Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
440–25K
5625–50K
3950–75K
2175–100K
19100–150K
16150K+
195 reports with mileage · 95 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports14 fire reports11 injury reports
What owners actually said
290 reports
22,000 miles · Apr 8, 2003
StructureInjury
I HAVE A 2002 GRAND CARAVAN WITH DUAL SLIDING DOORS. SOMETIMES, THE DOORS DO NOT DETECT AN OBSTRUCTION AND ATTEMPT TO CLOSE ANYWAY. YESTERDAY, MY 3 YEAR OLD DAUGHTER RECEIVED MINOR BRUISING TO HER WAIST AFTER CLIMBING OUT OF THE VAN WHILE THE DOOR WAS IN MOTION. THE DOOR DID NOT RETRACT UNTIL I FORCIBLY PUSHED THE DOOR AFTER …
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I HAVE A 2002 GRAND CARAVAN WITH DUAL SLIDING DOORS. SOMETIMES, THE DOORS DO NOT DETECT AN OBSTRUCTION AND ATTEMPT TO CLOSE ANYWAY. YESTERDAY, MY 3 YEAR OLD DAUGHTER RECEIVED MINOR BRUISING TO HER WAIST AFTER CLIMBING OUT OF THE VAN WHILE THE DOOR WAS IN MOTION. THE DOOR DID NOT RETRACT UNTIL I FORCIBLY PUSHED THE DOOR AFTER SEEING HER IN DISTRESS. IT DID NOT RETRACT AFTER SENSING HER TORSO IN THE PATH. SHE WAS OK BUT RECEIVED A BRUISE ON EACH SIDE OF HER WAIST (DOOR AND VAN BODY CONTACT). I HAD TO USE UNNECESSARY FORCE TO FORCE THE DOOR OPEN AND DOING SO DISENGAGED THE AUTOMATIC CLOSING MECHANISM WHICH REQUIRED A MANUAL CLOSING AFTERWARDS. THIS HAS HAPPENED NUMEROUS TIMES BUT HAS NEVER RESULTED IN AN INJURY UNTIL NOW. THE DEALER SAYS THAT A CERTAIN AMOUNT OF RESISTANCE IS REQUIRED FOR THE AUTOREVERSAL TO ACTIVATE. EVIDENTLY IT REQUIRES MORE FORCE THAN MY CHILD'S BODY. THIS IS UNACCEPTABLE. *NLM
NHTSA ODI #10014109
18,000 miles · Mar 20, 2003
Air Bags
THE VEHICLE'S AIRBAG SENSOR LIGHT CAME ON INTERMITTENTLY. DEALER NOTIFIED. *NLM
NHTSA ODI #10012165
17,203 miles · Mar 10, 2003
Steering
POWER STEERING, DEFECTIVE HOSE. HAVE HAD TWO POWER STEERING HOSES REPLACED WITHIN 3 WEEKS. DEALER HAS REPLACED WITH EXACT SAME HOSE, SAYS THAT IS WHAT CHRYSLER TELLS THEM TO REPLACE IT WITH. DEALER ADMITS THERE IS ABOUT 30 HOSES REPLACED EACH WEEK IN COLD WEATHER. ALSO STATED THAT ALL THAT MAY BE NEEDED IS A STRONGER/BETTER HOSE…
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POWER STEERING, DEFECTIVE HOSE. HAVE HAD TWO POWER STEERING HOSES REPLACED WITHIN 3 WEEKS. DEALER HAS REPLACED WITH EXACT SAME HOSE, SAYS THAT IS WHAT CHRYSLER TELLS THEM TO REPLACE IT WITH. DEALER ADMITS THERE IS ABOUT 30 HOSES REPLACED EACH WEEK IN COLD WEATHER. ALSO STATED THAT ALL THAT MAY BE NEEDED IS A STRONGER/BETTER HOSE. NO RECALL HAS BEEN MADE. I HAVE THREE YOUNG CHILDREN THAT I TRANSPORT DAILY. AND I AM CONCERNED FOR THEIR WELFARE. I ALSO TRAVEL OVER 60 MILES TO WORK EACH DAY ON THE INTERSTATE. IF THE POWER STEERING GOES WHILE I AM ON THE INTERSTATE IT COULD CAUSE A HORRIFIC ACCIDENT EVEN RESULTING IN DEATH. IT SHOULDN'T TAKE THAT TYPE OF SITUATION BEFORE A RECALL IS MADE. IF THE HOSE GOES AGAIN, I WILL BE GOING THROUGH LEMON LAW PROCEEDINGS.*JB
