(1)DRIVING ALONG AT NORMAL HIGHWAY SPEED WHEN WITH NO WARNING VEHICLE SHIFTED INTO "LIMP" MODE. CHECK ENGINE LIGHT CAME ON AND WOULD NOT SHIFT OUT OF 2ND GEAR. VEHICLE HAS BEEN MAINTAINED EXACTLY AS CALLED FOR IN SERVICE MANUAL. (2)TOWED TO REPAIR SHOP AND WAS INFORMED THAT TRANSMISSION NEEDED TO BE REPLACED. COST WOULD BE $20…
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(1)DRIVING ALONG AT NORMAL HIGHWAY SPEED WHEN WITH NO WARNING VEHICLE SHIFTED INTO "LIMP" MODE. CHECK ENGINE LIGHT CAME ON AND WOULD NOT SHIFT OUT OF 2ND GEAR. VEHICLE HAS BEEN MAINTAINED EXACTLY AS CALLED FOR IN SERVICE MANUAL. (2)TOWED TO REPAIR SHOP AND WAS INFORMED THAT TRANSMISSION NEEDED TO BE REPLACED. COST WOULD BE $2000 TO $2500. INFORMED THAT THE REAL PROBLEM WAS THAT THERE WAS A BACKLOG ON ORDERING A REBUILT TRANSMISSION. WAIT COULD BE AS LONG AS 6 MONTHS. IF THIS IS NOT A SERIOUS PROBLEM, THEN WHY IS THERE SUCH A BACKLOG IN OBTAINING A REPLACEMENT? ALSO AT THE TIME OF PURCHASE I WAS AWARE OF THE PROBLEMS CHRYSLER HAD IN THE PAST WITH CARAVAN TRANSMISSIONS SO I ASKED THE SALESMAN ABOUT THE PROBLEM. WAS INFORMED THAT CHRYSLER HAD FIXED THE PROBLEM. LATER FOUND OUT THAT THEY DIDN'T FIX THE PROBLEM AS THERE ARE STILL AS MANY PROBLEMS AS BEFORE THEY JUST REDUCED THE WARRANTY PERIOD SO THEY WOULDN'T HAVE TO REPAIR AS MANY UNDER WARRANTY. (3)EVERYTHING IS STILL AVAILABLE AS I CAN NOT AFFORD TO PAY FOR REPAIRS BECAUSE I STILL HAVE TO MAKE MY PAYMENTS. *JB
NHTSA ODI #10088723
30,000 miles · Aug 19, 2004
Engine And Engine CoolingPower Train
TRANSMISSION LINES LEAKED AND WERE TIGHTENED UNDER WARRANTY. TRANSMISSION LINES STARTED LEAKING AGAIN BUT THIS TIME I HAD TO PAY BECAUSE ALL OF A SUDDEN THE LINE WAS FRACTURED DUE TO SOME EXTERNAL CAUSE. TRANSMISSION STUTTERS AND SHIFTS HARD ESPECIALLY BETWEEN 25 AND 35 MPH. STARTED COMPLAINING TO DEALER AROUND 30,000 MILES, OF…
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TRANSMISSION LINES LEAKED AND WERE TIGHTENED UNDER WARRANTY. TRANSMISSION LINES STARTED LEAKING AGAIN BUT THIS TIME I HAD TO PAY BECAUSE ALL OF A SUDDEN THE LINE WAS FRACTURED DUE TO SOME EXTERNAL CAUSE. TRANSMISSION STUTTERS AND SHIFTS HARD ESPECIALLY BETWEEN 25 AND 35 MPH. STARTED COMPLAINING TO DEALER AROUND 30,000 MILES, OF COURSE WHEN I RETURNED FOR THE 3RD TIME TO COMPLAIN AT JUST OVER 37,000 MILES THEY HAD NO PREVIOUS RECORD IN THEIR COMPUTER SO I HAD TO PAY TO HAVE IT LOOKED AT. THEY STILL INSIST NOTHING IS WRONG AND THE PROBLEM IS GETTING WORSE. THE COOLANT RESERVOIR IS ALWAYS ALMOST EMPTY NO MATTER HOW MUCH I POUR IN. DEALER INSISTS THIS IS NORMAL AND PRESSURE TESTS INDICATE NOTHING IS WRONG.. IF THE SYSTEM IS SEALED WHERE IS ALL OF THE COOLANT GOING?*AK
NHTSA ODI #10088194
105,000 miles · Jul 29, 2004
Power Train
TRANSMISSION FAILURE @ 105,000 MILES*AK
NHTSA ODI #10082934
Mileage unknown · Jul 19, 2004
Power Train
WHILE DRIVING 35 MPH WITHOUT WARNING THE VEHICLE SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE MECHANIC CAN NOT DUPLICATE THE PROBLEM. *NM *NM
NHTSA ODI #10075677
Mileage unknown · Jun 25, 2004
Power Train
2000 DODGE CARAVAN JUMPED FROM DRIVE TO NEUTRAL WHILE DRIVING 35 MPH. *MR THE VEHICLE HAS BEEN TAKEN TO THE DEALER OVER FIVE TIMES FOR THIS PROBLEM. *NM
NHTSA ODI #10080026
40,000 miles · Mar 24, 2004
Power Train
