NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
53 reportsClear category filter17,000 miles · May 5, 2008
Steering
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT NOTICED PUDDLES OF LIQUID ON THE GARAGE FLOOR WHERE HIS VEHICLE WAS PARKED. WHEN HE TOOK IT FOR MAINTENANCE HE DISCUSSED THE ISSUE WITH HIS LOCAL MECHANIC WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE DEALER CONFIRMED THAT THE STEERING BOX WAS LEAKING…
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TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT NOTICED PUDDLES OF LIQUID ON THE GARAGE FLOOR WHERE HIS VEHICLE WAS PARKED. WHEN HE TOOK IT FOR MAINTENANCE HE DISCUSSED THE ISSUE WITH HIS LOCAL MECHANIC WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE DEALER CONFIRMED THAT THE STEERING BOX WAS LEAKING AND PERFORMED THE REPAIR. THIRTEEN MONTHS LATER, THE STEERING BOX BEGAN LEAKING FOR THE SECOND TIME. HOWEVER, THE DEALERSHIP ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND HE WOULD BE LIABLE FOR THE COST OF THE REPAIR. THE CONTACT HAD THE VEHICLE REPAIRED AT THE TIME. THE VEHICLE CURRENTLY EXPERIENCING ADDITIONAL LEAKING, BUT HAS NOT BEEN DIAGNOSED. THE ORIGINAL FAILURE MILEAGE WAS 17,000 AND THE SECOND FAILURE WAS IN 6/2005 WITH A FAILURE MILEAGE OF 24,000. THE CURRENT FAILURE WAS AT 47,000.
NHTSA ODI #10226703
70,000 miles · Jan 7, 2008
Steering
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STEERING WHEEL HAS A TENDENCY TO LOCK WHILE DRIVING BETWEEN 1 AND 60 MPH. HE STATED THAT THERE WAS A U-JOINT AT THE END OF THE STEERING COLUMN THAT FREEZES AND CAUSES THE STEERING WHEEL TO LOCK. THE FAILURE OCCURS EACH TIME THE VEHICLE IS IN MOTION. …
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TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STEERING WHEEL HAS A TENDENCY TO LOCK WHILE DRIVING BETWEEN 1 AND 60 MPH. HE STATED THAT THERE WAS A U-JOINT AT THE END OF THE STEERING COLUMN THAT FREEZES AND CAUSES THE STEERING WHEEL TO LOCK. THE FAILURE OCCURS EACH TIME THE VEHICLE IS IN MOTION. THE DEALER STATED THAT THIS WAS THE FIRST TIME THEY HEARD OF THIS DEFECT AND THERE WERE NO RECALLS AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 80,000. UPDATED 02-25-08 *BF UPDTATED
NHTSA ODI #10214020
9,000 miles · Oct 15, 2007
Service Brakes, HydraulicSteeringVehicle Speed Control
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE DRIVING BETWEEN 10-20 MPH, THE BRAKES SQUEALED AND MADE A GRINDING NOISE WHEN APPLIED. HOWEVER, THE VEHICLE STILL STOPPED NORMALLY. A POLICE REPORT WAS FILED. THE FRONT BRAKES WERE REPLACED, THE FRONT ROTORS WERE CUT, AND THE REAR DRUMS WERE CUT AND ADJUSTED AT 9,000, 22,…
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TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE DRIVING BETWEEN 10-20 MPH, THE BRAKES SQUEALED AND MADE A GRINDING NOISE WHEN APPLIED. HOWEVER, THE VEHICLE STILL STOPPED NORMALLY. A POLICE REPORT WAS FILED. THE FRONT BRAKES WERE REPLACED, THE FRONT ROTORS WERE CUT, AND THE REAR DRUMS WERE CUT AND ADJUSTED AT 9,000, 22,000, 33,000, 45,000, AND 61,000 MILES. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE BRAKES HAVING A LOT OF WEIGHT ON THE FRONT END. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 67,000. THE DEALER STATED POWER STEERING NOISE, VEHICLE REVVING ON HILLS. UPDATED 11/14/07 *TR
