Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
70–25K
2125–50K
3750–75K
4475–100K
51100–150K
19150K+
179 reports with mileage · 253 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
26 crash reports13 fire reports16 injury reports
What owners actually said
432 reports
Mileage unknown · Aug 1, 2001
Electrical System
MY IGNITION LOCK IN MY VAN HAS FAILED TWO TIMES. THE FIRST TIME IN FEB. 2000. IT WAS REPLACED UNDER WARRANTY. THEN, IT FAILED AGAIN A FEW DAYS AGO. THE VAN WOULD NOT START BECAUSE THE KEY COULD NOT BE TURNED. THIS COULD BE A SERIOUS SAFETY ISSUE IN NORTH DAKOTA WINTERS WHERE WIND CHILLS CAN APPROACH 80-100 BELOW ZERO. ALSO…
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MY IGNITION LOCK IN MY VAN HAS FAILED TWO TIMES. THE FIRST TIME IN FEB. 2000. IT WAS REPLACED UNDER WARRANTY. THEN, IT FAILED AGAIN A FEW DAYS AGO. THE VAN WOULD NOT START BECAUSE THE KEY COULD NOT BE TURNED. THIS COULD BE A SERIOUS SAFETY ISSUE IN NORTH DAKOTA WINTERS WHERE WIND CHILLS CAN APPROACH 80-100 BELOW ZERO. ALSO, IF IT FAILED IN A HIGH CRIME AREA IT COULD BE A SAFETY ISSUE. THIS IS ESPECIALLY TRUE IF YOUNG CHILDREN ARE IN THE VAN, AND, OF COURSE, PEOPLE WITH FAMILIES BUY THE VEHICLES. THE PERSON WHO TOWED THE VAN TOLD MY WIFE THAT HE HAD SEEN THE SAME PROBLEM WITH DODGE VANS BEFORE.*AK
NHTSA ODI #749610
Mileage unknown · Jul 30, 2001
Power TrainVehicle Speed Control
SPEED SENSOR MALFUNCTIONED, AND TRANSMISSION NOT ABLE TO SHIFT GEARS, WAS TOLD TO DRIVE TO SHOP FOR REPAIRS. VERY LOW MILES FOR A TRANSMISSION TO START FAILING. *AK
NHTSA ODI #749442
Mileage unknown · Jul 26, 2001
Power Train
VEHICLE CAN BE PUT INTO GEAR WITHOUT ENGINE RUNNING AND NO SAFETY FEATURE LIKE BRAKE DEPRESSION BEFORE CARE CAN BE PUT INTO GEAR A SMALL CHILD CAN EASILY DO THIS AS MY 2 1/2 YO DID MUCH TO MY SURPRISE. *AK
NHTSA ODI #749206
Mileage unknown · Jul 23, 2001
Suspension
EXCESSIVE WEAR ON TIRES AND SHAKING OF FRONT END WHEN CAR REACHES SPEEDS OF 50 MPH AND AT SPEEDS OF 70-75 MPH, EVEN AFTER REPLACEMENT WITH NEW TIRES,ROTATED AND BALANCED. FRONT END ALIMENT SERVICED AT THE SAME TIME. WITH ALL THESE CORRECTIVE ACTIONS THE VEHICLES STILL SHAKES AND REQUIRES NEW TIRES AFTER 10,000 MILES WEAR. MORE N…
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EXCESSIVE WEAR ON TIRES AND SHAKING OF FRONT END WHEN CAR REACHES SPEEDS OF 50 MPH AND AT SPEEDS OF 70-75 MPH, EVEN AFTER REPLACEMENT WITH NEW TIRES,ROTATED AND BALANCED. FRONT END ALIMENT SERVICED AT THE SAME TIME. WITH ALL THESE CORRECTIVE ACTIONS THE VEHICLES STILL SHAKES AND REQUIRES NEW TIRES AFTER 10,000 MILES WEAR. MORE NOTICABLE OF THE RIGHT FRONT SIDE. REPORTED TO SERVICE CENTER SINCE PURCHASED IN OCT 1999*AK (TIRESIZE: 65R15)
NHTSA ODI #749001
Mileage unknown · Jul 16, 2001
Air BagsCrash
WHILE DRIVING AT 35 MPH VEHICLE IN FRONT SUDDENLY STOPPED AND CONSUMER REAR ENDED THE OTHER VEHICLE. FRONT HOOD WENT UNDER THE OTHER CAR, AND NONE OF THE AIRBAGS DEPLOYED. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #892855
Mileage unknown · Jul 10, 2001
TiresVehicle Speed Control
CRIUSE CONTROL DOES NOT MAINTIAN SPEED ON UPHILL ROADS - DEALERSHIP REPLACED - PROBLEM CORRECTED, TIRES WEAR OUT AT 25000+ MILES. AREA IS OUTSIDE EDGE ON BOTHS SIDES OF TIRES BALD. FRONT END CHECK OUT OK, REPLACED TIRES WITH REAR TIRES, BUT STILL EXPERIENCING SAME PROBLEM. *AK (TIRESIZE: 215/60-17)
