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2002 Dodge Grand Caravan

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Dodge Grand Caravan do not stand out strongly from the model-year median of 284.

About this comparison →

When problems were reported

Mileage at the reported incident

195 reports with mileage · 95 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports14 fire reports11 injury reports

Service Brakes, Hydraulic complaints

32 reports
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22,153 miles · Apr 5, 2004
Electrical SystemPower TrainService Brakes, HydraulicFire

ON 6/11/03 VEHICLE WAS MAKING POWER STEERING NOISES & AUTO DR LOCKS WOULDN'T LOCK AT 15 MPH. REPLACED POWER HOSE, HOSE CLAMP & OIL TRANS. INFORMED I NEEDED NEW BRAKES (22, 153 MILES & DIDN'T REQ THAT THEY DO THIS WHEN I ARRIVED AT SHOP). 7/2/03 TOOK VAN IN 'CAUSE LEFT REAR (DRIVER SIDE) SPEAKER CAUGHT ON FIRE WHILE AT A GAS P…

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ON 6/11/03 VEHICLE WAS MAKING POWER STEERING NOISES & AUTO DR LOCKS WOULDN'T LOCK AT 15 MPH. REPLACED POWER HOSE, HOSE CLAMP & OIL TRANS. INFORMED I NEEDED NEW BRAKES (22, 153 MILES & DIDN'T REQ THAT THEY DO THIS WHEN I ARRIVED AT SHOP). 7/2/03 TOOK VAN IN 'CAUSE LEFT REAR (DRIVER SIDE) SPEAKER CAUGHT ON FIRE WHILE AT A GAS PUMP. WHILE AT GAS PUMP W/2 OF OUR 4 KIDS IN THE CAR. BRAKES THAT WERE JUST REPLACED PREV MONTH WERE SQUEAKING AS WELL AS THE STEERING AGAIN. (DEALER-BRAKES SQUEAK 'CAUSE THEY ARE METAL & THERE IS AIR IN THE STEERING LINE). 9/23/03 VAN BATTERY BLEW UP WHEN STARTED. REPLACED BATTERY. 12/3/03 STEERING MAKING NOISE DURING TURNS. REPLACED BOTH SWAY BARS LINKS. 12/29/03 STEERING IS VERY TIGHT & SHUDDERING AGAIN & AUTO LOCK BUTTON ON KEY CHAIN WON'T WORK. ORDERED NEW POWER STEERING RACK & RESEVOIR. THEN ON 1/6/04 TACH SPIKED AT 4K, VEHICLE LOST POWER & ENGINE LIGHT CAME ON WHILE ON EXPRESSWAY W/MY BABY IN THE CAR. DETERMINATION WAS THE TRANSMISSION SOLENOID ASSY FAILURE & REPLACED THE SAME. THIS COST ME $107 (WOULD HAVE COST MORE IF I WASN'T GIVEN AN EXTENDED WARRANTY FOR FIRE I HAD). 1/19/04 VAN WAS GIVING A BURN SMELL FROM UNDER THE HOOD ALONG WITH SMOKE. THEY FOUND A/C COMPRESSOR CLUTCH SHORTING IN COIL. A/C COMPRESSOR REPLACED & RECHARGED. 2/5/04 VEHICLE TAKEN FOR THE LAST TIME FOR LOUD POPPING SOUND UNDER THE DR'S FT AREA WHEN TURNING LEFT. ALL SUSPENSION PARTS TIGHTENED. NEXT VISIT IS REQ'D BY THE FL LEMON LAW TO GIVE THEM 1 MORE CHANCE BEFORE PAPERWORK CAN BE FILED. DONE ON 3/8/04 FOR STEERING NOISE WHEN STOPPED & JUST TURNING WHEEL. REPLACED PT THAT WAS REPLACED BEFORE: POWER STEERING PUMP RESEVOIR. PAPERWORK FILED FOR FLORIDA LEMON LAW ON 4/5/04,UNSAVE VEHICLE & FEAR FOR SAFETY OF FAMILY. *JB

NHTSA ODI #10064581

Mileage unknown · Feb 12, 2004
Air BagsSeat BeltsService Brakes, Hydraulic

CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. SHE TOOK VEHICLE TO REPAIR SHOP ABOUT 20 TIMES BECAUSE IT WAS MAKING NOISES AND SQUEAKING WHILE DRIVING. MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK THE DEALER REPLACED MANY COMPONENTS RELATED TO THE FRONT END NOISE. THE AIR BAG LIGHT WAS ILLUMINATED. THE TECHNICIAN DETERM…

