NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
23 reportsClear category filterMileage unknown · May 14, 2002
Service Brakes, HydraulicSteering
WHEN BRAKING IN A SUDDEN STOP IT CAUSES EXTENDED STOPPING DISTANCE. DEALER WAS NOTIFIED AND UNABLE TO LOCATE CAUSE, PRIOR TO THE SIDE CALIPER FAILURE AT 34743, THE VEHICLE WOULD NOT STOP, BUT WOULD GLIDE TO S STOP, STOPPING DISTANCE WAS EXTENDED, STEERING COLUMN IS LOOSE, A SPRING WAS CHANGED BUT THE COLUMN IS LLOSE AGAIN, T…
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WHEN BRAKING IN A SUDDEN STOP IT CAUSES EXTENDED STOPPING DISTANCE. DEALER WAS NOTIFIED AND UNABLE TO LOCATE CAUSE, PRIOR TO THE SIDE CALIPER FAILURE AT 34743, THE VEHICLE WOULD NOT STOP, BUT WOULD GLIDE TO S STOP, STOPPING DISTANCE WAS EXTENDED, STEERING COLUMN IS LOOSE, A SPRING WAS CHANGED BUT THE COLUMN IS LLOSE AGAIN, THE BRAKES OCCASIONALLY DEPRESS ON IT'S OWN, THE CONSUMER NOTICES THIS MORE WHEN THE VEHICLE IS IDLING A A LIGHT.*AK *MJ
NHTSA ODI #8009831
Mileage unknown · Aug 29, 2001
Electrical SystemSteeringVehicle Speed Control
AIR BAG LIGHT CAME ON WHILE DRIVING, AND HORN/ CRUISE CONTROL FAILED TO FUNCTION. DEALERSHIP HAS EXAMINED VEHICLE, AND DETERMINED THAT CLOCK SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
NHTSA ODI #895379
Mileage unknown · Aug 19, 2001
Electrical SystemEngine And Engine CoolingSteering
SERPENTINE BELT FAILED X3 OVER 3D INCL. ON HWY -> LOSS OF POWER. STEERING, ALTERNATOR AND OTHER FUNCTIONS. *AK
NHTSA ODI #750755
Mileage unknown · Apr 23, 2001
Steering
DURING RAIN, SNOW, OR ICY CONDITIONS, THE ACCESSORY BELT PULLY OR IDLER GETS WET AND THE BELT COMES OFF RESULTING IN LOSS OF POWER STEERING, POWER BRAKES, ALTERNATOR, ETC. THIS HAS HAPPENED ON 4 SEPARATE OCCASIONS, THE MOST RECENTLY 04/22/01 DURING A RAIN STORM IN CHICAGO. I BELIEVE THAT THERE IS A SHEILD OR SOMETHING MISSING …
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DURING RAIN, SNOW, OR ICY CONDITIONS, THE ACCESSORY BELT PULLY OR IDLER GETS WET AND THE BELT COMES OFF RESULTING IN LOSS OF POWER STEERING, POWER BRAKES, ALTERNATOR, ETC. THIS HAS HAPPENED ON 4 SEPARATE OCCASIONS, THE MOST RECENTLY 04/22/01 DURING A RAIN STORM IN CHICAGO. I BELIEVE THAT THERE IS A SHEILD OR SOMETHING MISSING TO PREVENT WATER, SNOW, AND/OR ICE FROM SPLASHING UP ONTO THE BELT PULLIES. *AK
NHTSA ODI #744425
Mileage unknown · Mar 26, 2001
Engine And Engine CoolingSteering
TENSIONER ON ENGINE HAD BROKEN TWICE. REPAIRED FIRST TIME UNDER WARRANTY. SECOND TIME NOT UNDER WARRANTY. HAD LOST POWER STEERING DUE TO TENSIONER BREAKING.*AK
NHTSA ODI #884216
Mileage unknown · Jan 17, 2001
Steering
POWER STEERING BELT COMES OFF WHEN DRIVING THROUGH SNOW GREATER THAN 6 INCHES IN DEPTH. CAUSED SUDDEN LOSS OF POWER STEERING AND LOSS OF VEHICLE CONTROL. TECHNICAL BULLETIN FROM REPAIR SHOP INDICATES THAT THE TENSIONER ARM ON THIS MODEL IS DEFECTIVE (INSUFFICIANT TENSION TO KEEP BELT ON), AND THAT IT NEEDS A SNOW SHIELD. SNOW UN…
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POWER STEERING BELT COMES OFF WHEN DRIVING THROUGH SNOW GREATER THAN 6 INCHES IN DEPTH. CAUSED SUDDEN LOSS OF POWER STEERING AND LOSS OF VEHICLE CONTROL. TECHNICAL BULLETIN FROM REPAIR SHOP INDICATES THAT THE TENSIONER ARM ON THIS MODEL IS DEFECTIVE (INSUFFICIANT TENSION TO KEEP BELT ON), AND THAT IT NEEDS A SNOW SHIELD. SNOW UNDER VEHICLE GETS PUSHED INTO BELT ASSEMBLY CAUSING BELT TO FALL OFF. TECHNICAL BULLETIN INDICATES THE CORRECTIVE PROCEDURE (STRONGER TENSIONING ARM AND SNOW SHIELD) WILL BE COVERED ONLY IF VEHICLE IS UNDER WARRANTY. FOR QUESTIONS, PLEASE USE E-MAIL ADDRESS. THE WORK PHONE LISTED WILL ONLY BE CURRENT UNTIL 01/24/00. NEW WORK PHONE IS UNDETERMINED AT THIS TIME. *AK
NHTSA ODI #739509
Mileage unknown · Aug 23, 2000
Steering
SERPINTINE BELT TENSIONER FAILS WHICH CAN CAUSE SERIOUS ACCIDENTS
NHTSA ODI #728812
Mileage unknown · Feb 8, 2000
Electrical SystemPower TrainSteering
TRANSMISSION WAS PUNCTURED FROM INSIDE AND LEAKS FLUID. YH
NHTSA ODI #550797
Mileage unknown · Oct 29, 1999
Steering
SERPENTINE BELT COMES OFF WHEN CONSUMER RIDES THROUGH PUDDLE CAUSING STEERING WHEEL TO LOCK UP AND RESULTING IN LOSS OF POWER STEERING.
NHTSA ODI #549543
Mileage unknown · Aug 10, 1999
Steering
TWO OF MY CO-WORKERS ALSO HAVE THE SAME TYPE OF VAN AND WE ALL HAD THE SAME PROBLEM WITH THE STEERING WHEEL HOSE. WAS THERE EVER A RECALL FOR THIS PART? IF NOT, WHY. ALSO MY BATTERY LASTED ONLY 1 YEAR AND 5 MONTHS. THIS IS A VERY SHORT TIME FOR A BATTERY TO LAST. THEY SHOULD INSTALL GOOD BATTERIES. IT'S REALLY DEVASTATING …
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TWO OF MY CO-WORKERS ALSO HAVE THE SAME TYPE OF VAN AND WE ALL HAD THE SAME PROBLEM WITH THE STEERING WHEEL HOSE. WAS THERE EVER A RECALL FOR THIS PART? IF NOT, WHY. ALSO MY BATTERY LASTED ONLY 1 YEAR AND 5 MONTHS. THIS IS A VERY SHORT TIME FOR A BATTERY TO LAST. THEY SHOULD INSTALL GOOD BATTERIES. IT'S REALLY DEVASTATING WHEN YOUR CAR DOES NOT WANT TO START.
NHTSA ODI #709817
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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