NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
359 reportsClear category filter80,000 miles · Sep 4, 2014
Electrical SystemService BrakesSteering
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE STEERING WHEEL THEN BECAME DIFFICULT TO TURN AND THE BRAKES COULD NOT BE APPLIED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT …
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TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE STEERING WHEEL THEN BECAME DIFFICULT TO TURN AND THE BRAKES COULD NOT BE APPLIED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10630854
43,451 miles · Sep 4, 2014
Electrical SystemSteeringVehicle Speed Control
WHILE DRIVING MY ENTIRE INSTRUMENT PANEL STARTED SHORTING OUT. BEFORE I WAS ABLE TO STOP MY CAR IT COMPLETELY DIED LEAVIN ME WITHOUT STEERING CAPABILITY. I COULDN'T EVEN OPEN THE TRUNK WHERE THE ACTUAL BATTERY IS. THE BATTERY WAS COMPLETELY DEAD. THE PROBLEM TURNED OUT TO BE THE ALTERNATOR. I HAD TO REPAIR THE ALTERNATOR ROTOR A…
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WHILE DRIVING MY ENTIRE INSTRUMENT PANEL STARTED SHORTING OUT. BEFORE I WAS ABLE TO STOP MY CAR IT COMPLETELY DIED LEAVIN ME WITHOUT STEERING CAPABILITY. I COULDN'T EVEN OPEN THE TRUNK WHERE THE ACTUAL BATTERY IS. THE BATTERY WAS COMPLETELY DEAD. THE PROBLEM TURNED OUT TO BE THE ALTERNATOR. I HAD TO REPAIR THE ALTERNATOR ROTOR AND GET A NEW RECTIFIER AND BEARINGS. THE MANUFACTURER WOULD NOT COVER THIS UNDER WARRANTY. I BELIEVE THIS PART WAS FAULTY AND SHOULD BE RECALLED. APPARENTLY THE PREMATURE FAILURE OF THIS PART IT IS COMMONPLACE FOR THIS VEHICLE. I WASN'T GOING VERY FAST AND WAS ABLE TO BEGIN PULLING OVER AND SLOWING DOWN. AS IT WAS I DID NOT HAVE ENOUGH INERTIA AND WAS STILL PARTIALLY IN THE ROAD WAY. HAD I BEEN ON THE FREEWAY, THIS COULD HAVE BEEN DEADLY. I DID NOT EVEN RECEIVE A BATTERY LOW WARNING PREVIOUS TO THIS INCIDENT. *TR
NHTSA ODI #10630844
58,000 miles · Sep 3, 2014
Electrical SystemSteeringVehicle Speed Control
DRIVING ON A TURNPIKE WITH THE CRUISE SET AT 75MPH AND THE "BATTERY SAFE MODE" INDICATOR CAME ON. FROM THEN IN A MATTER OF SECONDS MY RADIO FIRST SHUT OFF, THEN MY FORWARD COLLISION SENSOR, THEN MY BLIND SPOT SENSOR. THEN IN THE NEXT FOLLOWING MINUTE OR SO, EVERY ELECTRONIC DEVICE SHUT OFF AND MY CAR WENT INTO "LIMP MODE". IT…
