NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
66 reportsClear category filterMileage unknown · Mar 9, 2002
Engine And Engine Cooling
NOTE: TWO OIL CHANGES WITHIN 2,000 MILES OF BREAKDOWN (HAVE RECEIPTS). TRAVELING ON BUSY HIGHWAY WHEN OIL PRESSURE DROPPED TO 0 AND ENGINE IMMEDIATELY BEGAN TO MAKE LOUD TAPPING NOISE. OIL PAN WAS REMOVED AND "A LOT OF METAL SHAVINGS FROM THE ENGINE" HAD CLOGGED THE OIL SCREEN CAUSING THE OIL PUMP FAILURE. AS A RESULT OF THE …
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NOTE: TWO OIL CHANGES WITHIN 2,000 MILES OF BREAKDOWN (HAVE RECEIPTS). TRAVELING ON BUSY HIGHWAY WHEN OIL PRESSURE DROPPED TO 0 AND ENGINE IMMEDIATELY BEGAN TO MAKE LOUD TAPPING NOISE. OIL PAN WAS REMOVED AND "A LOT OF METAL SHAVINGS FROM THE ENGINE" HAD CLOGGED THE OIL SCREEN CAUSING THE OIL PUMP FAILURE. AS A RESULT OF THE OIL PUMP FAILURE, THE ENGINE WAS DAMAGED AND NEEDS REPLACEMENT. BASED ON NTSA DATABASE AND DISCUSSIONS WITH AREA EXPERTS, THIS OIL PUMP FAILURE/ENGINE DAMAGE DEFECT CONDITION FOR THE 1998 DURANGO (5.2L) IS COMMON, YET FREQUENTLY UNREPORTED. NO ASSISTANCE FROM MANUFACTURER. WARRANTS DETAILED AGENCY SCRUTINY AND PRODUCT RECALL DUE TO DEFECT CONDITION. WILL BE PURSUING LEGAL ACTION TO RECOVER COST OF OIL PUMP AND ENGINE REPLACEMENT.
NHTSA ODI #759138
Mileage unknown · Jan 31, 2002
Engine And Engine Cooling
WHILE DRIVING AT STATE SPEED LIMIT, ENGINE LIGHT ILLUMINATED, ENGINE STALLED DUE TO A CONSTANT OIL LEAK.*AK THE ENGINE WAS BLOWN. THE ENGINE ALWAYS BURNED OIL AND THE ENGINE LIGHT ALWAYS CAME ON. THE ENGINE WAS DEFECTIVE FROM DAY ONE. WHEN PREVIOUS PROBLEMS WITH THE ENGINE WOULD OCCUR THE DODGE MECHANICS ALWAYS INFORMED CONS…
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WHILE DRIVING AT STATE SPEED LIMIT, ENGINE LIGHT ILLUMINATED, ENGINE STALLED DUE TO A CONSTANT OIL LEAK.*AK THE ENGINE WAS BLOWN. THE ENGINE ALWAYS BURNED OIL AND THE ENGINE LIGHT ALWAYS CAME ON. THE ENGINE WAS DEFECTIVE FROM DAY ONE. WHEN PREVIOUS PROBLEMS WITH THE ENGINE WOULD OCCUR THE DODGE MECHANICS ALWAYS INFORMED CONSUMER THAT EVERYTHING WAS FINE. CONSUMER WOULD LIKE REIMBURSEMENT OF MONIES PAID. *JG
NHTSA ODI #8003314
Mileage unknown · Jan 4, 2002
Engine And Engine Cooling
MY HUSBAND AND I WERE DRIVING DOWN I-71 AND THE CHECK GUAGES LIGHT CAME ON AND THE OIL PRESSURE HAD DROPPED TO 0 CAUSING ENGINE FAILURE DUE TO A CLOGGED OIL PUMP INTAKE SCREEN. WAS TOLD THAT IT WAS DUE TO IMPROPER MAINTENANCE ALTHOUGH OIL WAS CHANGED IN A TIMELY MANNER. HAD THE VEHICLE TOWED TO A DEALERSHIP WHERE THE OIL PAN W…
