARE NO WARNING LIGHTS GO ON AND THE STEERING BECOMES COMPLETELY UNRESPONSIVE. I MUST QUICKLY PUT THE CAR IN NEUTRAL AND START IT AGAIN. IT CAN HAPPEN MULTIPLE TIMES BEFORE THE ENGINE W…
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WHEN THE VEHICLE IS COLD, AND AFTER I START DRIVING, IF I DO NO HAVE MY FOOT ON THE ACCELERATOR, THE ENGINE WILL JUST DIE. WHEN IT DOES, THERE ARE NO WARNING LIGHTS GO ON AND THE STEERING BECOMES COMPLETELY UNRESPONSIVE. I MUST QUICKLY PUT THE CAR IN NEUTRAL AND START IT AGAIN. IT CAN HAPPEN MULTIPLE TIMES BEFORE THE ENGINE WARMS UP. IT CAN JUST HAPPEN GOING DOWN THE ROAD. I HAVE HAD IT TO THE DEALER AND ANOTHER AUTO REPAIR PLACE AND NEITHER CAN FIGURE OUT WHAT IS WRONG. THIS HAPPENS QUIT OFTEN. *TR
NHTSA ODI #10637957
90,000 miles · Sep 9, 2014
EngineSteeringUnknown Or Other
IN OCTOBER OF 2013 I TOOK MY VEHICLE TO MY LOCAL CHRYSLER DEALERSHIP EXPLAINING TO THEM MY CAR STALLS WHEN IT COMES TO AN INCLINE IN THE ROAD I'M TALKING MERE INCHES, NOT CLIMBING UP GIGANTIC HILL. SINCE OCTOBER IT HAS CONTINUOUSLY STALLED OUT ON ME, TO GO SO FAR AS TO JUST STOPPING AT A RED LIGHT. IF I PUT MY FOOT ON THE BRAKE…
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IN OCTOBER OF 2013 I TOOK MY VEHICLE TO MY LOCAL CHRYSLER DEALERSHIP EXPLAINING TO THEM MY CAR STALLS WHEN IT COMES TO AN INCLINE IN THE ROAD I'M TALKING MERE INCHES, NOT CLIMBING UP GIGANTIC HILL. SINCE OCTOBER IT HAS CONTINUOUSLY STALLED OUT ON ME, TO GO SO FAR AS TO JUST STOPPING AT A RED LIGHT. IF I PUT MY FOOT ON THE BRAKE AND BEGAN TO SLOW DOWN, THE ENTIRE VEHICLE STARTS SHAKING AND FEELS AS THOUGH THE TIRES ARE TRYING TO GRIP THE ROAD AND THERE IS A JUMPING AND JOLTING SENSATION. MY CAR CUTS OFF AT LEAST ONCE A WEEK SINCE OCTOBER. I'VE TAKEN IT TO THE DEALERSHIP TO RUN A DIAGNOSTIC, BUT THEY CAN'T FIND ANYTHING WRONG WITH IT. OF COURSE THEY'RE WILLING TO TAKE THE ENTIRE CAR APART AND CHARGE ME FOR IT BUT I CAN'T AFFORD THAT! WHAT'S HAPPENING TO MY VEHICLE IS FROM A MANUFACTURE DEFECT. I WAS SO HAPPY TO SEE THE NEWS ARTICLE ON WED. COM TODAY WHICH IS WHY I'M CONTACTING YOU. *TR
NHTSA ODI #10631845
56,500 miles · Aug 11, 2014
Electrical SystemEngineService Brakes
WHILE DRIVING ON THE FWY MY VAN TURNED OFF. IT WAS AFTER DRIVING OVER A PART OF THE FREEWAY THAT SEEMED TO HAVE A DIP. MY GAUGES WENT TO "0" & I FELT A LOSS OF POWER. I TURNED THE KEY FOB IN THE IGNITION & IT SEEMED TO START BACK UP. THE GAUGES WENT TO THE MAX AND ALL WARNING LIGHTS FLASHED RED AS MY CAR DOES WHEN I INITIALLY ST…
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
NHTSA ODI #10621585
95,000 miles · Jul 28, 2014
Engine
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH MAKING A TURN, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED IMMEDIATELY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, AND THE COMPUTER SOFTWARE WAS RELOADED. TH…
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TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH MAKING A TURN, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED IMMEDIATELY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, AND THE COMPUTER SOFTWARE WAS RELOADED. THE VEHICLE WAS ALSO TAKEN TO A INDEPENDENT MECHANIC, AND THE CONNECTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
NHTSA ODI #10616737
80,000 miles · Jul 21, 2014
EngineService BrakesSteering
DRIVING 45 MPH AND VEHICLE SHUT OFF LOSING POWER STEERING AND BRAKES. NO CHECK ENGINE LIGHT. PULLED OVER AND RESTARTED. HAPPENED AGAIN TWICE 2 DAYS LATER. THOUGHT IT WAS BAD GAS. FILLED UP AND ADDED HEAT. SEEMED TO BE OK FOR ABOUT 10 DAYS, BUT STILL WAS RUNNING HARSH. ENGINE SHUT OFF AGAIN 5/20 AND THEN AGAIN ON 5/21. DID …
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DRIVING 45 MPH AND VEHICLE SHUT OFF LOSING POWER STEERING AND BRAKES. NO CHECK ENGINE LIGHT. PULLED OVER AND RESTARTED. HAPPENED AGAIN TWICE 2 DAYS LATER. THOUGHT IT WAS BAD GAS. FILLED UP AND ADDED HEAT. SEEMED TO BE OK FOR ABOUT 10 DAYS, BUT STILL WAS RUNNING HARSH. ENGINE SHUT OFF AGAIN 5/20 AND THEN AGAIN ON 5/21. DID SEE BRIEFLY A CHECK ENGINE LIGHT ON ONE OF THE OCCURRENCES OTHERWISE NO CLUES. HAD ALREADY FILLED UP TWICE SO RULED OUT GAS. TOOK IT TO MECHANIC AND THE ONLY CODE HE COULD PULL UP WAS THE EGR VALVE AND MAYBE THE SPARK PLUGS, BUT COULDN'T GUARANTEE THAT WAS THE CAUSE. REPLACED PLUGS AND VALVE AND SO FAR THE ENGINE HAS NOT SHUT OFF AND THAT INCLUDES ONE 1000 MILE RT, AND TWO 200 MILE RTS SINCE THEN, BUT I'M STILL NOT TOTALLY CONVINCED. HOWEVER AFTER READING ABOUT ALL THE COMPLAINTS ABOUT ENGINES SHUTTING OFF, I THOUGHT I BETTER LOG THIS FOR THE SAFETY OF OTHERS AND THE EXPENSE I PAID TO REPLACE THE EGR AND SPARK PLUGS. *TR
NHTSA ODI #10614924
Official recalls
7Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Jun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence & remedy
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Feb 5, 2009
CHRYSLER IS RECALLING 6,138 MY 2009 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. UNUSED ELECTRICAL CONNECTORS FOR THE BLIND SPOT DETECTION SYSTEM MAY BECOME CORRODED AND COULD SHORT CIRCUIT, WHICH CAN CAUSE A VARIETY OF CONDITIONS.
Consequence & remedy
Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTORS COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy: DEALERS WILL SEAL THE POWER CIRCUIT AT THE SUBJECT CONNECTOR AND REPLACE THE FUSE FOR THIS CIRCUIT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 9, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972