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DRIVING ON A TURNPIKE WITH THE CRUISE SET AT 75MPH AND THE "BATTERY SAFE MODE" INDICATOR CAME ON. FROM THEN IN A MATTER OF SECONDS MY RADIO FIRST SHUT OFF, THEN MY FORWARD COLLISION SENSOR, THEN MY BLIND SPOT SENSOR. THEN IN THE NEXT FOLLOWING MINUTE OR SO, EVERY ELECTRONIC DEVICE SHUT OFF AND MY CAR WENT INTO "LIMP MODE". IT WAS RAINING AND MY WINDSHIELD WIPERS STOPPED WORKING AND I HAD TO GET TO THE SIDE OF THE TURNPIKE FAST. WITH RUSH HOUR TRAFFIC ALL AROUND ME AND ME HAVING TO FIND MY WAY THROUGH THE TRAFFIC TO THE SHOULDER SAFELY WITH NO BLINKERS, POWER STEERING, WINDSHIELD WIPERS, AND MY CAR WOULD NOT RUN OVER 1200 OR SO RPM'S. MY CAR WAS SLOWING FAST. BY THE TIME I GOT TO THE SHOULDER MY CAR HAD DIED. I HAD IT TOWED TO MY HOUSE. TRIED TO JUMP IT WITH NO SUCCESS. I TOOK THE BATTERY TO GET IT CHECKED NOT THINKING ABOUT HOW I WOULD GET BACK INTO THE TRUNK. I HAD TO CRAWL THROUGH THE BACK SEAT ACCESS TO THE TRUNK AND PULL THE EMERGENCY TRUNK CABLE. BATTERY WAS FINE AFTER ALL, AND TURNS OUT IT WAS THE ALTERNATOR, WHICH I FIGURED FROM THE START, I WAS JUST COVERING MY BASES. NEXT LOOKING FOR A NEW ALTERNATOR OR TO GET IT REPAIRED, I COULD NOT DO EITHER. ALL PLACES, PEP BOYS, O'REILY'S, AUTO ZONE, AND NAPA DID NOT HAVE THIS ALTERNATOR AVAILABLE. I WENT TO GET IT REPAIRED AND THEY SAID THE PART I NEEDED WAS ON NATIONAL BACKORDER. MY ONLY WAY WAS TO GO TO A DEALERSHIP TO BUY A NEW ONE. LUCKILY NO ACCIDENT HAPPENED ON THE TURNPIKE, BUT IT WAS A DANGEROUS SITUATION AND COULD HAVE TURNED OUT VERY BAD FOR ME AND MY 2 YEAR OLD SON IN THE BACKSEAT. THIS IS A PROBLEM DODGE NEEDS TO RECALL OR COVER THE COST FOR IT BEFORE SOMEONE IS KILLED. THE MAJOR SAFETY CONCERN IS HOW THE CAR DEALS WITH THIS FAILURE AND MAKES IT COMPLETELY UNSAFE TO DRIVE WITHIN A MATTER OF MINUTES FROM THE FIRST INDICATION OF A PROBLEM. *TR
NHTSA ODI #10630458
62,000 miles · Aug 25, 2014
Electrical SystemElectronic Stability Control (esc)
I WAS DRIVING HOME ON A FRIDAY NIGHT AROUND 10 P.M. ON THE HIGHWAY 101 GOING SOUTH. ALL OF A SUDDEN MY CAR ( DODGE CHARGER) STARTS MAKING A PECULIAR NOISE, SHORTLY MY CAR GAVE ME A MESSAGE SAYING " BATTERY SAVE MODE" MY CAR WAS BECOMING VERY DIFFICULT TO DRIVE AND VERY HARD TO WORK THE STEERING WHEEL, LUCKILY I WAS ABLE TO EXIT…
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I WAS DRIVING HOME ON A FRIDAY NIGHT AROUND 10 P.M. ON THE HIGHWAY 101 GOING SOUTH. ALL OF A SUDDEN MY CAR ( DODGE CHARGER) STARTS MAKING A PECULIAR NOISE, SHORTLY MY CAR GAVE ME A MESSAGE SAYING " BATTERY SAVE MODE" MY CAR WAS BECOMING VERY DIFFICULT TO DRIVE AND VERY HARD TO WORK THE STEERING WHEEL, LUCKILY I WAS ABLE TO EXIT ON THE NEAREST EXIT. MY I WAS DRIVING 35MPH ON THE ROAD SUDDENLY IT WENT FROM 30, 20, 10 MPH AND THAN STOPPED, MY CAR COMPLETELY SHUT DOWN I WAS NOT ABLE TO TURN IT BACK ON. I WAS VERY SCARED JUST THINKING WHAT WOULD HAVE HAPPEN IT MY CAR WOULD OF SHUT DOWN ON THE FREEWAY. I'VE BEEN READING ALLOT OF COMPLAINS ONLINE AND THIS IS NOT A RARE CASE. A LOT OF DODGE CUSTOMERS ARE COMPLAINING OF BAD ALTERNATORS COMING FROM DODGE, CHRYSLER, AND JEEP. I HOPE THIS GETS INVESTIGATED AND RECALL THIS CAR IT IS VERY UNSAFE! *TR