WHILE DRIVING, SUDDENLY THERE WAS A LOUD CLANGING NOISE FROM THE TRANSMISSION THEN THE VAN STOPPED ACCELERATING. THE VAN WAS TOWED TO A DEALERSHIP. THE DEALERSHIP INDICATED THAT THE DIFFERENTIAL PIN BROKE IN HALF AND WENT THROUGH THE TRANSMISSION AND CREATED A HOLE . THE CAUSE OF THE DIFFERENTIAL PIN BREAKING HAD NOT BEEN DETER…
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WHILE DRIVING, SUDDENLY THERE WAS A LOUD CLANGING NOISE FROM THE TRANSMISSION THEN THE VAN STOPPED ACCELERATING. THE VAN WAS TOWED TO A DEALERSHIP. THE DEALERSHIP INDICATED THAT THE DIFFERENTIAL PIN BROKE IN HALF AND WENT THROUGH THE TRANSMISSION AND CREATED A HOLE . THE CAUSE OF THE DIFFERENTIAL PIN BREAKING HAD NOT BEEN DETERMINED. *JB
NHTSA ODI #10064774
42,000 miles · Mar 1, 2004
Power Train
WHILE DRIVING 60 MPH TRANSMISSION LOCKED UP. CONSUMER WAS FORCED TO PULL OVER. CONSUMER HAD THE VEHICLE TOWED TO DEALER, BUT DEALER WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
NHTSA ODI #10061061
54,000 miles · Feb 11, 2004
Power Train
WHILE DRIVING 40 MPH TRANSMISSION MALFUNCTIONED. VEHICLE WAS TOWED TO A REPAIR SHOP, WHERE CONSUMER WAS TOLD THAT TRANSMISSION NEEDED TO BE REPLACED. *AK
NHTSA ODI #10057968
22,800 miles · Jan 26, 2004
Power Train
AFTER 22800 MILES (FEB 7, 2002), THE TRANSMISSION SOLENOID PACK FAILED (SLIGHT LEAKING), CAUSING A CHECK ENGINE LIGHT TO COME ON AND FORCING BAD SHIFTING. THE DEALER REPLACED THIS UNDER WARRANTY. AT 49,500 MILES (SEPTEMBER 8, 2003), THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE VAN WAS SHIFTING ROUGH AGAIN. SINCE THE MAIN WA…
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AFTER 22800 MILES (FEB 7, 2002), THE TRANSMISSION SOLENOID PACK FAILED (SLIGHT LEAKING), CAUSING A CHECK ENGINE LIGHT TO COME ON AND FORCING BAD SHIFTING. THE DEALER REPLACED THIS UNDER WARRANTY. AT 49,500 MILES (SEPTEMBER 8, 2003), THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE VAN WAS SHIFTING ROUGH AGAIN. SINCE THE MAIN WARRANTY HAD BEEN EXCEEDED AT 36K MILES AND THE PART FROM THE FIRST DEALER REPAIR WAS WARRANTED FOR 1 YEAR/12000 MILES, THE DEALER OFFERED NO RECOURSE. FOUND A GOOD (NON-DEALER) MECHANIC TO REPLACE IT FOR LESS (STILL COST $525...DEALER WANTED OVER $600). DEALER CLAIMED THAT THIS WAS UNUSUAL TO HAPPEN ONCE, LET ALONE TWICE, BUT STILL WOULDN'T HELP ME. *LA
NHTSA ODI #10054873
41,645 miles · Jan 22, 2004
Power Train
AT 41,000 MILES SUFFERED TOTAL TRANSMISSION FAILURE W/ NO WARNING. VEH WOULD BUCK WHEN SHIFTED INTO REVERSE, AS WELL AS FORWARD GEARS. BROUGHT TO DEALERSHIP AND WAS TOLD IT WAS A FAILED DIFFERENTIAL, NEEDED TOTAL REPLACEMENT AND WAS NOT COVERED UNDER WARRANTY. (THIS VAN IS 10 DAYS/ 5000 MILES BEYOND THE WARRANTY PERIOD). WE HAD …
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AT 41,000 MILES SUFFERED TOTAL TRANSMISSION FAILURE W/ NO WARNING. VEH WOULD BUCK WHEN SHIFTED INTO REVERSE, AS WELL AS FORWARD GEARS. BROUGHT TO DEALERSHIP AND WAS TOLD IT WAS A FAILED DIFFERENTIAL, NEEDED TOTAL REPLACEMENT AND WAS NOT COVERED UNDER WARRANTY. (THIS VAN IS 10 DAYS/ 5000 MILES BEYOND THE WARRANTY PERIOD). WE HAD A PREVIOUS PROBLEM OF TRANS FLUID LEAKAGE WHICH WAS REPAIRED APPROX A YEAR AGO, AND WE HAVE FOLLOWED THE RECCOMENDED SERVICE SCHEDULE. THIS TIME AROUND THE REPAIR TOTALED $1900.
ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Consequence & remedy
Consequence: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Remedy: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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