1998 Dodge Grand Caravan

THE INSTRUMENT CLUSTER CONSTANTLY SHORTS OUT, CAUSING THE CAR TO NOT RUN . WE HAVE TAKEN THE VEHICLE TO NUMEROUS SERVICE CENTERS AND DEALERS, NONE OF WHICH COULD DETERMINE THE PROBLEM. THIS HAS BEEN AN ONGOING PROBLEM FOR THE LAST SIX YEARS. WE HAVE CONTACTED THE DEALER THEY SAY THERE IS NO RECALL FOR THIS. WE DEMAND A RESPONSE FROM THEM AND THEY DO NOT RETURN OUR CALLS. *TR

SERPENTINE BELT FLIES OFF WITH A MINIMAL AMOUNT OF MOISTURE. BOTH WIFE AND I HAVE DRIVEN OUR 1998 DODGE GRAND CARAVAN IN WET WEATHER AND THE SERPENTINE BELT HAS COME OFF NUMEROUS TIMES. THE VEHICLE DOESN'T EVEN NEED TO HIT A PUDDLE, THE SLIGHTEST AMOUNT OF WATER SPLASHING FROM ANOTHER CAR WILL CAUSE IT TO COME OFF. BELT FALLING OFF CAUSES POWER STEERING, COOLING, AND CHARGING TO FAIL RESULTING IN SERIOUS SAFETY HAZARD AS CAR IS IMPOSSIBLE TO CONTROL. *TR

1998 DODGE GRAND CARAVAN WITH DEFECTIVE CLOCKSPRING. CONSUMER STATED THAT THE RECALL STATED IF THE PROBLEM WASN'T ACKNOWLEDGED THEN, AND DID HAPPEN IN THE FUTURE TO TAKE IT TO GET IT FIXED FREE. CONSUMER WAS TOLD NO ABOUT GETTING REIMBURSED FOR REPAIR. KB THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE THE CONSUMER TOOK HIS VEHICLE TO A PRIVATE SHOP INSTEAD OF THE DEALER. *JB

MY CAR FAILED ITS STATE INSPECTION DUE TO EXCESSIVE CORROSION ON THE STRUT TOWERS. WHEN INFORMED I ASKED THE SHOP IF THEY KNEW OF THIS PROBLEM. THEY REFERRED ME TO A TECHNICAL SERVICE BULLETIN TSB 23-044-02 ISSUED IN OCT OF 2002 WHICH AFFECTED MY MINIVAN WHICH I WAS NEVER INFORMED OF STATING THAT MINVANS BUILT BETWEEN 1996-2000 HAVE THIS PROBLEM AND NEED TO BE IMMEDIATELY CORRECTED. I WENT TO A CHRYSLER DEALER WHO INFORMED ME THAT THE REPAIR WOULD BE IN EXCESS OF 1300 DOLLARS AND THAT SINCE NO RECALL HAD EVER BEEN ISSUED THAT THEY WOULDN'T COVER THE REPAIR EVEN THOUGH THEY HAD ISSUED THE BULLETIN. IF THE REPAIR ISN'T MADE THE CAR WILL NOT BE ABLE TO PASS THE PA STATE INSPECTION AS THE INSPECTOR HAS DEEMED THE CAR UNSAFE TO DRIVE IN ITS CURRENT CONDITION. I HAVE LOOKED AT YOUR DATA BASE AND SEEN MULTIPLE EXAMPLES OF THIS COMPLAINT REGISTERED AS WELL AS ON MULTIPLE CAR BOARDS DISCUSSING THIS AND NHTSA'S REFUSAL TO ISSUE A RECALL. THIS IS A DANGEROUS SITUATION THAT COULD RESULT IN PHYSICAL INJURY AND IN MY CASE HAS LEAD TO AN UNSAFE CAR THAT CANT BE DRIVEN IN PA. I AM PART OF THE SAE CORROSION COUNCIL LOOKING INTO CORROSION PRACTICES IN THE HEAVY TRUCKING INDUSTRY AND I KNOW THAT IF THIS HAPPENED IN THE HEAVY TRUCKING INDUSTRY THERE WOULD BE AN IMMEDIATE SAFETY RECALL. WHY HASN'T THIS HAPPENED HERE WHEN THERE IS AN OBVIOUS PROBLEM THAT THE MANUFACTURER KNOWS ABOUT THAT AFFECTS HUNDREDS OF THOUSANDS OF VEHICLES? *TR *UPDATED 12/12/07 *BF UPDATED *JB

WHILE DRIVING IN HEAVY RAIN MY SERPENTINE BELT CAME OFF THE PULLEYS AND RESULTED IN A DANGEROUS SITUATION WHEN I LOST MY STEERING WHILE DRIVING IN TRAFFIC. I UNDERSTAND THAT THIS IS A COMMON AND DANGEROUS PROBLEM ON THE EARLIER (1997 THROUGH THE EARLY 2000S MODELS) DODGE CARAVAN 3.0, 3.3, AND 3.8 ENGINES. THERE ARE MANY POSTINGS ON THE INTERNET WITH PEOPLE HAVING THE SAME THING HAPPENING DURING RAIN STORMS. I AM THE ORIGINAL OWNER OF THIS 1998 DODGE CARAVAN. THE VAN ONLY HAS 61,686 MILES ON IT. AT 43,000 MILES I HAD TO REPLACE THE BELT, TENSIONER, AND PULLEY IDLER. I ALSO HAVE HEARD THAT DODGE DID A RECALL ON THIS PROBLEM IN AT LEAST ONE OTHER COUNTRY. CHRYSLER SHOULD BE MANDATED TO OFFER A FIX FOR THIS HERE IN THE USA. I TEMPORARILY FIXED MY PROBLEM BY PUTTING THE OLD SERPENTINE BELT BACK ON THE PULLEYS. THIS IS NOT AN EASY TASK AND TRYING TO DO IT ALONG THE ROAD IS HAZARDOUS. BUT FOR MOST PEOPLE THIS WOULD BE IMPOSSIBLE TO DO. *JB

SERPENTINE BELT CAME OFF FOUR TIMES WHILE DRIVING IN THE RAIN. AFTER THE FOURTH TIME THE GARAGE ORDERED A CONVERSION KIT FROM THE GATES CORPORATION THAT REPLACED THE IDLER PLUS THE TENSIONER. THE KIT ALSO INCLUDED A NEW DOUBLE SIDED RIBBED BELT. THEIR PART NUMBER IS 38,342 K. IT CAN ALSO BE ORDERED THROUGH CAR QUEST AUTO PARTS STORES. THEIR PART NUMBER IS THE SAME. I HAVE NOT HAD A PROBLEM SINCE. *TR