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CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. SHE TOOK VEHICLE TO REPAIR SHOP ABOUT 20 TIMES BECAUSE IT WAS MAKING NOISES AND SQUEAKING WHILE DRIVING. MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK THE DEALER REPLACED MANY COMPONENTS RELATED TO THE FRONT END NOISE. THE AIR BAG LIGHT WAS ILLUMINATED. THE TECHNICIAN DETERMINED THAT THERE WAS AN OPEN CIRCUIT. THE TECHNICIAN REPLACED THE PASSENGER SIDE AIR BAG. THE DRIVER'S SEAT BELT HAD INTERNAL DAMAGE WHICH MADE IT DIFFICULT TO BUCKLE AND UNBUCKLE THE SEAT BELT. THE CONSUMER STATED THAT THERE WAS A NOISE COMING FROM THE LEFT FRONT WHEEL. THE TECHNICIAN DETERMINED THAT THE FRONT PADS WERE WORN AND THE ROTOR WERE GROOVED. THE TECHNICIAN REPLACED THE FRONT PADS AND RESURFACED THE ROTORS. THE INNER TIE ROD WAS LOOSE AND CAUSED THE STEERING TO MAKE NOISE. THE TECHNICIAN REPLACED THE GEAR ASSEMBLY. *NM

NHTSA ODI #10051798

Mileage unknown · Jan 8, 2004
Electrical SystemLatches/locks/linkagesService Brakes, Hydraulic

WHERE TO START, SINCE THE DAU WE BOUGHT IT IN 7/02, WE HAVE BROUGHT IT IN 3 TIMES FOR FAULTY WINDSHIELD WIPER PROBLEMS, WE LOST POWERING STEERING (THANK GOD MY WIFE WAS NOT DRIVING IT WITH OUR TWO SMALL KIDS), THE REAR HATCH DIDN'T WORK AND IT TOOK 3 MONTHS FOR US TO FINALLY GET IT FIXED, WE HAVE TO REPLACE THE BRAKE PADS AT 14,…

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WHERE TO START, SINCE THE DAU WE BOUGHT IT IN 7/02, WE HAVE BROUGHT IT IN 3 TIMES FOR FAULTY WINDSHIELD WIPER PROBLEMS, WE LOST POWERING STEERING (THANK GOD MY WIFE WAS NOT DRIVING IT WITH OUR TWO SMALL KIDS), THE REAR HATCH DIDN'T WORK AND IT TOOK 3 MONTHS FOR US TO FINALLY GET IT FIXED, WE HAVE TO REPLACE THE BRAKE PADS AT 14,000 MILES, AND JUST RECENTLY THE ALTERNATOR HAD TO BE REPLACED. NOW THERE IS A PROBLEM WITH THE BRAKES THEY MAKE A HORRIBLE SOUND WHEN PRESSING ON THEM AND IS GOING INTO THE DEALER AGAIN NEXT WEEK. MY WIPER REFUSES TO DRIVE THE CARAVAN THAT WE BOUGHT SO IT WOULD BE EASIER FOR HER WITH THE KIDS, BUT SHE FEELS THAT SOMETHING ELSE IS GONNA GO WRONG. WE WROTE A LETTER TO CHRYSLER AND THEY RESPONDED "WE'RE SORRY FOR THE INCONVENIENCE". (THE DATE OF THE FIRST INCIDENT LISTED BELOW MAY NOT BE EXACTLY WHEN IT HAPPENED, THE PAPERWORK IS AT HOME.) *LA

NHTSA ODI #10052660

25,000 miles · Sep 10, 2003
Service Brakes, Hydraulic

WHEN APPLYING THE BRAKES LEFT FRONT BRAKES SQUEAK VERY LOUDLY, AND THERE IS A DELAY IN STOPPING. *AK

NHTSA ODI #10039699

Mileage unknown · Aug 23, 2003
Air BagsService Brakes, Hydraulic

ON 4/17/02 I PURCHASED A NEW 2002 DODGE GRAND CARAVAN. THE SALESMAN SOLD THE VEHICLE TO ME WITH THE AIRBAG LIGHT ON, INFORMING ME THAT IT WAS SUPPOSED TO BE THAT WAY. IMMEDIATELY AFTER READING MY OWNERS MANUAL, I DISCOVERED THAT IT WAS NOT SUPPOSED TO BE THAT WAY. I MADE ARRANGEMENTS TO HAVE THE VAN CHECKED OUT AND SINCE THEN…

