NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
343 reports99,946 miles · May 30, 2020
Steering
VEHICLE WAS MAKING A GRUMBLING NOISE AT VERY LOW SPEED WHILE TURNING IN ANY DIRECTION, SUCH AS BACKING OUT OR A DRIVEWAY & TURNING WHEELS TO FACE THE PROPER DIRECTION TO EXIT. THIS LED ME TO TAKE THE CAR INTO A VEHICLE REPAIR SHOP WHERE CERTIFIED ASI MECHANICS COULD INSPECT & HOPEFULLY REPAIR. WHAT THEY DISCOVERED WAS THAT THE P…
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VEHICLE WAS MAKING A GRUMBLING NOISE AT VERY LOW SPEED WHILE TURNING IN ANY DIRECTION, SUCH AS BACKING OUT OR A DRIVEWAY & TURNING WHEELS TO FACE THE PROPER DIRECTION TO EXIT. THIS LED ME TO TAKE THE CAR INTO A VEHICLE REPAIR SHOP WHERE CERTIFIED ASI MECHANICS COULD INSPECT & HOPEFULLY REPAIR. WHAT THEY DISCOVERED WAS THAT THE POWER STEERING FLUID LEVEL WAS FAIRLY LOW. THEY SIMPLY ADDED THE PROPER & SPECIFIC FLUID TYPE THAT IS USED IN THAT PARTICULAR VEHICLE MADE BY THE CAR MANUFACTURER MOPAR. THIS SURPRISINGLY FIXED THE ISSUE TO WHAT I AM ASSUMING WILL BE A TEMPORARY RESOLUTION. BASED ON MY OWN EXTENSIVE RESEARCH & COMMON KNOWLEDGE, I HAVE DISCOVERED THIS IS A VERY COMMON ISSUE. SOMEHOW THE FLUID IS LEAKING, OR SEEPING OUT SOMEWHERE FROM THE ALLEGEDLY SEALED STEERING SYSTEM. WHAT I DISCOVERED BASED ON RESEARCH, IS THAT OBVIOUSLY A SEALED SYSTEM SHOULD NOT LEAK, OR SEEP, & WITH IT BEING SEALED IT CANNOT EVAPORATE. MOST ISSUES W/THE VEHICLE STEERING PUMP HAVE BEEN LEAKS FROM AROUND THE 2 SEALS OF THE RESERVOIR FLUID TANK. A REPLACEMENT TANK & SEALS CAN BE PURCHASED SEPARATELY RATHER THAN ENTIRE PUMP ASSEMBLY WHICH IS VERY EXPENSIVE. ANOTHER COMMON ISSUE IS THAT THE "RACK" OUTER SEAL LEAKS. UNFORTUNATELY THE ATF+4 STOCK FLUID IS AGGRESSIVE ON THESE SEALS & THEY CAN/WILL BECOME POROUS OVER TIME & LEAK. ADDITIONALLY, THE PUMP, IT'S HOSES, & THE SEALS ON THE ENDS OF THE RACK ARE NOW KNOWN AS LEAK POINTS. THE ENTIRE SYSTEM SHOULD BE RECALLED & REPLACED AFTER FIXING THESE ISSUES. IF THE FLUID BECOMES TOO LOW THE VEHICLE & ITS DRIVER/OCCUPANTS WILL EXPERIENCE A POWER STEERING FAILURE IN WHICH THE STEERING WILL SIMPLY SHUT DOWN & NOT PERFORM ITS FUNCTION - STEERING! I DON'T NEED TO COMMENT AS TO HOW EXTREMELY DANGEROUS THIS COULD BE; NOT JUST FOR OCCUPANTS IN THE SAID VEHICLE, BUT THE OCCUPANTS IN OTHER VEHICLES. MY YOUNG SON DRIVES THIS EXACT VEHICLE, & I AM DEEPLY CONCERNED. *TR
NHTSA ODI #11326643
172,000 miles · May 27, 2020
Engine And Engine CoolingUnknown Or Other
VEHICLE AIR COOLING SYSTEM FREQUENTLY SHORTS OUT, BLOWING HOT AIR INSTEAD, EVEN WHEN ON MAX COOL MODE. THIS HAPPENS WHILE DRIVING ON CITY STREETS OR WHILE STATIONARY; BUT DEPENDING ON OUTSIDE TEMPERATURE CAN ALSO HAPPEN ON HIGHWAY. IT SOUNDS AS IF THE COMPRESSOR SHUTS OFF. I HAVE ALREADY HAD THE SYSTEM RECHARGED THE LAST TWO SU…
