Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 132 of 583 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 107 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
29 crash reports39 fire reports22 injury reports
What owners actually said
583 reports
Mileage unknown · Jul 9, 2001
Child Seat
WHEN USING THIS BOOSTER SEAT IN MY VAN, WHEN MY CHILD LEANS FORWARD, THE SEATBELT, WHEN PUT THROUGHT THE SEAT BELT GUIDES ON THE BOOSTER SEAT, BECOMES LOOSE AND SLACK. WHEN MY CHILD SITS BACK THE SEAT BELT GETS CAUGHT UP ON THE SEAT BELT GUIDE, AND THE SEAT BELT JUST HANGS LOOSE- THIS WOULD DEFINATELY BE A PROBLEM IN A CRASH. …
Read full complaint
WHEN USING THIS BOOSTER SEAT IN MY VAN, WHEN MY CHILD LEANS FORWARD, THE SEATBELT, WHEN PUT THROUGHT THE SEAT BELT GUIDES ON THE BOOSTER SEAT, BECOMES LOOSE AND SLACK. WHEN MY CHILD SITS BACK THE SEAT BELT GETS CAUGHT UP ON THE SEAT BELT GUIDE, AND THE SEAT BELT JUST HANGS LOOSE- THIS WOULD DEFINATELY BE A PROBLEM IN A CRASH. I'M SURE THE MANUFACTURER IS AWARE OF THIS BECAUSE CONSUMER REPORTS MAGAZINE JUST DID AN ARTICLE ABOUT CAR SEATS, AND THIS ISSUE WAS BROUGHT UP. I AM GOING TO BE CONTACTING THE MANUFACTURER MYSELF- BUT YOUR HELP WOULD BE APPRECIATED. THANK YOU.*AK
NHTSA ODI #748145
Mileage unknown · Jul 7, 2001
Service Brakes, Hydraulic
WHILE DRIVING THROUGH A CONSTRUCTION ZONE ON HOT DAY NOTICED BURNING RUBBER SMELL. STARTED DOWN A HILL AND NOTICED BRAKES DID NOT SEEM TO WORK. PEDAL WENT TO FLOOR. TRIED PARKING BRAKE. CAR WAS STEERED INTO ABANDON GAS STATION TO AVOID COLLISION. HAD TO PUT INTO PARK TO STOP VEHICLE. GOODYEAR EMPLOYEE TRIED BRAKES:WENT TO FLOOR…
Read full complaint
WHILE DRIVING THROUGH A CONSTRUCTION ZONE ON HOT DAY NOTICED BURNING RUBBER SMELL. STARTED DOWN A HILL AND NOTICED BRAKES DID NOT SEEM TO WORK. PEDAL WENT TO FLOOR. TRIED PARKING BRAKE. CAR WAS STEERED INTO ABANDON GAS STATION TO AVOID COLLISION. HAD TO PUT INTO PARK TO STOP VEHICLE. GOODYEAR EMPLOYEE TRIED BRAKES:WENT TO FLOOR. TECHNICIAN VIEWED (IN HOUR)HAD BRAKES:BLEED LINES. TOLD AIR IN LINES. SAME AS ODI-ID 887484.TOOK TO DEALER:COULD NOT EXPLAIN. REAR BRAKES THIN. MENTION OF POSSIBLE MASTER CYLINDER DEFECT.NHTSA TOLD ME OF 1996 RECALL. CALLED CHRYSLER-VIN NOT INVOLVED.VERY CONCERNED OVER FUTURE BRAKE PERFORMANCE.*AK
NHTSA ODI #748023
Mileage unknown · Jul 4, 2001
Visibility
ON NUMEROUS OCCASIONS SINCE WE'VE OWNED THIS VEHICLE THE FRONT WINDSHIELD WIPERS SPONTANEOUSLY ACTIVATE, MAKE TWO OR THREE PASSES ACROSS THE WINDSHIELD, THEN RETURN TO THE STOWED POSITION AND STOP. SOMETIMES THE ACTIVATION IS NOTED IN CONJUNCTION WITH STARTING THE VEHICLE, ACTIVATING THE TURN SIGNALS, OR DURING THE PROCESS OF ST…
Read full complaint
ON NUMEROUS OCCASIONS SINCE WE'VE OWNED THIS VEHICLE THE FRONT WINDSHIELD WIPERS SPONTANEOUSLY ACTIVATE, MAKE TWO OR THREE PASSES ACROSS THE WINDSHIELD, THEN RETURN TO THE STOWED POSITION AND STOP. SOMETIMES THE ACTIVATION IS NOTED IN CONJUNCTION WITH STARTING THE VEHICLE, ACTIVATING THE TURN SIGNALS, OR DURING THE PROCESS OF STEERING THE VEHICLE THROUGH A TURN. SOMETIMES IT OCCURS WHILE JUST DRIVING STRAIGHT DOWN THE ROAD...I SUPPOSE THIS QUIRK IS DUE TO RUBBING WIRING, ETC. IN THE STEERING COLUMN, AND MY WIFE AND I ARE ACCUSTOMED TO IT BY NOW. IT OCCURS TO ME THOUGH THAT THIS WIPER ACTIVATION COULD EASILY DISTRACT A DRIVER AT A CRITICAL MOMENT AND CONTRIBUTE TO A MISHAP. EMAIL IS THE BEST WAY TO CONTACT US OR TRY THE HOME PHONE NUMBER AFTER THAT...WE CHECK THE ANSWERING MACHINE FREQUENTLY. THANKS, CLAY RIALES. *AK
