NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
104 reportsClear category filterMileage unknown · May 13, 2004
Air Bags
DEALERSHIP INDICATED THAT THE AIR BAG CLOCK SPRING RECALLED PART WAS ON A NATION WIDE BACK ORDER WHEN CONSUMER CALLED TO MAKE AN APPOINTMENT. CONSUMER INFORMED THE DEALERSHIP THAT AIR BAG LIGHT WAS ON. DEALERSHIP REPLIED THERE WAS NOTHING THEY COULD DO ABOUT THE PROBLEM. CONSUMER HAD VEHICLE INSPECTED BY A LOCAL MECHANIC …
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DEALERSHIP INDICATED THAT THE AIR BAG CLOCK SPRING RECALLED PART WAS ON A NATION WIDE BACK ORDER WHEN CONSUMER CALLED TO MAKE AN APPOINTMENT. CONSUMER INFORMED THE DEALERSHIP THAT AIR BAG LIGHT WAS ON. DEALERSHIP REPLIED THERE WAS NOTHING THEY COULD DO ABOUT THE PROBLEM. CONSUMER HAD VEHICLE INSPECTED BY A LOCAL MECHANIC BECAUSE A NOISE DEVELOPED IN THE STEERING COLUMN. MECHANIC DETERMINED THAT CLOCK SPRING WAS BAD, AND VEHICLE SHOULDN'T BE DRIVEN UNTIL CLOCK SPRING WAS REPLACED. MECHANIC CONTACTED A DEALERSHIP, WHO SENT HIM THE RECALLED PART. *AK
NHTSA ODI #10073581
64,000 miles · May 11, 2004
Air BagsEngine And Engine Cooling
WHILE DRIVING CRUISE CONTROL LIGHT BEGAN TO ILLUMINATE ALONG WITH THE AIR BAG LIGHT. CONSUMER TOOK VEHICLE TO THE DEALERSHIP, AND THEY INFORMED CONSUMER THAT CLOCK SPRING CRACKED. *AK THE TENSIONER SEIZED. *NM
NHTSA ODI #10061637
136,000 miles · May 10, 2004
Air Bags
RE: RECALL # 02V293000: I HAVE A 1989 DODGE GRAND CARAVAN. IT IS READILY EVIDENT TO ME THAT THE CLOCKSPRING ASSEMBLY HAS RECENTLY FAILED. AIR BAG LIGHT IS ON, HORN DOES NOT WORK, CRUISE CONTROL DOES NOT WORK. THE LOCAL DEALER INFORMED ME THAT MY VAN WAS NOT COVERED BY THE RECALL [XXX], WHICH IS PUZZLING. IF I AM IN A CRASH …
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RE: RECALL # 02V293000: I HAVE A 1989 DODGE GRAND CARAVAN. IT IS READILY EVIDENT TO ME THAT THE CLOCKSPRING ASSEMBLY HAS RECENTLY FAILED. AIR BAG LIGHT IS ON, HORN DOES NOT WORK, CRUISE CONTROL DOES NOT WORK. THE LOCAL DEALER INFORMED ME THAT MY VAN WAS NOT COVERED BY THE RECALL [XXX], WHICH IS PUZZLING. IF I AM IN A CRASH AND I OR MY FAMILY IS INJURED DUE TO SAFETY-RELATED FAILURES, I SUPPOSE DODGE COULD HAVE EASILY PREVENTED THE SAME AND DIMINISHED THEIR LIABILITY BY FIXING THIS PROBLEM UNDER THE RECALL. I DON'T BELIEVE THAT I SHOULD HAVE TO PAY MONEY OUT OF MY POCKET FOR SOMETHING THAT IS CLEARLY A MANUFACTURING PROBLEM. THE DEALER SAID HE WOULD FILE A COMPLAINT W/ DAIMLERCHRYSLER, BUT A RESPONSE COULD TAKE UP TO 2 WEEKS. WHAT IS MY FAMILY TO DO IF I AM IN A SAFETY-RELATED WRECK IN THE MEANTIME? *LA UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10072322
59,000 miles · Mar 3, 2004
Air Bags
WHILE DRIVING AT ANY SPEED THE AIR BAG LIGHT ILLUMINATED AND STAYED ON. WHEN THE AIR BAG LIGHT CAME ON THE HORN AND CRUISE CONTROL WOULD NOT WORK. AN ARTICLE APPEARED IN A CONSUMER MAGAZINE THAT DOCUMENTED A DEFECTIVE CLOCK SPRING. *AK *NM
NHTSA ODI #10057427
88,400 miles · Feb 27, 2004
Air BagsElectrical SystemVehicle Speed Control
AIRBAG LIGHT ILLUMINATED/CRUISE CONTROL WAS NOT WORKING, AND HORN WON'T BLOW.*AK
NHTSA ODI #10060947
52,402 miles · Feb 23, 2004
Air BagsElectrical SystemVehicle Speed Control
WHILE DRIVING THE CRUISE CONTROL WOULD NOT ENGAGE WHEN APPLIED. THE DRIVER PRESSED DOWN ON THE HORN AND THERE WAS NOT A SOUND. ALSO, AIR BAG LIGHT FLASHED ON THE DASHBOARD AND STAYED ON. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACE…
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WHILE DRIVING THE CRUISE CONTROL WOULD NOT ENGAGE WHEN APPLIED. THE DRIVER PRESSED DOWN ON THE HORN AND THERE WAS NOT A SOUND. ALSO, AIR BAG LIGHT FLASHED ON THE DASHBOARD AND STAYED ON. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK RECALL#1500521 *SC
NHTSA ODI #10059641
Mileage unknown · Feb 12, 2004
Air BagsElectrical System
WHILE DRIVING DRIVER PRESSED THE HORN AND THERE WAS NO SOUND COMING FROM THE HORN. CONSUMER NOTICED THAT HORN CAME ON AND OFF INTERMITTENTLY. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT AIR BAG MODULE NEEDED TO BE REPLACED. *AK
NHTSA ODI #10058059
Mileage unknown · Feb 6, 2004
Air BagsElectrical SystemVehicle Speed Control
AIRBAG LIGHT AND ABS LIGHTS REMAIN LIGHTED. CRUISE CONTROL AND HORN NON-FUNCTIONING. *AK
NHTSA ODI #10056675
69,357 miles · Feb 4, 2004
Air Bags
AIR BAG SENSOR LIGHT FLASHED INTERMITTENTLY. DEALER STATED THAT CLOCK SPRING FAILED, AND AIR BAGS WERE INOPERATIVE. A RECALL 02V293000 WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
NHTSA ODI #10057518
135,000 miles · Feb 3, 2004
Air BagsElectrical SystemVehicle Speed Control
AT ANY SPEED AIR BAG LIGHT COMES ON AND STAYS ON. WHEN THE AIR BAG LIGHT COMES ON HORN AND THE CRUISE CONTROL WILL NOT WORK. THERE IS AN ARTICLE IN A CONSUMER MAGAZINE THAT DOCUMENTS THE PROBLEMS THE CONSUMER IS HAVING. THE PROBLEM MENTIONED IS A DEFECTIVE CLOCK SPRING. *AK
NHTSA ODI #10057424
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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