Was in a major car crash and air bags did not deploy
2021 Dodge Durango
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2021 Dodge Durango do not stand out strongly from the model-year median of 231.
About this comparison →How this year compares
Owner complaints by model year
Compare all Durango years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 29 of 199 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Exterior Lighting. Review the 90 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
199 reportsDriver side DRL (daytime running light) quit functioning. This a known issue with the LED lamps. The attached photos are: 1. Rockauto description 2. Email showing order # and total for both Headlamp assemblies. 3. The removed, old OEM Headlamp assemblies. 4. Rockauto shipping bill.
This specific year and all models in 2021 Durango’s including SRT, GT, GT Plus , TnG , vehicle has a known issue with the driver side DRL ( Daytime Running Lights) completely going out and not working very early into its life . I believe this is a safety issue that the manufacturer should fix themselves as it’s a defect wiring /…
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This specific year and all models in 2021 Durango’s including SRT, GT, GT Plus , TnG , vehicle has a known issue with the driver side DRL ( Daytime Running Lights) completely going out and not working very early into its life . I believe this is a safety issue that the manufacturer should fix themselves as it’s a defect wiring / headlight issue that is affecting thousands of customers. SECONDLY, this car comes with an issue in the taillight not being properly sealed and allowing water into the LEDS , burning them out and being needed replaced . Both of these issues comes from the manufacturer/ factory and are safety issues/risk known in thousands of Durangos which should definitely be recalled .
After complying with Recall 24V436000, the Navigation screen is stuck in Night Time Mode. This causes the streets to become very hard to see during the day. While entered routes are highlighted, cross streets are almost invisible. I have missed turns because of it. I believe this diverts the driver's attention away from look…
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After complying with Recall 24V436000, the Navigation screen is stuck in Night Time Mode. This causes the streets to become very hard to see during the day. While entered routes are highlighted, cross streets are almost invisible. I have missed turns because of it. I believe this diverts the driver's attention away from looking ahead to attempting to read the Nav Screen. FCA knows about this and has documented it on Star Online, Case Number 258A000012, indicating they are not going to fix it. I believe this is unsatisfactory and is leading to distracted driving. More importantly this is now being reported on various forums and people are indication they have decided not to comply with the recall. I don't believe this is in the NHTSA best interest.
My 2021 Dodge Durango drivers side daytime running light went out around 55,000 miles. I do have an extended warranty through the manufacturer, but was informed that this is not a covered part despite it being a known issue and a “max care warranty”. The reason being that it is considered a “bulb” however to replace it requires …
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My 2021 Dodge Durango drivers side daytime running light went out around 55,000 miles. I do have an extended warranty through the manufacturer, but was informed that this is not a covered part despite it being a known issue and a “max care warranty”. The reason being that it is considered a “bulb” however to replace it requires the entire new left headlamp assembly to be replaced, per the dealership. This is a high cost of around $1650. Regardless of the cost, This is a safety issue and a concern for myself as well as others on the road. I understand that this is a known and ongoing problem with the 2021 dodge durangos in particular the drivers side daytime running light which does not have a safe, cost effective fix. I ask for you to take a look at the many people who have been impacted and the safety concern associated with this.
My vehicle experienced failure of both the driver-side DRL (Daytime Running Light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed LED headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quote…
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My vehicle experienced failure of both the driver-side DRL (Daytime Running Light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed LED headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quoted at $800–$1,200 per side plus labor. This is a safety issue because front DRL and turn signal failure reduces vehicle visibility to oncoming traffic. Online reports show numerous other 2021–2023 Durango owners experiencing the same problem with the LED DRL/turn-signal assemblies, suggesting a pattern of premature failure. Stellantis has also faced known issues with sealed LED lighting on the Durango’s ‘racetrack’ taillight assemblies, indicating a broader LED reliability issue on these vehicles. I am requesting NHTSA review this as a potential safety-related defect, as owners are forced into high-cost headlight replacements due to non-serviceable LED modules failing early.
My vehicle experienced failure of both the driver-side DRL (Daytime Running Light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed LED headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quote…
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My vehicle experienced failure of both the driver-side DRL (Daytime Running Light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed LED headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quoted at $800–$1,200 per side plus labor. This is a safety issue because front DRL and turn signal failure reduces vehicle visibility to oncoming traffic. Online reports show numerous other 2021–2023 Durango owners experiencing the same problem with the LED DRL/turn-signal assemblies, suggesting a pattern of premature failure. Stellantis has also faced known issues with sealed LED lighting on the Durango’s ‘racetrack’ taillight assemblies, indicating a broader LED reliability issue on these vehicles. I am requesting NHTSA review this as a potential safety-related defect, as owners are forced into high-cost headlight replacements due to non-serviceable LED modules failing early.