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VEHICLE AIR COOLING SYSTEM FREQUENTLY SHORTS OUT, BLOWING HOT AIR INSTEAD, EVEN WHEN ON MAX COOL MODE. THIS HAPPENS WHILE DRIVING ON CITY STREETS OR WHILE STATIONARY; BUT DEPENDING ON OUTSIDE TEMPERATURE CAN ALSO HAPPEN ON HIGHWAY. IT SOUNDS AS IF THE COMPRESSOR SHUTS OFF. I HAVE ALREADY HAD THE SYSTEM RECHARGED THE LAST TWO SUMMERS AND HAVING THE SAME ISSUE NOW. NO FREON LEAKS WERE FOUND. *TR
NHTSA ODI #11326109
60,000 miles · May 20, 2020
Exterior Lighting
THE LED'S HAVE STARTED TO GO OUT (NOT ILLUMINATE) IN THE CENTER, DECK MOUNTED TAIL LIGHT ASSEMBLY. THIS IS A SAFETY ITEM AS IT PROVIDES REAR ILLUMINATION AT NIGHT. APPARENTLY, THIS IS AN EXTREMELY COMMON PROBLEM. *TR
NHTSA ODI #11325296
165,000 miles · May 19, 2020
Power TrainVehicle Speed ControlCrashInjury
DRIVING CAR DOWN HIGHWAY CAR AT APPROXIMATELY 55-60 ACCELERATES DOES A 180 AND CONTINUES DOWN THE HIGHWAY IN REVERSE AT 60-70 MILES PER HOUR FOR APPROXIMATELY 1/2 MILE BEFORE BEING STOPPED BY RUNNING IN TO DITCH. I HAS 2 HANDS ON THE WHEEL AT ALL TIMES THANK GOD NOTHING STOPPED THE CAR FROM GOING INTO REVERSE AND NOT SURE HOW T…
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DRIVING CAR DOWN HIGHWAY CAR AT APPROXIMATELY 55-60 ACCELERATES DOES A 180 AND CONTINUES DOWN THE HIGHWAY IN REVERSE AT 60-70 MILES PER HOUR FOR APPROXIMATELY 1/2 MILE BEFORE BEING STOPPED BY RUNNING IN TO DITCH. I HAS 2 HANDS ON THE WHEEL AT ALL TIMES THANK GOD NOTHING STOPPED THE CAR FROM GOING INTO REVERSE AND NOT SURE HOW TRANSMISSION WAS ABLE TO GO INTO REVERSE WITHOUT DEPRESSING BRAKE OR TOUCHING SHIFT LEVER. THERE WERE BARRIERS ON BOTH SIDES AND NO SHOULDER THE CAR DID THE 180 WITHOUT CRASHING INTO BARRIERS I WAS IN LEFT LANE GOING FORWARD AFTER 180 WAS IN LEFT LANE GOING IN REVERSE CAR WAS GOING PRETTY STRAIGHT IN REVERSE KNEW I HAD TO STOP CAR BUT NOT TOO FAST KNEW WAS GOING TO HIT SOMETHING BECAUSE ROAD DOES NOT HAVE MANY STRAIGHT POINT AS I SLOWED THE CAR THE BACK END SLID DOWN HILL OFF SIDE OF ROAD THE CAR DID NOT SLOW DOWN. *TR
NHTSA ODI #11325094
180,000 miles · May 18, 2020
Fuel/propulsion System
THE DODGE CHARGER HAS A CRITICAL DESIGN FLAW ON THE TOP OF THE FUEL PUMP LOCATED BELOW THE DRIVERS SIDE PASSENGER SEAT. THE FUEL PUMP HOUSING COVER IS PRONE TO CRACKING AND THUS RESULTS IN FUEL LEAKING OUTSIDE THE FUEL PUMP AND THE SURROUNDING AREAS. THE FUEL LEAKING WILL OCCUR REGARDLESS OF IF THE VEHICLE IS STATIONARY OR IN MO…
