NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
432 reports47,006 miles · Dec 15, 2003
Engine And Engine Cooling
THE SERPENTINE BELT TENSIONER HAS A BROKEN SPRING THERE FORE NOT PUTTING TENSION ON THE SERPENTINE BELT CAUSING WATER PUMP AND ALTINATOR AND LATER BATTERY PROBLEMS.IVE DONE SOME RESEARCH ON THIS AND IT SEEMS TO BE A PROBLEM ALL OVER THE COUNTRY TO WHICH BELTS ARE FALLING OFF ETC.....THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP …
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THE SERPENTINE BELT TENSIONER HAS A BROKEN SPRING THERE FORE NOT PUTTING TENSION ON THE SERPENTINE BELT CAUSING WATER PUMP AND ALTINATOR AND LATER BATTERY PROBLEMS.IVE DONE SOME RESEARCH ON THIS AND IT SEEMS TO BE A PROBLEM ALL OVER THE COUNTRY TO WHICH BELTS ARE FALLING OFF ETC.....THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP BEFORE AND WE WERE TOLD THAT ALL WAS WELL.IVE HEARD THE BELT SLIPPING FOR A WHILE NOW USUALLY AT START OF VEHICLE. THIS SEEMS TO BE A PROPLEM WITH MANY MORE 99 GRAND CARAVANS AT OR AROUND 40-50,000 MILES.THIS SHOULD BE A WARRENTY FIX BUT IS NOT!*AK
NHTSA ODI #10049759
86,800 miles · Dec 13, 2003
Air BagsElectrical SystemVehicle Speed Control
WE PURCHASED A USED 1999 GRAND CARAVAN. THROUGH RESEARCH WE FOUND THE CLOCKSPRING WAS THE PROBLEM. CRYSLER REFUSES TO FIX IT BECAUSE THEY SAID A DIFFERENT PART WAS USED AFTER THE LAST RECALL. THEY SAID SAVE OUR RECEIPT AND IF THERE ACTUALLY A RECALL WE WOULD BE REIMBURSED 100%.*AK
NHTSA ODI #10049681
Mileage unknown · Dec 8, 2003
SeatsService Brakes, HydraulicWheels
WE BOUGHT OUR DODGE GRAND CARAVAN ON MARCH 11TH 2000, WITHIN THE FOLLOWING MONTH WE TOOK THE VAN BACK TO THE LEITH DEALER SHIP THAT WE BOUGHT IT FROM TO COMPLAIN ABOUT A VERY LOUD POPPING NOISE THAT WAS COMMING FROM THE FRONT RIGHT WHEEL WELL AND WE WERE TOLD AND I QUOITE " THAT IS A NOISE THAT IS VERY COMMON TO DODGE VEHICLES…
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WE BOUGHT OUR DODGE GRAND CARAVAN ON MARCH 11TH 2000, WITHIN THE FOLLOWING MONTH WE TOOK THE VAN BACK TO THE LEITH DEALER SHIP THAT WE BOUGHT IT FROM TO COMPLAIN ABOUT A VERY LOUD POPPING NOISE THAT WAS COMMING FROM THE FRONT RIGHT WHEEL WELL AND WE WERE TOLD AND I QUOITE " THAT IS A NOISE THAT IS VERY COMMON TO DODGE VEHICLES" AND BASICLLY TOLD WE WOULD HAVE TO LIVE WITH IT. IT GOT WORSE SO WE TOOK IT BACK AGAIN TO THE SAME DEALERSHIP AND TOLD THEM THAT THE PROBLEM WAS DEFFIANTLY WORSE AND WOULD YOU PLEASE LOOK AT IT, AGAIN WE WERE TOLD THE SAME THING. ALL IN ALL WE TOOK IT BACK TO THE DEALERSHIP AT LEAST 3 OR 4 DIFFERENT TIMES AND EVERYTIME THE ANSWER WAS THE SAME. IN MARCH OF THIS YEAR (2003) WE TOOK OUR VAN IN TO A LOCAL FIRESTONE