NHTSA ODI #10628228
54,139 miles · Aug 25, 2014
Electrical System
ON JULY 21, 2014 WHILE DRIVING ON A TWO- WAY STREET, SEVERAL OF MY DASHBOARD LIGHTS FLICKERED AND WIPERS CAME ON AND OFF WHILE DRIVING APPROXIMATELY 50MPH. I KEPT DRIVING WHEN GRADUALLY MY CAR BEGAN TO LOSE POWER, THE DASH BOARD NOTIFIED ME THAT IT WAS GOING INTO POWER SAVER MODE. LESS THAN A MINUTE OR TWO LATER, MY POWER STEERI…
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ON JULY 21, 2014 WHILE DRIVING ON A TWO- WAY STREET, SEVERAL OF MY DASHBOARD LIGHTS FLICKERED AND WIPERS CAME ON AND OFF WHILE DRIVING APPROXIMATELY 50MPH. I KEPT DRIVING WHEN GRADUALLY MY CAR BEGAN TO LOSE POWER, THE DASH BOARD NOTIFIED ME THAT IT WAS GOING INTO POWER SAVER MODE. LESS THAN A MINUTE OR TWO LATER, MY POWER STEERING WAS GONE. THE CAR STALLED IN THE MIDDLE OF TRAFFIC AS I WAS MAKING A TURN HOPING TO AVOID AN ACCIDENT. THE VEHICLE WOULDN'??T START AFTER MULTIPLE ATTEMPTS TO JUMP IT. I CALLED THE DEALERSHIP AND THEY GAVE ME THE NUMBER TO A TOW TRUCK COMPANY. ON JULY 22, A SERVICE ADVISOR CALLED TO INFORM ME THAT THE ALTERNATOR WAS BAD AND I ALSO NEEDED A NEW BATTERY DUE TO THE BAD ALTERNATOR. I TOLD HIM I HAD WARRANTY ON THE VEHICLE. HE TOLD ME I HAD 5 YEAR POWERTRAIN WARRANTY FOR 5YRS/100,000MILES AND ELECTRICAL IS 3YRS/36,000MILES. AT THIS TIME I HAD 54,139MILES. IT COST ME $1,056.15 TO HAVE THE DEALER INSTALL A NEW ALTERNATOR, BATTERY, AND TOWING FEES. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED VIA RECALL. THE VEHICLE ISN'T OLD ENOUGH TO HAVE ALTERNATOR ISSUES. ONLY 2 YEARS THIS DEFINITELY REQUIRES A RECALL. *TR
NHTSA ODI #10627941
61,248 miles · Aug 19, 2014
Electrical System
SUNDAY I WAS RIDING HOME FROM GETTING SOMETHING TO EAT I WAS GOING ABOUT 47 MPH WHENMY BATTERY POWER SAVER INDICATOR LIT UP. SO I WAS A LITTLE CONFUSED OF WHAT WAS GOING ON. THEN ALL OF A SUDDEN MY SPEEDOMETER AND EVERYTHING ON MY DASHBOARD STARTED GOING CRAZY, AND THEN IT WENT OUT. SO I THOUGHT IT BEST FOR ME TO PULL OVER INT…
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SUNDAY I WAS RIDING HOME FROM GETTING SOMETHING TO EAT I WAS GOING ABOUT 47 MPH WHENMY BATTERY POWER SAVER INDICATOR LIT UP. SO I WAS A LITTLE CONFUSED OF WHAT WAS GOING ON. THEN ALL OF A SUDDEN MY SPEEDOMETER AND EVERYTHING ON MY DASHBOARD STARTED GOING CRAZY, AND THEN IT WENT OUT. SO I THOUGHT IT BEST FOR ME TO PULL OVER INTO A GAS STATION, BUT WHEN I TRIED TO