NHTSA ODI #10010258
3,000 miles · Mar 4, 2003
SteeringVehicle Speed Control
AFTER MAKING A LEFT OR RIGHT TURN THE VEHICLES STEERING WHEEL DID NOT RETURN TO CENTER AND AS A RESULT THE VEHICLE HIT A CURVE. WHILE THE DRIVER DEPRESSED THE GAS PEDAL THERE WAS A DELAY IN ACCELERATION. ONCE GAS PEDAL CAUGHT THE VEHICLE JUMPED FORWARD. *NLM
NHTSA ODI #10009820
4,900 miles · Mar 1, 2003
Steering
POWER STEERING FAILED. HEARD A WHINING SOUND WHILE AT A STOP LIGHT, A SHORT TIME LATER I WAS ALMOST UNABLE TO MAKE A TURN INTO A PARK, BECAUSE THE POWER STEERING WAS GONE. *JB
NHTSA ODI #10008302
850 miles · Feb 21, 2003
Exterior LightingPower TrainSteering
I PURCHASED OUR 2002 DODGE GRAND CARAVAN ON 4-1-2002 AND IT WAS IN THE SHOP THE FIRST TIME FOR THE POWER STEERING COOLER AND HOSES LEAKING ON 4-25-2002. THE DEALER FIXED IT AND IT WAS LEAKING AGAIN ON 4-29-2002, THEN 4-30-2002, THEN 5-2-2002. THE WEATHER GOT WARMER SO IT DIDN'T SEEM TO LEAK. THEN IT STARTED GETTING COLD AGAIN…
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I PURCHASED OUR 2002 DODGE GRAND CARAVAN ON 4-1-2002 AND IT WAS IN THE SHOP THE FIRST TIME FOR THE POWER STEERING COOLER AND HOSES LEAKING ON 4-25-2002. THE DEALER FIXED IT AND IT WAS LEAKING AGAIN ON 4-29-2002, THEN 4-30-2002, THEN 5-2-2002. THE WEATHER GOT WARMER SO IT DIDN'T SEEM TO LEAK. THEN IT STARTED GETTING COLD AGAIN IN THE FALL AND IT STARTED LEAKING AGAIN. SEEMS WHEN THE TEMP DROPS BELOW 21 DEGREES, IT LEAKS. CHRYSLER SENT A FACTORY ENGINEER TO THE DEALERSHIP TO INVESTIGATE WHY IT COULDN'T BE FIXED. HE STATED THAT CHRYSLER IS HAVING EXTREME DIFFICULTY WITH THE POWER STEERING COOLERS AND HOSES LEAKING IN THE NORTHERN PART OF THE COUNTRY (COLDER CLIMATES.) HE ALSO STATED THAT IT CAN NOT BE FIXED. THIS IS A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED BECAUSE IF I LOSE CONTROL OF MY VEHICLE BECAUSE OF LOSS OF FLUID IN THE POWER STEERING SYSTEM, I COULD END UP IN ON-COMING TRAFFIC AND CAUSE A HORRIFIC ACCIDENT POSSSIBLY RESULTING IN DEATH. AFTER MONTHS OF THEM TRYING TO FIX IT, I FINALLY SAID ENOUGH. I CALLED THE FACTORY AFTER TRYING TO TALK TO THE GENERAL MANAGER OF THE DEALERSHIP, WHO WOULD NOT COOPERATE, AND ASK THEM TO BUY IT BACK. I WAS OFFERED A NEW ONE BUT REFUSED BECAUSE THEY SAID THEY ARE HAVING TROUBLE WITH ALL OF THEM. AND I DON'T WANT TO MOVE SOUTH TO SOLVE THIS PROBLEM. I THINK THERE NEEDS TO BE A RECALL ON THESE VEHICLES BECAUSE OF THE SAFETY ISSUE. CURRENTLY, WE ARE IN THE BUY BACK MODE AND HOPE THAT SOMEONE ELSE DOESN'T END UP WITH THIS VAN BECAUSE THE STATE OF WYOMING REFUSES TO BRAND THE TITLE WITH A REMARK THAT IT HAS BEEN A LEMON BUY BACK. THE TRANSMISSION COOLER LINES ON THE RADIATOR ALSO LEAKED DUE TO COLD WEATHER. THE TAIL LIGHTS WERE FALLING OFF AND A PART WAS MISSING FROM ASSEMBLY AT THE FACTORY.