TO HAVE NEW TIRES BUT ON THE VAN AND I ASKED ONCE AGAIN IF THEY WOULD CHECK AND SEE IF THEY COULD FIND THE SOURCE TO THE NOISE, AND THEY DID. FOR 3 YEARS WE DROVE AROUND WITH THE WHEEL HUB COMMING OFF, IT TURNED OUT THE THE WHEEL HUB ASEMBLEY WAS LOOSE AND COMING OFF YOU COULD PULL THE WHEEL IN ALL DIFFERENT DIRECTIONS WITH IT TIGHTLY BOLTED TO THE VAN ITSELF, THE GAS STRUTS HAD TO BE REPLACED AND THE SWAY BAR LINK KIT HAD TO REPLACED ON IT ALSO. ALL IN ALL THE TOTAL BILL ENDED UP AS $800.09 TO GET THE VAN FIXED. WE HAVE ALSO HAD TO HAVE THE CALIPERS REPLACED TWICE ON THE VAN AND WE HAVE BEEN TOLD ONCE AGAIN THAT THIS IS ALSO COMMON TO DODGE VEHICLES. WE WOULD LOVE TO BE REIMBERSED FOR THIS BECAUSE THE DEALERSHIP SOLD US THIS VEHICLE IN THIS SHAPE AND KNEW IT AND THEN LIED ABOUT IT NOT ONCE BUT SEVERAL TIMES BUT THE DEALERSHIP IS NO LONGER IN BUSINESS.*AK
NHTSA ODI #10049430
59,400 miles · Dec 8, 2003
Air BagsElectrical SystemVehicle Speed Control
CLOCK ASSEMBLY FAULTY ON 1999 GRAND CARAVAN. THIS VEHICLE IS USED AS A COMPANY VAN. FIRST AIIRBAG LIGHT CAME ON THEN THE CRUISE CONTROL AND HORN STOPPED WORKING. TWICE IN EMERGENCY SITUATIONS THE HORN DID NOT WORK. HAD CLOCK ASSEMBLY REPLACED AT A COST OF $304.53. THIS SEEMS TO BE A MANUFACTURER PROBLEM AND A RECALL SHOULD B…
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CLOCK ASSEMBLY FAULTY ON 1999 GRAND CARAVAN. THIS VEHICLE IS USED AS A COMPANY VAN. FIRST AIIRBAG LIGHT CAME ON THEN THE CRUISE CONTROL AND HORN STOPPED WORKING. TWICE IN EMERGENCY SITUATIONS THE HORN DID NOT WORK. HAD CLOCK ASSEMBLY REPLACED AT A COST OF $304.53. THIS SEEMS TO BE A MANUFACTURER PROBLEM AND A RECALL SHOULD BE IN PLACE.*AK
NHTSA ODI #10049427
Mileage unknown · Nov 20, 2003
Air Bags
I HAVE A 1999 DODGE GRAND CARAVAN WITH THE "AIR BAG" LIGHT ON. I HAVE BEEN TOLD THAT I NEED THE "CLOCK SPRING" REPLACED. THERE WAS A RECALL ON THIS ISSUE WITH DODGE IN 1998 AND 1999. I WILL SEND FEEDBACK TO YOU WHEN I GET THIS FIXED. I ALSO WILL KEEP THE PART THAT IS REPLACED. MANY THANKS JOHN BOUSMAN. *LA
NHTSA ODI #10047280
72,000 miles · Nov 17, 2003
Power Train
WHILE DRIVING GEAR CAN BE EASILY MOVED FROM DRIVE TO NEUTRAL. VEHICLE WOULD LOSE POWER WHILE DRIVING.*AK
NHTSA ODI #10048039
41,000 miles · Nov 10, 2003
Power Train
1999 DODGE GRAND CARAVAN, BLOWN TRANSMISSION, 41000 MILES. DEALER SAYS TRANSAXEL ASSEMBLY PIN BROKE? UNKNOWN WHY? FACTORY WON'T STANDBY PRODUCT ITS OUTSIDE THE 3YR, 36000 MILES. FACTORY CLAIMS THERE ARE NO PROBLEMS WITH TRANSMISSION. IT APPEARS TO BE A SAFETY ISSUE.*AK
NHTSA ODI #10045890
51,230 miles · Oct 25, 2003
Service Brakes, HydraulicSteeringVehicle Speed Control