PULL OVER IT WAS HARD FOR ME TO TURN THE STEERING WHEEL AND WHEN I PRESS THE GAS THE CAR WASN'T MOVING IT WAS JUST MOVING WITH THE SPEED IT WAS ALREADY GOING. THANKFULLY I WAS BY HEEL AND I RODE DOWN INTO THE GAS STATION. I TRIED TO TURN THE CAR OFF BUT I COULDN'T BECAUSE ALL THE POWER IN THE DASHBOARD HAD GOING OUT ALL THE POWER WAS GONE. SO THE CAR LITERALLY DRAINED ITSELF OF POWER FOR THE NEXT TWO MINUTES AND THEN IT DRAINED OUT COMPLETELY OF POWER. SO I SET A FEW MINUTES AND THE BATTERY DID RECHARGE ENOUGH FOR ME TO MAKE IT HOME. THE NEXT DAY I WENT TO ADVANCED AUTO MAYBE A QUARTER-MILE FROM MY HOUSE AND I HAD THEM DO A BATTERY AND ALTERNATOR CHECK. WHAT CAME UP WAS THE ALTERNATOR WAS BAD IT WAS NOT SENDING ENOUGH CURRENT TO THE BATTERY AND THAT THE BATTERY WAS BEING DRAINED. THIS IS A 2012 CAR WITH 61,000 MILES ON IT. I HAVE NOT DONE ANY ALTERATIONS ON THIS CAR EVERYTHING IS FACTORY, AND I'VE GOT IT MAINTENANCE WHEN IT NEEDED MAINTENANCE LIKE MY OIL CHANGE AND CHANGING THE DIFFERENTIAL FLUIDS NOTHING MAJOR THOUGH. I HAVE ALSO TAKEN IT BACK FOR ALL THE RECALLS AS WELL. THIS CARS ALTERNATOR SHOULD NOT GO OUT THIS EARLY IN THE CARS LIFE USE THEIR IS SOMETHING WRONG.THIS IS A VERY BIG SAFETY ISSUE BECAUSE A CAR WAS COMING AS I WAS TRYING TO PULL IN THE GAS STATION AND I WAS HITTING THE GAS PEDAL AND IT WOULD NOT GO THANKFULLY THE CALL SLOWED DOWN ENOUGH FOR ME TO MAKE IT IN. PLEASE CHECK I SEE OTHER PEOPLE ARE HAVING PROBLEMS WITH THIS ALTERNATOR ISSUE EARLY IN THERE CARS LIFE THIS SHOULD NOT BE HAPPENING. *TR
NHTSA ODI #10626452
81,000 miles · Aug 19, 2014
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 45 MPH, THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. WHILE IN REVERSE, THE VEHICLE JERKED AND BECAME DIFFICULT TO OPERATE. THE DEALER STATED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 81,000.
NHTSA ODI #10626364
36,390 miles · Aug 15, 2014
Electrical System
I HAVE A 2012 DODGE CHARGER SXT 3.6 LITRE, ON THE 13 OF AUG 2014 I WAS DRIVING AT APPROXIMATELY 50 MILES PER HOUR WHEN MY BATTERY LIGHT CAME ON I WAS ONLY 5 MILES FROM MY HOUSE RIGHT AFTER LIGHT CAME ON CAR SAID IT WENT INTO BATTERY SAVER MODE RADIO SHUT OFF I THOUGHT IT WOULD BE OK TO DRIVE IT HOME SINCE I WAS CLOSE TO MY HOUSE…
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I HAVE A 2012 DODGE CHARGER SXT 3.6 LITRE, ON THE 13 OF AUG 2014 I WAS DRIVING AT APPROXIMATELY 50 MILES PER HOUR WHEN MY BATTERY LIGHT CAME ON I WAS ONLY 5 MILES FROM MY HOUSE RIGHT AFTER LIGHT CAME ON CAR SAID IT WENT INTO BATTERY SAVER MODE RADIO SHUT OFF I THOUGHT IT WOULD BE OK TO DRIVE IT HOME SINCE I WAS CLOSE TO MY HOUSE AND IT WAS IN BATTERY