NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
559 reports80,000 miles · May 17, 2011
Visibility
TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE INOPERABLE AND OBSTRUCTED HER VIEW OF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE CONTROL UNIT, HOWEVER, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE C…
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TL* THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE INOPERABLE AND OBSTRUCTED HER VIEW OF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE CONTROL UNIT, HOWEVER, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 128,000 AND THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10401359
Mileage unknown · Mar 16, 2011
Engine And Engine CoolingSteering
THE SERPENTINE BELT ON THE 1998 DODGE CARAVAN, HAS FALLEN OFF DURING DRIVING, WHENEVER THE CAR GOES THROUGH A PUDDLE OF WATER. THIS CAUSES NEARLY UNRESPONSIVE STEERING UNTIL THE BELT CAN BE REPLACED. THERE ARE THOUSANDS OF REPORTS ON THIS ISSUES ON ONLINE FORMS, AND DODGE DOES NOT ADMIT TO THE PROBLEM. *TR
NHTSA ODI #10390336
148,000 miles · Mar 14, 2011
Electrical System
ON 3 OCCASIONS RECENTLY ALL THE DASHBOARD GAUGES STOPPED WORKING WHILE I WAS DRIVING THE VEHICLE. THE GAUGES RESUMED EITHER ON THEIR OWN AFTER A FEW MOMENTS OR AFTER STOPPING AND RESTARTING THE VAN. DEALER COULD NOT RECREATE THE PROBLEM AND THE DIAGNOSTIC CODE ONLY SAID THAT COMMUNICATION HAD BEEN LOST. THE TECHNICIAN CLAIMED TH…
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ON 3 OCCASIONS RECENTLY ALL THE DASHBOARD GAUGES STOPPED WORKING WHILE I WAS DRIVING THE VEHICLE. THE GAUGES RESUMED EITHER ON THEIR OWN AFTER A FEW MOMENTS OR AFTER STOPPING AND RESTARTING THE VAN. DEALER COULD NOT RECREATE THE PROBLEM AND THE DIAGNOSTIC CODE ONLY SAID THAT COMMUNICATION HAD BEEN LOST. THE TECHNICIAN CLAIMED THAT HE COULD NOT FIND SIMILAR ISSUES IN HIS DATABASE, BUT FROM THIS WEBSITE I SEE THERE ARE MANY OTHERS WHO HAVE EXPERIENCED THIS PROBLEM. THERE DOES NOT APPEAR TO BE SURE-FIRE FIX. THE VEHICLE IS DRIVABLE AND LIGHTS AND WINDSHIELD WIPERS CONTINUE TO WORK WHILE THE GAUGES MALFUNCTION. BUT, DRIVING IS DIFFICULT WITHOUT THE SPEEDOMETER AND THE ODOMETER AND TRIP MILEAGE ARE INCORRECT AFTER THE GAUGES COME BACK TO LIFE --------------------------------------------------------------------------------------------- I ALSO HAD THIS PROBLEM ON A 1998 DODGE GRAND CARAVAN 148,000 MILES. IT WOULD ALSO NOT START, ACTED LIKE SENTRY SYSTEM KICKED IN (NON SENTRY SYSTEM VEHICLE) FINALLY IT MALFUNCTIONED AND STAYED IN MALFUNCTION MODE AND I GOT IT TO THE DEALER AND THEY DIAGNOSED IT AS "NO COMMUNICATION BETWEEN THE MODULES ON HE CCD BUS - CIRCUIT WAS FOUND SHORTED TOGETHER AND WITH THE CLUSTER UNPLUGGED, BUS COMMUNICATION WAS POSSIBLE - SHORT IN THE BUS" THE "BOARD INST CLUSTER P/C W/FLEX P/C ( PART # 4874440) WAS REPLACED " $850 REPAIR JOB BUT IT HAS SOLVED THE PROBLEM. *TR
NHTSA ODI #10390162
97,000 miles · Feb 9, 2011
Engine And Engine Cooling
TL*THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 30 MPH IN THE SNOW, THE SERPENTINE BELT CAME OFF AND CAUSED A SUDDEN LOSS OF POWER. THE SERPENTINE BELT HAD BEEN REPLACED SIX TIMES. THE FAILURE MILEAGE WAS 97,000.