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THE DODGE CHARGER HAS A CRITICAL DESIGN FLAW ON THE TOP OF THE FUEL PUMP LOCATED BELOW THE DRIVERS SIDE PASSENGER SEAT. THE FUEL PUMP HOUSING COVER IS PRONE TO CRACKING AND THUS RESULTS IN FUEL LEAKING OUTSIDE THE FUEL PUMP AND THE SURROUNDING AREAS. THE FUEL LEAKING WILL OCCUR REGARDLESS OF IF THE VEHICLE IS STATIONARY OR IN MOTION. THE POORLY DESIGNED FUEL PUMP COVER DOES VERY LITTLE TO CONTAIN THE FUEL INSIDE THE FUEL PUMP AND CREATES A VERY DANGEROUS SITUATION WHERE PETROL IS BEING LEAKED INTO MANY DIFFERENT AREAS THAT CAN EASILY RESULT IN VEHICLE FIRES AND DEATH. MY DODGE CHARGER IS IN VERY GOOD CONDITION AND THIS FUEL LEAK HAD NOTHING TO DO WITH VEHICLE MAINTENANCE OR DRIVING HABITS. THE FUEL PUMP IS SIMPLY DESIGNED IN A RECKLESS MANNER WHICH HAS ALREADY RESULTED IN MULTIPLE VEHICLE FIRES AND DEATH IN DODGE CHARGERS AND DODGE CHALLENGERS. I URGE YOU TO PLEASE ACT SWIFTLY IN RECALLING AND RESOLVING THIS MATTER BEFORE MORE LIVES ARE LOST. *TR
NHTSA ODI #11325003
53,000 miles · May 10, 2020
Unknown Or Other
LAST YEAR I STARTED TO HEAR A BANGING SOUND FROM THE REAR OF THE CAR. BROUGHT IT TO A MECHANIC (CARMAX) AND WAS TOLD TO BRING IT TO THE DEALER BECAUSE THEY WERE UNSURE. SO I BROUGHT IT TO THE DEALER AND THEY SAID I HAD A NAIL IN MY TIRE SO I WENT AND GOT IT FIXED. THE SOUND STILL HAPPENING I WENT BACK, THIS TIME THEY RECOMMENDED…
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LAST YEAR I STARTED TO HEAR A BANGING SOUND FROM THE REAR OF THE CAR. BROUGHT IT TO A MECHANIC (CARMAX) AND WAS TOLD TO BRING IT TO THE DEALER BECAUSE THEY WERE UNSURE. SO I BROUGHT IT TO THE DEALER AND THEY SAID I HAD A NAIL IN MY TIRE SO I WENT AND GOT IT FIXED. THE SOUND STILL HAPPENING I WENT BACK, THIS TIME THEY RECOMMENDED CHANGING THE REINFORCEMENT TUNNEL. AFTER THAT THE SOUND WAS STILL THERE AND THEY RECOMMENDED CHANGING THE REAR SHOCKS, DID THAT AND SOUNDS STILL THERE. THEY TOLD ME THERE IS NOTHING VISIBLE THAT IS WRONG SO EVERYTHING IS FINE. IF EVERYTHING IS FINE WHY THE SOUND. IT HAS BEEN A YEAR AND IT IS JUST ANNOYING AND SCARY TO CONSTANTLY HEAR THAT BANGING NOISE. IT ONLY HAPPENS AT LOW SPEEDS AND IT HAPPENS WHILE DRIVING FORWARD AND IN REVERSE. *TR
NHTSA ODI #11324057
80,000 miles · May 3, 2020
Air BagsElectrical SystemEngine
THE REAR FUSE BOX BURNT OUT IN THE TRUNK OF THE CAR; ALMOST CAUSING A CAR FIRE AND THE FUSE BOX IS NONE OPERATIONAL BUT LOCATED NEXT TO THE TRANSMISSION, CONTROL PANEL,SEATS AND AIRBAGS FUSES AND MANY OTHER OPERATIONAL SAFETY FEATURES OF THE CAR. THE CAR HAS HAD ALL RECALLS, SERVICES, MAINTAINED METICULOUSLY WITH ONE OWNER NO A…
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THE REAR FUSE BOX BURNT OUT IN THE TRUNK OF THE CAR; ALMOST CAUSING A CAR FIRE AND THE FUSE BOX IS NONE OPERATIONAL BUT LOCATED NEXT TO THE TRANSMISSION, CONTROL PANEL,SEATS AND AIRBAGS FUSES AND MANY OTHER OPERATIONAL SAFETY FEATURES OF THE CAR. THE CAR HAS HAD ALL RECALLS, SERVICES, MAINTAINED METICULOUSLY WITH ONE OWNER NO ACCIDENTS.