SAVER MODE THEN ALL OF A SUDDEN ALL WARNING LIGHTS IN VEHICLE WENT OFF TRIP INFO SCREEN WENT BLANK AND WIPERS CAME ON AND MY POWER STEERING SHUT OFF THEN CAME BACK ON THEN OFF AGAIN I ALMOST CRASHED I WAS GOING AROUND A CORNER AT THE TIME NOW MIND YOU I WAS ON A ROAD WHERE THERE WAS NO SHOULDER TO PULL ONTO CAR WAS STILL RUNNING BUT IF YOU TRIED TO ACCELERATE IT WOULDN'T GO, I ALSO TRIED TO SHUT CAR OFF AT ONE POINT AND IT WOULD NOT EVEN SHUT OFF I KEPT HITTING OFF BUTTON AT THIS POINT SMOKE COMING FROM UNDER HOOD AND I SMELLED SOMETHING BURNING I WAS FREAKING OUT BECAUSE CAR WOULDN'T SHUT OFF SMOKE COMING OUT AND I COULDN'T EVEN UNROLL WINDOW OR OPEN DOOR WHILE IT WAS RUNNING BECAUSE DOOR LOCK ENGAGED CAR WAS MAKING SOME WEIRD NOISES FINALLY SHUT OFF GOT OUT OF CAR OPENED HOOD ALTERNATOR WAS SMOKING HOT. CURRENTLY HAD CAR TOWED TO LOCAL DODGE DEALERSHIP TWO DAYS LATER I'M STILL WAITING TO SEE IF THIS WILL BE COVERED UNDER WARRANTY. I WILL TELL YOU THIS THE SERVICE MANAGER AT DEALERSHIP TOLD ME THIS A HUGE ISSUE WITH CHRYSLER 300'S DODGE CHARGERS AND JEEP CHEROKEE'S AND NORMALLY IT'S NOT COVERED RIGHT NOW AT MY DEALERSHIP THEY HAVE 2 CHRYSLER 300 1 CHARGER AND 1 JEEP CHEROKEE PLUS MY CHARGER MAKES 5 CARS IN THERE DEALERSHIP WITH SAME ISSUE. I SMELL LAWSUIT. *TR
NHTSA ODI #10622495
55,000 miles · Aug 12, 2014
Air BagsElectrical SystemEngine
FIRST OF ALL THE CUSTOMER SERVICE AT THE LOCAL DEALERSHIP! SUCKS! WHEN YOU CALLED THEY (IT'S A CALL CENTER), AND THEY TRANSFER WHERE NO ONE EVER PICKS UP. MY PROBLEM OCCURED ON 8/6/2014. MY CAR WAS DRIVING IN BATTERY MODE (WHICH IS NOT LISTED IN THE MANUAL BY THE WAY). SO, I CALLED THE DODGE CHYRSLER CUSTOMER SERVICE TO FIND OUT…
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FIRST OF ALL THE CUSTOMER SERVICE AT THE LOCAL DEALERSHIP! SUCKS! WHEN YOU CALLED THEY (IT'S A CALL CENTER), AND THEY TRANSFER WHERE NO ONE EVER PICKS UP. MY PROBLEM OCCURED ON 8/6/2014. MY CAR WAS DRIVING IN BATTERY MODE (WHICH IS NOT LISTED IN THE MANUAL BY THE WAY). SO, I CALLED THE DODGE CHYRSLER CUSTOMER SERVICE TO FIND OUT WHAT WAS GOING ON 1-800-423-6343. ONLY THING THEY ADVISE WAS TAKE TO THE DEALER FOR DIAGNOSTIC TESTING (WHICH YOU THE CONSUMER HAVE TO PAY FOR). NOW REMIND YOU I HAVE ONLY HAD THIS CAR FOR ONE YEAR AND I AM THE SECOND OWNER. I HAVE KEPT UP ALL MY OIL CHANGES AND REGUALR MAINTENANCE REQUIRED FOR MILEAGE, BUT ALL ALL OF SUDDEN THE FREAKING ALTERNATOR GOES OUT ON A 2012 DODGE CHARGER. OF COURSE THIS DOES NOT SOUND RIGHT. SO, I GET A CALL BACK FROM THE LOCAL DEALERSHIP AND THEY ADVISE ME THAT IT WILL BE $655 PLUS DIAGNOSTIC. I HAVE BEED ADVISED BY THE DEALERSHIP AS WELL AS THE