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ON 4/17/02 I PURCHASED A NEW 2002 DODGE GRAND CARAVAN. THE SALESMAN SOLD THE VEHICLE TO ME WITH THE AIRBAG LIGHT ON, INFORMING ME THAT IT WAS SUPPOSED TO BE THAT WAY. IMMEDIATELY AFTER READING MY OWNERS MANUAL, I DISCOVERED THAT IT WAS NOT SUPPOSED TO BE THAT WAY. I MADE ARRANGEMENTS TO HAVE THE VAN CHECKED OUT AND SINCE THEN I HAVE HAD NOTHING BUT TROUBLE WITH THE AIRBAG LIGHT/SEAT BELTS/AUTOMATIC DOORS, ETC. THIS VAN HAS BEEN IN THE SHOP EIGHT TIMES FOR THE ABOVE REASONS. ON 7/24/03 THE ABS LIGHT ALONG WITH THE HYDRAULIC BRAKE LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND IT IS STILL THERE AS OF TODAY'S DATE - 8/23/03. I CONTACTED CHRYSLER DIRECTLY ON 8/22/03 AND INFORMED THEM OF THE HAZARDOUS HISTORY OF THIS VEHICLE - THE AIRBAG MODULE HAS BEEN REPLACED SEVERAL TIMES, THE SEATBELT TENSIONERS REPLACED SEVERAL TIMES, AUTOMATIC DOORS REPROGRAMMED, ETC. I INFORMED THE CUSTOMER SERVICE REPRESENTATIVE, ARLENE, THAT I WAS AFRAID OF THE VEHICLE AND DID NOT WANT IT BACK. I WAS INFORMED BY "ARLENE" THAT THE VEHICLE PARTS HAD BEEN DELIVERED TO THE DEALERSHIP AND THAT THE VAN WOULD BE FIXED. I DON'T WANT THE VAN "FIXED". IT DOESN'T STAY "FIXED"!! IT IS A SAFETY HAZARD AND I DO NOT WANT TO BASE MY CHILDREN'S SAFETY ON THEIR IDEA OF A SITUATION BEING "FIXED" WHEN THEIR TRACK RECORD OBVIOUSLY STINKS. AM I GOING TO HAVE TO WAIT UNTIL AN ACCIDENT AND EITHER MYSELF OR, LORD FORBID, ONE OF MY CHILDREN ARE SENT AIRBORNE THROUGH THE WINDSHIELD? I WAS INFORMED BY "ARLENE" THAT SINCE THE VAN WAS NOT IN THE SHOP FOR THE "EXACT DEFECT" EVERY SINGLE TIME, THAT I WAS NOT ELIGIBLE FOR A NEW VAN. I WOULD THINK THAT THE FACT THAT THE AIRBAG SYSTEM HAS SHOWN IT HAS CONSISTENT PROBLEMS, THE SEATBELTS OBVIOUSLY HAVE CONSISTENT PROBLEMS AND NOW THE AIRBAG SYSTEM AND HYDRAULIC BRAKE SYSTEM LIGHTS ARE ON - ISN'T THAT ENOUGH???? OR DO I HAVE TO DIE IN AN ACCIDENT FOR MY FAMILY TO GET A SAFE VEHICLE?. *AK

NHTSA ODI #10033365

23,000 miles · Jul 21, 2003
Service Brakes, Hydraulic

WHILE DRIVING AND BRAKES ARE DEPRESED THEY MAKE A LOUD NOISE ,LOCK UP AND HESTIATE TO STOP. DEALESHIP CONTACTED.*AK

NHTSA ODI #10029720

Mileage unknown · Jul 15, 2003
Service Brakes, HydraulicSuspension

CONSUMER STATES THAT REAR-END FELT AS IF DRAGGING WHILE DRIVING. DEALER DIAGNOSED THAT PLATE, WHICH COVERS THE BRAKE SYSTEM, IS DEFECTIVE CAUSING WATER TO LEAK INTO THE SYSTEM, RESULTING IN RUSTING. THIS CONDITION CAUSES COMPLETE BRAKE FAILURE. *AK

