2020 Dodge Charger

The A/C evaporator core in my 2020 Dodge Charger Hellcat has failed twice within a short period of ownership. The first failure occurred at approximately 20K miles in 2022, when the air conditioning suddenly stopped blowing cold air. The dealership diagnosed a leaking evaporator core and replaced it under warranty. On [XXX] at approximately 50k, the exact same failure occurred again — loss of refrigerant and no cooling. The vehicle again required replacement of the evaporator core, a repair that involves removing the entire dashboard and is extremely labor-intensive and expensive. This appears to be a recurring defect rather than normal wear. I have learned that many other Dodge Charger and Challenger owners report identical evaporator failures, often multiple times, suggesting a possible design or manufacturing flaw with the HVAC evaporator used in these vehicles. Loss of A/C may seem like a comfort issue, but in extreme heat it can create a driver-safety risk due to overheating, window defogging problems, and driver fatigue. I live in Arizona where daytime temperatures regularly climb above 80 degrees, even in the winter. A major component like an evaporator should not repeatedly fail in a late-model vehicle. I am requesting that NHTSA investigate whether 2019–2022 Dodge Charger/Challenger vehicles are experiencing an abnormal rate of evaporator core failures that may warrant a recall, extended warranty, or technical service bulletin. Repairs Performed: • Evaporator core replaced in 2022 at Bill Luke Chrysler / Dodge in Phoenix, AZ • Evaporator core replaced again on February 4th, 2026 at AAA Auto Repair in Phoenix, AZ • Refrigerant leak confirmed both times • Dash removal required for repair Supporting Documents Available: Repair orders, dealership invoices, diagnostic reports INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This recall has been open for Almost 6 months. The 2020 Dodge charger SRT (specific trim) on NHTSA site shows zero open recalls. But then the vin shows 1 recall which has been open for 6months. I am told by the dealer the SRT trim for it does not have a recall as even NHTSA shows 2020 Dodge Charger SRT (0 recalls) . Please update this to reflect my vin with no open recalls as it is affecting my work and business with it being either reported incorrectly and not being resolved for almost 6 months now. Greatly appreciate your help.