NHTSA ODI #748189
Mileage unknown · Jun 22, 2001
Service Brakes, Hydraulic
WHEN TAKING A TURN THE BRAKE PEDAL WENT TO THE FLOOR. THE NEXT DAY AS I WAS TRAVELING ON A FEEDER ROAD AS I APPLIED THE BRAKES FOR A RED LIGHT I HEARD A GRINGING COMMING FROM FRONT DRIVER SIDE OF THE TIRE. I IMMEDIATELY GOT ON THE PHONE WITH THE DEALER AND NOTIFED THEM. CAR HAD TO BE TOWED TO THE DEALER. THIS IS NOT THE FIRST TI…
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WHEN TAKING A TURN THE BRAKE PEDAL WENT TO THE FLOOR. THE NEXT DAY AS I WAS TRAVELING ON A FEEDER ROAD AS I APPLIED THE BRAKES FOR A RED LIGHT I HEARD A GRINGING COMMING FROM FRONT DRIVER SIDE OF THE TIRE. I IMMEDIATELY GOT ON THE PHONE WITH THE DEALER AND NOTIFED THEM. CAR HAD TO BE TOWED TO THE DEALER. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. VEHICLE HAS BEEN IN THE SHOP APPROXIMATELY 7 TIMES FOR THIS PROBLEM. IT HAS HAD BOTH FRONT CALIPERS REPLACED 4 TIMES. BRAKE PADS REPLACED ABOUT EVERY 3000 MILES AND 2 MASTER CYLINDERS INSTALLED SINCE JAN. 2001. BRAKE PADS ARE BEING CRYSTILIZED AND CAN BE CRUMBLED IN HAND LIKE CHARCOAL. HAVE HAD ROATORS REPLACED AND TURNED SEVERAL TIMES. ALSO KEEP LOSING BRAKE FLUID.*AK
NHTSA ODI #747264
Mileage unknown · Jun 4, 2001
Power Train
A DRIFT PIN IN FRONT AXLE WILL COME LOOSE AND SLIDE OUT, KNOCKING A HOLE IN TRANSMISSION CASE, WHICH CAN CAUSE FLUID TO LEAK, AND POSSIBLY FRONT WHEELS TO LOCK UP. DEALER REPLACED TRANSMISSION WITH SAME MANUFACTURER'S DEFECTIVE DESIGN. *AK
NHTSA ODI #889669
Mileage unknown · May 30, 2001
Steering
THERE IS A POPPING OR CLUNKING NOISE THAT COMES FROM WITHIN STEERING COLUMN WHILE VEHICLE IS IN OPERATION OR STOPPING. NOISE OCCURS ON A RANDOM BASIS AND DEALERSHIP CANNOT NOT DETERMINE CAUSE OF NOISE. THERE IS A TSB, BULLETIN NUMBER: 190999 FOR THIS PROBLEM. *AK
NHTSA ODI #889356
Mileage unknown · May 14, 2001
Power Train
THE TRANSFER PIN IN THE TRANSMISSION BROKE CAUSING TOTAL FAILURE OF THE TRANSMISSION. IT WOULD NOT EVEN STAY IN PARK. AT FIRST WE THOUGHT WE HAD HIT SOMETHING BECAUSE OF THE JOLT THAT THIS CAUSED. AFTER THE INSURANCE COMPANY'S INVESTIGATION IT DISCOVERED THAT THE DAMAGE WAS FROM THE PIN. I CONTACTED DAIMLER/ CHRYSLER AFTER H…
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THE TRANSFER PIN IN THE TRANSMISSION BROKE CAUSING TOTAL FAILURE OF THE TRANSMISSION. IT WOULD NOT EVEN STAY IN PARK. AT FIRST WE THOUGHT WE HAD HIT SOMETHING BECAUSE OF THE JOLT THAT THIS CAUSED. AFTER THE INSURANCE COMPANY'S INVESTIGATION IT DISCOVERED THAT THE DAMAGE WAS FROM THE PIN. I CONTACTED DAIMLER/ CHRYSLER AFTER HAVING THE VEHICLE REPAIRED AT A LOCAL SHOP. THEY SEEMED WILLING TO HELP WITH THE REPAIRS THROUGH A LOCAL DEALER. WHEN I INFORMED THEM THAT I HAD ALREADY HAD IT FIXED THROUGH A LOCAL SHOP THEY WERE COMPLETELY UNWILLING TO EVEN DISCUSS THE MATTER. A MECHANIC THAT WE KNOW ONLY WORKS ON THESE TRANSMISSIONS. HE WAS NOT SHOCKED THAT THIS HAPPENED. HE HAS SEEN IT MANY TIMES. *AK
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
1999 Dodge Grand Caravan Problems, Complaints & Recalls | Skip That Year
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