NHTSA ODI #10027314

24,000 miles · Jun 23, 2003
Service Brakes, Hydraulic

VEHICLE EXPERIENCED ABS FAILURE CAUSED BY THE ROTORS DELAMINATING. *AK

NHTSA ODI #10024725

18,200 miles · Jun 7, 2003
Service Brakes, HydraulicSuspension

I RECENTLY PURCHASED A 2002 DODGE GRAND CARAVAN SPORT 3.3 LITER,18,000 MILES ON ODOMETER WHEN PURCHASED,VEHICLE WANTS TO PULL TO RIGHT, AND BRAKES PULSATE WHEN APPLIED. NOTIFIED DODGE DEALERSHIP WHERE PURCHASED, (LEE DODGE,WEST BROOK,MAINE) BROUGHT VEHICLE BACK FOR SERVICE AND WAS TOLD "THEY" COULD NOT DUPLICATE PROBLEM????? I …

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I RECENTLY PURCHASED A 2002 DODGE GRAND CARAVAN SPORT 3.3 LITER,18,000 MILES ON ODOMETER WHEN PURCHASED,VEHICLE WANTS TO PULL TO RIGHT, AND BRAKES PULSATE WHEN APPLIED. NOTIFIED DODGE DEALERSHIP WHERE PURCHASED, (LEE DODGE,WEST BROOK,MAINE) BROUGHT VEHICLE BACK FOR SERVICE AND WAS TOLD "THEY" COULD NOT DUPLICATE PROBLEM????? I TOLD THEM I FELT VEHICLE WAS OUT OF ALIGNMENT,THEY SUPPOSEDLY DID THE ALIGNMENT,AND VEHICLE STILL PULLS TO RIGHT! AT THIS POINT THEY HAD A TECH. GO WITH ME,THE TECH EXPLAINED THAT HE FELT IT WAS THE CROWN OF THE ROAD, I HAVE DRIVEN PLENTY OF VEHICLES OVER THE COURSE OF MY LIFE AND I AM AWARE OF A ROAD CROWN, BUT THIS IS COMPLETELY UNACCEPTABLE, SOMETHING IS WRONG WITH THIS MINI VAN, AND ALL THE DEALERSHIP WANTS TO DO IS PATRONIZE ME!!! I HAVE MADE ANOTHER CALL TO LEE DODGE AND TOLD THEM THAT I WILL BE BRINGING THIS BACK TO THEM AND THEY HAD BETTER GET IT RIGHT THIS TIME! PS AND SINCE MY PREVIOUS VISIT I NOW HAVE A VIBRATION IN MY STEERING WHEEL UPON SLOW MOVING TURNING,THEY SAY THEY WILL ALSO LOOK INTO THIS.....................IS ANY ONE ELSE EXPERIENCING THESE TYPES OF PROBLEMS??? PLEASE HELP, I JUST BOUGHT THIS VEHICLE FOR MY WIFE AND 3 KIDS, AND I SURE DO WANT TO BE CERTAIN ITS A SAFE VEHICLE! I HAVE ONLY HAD THIS VEHICLE 10 DAYS!! PURCHASED ON 5-28-03 DEALER WAS NOTIFIED 1 AND A HALF DAYS LATER OF THESE PROBLEMS..............*JB

NHTSA ODI #10021198

17,500 miles · May 28, 2003
Service Brakes, Hydraulic

BRAKE SHOES ARE COMPLETELY WORN OUT WITH ONLY 17,500 MILES ON VEHICLE. *TT *CB

NHTSA ODI #10021774

Official recalls

5

04V531000 · Equipment:electrical:radio/tape Deck/cd Etc.

Nov 2, 2004

ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.

Consequence & remedy

Consequence: THIS COULD RESULT IN A SPEAKER FIRE.

Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

03V094000 · Structure

Mar 7, 2003

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Consequence & remedy

Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

02V274000 · Fuel System, Gasoline:storage:tank Assembly

Oct 8, 2002

ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.

Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

01V310000 · Child Seat

Oct 4, 2001

VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.

Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

5

EA05009 · Headlight Malfunction

Opened Jun 1, 2005 · Closed May 2, 2006

Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.

Additional source detail variants (3)

Electrical System

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.

Exterior Lighting:headlights

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.

Exterior Lighting:headlights:switch

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.

PE05004 · Headlight Malfunction

Opened Feb 2, 2005 · Closed Jun 1, 2005

Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.

Additional source detail variants (3)

Electrical System

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.

Exterior Lighting:headlights

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.

Exterior Lighting:headlights:switch

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04049 · Speaker Fire In The Rear Of The Vehicle

Opened Jul 7, 2004 · Closed Nov 5, 2004

Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Electrical System:wiring: Rear Compartment/trunk

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

Equipment:electrical:radio/tape Deck/cd Etc.

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

PE02068 · Fuel Tank Leak

Opened Sep 24, 2002 · Closed Oct 9, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

No summary supplied.