1999 Dodge Grand Caravan

DRIVER SIDE STRUT TOWER IS CORRODING AND POPPING THROUGH APPROXIMATELY 2 INCHES CAUSING EXCESSIVE WEAR ON TIRES, VIBRATION IN STEERING WHEEL, AND COULD POSE A SIGNIFICANT DANGER IF IT WERE TO RUST COMPLETELY THROUGH. AS DESCRIBED BY AN ASE CERTIFIED MECHANIC, THIS ISSUE IS A SEVERE SAFETY ISSUE. IF THIS ITEM WERE TO COMPLETELY FAIL SEVERE INJURY OR DEATH COULD RESULT. *JB

DT*: THE CONTACT STATED THE MANUFACTURER DENIED REIMBURSEMENT FOR RECALL # 04V480000 REGARDING AIRBAGS. THE RECALL NOTICE WAS SENT, THEN THE HORN FAILED TO OPERATE 2 DAYS LATER. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE MECHANIC DETERMINED THAT THE AIR BAG, THE HORN, AND THE CRUISE CONTROL HAD ALL FAILED. THE CLOCKSPRING ASSEMBLY WAS REPLACED, WHICH CORRECTED THE PROBLEM. THE MANUFACTURER WAS CONTACTED ON SEVERAL OCCASIONS. FIRST, THE CONTACT WAS TOLD THE REASON FOR DENIAL OF REIMBURSEMENT WAS BECAUSE THE VEHICLE WAS NOT UNDER THE SAME OWNERSHIP ANYMORE. THE SECOND TIME, THE GIVEN REASON FOR DENIAL WAS THAT THE RECALL NOTICE WAS SENT OUT IN 2004, BUT THE RECALL REPAIR WORK WAS PERFORMED IN 2006. THE THIRD AND FINAL TIME, THE REASON FOR DENIAL WAS THAT THE CONTACT HAD TAKEN THE VEHICLE TO A PRIVATE REPAIR SHOP TO HAVE THE RECALL REPAIRED. THE CONTACT STATED THE REASON THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP AS OPPOSED TO A DEALER, WAS THAT THE AIR BAG LIGHT NEVER ILLUMINATED. UPDATED 11/14/06. *JB

TRANSMISSION BROKE FROM INSIDE THE VEHICLE. METAL PENETRATED THE CASE, VEHICLE ONLY HAD 38,304 MILES ON IT. IT IS A 1999 DODGE GRAND CARAVAN SE. DODGE WOULD NOT COVER IT SINCE THEY BELIEVE IT WAS WEAR AND TEAR. FOR ME THIS WAS A SAFETY HAZARD. THIS WAS AN ACT OF GOD THAT MY HUSBAND WAS NOT KILLED WHILE DRIVING 55 MILES PER HOUR ON THE EXPRESS WAY GOING TO A WEAPONS TRAINING SITE ON THE WISCONSIN/ILLINOIS BOARDER. WE HAD AAA MOTOR CLUB BUT THE NEXT DEALERSHIP WAS OVER 35 MILES AWAY AND THEY WOULD NOT COVER THE COST. OUR BILL FROM GURNEE DODGE, 7255 GRAND AVENUE (ROUTE 132), GURNEE, IL 60031 WAS $3499.27. AND OUR TOW WAS $125.00. WE NOT ONLY BABY THE CAR, CLEAN IT AND DO PREVENTIVE MAINTENANCE ON IT EVERY 6 MONTHS, IT SHOCKED THE HELL OUT OF ME TO KNOW MY HUSBAND WAS JUST DRIVING AND ALL OF A SUDDEN ALMOST LOST CONTROL OF THE CAR ON AN OFF RAMP W/ NOTHING BUT A GALLY DROP TO LOOK FORWARD TO. I WAS ANGRY TO SEE THAT DAIMLER CHRYSLER WOULD NOT HELP US WITH THIS KNOWING THAT IT HAS A 7 YEAR 70,000 MILES POWER TRAIN WARRANTY (BUMPER TO BUMPER). THIS WAS NOT MY HUSBAND'S FAULT AND HE COULD HAVE BEEN KILLED. THANK GOD HE'S A COP AND CAN MANEUVER EVEN FROM THE TOUGHEST SITUATIONS. THE AVERAGE CONSUMER IS NOT MY HUSBAND, SO I WRITE YOU THIS NOTE TO MAKE COMPANIES LIKE DAIMLER CHRYSLER HONOR THEIR WARRANTY AND HELP THE CONSUMER WHEN A FAULTY TRANSMISSION BLOWS FROM THE INSIDE OF THE MECHANISM UP TO THE VEHICLE. THE MECHANIC AT GURNEE SAID MY HUSBAND WAS LUCKY IT HAD NOT PENETRATED THE FLOOR OF THE VEHICLE. IT COULD HAVE KILLED HIM, CUT HIM IN HALF OR EVEN CAUSED MORE DAMAGE. THANK YOU IN ADVANCE FOR HEARING MY VOICE. *NM