Radio works for years it gets a update, it stops working, months of back and forth with software people say I’ll need to pay for a diagnostic to have them replace it, I paid got it on paper that a software update killed radio and software team told me to kick rocks. Pay out of pocket for an update I didn’t want killing my radio.…
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Radio works for years it gets a update, it stops working, months of back and forth with software people say I’ll need to pay for a diagnostic to have them replace it, I paid got it on paper that a software update killed radio and software team told me to kick rocks. Pay out of pocket for an update I didn’t want killing my radio. Feels beyond illegal and I see others on forms with same exact problem and situation
2021 Dodge Durango failing headlight assembly, specifically the driver side turn signal. Numerous Durango owners are experiencing the same issue with the Dodge Durango headlight malfunction, I've have more than one close accident incident due to the failed turn signal. It's like Dodge don't want to stand behind their product an…
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2021 Dodge Durango failing headlight assembly, specifically the driver side turn signal. Numerous Durango owners are experiencing the same issue with the Dodge Durango headlight malfunction, I've have more than one close accident incident due to the failed turn signal. It's like Dodge don't want to stand behind their product and address the concern of millions of Dodge Durango owners who are having these issues. Not even a simple acknowledgement of the issue and any potential effort to help fix the problems for the owners. I must say Dodge has lost a future buyer due to their lack of support on their own product.
My driver's side Daytime Running Light quit working a few weeks ago, however last week when I used remote start the DRL came on, but sadly it is out again. I have 80,000. miles on the vehicle. DRL's should last for life of car but blogs on the 21-24 models indicate many owners having the same issue with driver's side DRL's. I…
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My driver's side Daytime Running Light quit working a few weeks ago, however last week when I used remote start the DRL came on, but sadly it is out again. I have 80,000. miles on the vehicle. DRL's should last for life of car but blogs on the 21-24 models indicate many owners having the same issue with driver's side DRL's. I went to Dodge dealer and was quoted $1,953.00 to repair! Manufacturers should not be permitted to engineer this kind of equipment for a vehicle that makes repairs prohibitive economically. NO RECALL HAS BEEN ISSUED BUT SHOULD BE. BTW, the repair includes removing the front bumper with grille just to get to the headlight for repair.
Official recalls
826V528000 · Structure:body:hatchback/liftgate
Aug 13, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, possibly resulting in damage to the spoiler during liftgate use.
Consequence & remedy
Consequence: A damaged rear spoiler may detach and create a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace or repair the spoiler and align the liftgate as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 10, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 61D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on August 20, 2026. Vehicles in this recall were previously recalled under 21V842 or 23V115. Vehicles repaired under the prior recalls will need the new repair completed.
24V436000 · Back Over Prevention: Sensing System: Camera
Jun 13, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
23V115000 · Structure:body:hatchback/liftgate
Feb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
Consequence & remedy
Consequence: A damaged rear spoiler can detach and become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 20A. This recall is an expansion of recall number 21V-842.
22V284000 · Engine And Engine Cooling:exhaust System:emission Control:gas Recirculation Valve (egr Valve)
Apr 28, 2022
Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
Consequence & remedy
Consequence: An unexpected loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
22V154000 · Steering:rack And Pinion
Mar 14, 2022
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
Consequence & remedy
Consequence: Difficulty steering, or a loss of steering control, can increase the risk of a crash.
Remedy: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.
22V140000 · Electronic Stability Control (esc); Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Mar 10, 2022
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence & remedy
Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Additional source detail variants (2)
Electronic Stability Control (esc)
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
21V842000 · Structure:body
Oct 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
Consequence & remedy
Consequence: A damaged rear spoiler could detach and become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed December 21, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y73.
21V280000 · Air Bags:critical Fasteners; Air Bags:side/window:curtain
Apr 22, 2021
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Consequence & remedy
Consequence: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Remedy: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
Additional source detail variants (2)
Air Bags:critical Fasteners
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Consequence: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Remedy: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
Air Bags:side/window:curtain
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Consequence: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Remedy: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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