DT: CONSUMER TOOK VEHICLE TO JACK ELLIS DODGE IN GLENDALE, CALIFORNIA FOR RECALL REPAIR OF THE CLOCK SPRING, D17. CONSUMER HAD BEEN HAVING PROBLEM WITH PASSENGER FRONT WINDOW NOT ROLLING DOWN OR UP SOMETIMES. CONSUMER HAD THIS PROBLEM 3 MONTHS PRIOR TO RECALL REPAIR. CONSUMER ASKED DEALER IF THIS MAY BE RELATED TO RECALL REPAI…
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DT: CONSUMER TOOK VEHICLE TO JACK ELLIS DODGE IN GLENDALE, CALIFORNIA FOR RECALL REPAIR OF THE CLOCK SPRING, D17. CONSUMER HAD BEEN HAVING PROBLEM WITH PASSENGER FRONT WINDOW NOT ROLLING DOWN OR UP SOMETIMES. CONSUMER HAD THIS PROBLEM 3 MONTHS PRIOR TO RECALL REPAIR. CONSUMER ASKED DEALER IF THIS MAY BE RELATED TO RECALL REPAIR, AND DEALER CHECKED IT AND SAID HE WAS NOT SURE IF IT WAS RELATED. MANUFACTURER SAID IT COULD BE A PART OF THE CLOCK SPRING PROBLEM. CONSUMER SAYS THAT WHEN AIR CONDITIONER WAS ON POWER WINDOW WORKED, BUT WHEN IT WAS OFF WINDOW WILL NOT WORK. DEALER TOLD CONSUMER THAT MOTOR FOR WINDOW WAS ON ITS WAY OUT, AND REPAIR WOULD COST $500. CONSUMER BELIEVED THAT PROBLEM WAS RELATED TO CLOCK SPRING. CONSUMER MARKED DOOR PANEL TO SEE IF DEALER WOULD TAKE PANEL OFF TO CHECK MOTOR, AND SAID THAT DOOR PANEL WAS NOT REMOVED TO CHECK MOTOR.*AK *NM
NHTSA ODI #10130844
Mileage unknown · Apr 8, 2005
Air BagsCrash
VEHICLE WAS ON THE ROAD ABOUT 50 MPH WHEN ALL OF A SUDDEN CONSUMER LOST CONTROL AND HIT THE GUARD RAIL ON THE FRONT LEFT DUE TO FLAT TIRE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
NHTSA ODI #10117635
Mileage unknown · Feb 16, 2005
Air Bags
'RECALL CAMPAIGN' ISSUED FOR CLOCK SPRING ASSEMBLY ON GRAND CARAVAN 1999. *BF THE CONSUMER STATED HE RECEIVED A RECALL NOTICE FOR HIS VAN BUT WITH SOMEONE ELSE'S NAME ON THE NOTICE. *JB
NHTSA ODI #10115063
68,500 miles · Dec 8, 2004
Air BagsCrash
WHILE DRIVING AT 75 MPH CONSUMER STRUCK A DEER AND THE AIR BAGS DID NOT DEPLOY.*AK *TC
NHTSA ODI #10099952
Mileage unknown · Dec 1, 2004
Air Bags
NHTSA RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING. VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. HOWEVER, MECHANIC CHARGED $74.75 FOR THE REPLACEMENT OF THE CLOCK SPRING. *AK THE CONSUMER WANTED TO BE REIMBURST FOR THE AMOUT OF SERVICE . *TC
NHTSA ODI #10101979
Mileage unknown · Nov 30, 2004
Air Bags
RECEIVED RECALL NOTICE FOR CLOCK SPRING. THE CRUISE CONTROL WAS INOPERATIVE AND THE RADIO CONTROLS WERE FUNCTIONING AS DESIGNED. THE CLOCK SPRING WAS NOT IN STOCK. *BF THE HORN WAS PROBLEMATIC AS WELL. RECALL#04V480000. *SC *JB
NHTSA ODI #10105288
91,980 miles · Nov 25, 2004
Air Bags
WE RECEIVED A SAFETY RECALL NOTICE REGARDING A DEFECTIVE AIR BAG CLOCK SPRING ASSEMBLY FROM THE MANUFACTURER. WE CONTACTED THE CLOSEST SERVICE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER INFORMED US BECAUSE WE HAVE OVER 70,000 MILES ON OUR VEHICLE THEY WOULD NOT PERFORM THE RECALL UNLESS THE AIRBAG LIGHT IS ILLUMINATED AS M…
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WE RECEIVED A SAFETY RECALL NOTICE REGARDING A DEFECTIVE AIR BAG CLOCK SPRING ASSEMBLY FROM THE MANUFACTURER. WE CONTACTED THE CLOSEST SERVICE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER INFORMED US BECAUSE WE HAVE OVER 70,000 MILES ON OUR VEHICLE THEY WOULD NOT PERFORM THE RECALL UNLESS THE AIRBAG LIGHT IS ILLUMINATED AS MENTIONED IN THE RECALL NOTICE. WHAT WE DON'T UNDERSTAND IS WHY THE NOTICE SAYS THAT IF THE VEHICLE HAS 70,000 OR LESS MILES TO CONTACT THE DEALER AND HAVE THE CLOCKSPRING REPLACED EVEN IF APPEARS THE CLOCKSPRING IS FUNCTIONING PROPERLY. BUT IF THE VEHICLE HAS MORE THAN 70,000 MILES TO WAIT UNTIL THE CLOCKSPRING FAILS. SINCE THE CLOCKSPRING IS A KNOWN DEFECT. WHO WILL BE LIABLE IF THE CLOCKSPRING FAILS ON OUR VEHICLE AND WE DON'T GET IT REPLACED IN TIME BEFORE THERE IS AN ACCIDENT AND THE AIRBAG IS NOT DEPLOYED RESULTING IN INCREASED INJURY TO THE DRIVER IN A FRONTAL CRASH? *AK
NHTSA ODI #10100524
Mileage unknown · Nov 17, 2004
Air Bags
WHILE DRIVING 20 MPH CONSUMER NOTICED THAT THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK
NHTSA ODI #10101246
Mileage unknown · Nov 3, 2004
Air BagsCrash
WHILE DRIVING 10 MPH, THE DRIVER'S FRONTAL AIR BAG INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED. *AK *SC
NHTSA ODI #10099338
64,000 miles · Nov 3, 2004
Air BagsElectrical SystemVehicle Speed Control
WHEN TURNING A CORNER AIR BAG LIGHT WENT ON AND OFF. THEN, HORN WENT OUT, AND CRUISE CONTROL FAILED. RECALL 02V293000 WAS ISSUED FOR 1996 AND 1998, BUT NONE FOR THIS VEHICLE. *AK *SC
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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