WE WERE DRIVING OUR CARAVAN AND HAD TO USE THE HORN. ONCE I PRESSED THE PAD FOR THE HORN, THE AIR BAG LIGHT CAME ON, THE HORN DID NOT BLOW AND THEN I DETERMINED THAT THE CRUISE CONTROL WAS NOT WORKING. BEFORE DOING ANY RESEARCH I HAD THE REPAIRS COMPLETED AT THE DEALER. IT WAS A DEFECTIVE CLOCK SPRING AND THE COST TO REPLACE IT …
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WE WERE DRIVING OUR CARAVAN AND HAD TO USE THE HORN. ONCE I PRESSED THE PAD FOR THE HORN, THE AIR BAG LIGHT CAME ON, THE HORN DID NOT BLOW AND THEN I DETERMINED THAT THE CRUISE CONTROL WAS NOT WORKING. BEFORE DOING ANY RESEARCH I HAD THE REPAIRS COMPLETED AT THE DEALER. IT WAS A DEFECTIVE CLOCK SPRING AND THE COST TO REPLACE IT CAME TO $269.01. I THEN CAME TO THIS SITE AND FOUND DOZENS OF OTHER COMPLAINTS EXACTLY LIKE MINE. I WOULD LIST EVERYONE I FOUND BUT I'M SURE YOU CAN LOOK THEM UP FASTER THAN I COULD TYPE THE ID NUMBERS. I ALSO FOUND A RECALL CAMPAIGN ID NUMBER 02V293000 ON YOUR SITE. I ASKED THE DEALER ABOUT THIS AND THEY CLAIM OUR CARAVAN IS NOT INCLUDED IN THAT RECALL. I FIND THIS HARD TO BELEAVE SINCE THEY ADMIT THEY ARE DEFECTIVE IN THE RECALL SO WHY ISN'T OURS COVERED UNDER IT?*AK
NHTSA ODI #10053154
88,000 miles · Dec 29, 2003
Air Bags
CLOCK SPRING FAILED. A RECALL WAS ISSUED; HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
NHTSA ODI #10052048
Mileage unknown · Nov 13, 2003
Air Bags
AIR BAG LIGHT CAME ON INTERMITTENTLY. NO HORN AND NO CRUISE CONTROL. TOOK VEHICLE TO DEALERSHIP, AND WAS TOLD THAT THE CLOCKSPRING MALFUNCTIONED. CLOCKSPRING ON SOME OF THE 1998 DODGE GRAND CARAVAN WAS ON RECALL BUT NOT ON HER'S. VEHICLE WAS MANUFACTURED ON MARCH 1998.
NHTSA ODI #10047953
Mileage unknown · Oct 1, 2003
Air Bags
RECALL 02V293000 CONCERNING AIR BAG CLOCK SPRING FAILURE. THE DEALER WAS NOT REQUIRED TO REPAIR VEHICLE WITH OVER 70,000 MILES.*AK. THE CONSUMER STATED IF IT WAS A SAFETY ISSUE AS DODGE HAD STATED THEN IT SHOULD NOT MATTER HOW MANY MILES A VEHICLE HAS. *JB
NHTSA ODI #10038214
Mileage unknown · Sep 25, 2003
Air Bags
AFTER STARTING THE VEHICLE, AN ODOR AND SMOKE CAME FROM THE PASSENGER SIDE AIRBAG. THE VEHICLE WAS SHUT OFF AND RESTARTED THEN THE AIR BAG LIGHT ILLUMINATED. PLEASE PROVIDE FURTHER DETAILS. *NLM
NHTSA ODI #10040678
93,000 miles · Aug 4, 2003
Air BagsElectrical SystemEquipment
CONSUMER STATES THAT AIR COMPRESSOR HAS COMPLETELY SHUT DOWN. CONSUMER ALSO, HORN IS NOT FUNCTIONING, AND THE WARNING LIGHT FOR AIR BAGS IS ON AT ALL TIMES.*AK
NHTSA ODI #10032019
52,000 miles · Jun 26, 2003
Air Bags
THE AIR BAG LIGHT ILLUMINATED, WHICH CAUSED THE HORN AND CRUISE CONTROL TO BE INOPERATIVE. THE DEALER STATED THE CLOCK SPRING FAILED. RELATED RECALL 02V293000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB *TS *JB
NHTSA ODI #10017901
Mileage unknown · Jun 13, 2003
Air Bags
THE WIRES TO THE HORN HAD BURNED.PROBLEM WAS NOT CAUSED BY THE RECALL 02V293000 FOR AIR BAG REPAIR OF THE CLOCK SPRING. HAD PART OF RECALL DONE ON AIR BAG. MECHANIC CHARGED CONSUMER TO HAVE DIAGNOSTIC DONE ON HORN. ESSINGTON FAMILY DODGE IN PHILA. PA (215 492 8600). REFERENCE NUMBER 11278103. *AK
NHTSA ODI #10024023
98,500 miles · Mar 30, 2003
Air Bags
MY AIRBAG DEPLOYED WHILE PULLING AWAY FROM MY CHILDREN'S SCHOOL WITHOUT ANY WARNING. THE AIRBAG LIGHT NEVER CAME ON AND I NEVER RECEIVED A RECALL LETTER. IT BUSTED UP MY STEERING WHEEL AND DASH BOARD. I LET MY INSURANCE CO. LOOK AT IT AND AN INVESTIGATOR FROM DAIMLER-CHRYSLER CAME OUT AND TOOK PICTURES OF IT. THERE WAS AND IS NO…
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MY AIRBAG DEPLOYED WHILE PULLING AWAY FROM MY CHILDREN'S SCHOOL WITHOUT ANY WARNING. THE AIRBAG LIGHT NEVER CAME ON AND I NEVER RECEIVED A RECALL LETTER. IT BUSTED UP MY STEERING WHEEL AND DASH BOARD. I LET MY INSURANCE CO. LOOK AT IT AND AN INVESTIGATOR FROM DAIMLER-CHRYSLER CAME OUT AND TOOK PICTURES OF IT. THERE WAS AND IS NO DAMAGE TO MY VEHICLE. I WAS TOLD THAT I WOULD RECEIVE COPIES OF EVERYTHING, BUT INSTEAD WAS SENT A LETTER FROM THE MANUFACTURER DENYING RESPONSIBILITY. THE LETTER STATED THAT MY AIRBAG LIGHT HAD BEEN ON FOR A LONG TIME. THIS IS NOT TRUE. I HAD JUST HAD MY VEHICLE STATE INSPECTED AND ALL OF THOSE THING ARE CHECKED. MY CAR PASSED INSPECTION. THE MANUFACTURER WON'T RETURN MY PHONE CALLS AND I HAVE NEVER SEEN ANY PROOF TO THEIR CLAIM. ALL THAT I WANT AND WANTED IS MY AIRBAG FIXED. I NEVER CLAIMED THAT I WAS HURT OR ANY OF MY FAMILY MEMBERS THAT WERE IN THE VAN AT THE TIME. PLEASE HELP. *NLM
NHTSA ODI #10013686
70,000 miles · Mar 27, 2003
Air BagsSeat BeltsCrashInjury
THE VEHICLES AIR BAG DID NOT DEPLOY NOR DID THE SEAT BELT RESTRAIN THE DRIVER WHEN THE VEHICLE WAS IMPACTED IN THE REAR. *NLM *NLM
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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