1999 DODGE GRAND CARAVAN,3.3 LITER ENGINE, STARTED OUT ABOUT ONCE A YEAR THE SERPENTINE BELT WOULD SLIP OFF AND HAVE TO BE REINSTALLED. THEN STARTED EVERY 6 MONTHS, USUALLY DURING WET WEATHER, CAME OFF WITH MY WIFE, SHE WOULD LOSE STEERING ALMOST CAUSING A WRECK. I WOULD HAVE TO LEAVE WORK AND GO WHERE EVER SHE WAS AND PUT BELT BACK ON. FINALLY NOTICED THE TENSIONER PULLEY LEANING TO THE LEFT ALLOWING BELT TO SLIP OFF. REPLACED PULLEY THINKING PROBLEM SOLVED, BUT ONCE AGAIN BELT WOULD SLIP OFF DURING A RAIN AND WIPERS ON. VERY DANGEROUS SITUATION FOR MY WIFE AGAIN, NO STEERING. TRIED A BETTER QUALITY BELT, SAME THING, BELT WOULD SLIP OFF DURING RAIN. 2 WEEKS AGO IT SLIPPED OFF WITH MY WIFE ON MAJOR FREEWAY IN BIRMINGHAM, AL , I HAD TO GO ABOUT 50 MILES AND PUT BELT BACK ON WITH TRAFFIC SPEEDING BY AND ALL DURING A RAIN STORM OF COURSE. YESTERDAY I DROVE THE VAN TO MY JOB AND ON THE WAY HOME RAN INTO A RAIN STORM AND GUESS WHAT, IT CAME OFF AGAIN, LUCKILY ON THE STREET I LIVE ON. I'VE READ ABOUT THOUSANDS OF PEOPLE WITH SAME PROBLEM WITH THIS TYPE OF VAN. I'VE OWNED THE VAN SINCE THE BEGINNING, LOVED IT EXCEPT FOR THIS PROBLEM, EVEN BOUGHT A NEW 05 GRAND CARAVAN BECAUSE THEY ARE GOOD VANS. I JUST WISH DODGE WOULD ADMIT THE 99 AND SIMILAR YEARS HAD A RECALL ISSUE ON THIS SERPENTINE BELT. OR WHY CAN'T THEY TELL US, THE OWNERS HOW TO FIX THIS PROBLEM? *JB

THE REAR BRAKE LINES FAILED ON OUR 1999 DODGE GRAND CARAVAN. THIS VEHICLE HAS ABS. FROM THE ABS UNIT TO THE REAR BRAKE DISTRIBUTION BLOCK, THE TWIN BRAKE LINES ARE A COMBINATION OF STEEL AND STEEL BRAIDED LINES. THE ENTIRE LINES ARE APPROXIMATELY 8 FEET LONG. OF THE 8 FEET LENGTH, THERE IS A SECTION OF FLEXIBLE STEEL BRAIDED LINE APPROXIMATELY 7 INCHES LONG. AT THE JUNCTION OF THE STEEL LINE AND THE BRAIDED STEEL LINE, THE LINE FAILED. THERE IS NOT EVIDENCE OF DAMAGE OR ABUSE. THE JUNCTION JUST FAILED. LUCKILY WE WERE JUST PULLING OUT OF THE GARAGE WHEN THE BRAKE PEDAL JUST WENT TO THE FLOOR. BRAKE POWER WAS COMPLETELY LOST. *NM

DESPITE REGULAR (3,000-MILE OR LESS) OIL CHANGES AT DEALER OR CERTIFIED INDEPENDENT REPAIR SHOP, 1999 DODGE GRAND CARAVAN WITH 3.3 LITER ENGINE DEVELOPED SEVERE OIL SLUDGE PROBLEMS. FIRST INDICATION OF PROBLEM WAS A SOFT CLICKING ENGINE NOISE. CERTIFIED INDEPENDENT MECHANIC DIAGNOSED PROBLEM AS OIL SLUDGE, SHOWED US CAKED ENGINE COMPONENTS. REPLACED ROCKERS ARMS AND SOME VALVES AND BEARINGS AND FLUSHED ENGINE. REPAIRS NOT SUCCESSFUL, NOISE CONTINUED. RETURNED TO MECHANIC WHO KEPT THE VAN FOR SEVERAL DAYS AND DID SEVERAL MORE ENGINE FLUSHES AND OIL CHANGES. THIS DID NOT SOLVE PROBLEM AND MECHANIC WARNED ME THAT DRIVING WOULD SOON LEAD TO MASSIVE ENGINE FAILURE. THE ONLY SOLUTION WAS AN EXPENSIVE OVERHAUL ($7,000-$8,000) OR A NEW/REBUILT ENGINE ($5,000-$6,000) THAT MIGHT STILL HAVE THESE PROBLEMS. AFTER INTERNET RESEARCH, I REALIZED THIS WAS CHRYSLER PROBLEM WITH ENGINE. NOW MY VAN IS AN EXPENSIVE YARD ORNAMENT--AT LEAST UNTIL I DRIVE IT ONE LAST TIME TO TRADE IT IN. I DO NOT CONSIDER IT SAFE TO DRIVE AS MASSIVE FAILURE COULD LEAD TO FIRE OR ACCIDENT. *JB

MY CAR WAS REAR ENDED BY A LARGE PICKUP ON THE FREEWAY. IMMEDIATELY ON IMPACT THE DRIVER'S SIDE SEAT BACK WENT INTO A RECLINED POSITION. THEREFORE, THE ONLY SAFETY DEVICE OPERATIONAL WAS THE LAP BELT AS THE SHOULDER BELT AND HEAD REST DEPEND ON THE SEAT BACK TO BE OF ANY USE AND THE AIRBAG ONLY DEPLOYS IN A FRONT END CRASH. THIS LED TO MY UPPER BODY BEING JERKED ALL OVER THE FRONT OF THE CAR. DODGE'S RESPONSE IS THAT THE SEAT BACK IS SUPPOSED TO DO THIS IN A REAR END CRASH. I FIND THIS RATHER INCREDIBLE AS THAT LEAVES ONLY THE LAP BELT FUNCTIONAL. *JB