NHTSA ODI #10205668
Mileage unknown · Aug 9, 2007
Steering
MY VANS POWER STEERING STARTED TO WHINE AND VIBRATE DURING THE COLD DRIVING UNTIL IT WARMED UP A YEAR AGO, CALLED THE LOCAL DEALERSHIP AND WAS INFORMED THAT THERE WAS NO RECALLS ON THE POWER STEERING FOR MY VAN. TOOK THE CAR IN BUT BY THE TIME I HAD DRIVEN THERE IT WAS NOT MAKING ANY NOISE SO NOW THEY ARE ACTING AS IF THE SOUND…
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MY VANS POWER STEERING STARTED TO WHINE AND VIBRATE DURING THE COLD DRIVING UNTIL IT WARMED UP A YEAR AGO, CALLED THE LOCAL DEALERSHIP AND WAS INFORMED THAT THERE WAS NO RECALLS ON THE POWER STEERING FOR MY VAN. TOOK THE CAR IN BUT BY THE TIME I HAD DRIVEN THERE IT WAS NOT MAKING ANY NOISE SO NOW THEY ARE ACTING AS IF THE SOUND IS ALL IN MY HEAD. LOOKED UP RECALLS ON YOUR WEBSITE AND FOUND THAT THERE HAD BEEN A RECALL ON THE HOSES BUT THE DEALERSHIP STILL SAYS NO RECALL. THE NOISE IS WORSE AND SO IS THE VIBRATION I FEAR A FAILURE BUT NO ONE WILL FIX WHAT ISN'T HEARD. AFTER READING SEVERAL OTHER COMPLAINTS ABOUT THE SAME THIS SHOULD BE A RECALL. *JB
NHTSA ODI #10198939
25,000 miles · Apr 8, 2007
Steering
WE HAVE CHASED POWER STEERING ISSUES THROUGHOUT THE LIFESPAN OF MY 2002 GRAND CARAVAN SPORT. NOISE , SHAKING AND VIBRATING. LOCAL DODGE DEALER REPLACED EVERYTHING - PUMP, RESERVOIR , LINES , SERVICE BULLETINS AND RECALLS. EVEN REPLACED THE RACK AND PINION AT 70,000 BY THE 6TH TRIP IN , THEY REPLACED THE RESERVOIR SCREEN . FIXED…
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WE HAVE CHASED POWER STEERING ISSUES THROUGHOUT THE LIFESPAN OF MY 2002 GRAND CARAVAN SPORT. NOISE , SHAKING AND VIBRATING. LOCAL DODGE DEALER REPLACED EVERYTHING - PUMP, RESERVOIR , LINES , SERVICE BULLETINS AND RECALLS. EVEN REPLACED THE RACK AND PINION AT 70,000 BY THE 6TH TRIP IN , THEY REPLACED THE RESERVOIR SCREEN . FIXED ALL NOISE AND ISSUES . NOW , AT 110,00 MILES ,THE RACK AND PINION IS LEAKING LIKE A SIEVE AND NO ONE WILL ADDRESS THE ISSUE THAT THIS PART ONLY HAS 35,00 MILES ON IT AND IT WAS NOT THE BROKEN PART IN THE FIRST PLACE . *AK
NHTSA ODI #10187288
Mileage unknown · Mar 30, 2007
Steering
THE RACK AND PINION IS LEAKING, CAUSING THE POWER STEERING FLUID TO LEAK ON OUR 2002 DODGE GRAND CARAVAN SPORT. WE HAD THE RACK AND PINION REPLACED IN FALL OF 2005 AFTER HAVING TROUBLE WITH STEERING. NOW IN MARCH OF 2007 WE ARE TOLD BY THE SERVICE SHOP THAT IT NEEDS TO BE REPLACED AGAIN AND THAT THESE VANS TEND TO HAVE THIS PR…
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THE RACK AND PINION IS LEAKING, CAUSING THE POWER STEERING FLUID TO LEAK ON OUR 2002 DODGE GRAND CARAVAN SPORT. WE HAD THE RACK AND PINION REPLACED IN FALL OF 2005 AFTER HAVING TROUBLE WITH STEERING. NOW IN MARCH OF 2007 WE ARE TOLD BY THE SERVICE SHOP THAT IT NEEDS TO BE REPLACED AGAIN AND THAT THESE VANS TEND TO HAVE THIS PROBLEM. UPON CONTACTING CHRYSLER THEY INFORM US THAT THEY WILL NOT HELP US REPLACE THIS PART BECAUSE THE VAN IS NO LONGER UNDER WARRANTY. THE PROBLEM SEEMS TO START WITH A NOISE WHEN WE TURN THE WHEEL, EVENTUALLY BECOMING VERY LOUD AND HARD TO TURN AS THE PROBLEM WORSENS. *JB