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MY HUSBAND AND I WERE DRIVING DOWN I-71 AND THE CHECK GUAGES LIGHT CAME ON AND THE OIL PRESSURE HAD DROPPED TO 0 CAUSING ENGINE FAILURE DUE TO A CLOGGED OIL PUMP INTAKE SCREEN. WAS TOLD THAT IT WAS DUE TO IMPROPER MAINTENANCE ALTHOUGH OIL WAS CHANGED IN A TIMELY MANNER. HAD THE VEHICLE TOWED TO A DEALERSHIP WHERE THE OIL PAN WAS TAKEN OFF AND ENGINE COMPONENTS AND METAL SHAVINGS WERE FOUND. THE SERVICE ADVISOR HIMSELF TOLD US THAT HE COULD NOT SAY FOR SURE THAT THE PROBLEM WAS IMPROPER MAINTENANCE. HE ALSO MAINTAINED THAT IF WE HAD A CHRYSTLER INSPECTOR COME IN WE WOULD END UP PAYING FOR A NEW ENGINE. HERE WE ARE MAKING PAYMENTS ON A $30,000 THAT WE CANNOT DRIVE UNTIL WE COME UP WITH ALMOST $5000 TO REPLACE THE ENGINE.*AK
NHTSA ODI #756423
Mileage unknown · Nov 28, 2001
Engine And Engine Cooling
ENGINE FAILURE DUE TO OIL SLUDGE DEALER MAINTAINS IT IS DUE TO POOR MAINTENANCE WE MAINTAIN THAT THE VEHICLE WAS PROPERLY CARED FOR AND THAT WE ARE NOT THE ONLY ONES THAT THIS HAS HAPPENED TO. *AK
NHTSA ODI #755045
Mileage unknown · Oct 29, 2001
Engine And Engine Cooling
MAIN ENGINE BEARING FAILED. PREVIOUS OIL PUMP FAILURE AT 23000 MILES PINGING AT 15,000 MILES. *AK
NHTSA ODI #753850
Mileage unknown · Jul 25, 2001
Engine And Engine Cooling
I TOOK MY 1998 DODGE DURANGO INTO ALLEN MELLO DODGE 6/21/01 FOR A WHISTLING NOISE COMING FROM THE FRONT END. THEY DECIDED TO REPLACE THE SERP.ENTINEBELT. WHEN I PICKED UP THE CAR THE NOISE WAS LOUDER THAN WHEN I DROPPED IT OFF. THEY SUGGESTED THAT I BRING IT BACK 7/10/01 WHEN I HAD AN APPOINTED TO HAVE THE CAT. CONVERTER REPLACE…
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I TOOK MY 1998 DODGE DURANGO INTO ALLEN MELLO DODGE 6/21/01 FOR A WHISTLING NOISE COMING FROM THE FRONT END. THEY DECIDED TO REPLACE THE SERP.ENTINEBELT. WHEN I PICKED UP THE CAR THE NOISE WAS LOUDER THAN WHEN I DROPPED IT OFF. THEY SUGGESTED THAT I BRING IT BACK 7/10/01 WHEN I HAD AN APPOINTED TO HAVE THE CAT. CONVERTER REPLACED. JUNE 23, 2001 I TOOK A DAY TRIP AND ON THE WAY HOME THE CAR BROKE DOWN. I HAD TO HAVE THE CAR TOWED TO THE NEAREST DEALER WHERE THEY ADVISED ME THAT THE UNIVERSAL JOINT BROKE CAUSING THE DRIVE SHAFT, TRANSFER CASE, SHIFT ROD, ROD GEAR, PIVOT GEAR AND SOME OTHER PARTS TO BE DESTROYED. I ASKED THE MECHANIC IN TILTON NH IS THE UNIVERSAL JOINT MAKES A WHISTLING NOISE AND HE SAID THAT COULD HAVE BEEN A SIGN. I HAVE CALLED CHRYSLER AND ALLEN MELLO DODGE IN NASHUA NH AND THEY HAVE APOLOGIZED FOR THE PROBLEM, BUT HAVE BOTH SAID THERE WAS NOTHING THEY COULD DO. I FEEL THAT AFTER ONLY 53,000 MILES ON THE CAR THIS TYPE OF DAMAGE SHOULD NOT BE EXPERIENCED. IT IS MY UNDERSTANDING THAT THE UNIT WHERE THE UNIVERSAL JOINT IS, CANNOT BE GREASED BECAUSE IT IS A SEALED UNIT. I BELIEVE THIS IS A FLAW IN THE DESIGN OF THE VEHICLE. IF I COULD HAVE HAD THIS MAINTAINED THIS PROBLEM MAY NOT HAVE HAPPENED. I ASKED CHRYSLER WHAT COULD HAVE CAUSED THIS AND THEY SUGGESTED HARD DRIVING. MY WIFE IS THE PRIMARY DRIVER OF THIS VEHICLE AND WE HAVE TWO VERY SMALL CHILDERN, THE CAR DOES NOT HAVE A TOW PACKAGE, AND OTHER THAN THE WINTER, THE CAR HAS NOT BEEN IN FOUR WHEEL DRIVE. PLEASE REVIEW THIS PROBLEM AND PLEASE CONTACT ME IF YOU NEED ANY OTHER INFORMATION. I APPRECIATE YOUR TIME. *AK