NHTSA ODI #10381274
144,000 miles · Feb 8, 2011
Electrical System
ON 3 OCCASIONS RECENTLY ALL THE DASHBOARD GAUGES STOPPED WORKING WHILE I WAS DRIVING THE VEHICLE. THE GAUGES RESUMED EITHER ON THEIR OWN AFTER A FEW MOMENTS OR AFTER STOPPING AND RESTARTING THE VAN. DEALER COULD NOT RECREATE THE PROBLEM AND THE DIAGNOSTIC CODE ONLY SAID THAT COMMUNICATION HAD BEEN LOST. THE TECHNICIAN CLAIM…
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ON 3 OCCASIONS RECENTLY ALL THE DASHBOARD GAUGES STOPPED WORKING WHILE I WAS DRIVING THE VEHICLE. THE GAUGES RESUMED EITHER ON THEIR OWN AFTER A FEW MOMENTS OR AFTER STOPPING AND RESTARTING THE VAN. DEALER COULD NOT RECREATE THE PROBLEM AND THE DIAGNOSTIC CODE ONLY SAID THAT COMMUNICATION HAD BEEN LOST. THE TECHNICIAN CLAIMED THAT HE COULD NOT FIND SIMILAR ISSUES IN HIS DATABASE, BUT FROM THIS WEBSITE I SEE THERE ARE MANY OTHERS WHO HAVE EXPERIENCED THIS PROBLEM. THERE DOES NOT APPEAR TO BE SURE-FIRE FIX. THE VEHICLE IS DRIVABLE AND LIGHTS AND WINDSHIELD WIPERS CONTINUE TO WORK WHILE THE GAUGES MALFUNCTION. BUT, DRIVING IS DIFFICULT WITHOUT THE SPEEDOMETER AND THE ODOMETER AND TRIP MILEAGE ARE INCORRECT AFTER THE GAUGES COME BACK TO LIFE. *TR
NHTSA ODI #10381134
90,200 miles · Sep 9, 2010
Engine And Engine CoolingSteering
THE SERPENTINE BELT HAS COME OFF OF THE PULLEYS ON MULTIPLE OCCASIONS IN WET WEATHER, INCLUDING RAIN AND SNOW/SLUSH, ESPECIALLY WHEN A PUDDLE IS GONE THROUGH BY THE RIGHT FRONT SIDE OF THE VEHICLE. ON TWO OF THESE OCCASIONS, I WAS TURNING A CORNER WHEN THE BELT CAME OFF, LOST CONTROL OF MY STEERING AND ALMOST HIT THE CAR WHICH …
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THE SERPENTINE BELT HAS COME OFF OF THE PULLEYS ON MULTIPLE OCCASIONS IN WET WEATHER, INCLUDING RAIN AND SNOW/SLUSH, ESPECIALLY WHEN A PUDDLE IS GONE THROUGH BY THE RIGHT FRONT SIDE OF THE VEHICLE. ON TWO OF THESE OCCASIONS, I WAS TURNING A CORNER WHEN THE BELT CAME OFF, LOST CONTROL OF MY STEERING AND ALMOST HIT THE CAR WHICH WAS STOPPED ACROSS FROM ME. THE BELT COMING OFF ALSO CAUSES THE ENGINE TO OVERHEAT. THIS ISSUE CAUSES A LOSS OF CONTROL AND WILL LEAD TO INJURY OR DEATH. CHRYSLER CLAIMS IT IS NOT A SAFETY ISSUE.. THERE IS AN UPDATED BELT/PULLEY KIT WHICH HAS A DOUBLE-SIDED-GROOVED BELT AND PULLEY WHICH IS SUPPOSED TO CORRECT THIS ISSUE BUT THE COST TO THE CONSUMER IS APPROX $400-500 SINCE CHRYSLER CLAIMS THAT THIS IS NOT A SAFETY ISSUE. HOWEVER, THIS IS MOST CERTAINLY A SAFETY ISSUE CONSIDERING THE LOSS OF STEERING CONTROL ON WET ROADS ESPECIALLY IF DRIVING ON THE HIGHWAY, AS I DO, WHERE THE SPEED LIMIT IS 55-65MPH OR TURNING A CORNER AT AN INTERSECTION WHERE OTHER CARS ARE STOPPED. *TR
NHTSA ODI #10354658
106,000 miles · Aug 16, 2010
Electrical System
INTERMITTENTLY INSTRUMENT PANEL FLICKERS WHILE DRIVING. RADIO/CD-PLAYER DIES OUT SOME TIMES. IT HAPPENS AROUND 3 TO 5 TIMES IN 1 HOUR DRIVING. *TR
NHTSA ODI #10349621
115,000 miles · Jul 13, 2010
Service Brakes, Hydraulic
1998 DODGE GRAND CARAVAN COMPLETE BRAKE FAILURE DO TO RUSTED BRAKE LINES. *TR
NHTSA ODI #10343082
155,000 miles · Jul 8, 2010
Electrical System
TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IN OCTOBER 2009, ALL OF THE GAUGES AND LIGHTS ON THE INSTRUMENT PANEL BEGAN TO FAIL. THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT DIAGNOSTIC CODE P1689 CAUSED THE FAILURE…
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TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IN OCTOBER 2009, ALL OF THE GAUGES AND LIGHTS ON THE INSTRUMENT PANEL BEGAN TO FAIL. THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT DIAGNOSTIC CODE P1689 CAUSED THE FAILURE TO OCCUR. THE MECHANIC STATED THAT DODGE IS AWARE OF THE FAILURE; HOWEVER, THERE WAS NOTHING THEY COULD DO ABOUT IT. CHRYSLER WAS ALSO CONTACTED AND STATED THAT IT WAS "NOT THEIR PROBLEM, BUY A NEW CAR." THE FAILURE MILEAGE WAS APPROXIMATELY 155,000. THE CURRENT MILEAGE WAS APPROXIMATELY 157,000. THE VIN WAS UNKNOWN.
NHTSA ODI #10342056
100,000 miles · Jul 6, 2010
Structure
1998 DODGE CARAVAN STRUT TOWERS RUSTING THROUGH. *TR
NHTSA ODI #10341591
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available