NHTSA ODI #10186582
44,300 miles · Mar 20, 2007
Air BagsEngine And Engine CoolingEquipment
AIR BAG LIGHT COMES ON RANDOMLY.AIRBAG FAULTY . DEALER REPLACED THEM AT COST $338.00. SHOULD HAVE BEEN COVERED WITH ONLY 44450 MILES ON 2002 DODGE GRAND CARAVAN. VERY DISSAPPOINTED WITH THIS VEHICLE,ALWAYS IN SHOP. ENGINE 4 TIMES,TIE ROD ENDS, BRAKE CALIPERS ,AIR CONDITION COMPRESSOR LOCKED UP. ETC. *AK
NHTSA ODI #10185618
Mileage unknown · Jan 28, 2007
SteeringSuspension
REPLACEMENT OF BOTH LINK SWAY ELIMINATORS AND BUSHINGS AND NUTS ALL WERE LOOSE AND WORN, THIS IS THE THIRD TIME REPLACED. *NM
NHTSA ODI #10180949
41,000 miles · Dec 13, 2006
Steering
POWER STEERING FLUID LEAKING ON GARAGE FLOOR. DEALER SAID IT WAS THE POWER STEERING RACK AND THAT IT NEEDED TO BE REPLACED. CHYRSLER AGREED TO PAY FOR HALF OF THE REPAIR. 18 MONTHS LATER THE SYSTEM IS LOSING POWER STEERING FLUID. THE DEALER IS AGAIN SAYING THAT IT IS THE POWER STEERING RACK AND THAT IT NEEDS REPLACED YET AGA…
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POWER STEERING FLUID LEAKING ON GARAGE FLOOR. DEALER SAID IT WAS THE POWER STEERING RACK AND THAT IT NEEDED TO BE REPLACED. CHYRSLER AGREED TO PAY FOR HALF OF THE REPAIR. 18 MONTHS LATER THE SYSTEM IS LOSING POWER STEERING FLUID. THE DEALER IS AGAIN SAYING THAT IT IS THE POWER STEERING RACK AND THAT IT NEEDS REPLACED YET AGAIN. CHRYSLER WILL NOT ASSIST IN ANY WAY ON THE $1,100.00 REPAIR. *JB
NHTSA ODI #10176071
74,000 miles · May 15, 2006
Electrical SystemSteeringFire
DT*: THE CONTACT STATED WHILE PARKED AT A STOP LIGHT WHITE SMOKE CAME FROM THE HEATING VENT ON THE PASSENGER SIDE OF THE DASH BOARD. THE SMOKE BEGAN TO TURN BLACK AND FLAMES ERUPTED FROM THE DASHBOARD VENT. THE CONTACT PULLED OFF OF THE ROAD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE HOWEVER, THEY COULD NOT DETERMINE THE SOU…
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DT*: THE CONTACT STATED WHILE PARKED AT A STOP LIGHT WHITE SMOKE CAME FROM THE HEATING VENT ON THE PASSENGER SIDE OF THE DASH BOARD. THE SMOKE BEGAN TO TURN BLACK AND FLAMES ERUPTED FROM THE DASHBOARD VENT. THE CONTACT PULLED OFF OF THE ROAD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE HOWEVER, THEY COULD NOT DETERMINE THE SOURCE OF THE FIRE. PRIOR TO THE INCIDENT, THE CONTACT SMELLED SOMETHING SIMILAR TO PLASTIC BURNING. THE CONTACT REPORTED THE SAME SMELL INTERMITTENTLY THREE TO FOUR MONTHS PRIOR TO THIS INCIDENT. THE DEALERSHIP DETERMINED THERE WAS A HOSE LEAKING FLUID AND IT WAS REPLACED. THE CONTACT DOES NOT RECALL THE TYPE OF FLUID LEAKING OR THE TYPE OF HOSE THAT WAS REPLACED. THE SMELL CONTINUED HOWEVER, THE DEALERSHIP COULD NOT DETERMINE THE SOURCE OF THE SMELL. UPDATED ON 05/30/2006. *AK
NHTSA ODI #10157559
Official recalls
5Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Oct 8, 2002
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
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