NHTSA ODI #749185
Mileage unknown · Jul 19, 2001
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
INTAKE MANIFOLD RESEALED, INTAKE & PLENUM GASKET REPLACED, INTAKE & PAN & O-RING REPLACED, INTAKE RESEALED & PCV VALVE REPLACED, MANIFOLD & INTAKE REPLACED, ROD BEARINGS & VALVE GUIDE SEALS & #4 SPARK PLUG & INTAKE REPLACED. PURCHASED AS TRADE-IN AT FORD DEALER 21504 MILES. PROBLEMS BEGAN 2-3 WKS AFTER PURCHASE. PREVIOUS/ORIGINA…
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INTAKE MANIFOLD RESEALED, INTAKE & PLENUM GASKET REPLACED, INTAKE & PAN & O-RING REPLACED, INTAKE RESEALED & PCV VALVE REPLACED, MANIFOLD & INTAKE REPLACED, ROD BEARINGS & VALVE GUIDE SEALS & #4 SPARK PLUG & INTAKE REPLACED. PURCHASED AS TRADE-IN AT FORD DEALER 21504 MILES. PROBLEMS BEGAN 2-3 WKS AFTER PURCHASE. PREVIOUS/ORIGINAL OWNER HAD SIMILAR SERVICE PERFORMED (TSB PERFORMED 4/05/99). PROBLEM IS NOT RESOLVED. WARRANTY HAS EXPIRED. DEALERSHIP REFUSES TO REPAIR AS PRE-EXISTING PROBLEM UNDER WARRANTY OR AT THEIR COST. DEALERSHIP NEVER DETERMINED EXACT CAUSE OF PROBLEM.
NHTSA ODI #748781
Mileage unknown · Apr 25, 2001
Engine And Engine Cooling
SERVICE MANAGER LOOKED AT THE DIP STICK SMEARED HIS FINGER INSIDE AND SAID SLUDGE LACK OF MAINTENANCE. THE FACTORY REP CAME ON TUESDAY I WAITED FINALLY WENT TO WORK BUT THEY HAD THE HEAD GASKET LID OFF AND THE WHOLE THING WAS CRISPY SLUDGE AND BLACK. THE DEALER SAID IT WASN'T GOING TO BE COVERED UNDER WARRANTY. THE WINDOWS A…
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SERVICE MANAGER LOOKED AT THE DIP STICK SMEARED HIS FINGER INSIDE AND SAID SLUDGE LACK OF MAINTENANCE. THE FACTORY REP CAME ON TUESDAY I WAITED FINALLY WENT TO WORK BUT THEY HAD THE HEAD GASKET LID OFF AND THE WHOLE THING WAS CRISPY SLUDGE AND BLACK. THE DEALER SAID IT WASN'T GOING TO BE COVERED UNDER WARRANTY. THE WINDOWS ARE SUPPOSED TO BE FIXED UNDER THE WARRANTY BUT IF IT HAD HELD OFF A COULPE MORE MOUNTHS I WOULD BE PAYING FOR THAT!!! THIS IS A LEASED VEHICLE. MY WIFE PREGNAUNT WWEITH TWINS AND I AND ANOTHER COUPLE WERE ON OUR WAY ON A 45 MIN TRIP TO A COMEDY CLUB. ON I-75 THE CHECK GUAGES LIGHT CAME ON ALONG WITH THE DINGING BELL. I WAS IN THE PASSING LANE AND AFTER CHECKING THE GUAGES I FOUND THE OIL PRESSURE WAS AT 0. JUST A FEW MILES AHEAD WAS A REST AREA AND THATS WERE I WAS HEADED BECAUSE IT WAS COLD AND WINDY. I THOUGHT IT WAS JUST THE GUAGE BECAUSE EAIRLER AT THE GAS STATION I KNOW SHE WAS GOOD. DID THE OLD, FILL UP WASH AND WAX JOB! SHE WAS LOOKING GOOD! THE SUV BEGAN LOOSING POWER AS WE HIT THE ON OFF RAMP TO THE REST STOP SHE WAS A TICKIN I THREW IT IN N. AND COASTED DOWN TO A PARKING SPOT BY THEN IT WAS KNOCKING. TURNED IT OFF AND POPPED THE HOOD PULLED THE DIP STICK