NHTSA ODI #10007945
29,050 miles · Feb 17, 2003
Steering
ON FEB 16 MY WIFE LOST THE POWER STEARING ON OUR 2002 DODGE GRAND CARRIVAN [MINNI-VAN] ON 17 FEB 03 I CALLED THE GARAGE THAT SOLD US THE VAN AND DISCRIBED THE PROBLEM. THEY { SERVICE MANG.] TOLD ME ON THE PHONE THAT I PROBLEY HAD A BROKEN POWER STEARING HOSE. I HAD THE VAN TOWED TO THE GARAGE AND THEY MADE MORE STATEMENTS …
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ON FEB 16 MY WIFE LOST THE POWER STEARING ON OUR 2002 DODGE GRAND CARRIVAN [MINNI-VAN] ON 17 FEB 03 I CALLED THE GARAGE THAT SOLD US THE VAN AND DISCRIBED THE PROBLEM. THEY { SERVICE MANG.] TOLD ME ON THE PHONE THAT I PROBLEY HAD A BROKEN POWER STEARING HOSE. I HAD THE VAN TOWED TO THE GARAGE AND THEY MADE MORE STATEMENTS OF A LARGE NUMBER OF THESE HOSES BRAKEING IN THE COLD WEATHER. IT HAS BEEN EXTREAMLY COLD IN MAINE THE PAST WEEK OR SO -20 TO -30 DEGREES. THE SERVICE MANAGER STATED THAT THERE WAS NO RECALL ON THIS. I CAN NOT BELIVE THAT CHREYSLER HAS NOT PUT OUT A RECALL ON THIS. NUMBER ONE THIS IS A SUDDEN LOSS OF POWER STEARING WITCH COULD PUT ME IN DANGER OF HAVEING A ACCIDENT. HOW ABOUT THE 97 POUND WEEKLN WHO COULD NOT CONTROL A MINI VAN WITH ON PWOERSTEARING!! THERE IS ALSO A DANGER OF FIRE IF THE POWER STEARING FLUID IS IN CONTACT WITH THE EXHAUST. AS FAR AS I KNOW THE REPALCEMENT HOSE IS OF THE SAME MATAREAL AS THE OLD HOSE AND IS JUST A LITTLE LONGER. WILL SOME ONE FROM YOUR OFFICE BE IN CONTACT WITH ME ? I WOULS LIKE TO KNOW WHAT THE GREAT WHITE FARTHER IN WASHINGTON IS DOING TO PROTECT ME FROM THE MONEY HUNGRY CORPS. THAT PRAY ON MY TRUST. THANK YOU
NHTSA ODI #10007688
45,000 miles · Feb 4, 2003
Fuel System, Gasoline
CONSUMER NOTICED A GAS LEAK. THE MECHANIC STATED THAT O-RINGS WERE LEAKING. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. PH...*AK
NHTSA ODI #10006434
Mileage unknown · Jan 28, 2003
Tires
TIRE BLEW OUT AT 5000 MILES AND OTHER 3 TIRES BLEW OUT BEFORE 9000 MILES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS
NHTSA ODI #10004825
6,500 miles · Dec 31, 2002
Fuel System, Gasoline
CONSUMER STATES THAT VEHICLE'S GAS GAUGE READS INCORRECTLY WHICH CAUSES VEHICLE TO RUN OUT OF GAS WHILE DRIVING. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
2002 Dodge Grand Caravan Problems, Complaints & Recalls | Skip That Year
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