I OWN A 1999 DODGE GRAND CARAVAN, SPORT EDITION. YESTERDAY WHILE MY WIFE WAS MAKING A RIGHT TURN ON THE STREET, THE STEERING FROZE AND THE BRAKES FAILED. SHE WENT STRAIGHT ON THE OTHER SIDE OF THE CROSS STREET AND THE VAN WENT DEAD. UPON STARTING THE VAN AGAIN, THE "SERVICE ENGINE SOON" LIGHT CAME UP. THE SPEEDOMETER WAS UNRESP…
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I OWN A 1999 DODGE GRAND CARAVAN, SPORT EDITION. YESTERDAY WHILE MY WIFE WAS MAKING A RIGHT TURN ON THE STREET, THE STEERING FROZE AND THE BRAKES FAILED. SHE WENT STRAIGHT ON THE OTHER SIDE OF THE CROSS STREET AND THE VAN WENT DEAD. UPON STARTING THE VAN AGAIN, THE "SERVICE ENGINE SOON" LIGHT CAME UP. THE SPEEDOMETER WAS UNRESPONSIVE AND SOMEHOW WE BROUGHT THE VAN HOME. THIS IS PROBABLY THE SPEED SENSOR THAT HAS GONE BAD AGAIN. THREE MONTHS AGO WHEN I WAS DRIVING THE VAN ON THE FREEWAY, THE VAN WENT UNRESPONSIVE AND I HAD TO PULLOVER. UPON STARTING THE VAN, IT SHOWED THE SERVICE ENGINE SOON LIGHT AND WOULD NOT CATCH UP HIGHWAY SPEED. I HAD TO DRIVE AT 35 MPH SPEED ON FREEWAY AT VERY HIGH ENGINE REVOLUTIONS AND COME HOME. THE DEALER REPLACED THE SPEED SENSOR TO FIX THE PROBLEM. THE SERIOUS THING OF THE PROBLEM IN THIS VAN IS THAT THE PROBLEM OCCURS SUDDENLY WHILE THE VAN IS IN MOTION. YESTERDAY AND THREE MONTHS AGO IT COULD HAVE RESULTED IN A FATAL ACCIDENT. *LA
NHTSA ODI #10043551
Mileage unknown · Oct 23, 2003
Electrical System
INSTRUMENT PANEL LIGHTS FAILED TO WORK AND CAUSED A DISTRACTION TO THE DRIVER. *AK THE CONSUMER DID NOT KNOW WHAT WAS GOING ON WITH THE VEHICLE DUE TO THE PROBLEM. *SCC *JB
NHTSA ODI #10037893
Mileage unknown · Oct 21, 2003
Seat Belts
MY SEAT BELTS KEEP COMING UNLATCHED. I HAVE GENERATION 3 SEAT BELTS. MY DAUGHTER'S CAR SEAT HAS COME UNDONE OVER 5 TIMES IN THE LAST TWO YEARS OF OWNERSHIP OF THIS CAR. MY TWO CLIENTS, WHO ARE SEMI-OVER WEIGHT, WHEN THEY SHIFT THEIR BODIES AROUND, THEIR BELTS COME UNDONE. IT IS BECOMING AN ISSUE WITH MY CLIENTS AND I FEAR TH…
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MY SEAT BELTS KEEP COMING UNLATCHED. I HAVE GENERATION 3 SEAT BELTS. MY DAUGHTER'S CAR SEAT HAS COME UNDONE OVER 5 TIMES IN THE LAST TWO YEARS OF OWNERSHIP OF THIS CAR. MY TWO CLIENTS, WHO ARE SEMI-OVER WEIGHT, WHEN THEY SHIFT THEIR BODIES AROUND, THEIR BELTS COME UNDONE. IT IS BECOMING AN ISSUE WITH MY CLIENTS AND I FEAR THAT ONE DAY I MAY NOT NOTICE THEY ARE UNDONE. THE LAST TIME A SEAT BELT CAME UNDONE WAS YESTERDAY WHILE I WAS DRIVING. BUT IT HAS BEEN HAPPENING OVER THE PAST TWO YEARS, SINCE I HAVE OWNED THIS CAR. *LA
NHTSA ODI #10043304
Official recalls
3Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
May 6, 1999
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available