Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
40–25K
1625–50K
4950–75K
5575–100K
68100–150K
24150K+
216 reports with mileage · 343 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine And Engine Cooling. Review the 129 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 81 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
41 crash reports20 fire reports24 injury reports
What owners actually said
559 reports
Mileage unknown · Mar 26, 2002
Electrical SystemSuspensionVehicle Speed Control
THE PROBLEM WITH THE AIR BAG, CRUISE CONTROL & HORN STARTED APPROXIMATELY 1000 MILES OVER WARRANTY. AT TIMES, THE HORN WILL WORK, BUT NOT OFTEN AND WITH NO REGULARITY. IN REGARD TO THE WINDSHIELD WIPERS, I HAVE HAD THEM REPAIRED AT THE DEALERSHIP ONCE. THE PROBLEM CONTINUES TO PERSIST. I HAVE ALSO REPORTED THE SUSPENSION TO …
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THE PROBLEM WITH THE AIR BAG, CRUISE CONTROL & HORN STARTED APPROXIMATELY 1000 MILES OVER WARRANTY. AT TIMES, THE HORN WILL WORK, BUT NOT OFTEN AND WITH NO REGULARITY. IN REGARD TO THE WINDSHIELD WIPERS, I HAVE HAD THEM REPAIRED AT THE DEALERSHIP ONCE. THE PROBLEM CONTINUES TO PERSIST. I HAVE ALSO REPORTED THE SUSPENSION TO THE DEALERSHIP, HOWEVER, THEY WERE UNABLE TO LOCATE A PROBLEM. NLM
NHTSA ODI #759821
Mileage unknown · Mar 18, 2002
Fuel System, Gasoline
DOOR THAT COVERS GAS CAP EASILY DISENGAGES, EXPOSING GAS CAP.*AK THE GAS CAP LID BROKE OFF. *YH
NHTSA ODI #8005840
Mileage unknown · Mar 14, 2002
Seat Belts
1998 DODGE GRAND CARAVAN HAS GEN-3 SEAT BELTS. I WOULD LIKE TO HAVE THE NEW GEN-4 SEAT BELTS INSTALLED ASAP. THE GEN-3 SEAT BELTS ARE UNSAFE DUE TO ACCIDENTAL RELEASE. I WANT MY CAR TO BE AS SAFE AS POSSIBLE FOR MY FAMILY AND A POSSIBLE RELEASE DURING AN ACCIDENT IS NOT SAFE!*AK
NHTSA ODI #759366
Mileage unknown · Mar 12, 2002
Seat Belts
MY DODGE GRAND CARAVAN HAS THE GEN-3 SEATBELTS. AFTER SEEING THE INVESTIGATION ON ABC NEWS, I BUCKLED UP ON MY MINIVAN AND APPLIED SLIGHT UPWARD PRESSURE ON THE BELT AND BARELY TOUCHED THE RED SEAT BELT RELEASE BUTTON WITH THE PALM OF MY HAND AND THE SEAT BELT EJECTED. I PROCEEDED TO DO THE SAME WITH THE REST OF THE SEAT BELTS…
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MY DODGE GRAND CARAVAN HAS THE GEN-3 SEATBELTS. AFTER SEEING THE INVESTIGATION ON ABC NEWS, I BUCKLED UP ON MY MINIVAN AND APPLIED SLIGHT UPWARD PRESSURE ON THE BELT AND BARELY TOUCHED THE RED SEAT BELT RELEASE BUTTON WITH THE PALM OF MY HAND AND THE SEAT BELT EJECTED. I PROCEEDED TO DO THE SAME WITH THE REST OF THE SEAT BELTS BECAUSE I HAVE 2 CHILDREN AND WOULD NOT LIKE TO BE IN AN ACCIDENT AND HAVE THE SEAT BELTS EJECT BECAUSE OF SOMETHING HITTING THE RELEASE BUTTON. I THINK IF THE PALM OF MY HAND RELEASED THE BELTS, I REALLY DO NOT FEEL THAT MY FAMILY IS SECURE AT ALL IN THE GRAND CARAVAN. I HAVE TOLD CO-WORKERS THAT ALSO HAVE THESE TYPE OF SEAT BELTS AND ARE GOING TO PROCEED WITH A COMPLAINT. *AK
NHTSA ODI #759267
Mileage unknown · Mar 12, 2002
Seat Belts
VEHICLE IS EQUIPPED WITH THE GEN-3 SEATBELT WHICH IS DEFECTIVE. ON AT LEAST 8 OCCASIONS MY SONS CAR SEAT HAS BECOME UNBUCKLED BECAUSE IF ANYTHING TOUCHES THE TOP OF THE BELT IT RELEASES. SO IF THE CAR SEAT SHIFTS AT ALL THE SEATBELT IS RELEASED AND OFTEN GOES UNNOTICED. THIS IS AN EXTREMELY DANGEROUS SITUATION WHICH NEEDS TO…
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VEHICLE IS EQUIPPED WITH THE GEN-3 SEATBELT WHICH IS DEFECTIVE. ON AT LEAST 8 OCCASIONS MY SONS CAR SEAT HAS BECOME UNBUCKLED BECAUSE IF ANYTHING TOUCHES THE TOP OF THE BELT IT RELEASES. SO IF THE CAR SEAT SHIFTS AT ALL THE SEATBELT IS RELEASED AND OFTEN GOES UNNOTICED. THIS IS AN EXTREMELY DANGEROUS SITUATION WHICH NEEDS TO BE DEALT WITH BEFORE MANY PEOPLE ARE INJURED OR KILLED. *AK
NHTSA ODI #759248
Mileage unknown · Mar 8, 2002
Seat Belts
REQUEST RECALL TO REPLACE SEATBELTS. *AK
NHTSA ODI #759123
Mileage unknown · Mar 7, 2002
Air BagsElectrical SystemPower Train
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ODI #759036
Mileage unknown · Mar 1, 2002
SeatsCrash
WHILE STOPPED THE VEHICLE WAS REAR-ENDED BY ANOTHER MINI-VAN TRAVELING AT APPROXIMATELY 30 MPH. AS A RESULT LEFT POWER SEAT COLLAPSED TO THE FULLY RECLINED POSITION.*AK
NHTSA ODI #758794
Mileage unknown · Feb 7, 2002
Air BagsInjury
WHILE DRIVING, DRIVER'S SIDE AIRBAG DEPLOYED. ONE PERSON WAS INJURED IN THE ACCIDENT. DEALER HAS BEEN CONTACTED.*AK*JG
NHTSA ODI #8003717
Mileage unknown · Feb 1, 2002
Air BagsElectrical System
HORN SOUNDS INTERMITTENTLY WHEN PRESSED. HAD CONTACTED DEALERSHIP, AND INFORMED CONSUME RTHAT SOP MODULE WAS FAULTY, AND AIRBAGS MAY NOT DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
1998 Dodge Grand Caravan Problems, Complaints & Recalls | Skip That Year
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