OUT IT WAS STEAMIN HOT AND BLACK! I GAVE COPYS OF THE FOUR OIL CHANGES THAT I COULD ROUND UP THE OTHER THREE WERE AT A PLACE THAT WENT OUT OF BUISNESS AND NO LONGER HAD RECORDS, SOMEBODY TOLD ME THEY HAD TO KEEP THEM FOR THREE YEARS WELL THEY DONT HAVE THEM. I TALKED TO ANOTHER MECHANIC AND HE SAID THAT MY WIFE DRIVING IN TOWN MAYBE 5MILES TO WORK COULD PRODUCE SLUDGE. THE PLACES I GET MY OIL CHANGED ARE PROBABLLY 15- TO 25 CITY BLOCKS. THE MECHANIC I TALKED TO ALSO SAID IF I GOT MY OIL CHANGED AT DIFFERENT PLACES SOMETHING ABOUT TO DIFFERENT TYPES OF OIL COULD ALSO SLUDGE UP. I THEN ASKED THE SERVICE MANAGER WHAT COULD MAKE AND ENGINE SLUDGE UP? HIS RESPONSE WAS " I BEEN DOING THIS FOR 25 YEARS ONLY THING IS LACK OF MAINTAINCE." SO THATS WHY I WRITING TO YOU.*AK
NHTSA ODI #744500
Mileage unknown · Apr 17, 2001
Engine And Engine CoolingUnknown Or Other
WHILE DRIVING AT ANY SPEED ENGINE CHECK LIGHT ILLUMINATED ON DASHBOARD AND VEHICLE CUT OFF WITHOUT PRIOR WARNING. CONSUMER HAS CONTACTED DEALER, DEALER STATED THAT NO ELECTRICAL COMPONENTS HAVE FAILED, CAUSING THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
NHTSA ODI #886077
Mileage unknown · Mar 20, 2001
Engine And Engine Cooling
A BROKEN CRANKSHAFT WHILE DRIVING AT 60 -65 MPH. DEALER / MANUFACTURER WERE NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS OUT OF ITS WARRANTY, AND NOTHING COULD BE DONE. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER . *AK
NHTSA ODI #883530
Official recalls
4May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE REAR BRAKE TUBE CAN CONTACT AN UNDERBODY CROSSMEMBER EVENTUALLY WEARING A HOLE IN THE TUBE.
Consequence & remedy
Consequence: IF THE TUBE WERE PERFORATED, THERE WOULD BE A REDUCTION IN BRAKING FROM THE REAR WHEELS, INCREASING STOPPING DISTANCES.
Remedy: DEALERS WILL INSTALL A RUBBER ISOLATOR ON ALL VEHICLES THAT DO NOT INDICATE TUBE CONTACT. VEHICLES THAT SHOW CONTACT AND HAVE LESS THAN 45,000 MILES AND NO SIGNS OF RED RUST WILL HAVE THE RUBBER ISOLATOR INSTALLED WITH SILICONE TO PROTECT THE TUBE WHERE THE COATING HAS WORN OFF. VEHICLES THAT EXHIBIT CONTACT, AND HAVE MORE THAN 45,000 MILES OR SHOW SIGNS OF RED RUST, WILL HAVE THE BRAKE TUBE REPLACED WITH THE PRODUCTION TUBE AND ISOLATOR.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Jan 30, 1998
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS. THE FASTENER WHICH SECURES THE GENERATOR CABLE TO THE POWER DISTRIBUTION CENTER (PDC) HAS AN INSUFFICIENT CLAMP LOAD, RESULTING IN A LOOSE CONNECTION AND ELECTRICAL ARCING AT THE CONNECTION.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE A FIRE IN THE ENGINE COMPARTMENT.
Remedy: DEALERS WILL RETIGHTEN THE GENERATOR CABLE AND BATTERY CABLE FASTENERS TO THE PROPER TORQUE SPECIFICATIONS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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