1998 Dodge Grand Caravan

DURING THE COURSE OF A SHORT TRIP, THE POWER STEERING ASSIST FAILED COMPLETELY. THE FLUID DRAINED FROM THE SYSTEM THROUGH A HOLE CAUSED BY A RUST-THROUGH OF THE STEEL POWER STEERING LINES WHICH ARE COMPLETELY EXPOSED TO ADVERSE ENVIRONMENTAL CONDITIONS UNDER THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT BOTH THE SUPPLY AND RETURN LINES, MADE OF STEEL WERE EXTENSIVELY RUSTED.

ON TWO OCCASIONS, BOTH DURING A HEAVY RAINSTORM, THE SERPENTINE BELT HAD FALLEN OFF THE VEHICLE WHILE DRIVING AT A HIGH SPEED. THIS CAUSED A LOST OF POWER STEERING, OVERHEATING AND THE ALTERNATOR LIGHT HAD COME ON. THE SERVICE COULD NOT FIND A REASON AS TO WHY THIS OCCURRED. THE CONSUMER WAS ALSO TOLD THAT THIS WAS COMMON ON THE EAST COST DUE TO THE RAIN AND SNOW. (MODEL/SPORT) *PH *SCC *JB

TRANSMISSION FAILURE. THE TRANSMISSION IN MY 1998 DODGE GRAND CARAVAN BEGAN TO SLIP AND STAY IN SECOND GEAR AROUND 50K MILES. I HAD IT DIAGNOSED BY THE DEALER AND THE COST OF REPAIR IS MORE THAN I COULD EVER AFFORD. I HAVE TAKEN IT TO TWO OTHER MECHANICS AND THERE IS NOT MUCH VARIATION IN PRICE. GENERALLY THE COST IS GOING TO BE FROM $16,000 TO $2,400. I CANNOT AFFORD A NEW CAR EITHER. I AM READING ALL OF THE COMPLAINTS ABOUT THIS, SO WHY HASN'T THERE BEEN A RECALL? THE DEALER SHOULD GLADLY REPLACE THE TRANSMISSIONS SINCE THEY ARE AWARE THAT THIS IS OCCURRING ON A REGULAR BASIS. IT IS BECAUSE THEY DO NOT WANT TO ABSORB THE COST THEMSELVES. THEY WILL RECALL SOMETHING SMALL LIKE BRAKES OR FAN BELT. I ALSO HAVE HAD THE SERPENTINE BELT SLIP OFF TWICE WHEN DRIVING THROUGH PUDDLES OF WATER. BOTH TIMES MY ENGINE OVERHEATED AND THE STEERING COLUMN LOCKED, BOTH FATALLY SERIOUS PROBEMS. WHAT IS THE DEAL? I DEMAND RELIEF! NO ONE IS GOING TO TRADE THIS PIECE OF JUNK WITH ME. WHAT IS THE DEALER WILLING TO DO?

I HAVE EXPERIENCED TRANSMISSION PROBLEMS WITH UNEVEN SHIFTING FROM THE BEGINNING OF OWNERSHIP OF THIS GRAND CARAVAN. THE ENGINE WOULD REV UP TO A HIGHER RPM THAN IT SHOULD HAVE BEFORE SHIFTING INTO HIGHER GEAR. INITIALLY WE WERE TOLD THAT THE CAR WOULD ADJUST TO THE DRIVER AND THUS ACCEPTED THE EXPLANATION. THERE HAVE BEEN AT LEAST TWO DIFFERENT RECENT OCCURRENCES, WHEN IN GEAR, THE CAR DID NOT ENGAGE AND SEEMED TO BE STUCK IN NEUTRAL. THE THIRD TIME, WHILE MOVING AND MAKING A LEFT-HAND TURN, THE CAR SLIPPED OUT OF GEAR AND INTO NEUTRAL, CAUSING A VERY DANGEROUS SITUATION AND PUT ME IN THE PATH OF INCOMING TRAFFIC. WHEN I TOOK IT IN FOR SERVICE, DIAGNOSTICS INDICATED A TRANSMISSION PROBLEM AND THUS NEEDED TO TAKE TRANSMISSION APART. UPON DISASSEMBLY, IT WAS DETERMINED THAT THE GEARS HAD BEEN GROUND OFF AND NOT REPAIRABLE AND I WAS TOLD THIS WAS NO FAULT OF ANYTHING I DID. THE REMEDY WAS A $3000 COST TO PUT IN A FACTORY-REBUILT TRANSMISSION. THIS COULD HAVE CAUSED A FATAL ACCIDENT EXCEPT THAT THE INCIDENT OCCURRED LATE AT NIGHT ON A MAJOR ROAD WHEN TRAFFIC WAS LOW. THIS FAILURE IS NOT UNIQUE TO THIS VEHICLE AS OTHER COMPLAINTS AGAINST IT HAVE BEEN REPORTED TO THE NHTSA. THIS GRAND CARAVAN TRANSMISSION DESIGN FLAW NEEDS TO BE ADDRESSED BY THE MANUFACTURER BEFORE FATALITIES OCCUR. THE CAR OWNERS LIVES SHOULD NOT BE PUT AT RISK, NOR SHOULD THEY HAVE TO SPEND THOUSANDS OF DOLLARS FIXING A PROBLEM WHICH IS CLEARLY A MANUFACTURER DESIGN FLAW.

ON 07/05/03, THE ENGINE STALLED WITHOUT WARNING WHEN DRIVING. MECHANIC DIAGNOSED PROBLEM AS BROKEN CAMSHAFT AND REPAIRED IT. ON 08/19/03, ENGINE STALLED AGAIN WHILE DRIVING. MECHANIC DIAGNOSED FAILURE DUE TO CAMSHAFT BROKEN AGAIN. THE CONSUMER BELIEVED A DEFECT EXISTED BEHIND THE ENGINE BLOCK WHICH CAUSED THE CAMSHAFT FAILURE.*AK *PH *JB