NHTSA ODI #747808
Mileage unknown · Jul 3, 2001
Tires
WE NOTICED SOME WOBBLE IN THE FRONT END WHILE DRIVING DURING THE WEEK, BUT ATTRIBUTED THAT TO A PREVIOUSLY REPLACED REAR BUMPER AND NEED FOR REALLIGNMENT DUE TO THAT ACCIDENT. WHEN WE STOPPED FOR GAS ON 6/30/01 WE NOTICED THAT THE PASSENGER FRONT TIRE WAS VERY LOW. WE FILLED IT WITH AIR AND DROVE LESS THAN A MILE. AT THAT POI…
Read full complaint
WE NOTICED SOME WOBBLE IN THE FRONT END WHILE DRIVING DURING THE WEEK, BUT ATTRIBUTED THAT TO A PREVIOUSLY REPLACED REAR BUMPER AND NEED FOR REALLIGNMENT DUE TO THAT ACCIDENT. WHEN WE STOPPED FOR GAS ON 6/30/01 WE NOTICED THAT THE PASSENGER FRONT TIRE WAS VERY LOW. WE FILLED IT WITH AIR AND DROVE LESS THAN A MILE. AT THAT POINT, THE TIRE WAS ALMOST COMPLETELY FLAT AND WE CALLED AAA FOR SERVICE. THE TOW TRUCK DRIVER REMOVED THE FRONT TIRE AND DISCOVERED ONE 6" TEAR AND ONE 2-3" TEAR . THE TEARS WERE DEEP ENOUGH TO REVEAL THE STEEL BELTS. HE SAID THAT THE TIRE APPEARED TO BE DEFFECTIVE, AND THAT THE DAMAGE WOULD NOT HAVE OCCURRED AS THE RESULT OF DRIVING OVER SOMETHING.*AK (TIRESIZE: P215/65R15)
NHTSA ODI #747718
Mileage unknown · Jul 2, 2001
Engine And Engine Cooling
BOLTS WHICH HOLD PULLEY TENSIONER HAVE BROKEN TWICE WITHIN TWO YEARS. FIRST BOLT WAS REPLACED BY AN INDEPENDENT REPAIR SHOP, AND THE SECOND BOLT WAS REPLACED BY A DEALER. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK
NHTSA ODI #891851
Mileage unknown · Jul 2, 2001
Power Train
THE AUTOMATIC TRANSMISSION SHIFTS ERRATICALLY/ LATE, TSB 21-07-98 WAS ISSUED BUT THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE MILEAGE WAS BEYOND WARRANTY, THE CONSUMER BELIEVES THAT SINCE THE SHIFTING PROBLEM OCCURED PRIOR TO WARRANTY EXPIRATION THAT REPAIRS SHOULD BE COVERED UNDER TSB. NLM
NHTSA ODI #561800
Mileage unknown · Jun 27, 2001
Air Bags
I RECEIVED THE FAILED CLOCKSPRING ASSEMBLY AND CAN PROVIDE IT TO NTSA. I UNDERSTAND THIS ITEM IS CURRENTLY UNDER INVESTIGATION, BUT WANTED TO FURTHER VALIDATE THIS PROBLEM WITH A COMPLAINT. *AK
NHTSA ODI #747472
Mileage unknown · Jun 26, 2001
Fuel System, GasolineStructure
WHILE PUMPING FUEL INTO VEHICLE SLIDING DOOR HAS CAME BACK AND BROKE FUEL COVER DOOR,KNOCKING HANDLE OUT OF TANK, AND OUT OF CONSUMER'S HAND. SOME OF THE FUEL SPILLED ONTO CONSUMER. DEALER WAS NOTIFIED, AND UNWILLING TO ASSIST. PROVIDE ANY FURTHER INFORMATION. *AK
NHTSA ODI #891199
Mileage unknown · Jun 21, 2001
Visibility
WINDSHIELD WIPERS COME ON INTERMITTENTLY WITHOUT PRIOR WARNING AND WITHOUT MANUALLY TURNING WINDSHIELD WIPERS ON. CONSUMER HAS YET TO CONTACT DEALER. *AK *SLC
NHTSA ODI #890883
Mileage unknown · Jun 21, 2001
Air BagsElectrical System
AIR BAG LIGHT ILLUMINATED ON DASHBOARD AND HORN IS INOPERABLE. CONSUMER HAS NOT TAKEN VEHICLE TO DEALER. *AK POSSIBLE CLOCKSPRING FAILURE. *SLC
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
1997 Dodge Grand Caravan Problems, Complaints & Recalls | Skip That Year