NHTSA ODI #11323138
3,550 miles · Mar 12, 2020
Steering
AS I WAS MAKING A TURN (CAR WAS IN MOTION ON STREET), THE STEERING WHEEL STIFFENED UP, THE CAR BECAME EXTREMELY HARD TO CONTROL. AFTER COMPLETING THE TURN I PULLED INTO A EMPTY PARKING SPACE. I TURNED OFF THE AND THEN TURNED ON THE CAR. I THEN RECEIVED A MESSAGE FROM THE CAR SAYING "SERVICE POWER STEERING". I DECIDED TO DRIVE AR…
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AS I WAS MAKING A TURN (CAR WAS IN MOTION ON STREET), THE STEERING WHEEL STIFFENED UP, THE CAR BECAME EXTREMELY HARD TO CONTROL. AFTER COMPLETING THE TURN I PULLED INTO A EMPTY PARKING SPACE. I TURNED OFF THE AND THEN TURNED ON THE CAR. I THEN RECEIVED A MESSAGE FROM THE CAR SAYING "SERVICE POWER STEERING". I DECIDED TO DRIVE AROUND THE BLOCK TO SEE IF THERE WOULD BE ANY CHANGE IN HANDLING OF THE CAR. THERE WAS NONE, SO I PARKED THE CAR IN THE DRIVEWAY.
NHTSA ODI #11317672
80,000 miles · Mar 9, 2020
EngineSteeringVehicle Speed Control
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER. THE TECHNICIAN CLEARED SEVERAL DIAGNOSTIC TROUBLE CODES FROM THE VEHICLE. THE VE…
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TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER. THE TECHNICIAN CLEARED SEVERAL DIAGNOSTIC TROUBLE CODES FROM THE VEHICLE. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE FAILED TO EXCEED 40 MPH. THE VEHICLE WAS TAKEN TO DODGE COUNTRY LOCATED AT (1902 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541 (254) 200-3900) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #11317030
97,000 miles · Feb 24, 2020
Power TrainService Brakes
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL SOUND WAS HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (NORTHWEST CHRYSLER JEEP DODGE RAM 19616 NORTHWEST FWY, HOUSTON, TX 77065) WHERE THE VEHICLE WAS DIAG…
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TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL SOUND WAS HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (NORTHWEST CHRYSLER JEEP DODGE RAM 19616 NORTHWEST FWY, HOUSTON, TX 77065) WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE MOUNTS AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED HOWEVER, THE RESULT WAS INCONCLUSIVE. THE VEHICLE WAS THEN TAKEN TO RIVER OAKS CHRYSLER JEEP DODGE RAM (4807 KIRBY DR, HOUSTON, TX 77098) WHERE THE VEHICLE WAS DIAGNOSED WITH INTERNAL TRANSMISSION FAILURE. THE TRANSMISSION WAS REPAIRED ON 2/26/20 BUT IS MALFUNCTIONING AGAIN AS OF 06/13/20. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.*DT*JB
NHTSA ODI #11311191
Official recalls
9Jan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Consequence & remedy
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Jul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Consequence & remedy
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Feb 14, 2017
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Consequence & remedy
Consequence: A loss of motive power can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.
Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Consequence & remedy
Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Jan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
Consequence & remedy
Consequence: A car that falls unexpectedly increases the risk of injury.
Remedy: Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Jul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Consequence & remedy
Consequence: Air bags that unexpectedly deploy increase the risk of a crash or injury.
Remedy: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Additional source detail variants (2)
Seat Belts
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Consequence: Air bags that unexpectedly deploy increase the risk of a crash or injury.
Remedy: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Air Bags:side/window
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Consequence: Air bags that unexpectedly deploy increase the risk of a crash or injury.
Remedy: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Consequence & remedy
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA16002 · Vehicle Rollaway, Engine On
Opened Feb 3, 2016 · Closed Jun 24, 2016
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Additional source detail variants (2)
Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
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