CHYSLER GROUP LLC CUSTOMER CENTER THEY CAN NOT ASSIST WITH COST DUE TO DECLINE MATRIX AND THE HISTORY OF THE VEHICLE. I HAVE GOTTEN NOTHING BUT BS FROM EVERYONE IN REGARDS TO THE SO CALLED CASE NO. THEY GAVE ME. THE CUTOMER SERVICE REPRESENTATIVE HAVE BEEN EXTREMELY RUDE. I ASK FOR A MANAGER WHICH THEY ADVISED ME THEY COULD NOT GIVE ME. (REMIND YOU AGAIN I USE TO WORK FOR A CALL CENTER) I HAVE NOT NEVER HEARD A REP TELLING A CUSTOMER YOU CAN NOT SPEAK TO A MANAGER. BULL CRAP! ALSO, I WAS TOLD THEY ARE NOT ALLOWED TO GIVE OUT HEADQUARTERS NUMBERS OR INFORMATION OF ADDRESS (WHICH I ENDED UP GOOGLE THE INFORMATION). I PLANNED ON TAKING THIS MATTER UP. I HAVE ELECTRIC ISSUES, AIRBAG ISSUES, AND MORE SINCE I GOT THIS VEHICLE. EVERYONE TRIED TO WARN ME ABOUT BUYING A DODGE, BUT I GUESS THEY WERE RIGHT ANG I WAS WRONG. THANKS, A CONCERN OWNER OF A DODGE CHARGER. *TR
NHTSA ODI #10621808
101,000 miles · Aug 12, 2014
Electrical SystemSteeringVehicle Speed Control
WHILE DRIVING MY SEVERAL OF MY DASHBOARD LIGHTS FLICKERED WHILE DRIVING OVER 50 MILES AN HOUR (NOTE: ALTHOUGH I SELECTED 50 MPH, I DROVE AT VARYING SPEEDS DUE TO START/STOP TRAFFIC - THE INITIAL ISSUES HAPPENED AT ABOVE 50 MPH), I STARTED SMELLING BURNING SMELL - LIKELY WIRES AND BECAME CONCERNED, I ALSO HEARD A STRANGE WHIZZING…
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WHILE DRIVING MY SEVERAL OF MY DASHBOARD LIGHTS FLICKERED WHILE DRIVING OVER 50 MILES AN HOUR (NOTE: ALTHOUGH I SELECTED 50 MPH, I DROVE AT VARYING SPEEDS DUE TO START/STOP TRAFFIC - THE INITIAL ISSUES HAPPENED AT ABOVE 50 MPH), I STARTED SMELLING BURNING SMELL - LIKELY WIRES AND BECAME CONCERNED, I ALSO HEARD A STRANGE WHIZZING SOUND. I KEPT DRIVING WHEN GRADUALLY MY CAR BEGAN TO LOSE POWER, THE DASHBOARD NOTIFIED ME THAT IT WAS GOING INTO BATTERY SAVING MODE AND THEN LESS THAN A MINUTE OR TWO LATER, MY POWER STEERING WAS GONE INSTANTLY, THE CAR STALLED IN THE MIDDLE OF TRAFFIC AS I WAS COMING AROUND A TURN, HOPING TO AVOID AN ACCIDENT IN THE MIDDLE OF RUSH HOUR. I WAS ABLE TO MAKE IT TO THE HILL AHEAD AND LET GRAVITY PULL ME INTO A SAFER PLACE. I DID NOT KNOW WHAT HAPPENED. I CALLED FOR A TOW TRUCK AND HAD NO POWER LEFT, NOT EVEN ENOUGH TO TURN ON THE FLASHERS. THE CAR DID NOT RESTART. I HAD THE CAR TOWED TO SEARS FOR A CHARGING SYSTEM DIAGNOSTIC AND TURNED OUT THAT THE ALTERNATOR WAS DEAD. THE BATTERY WAS ALSO DEAD. I PAID FOR A NEW BATTERY AND CONFIRMED THAT THE ALTERNATOR WAS NOT CHARGING THE NEW DIE-HARD ADVANCED GOLD BATTERY I JUST PURCHASED. I HAD IT TOWED A SECOND TIME TO TAKE IT TO THE DODGE DEALER BECAUSE I WAS INFORMED THAT IT WAS UNSAFE TO DRIVE IT, EVEN THOUGH THE DEALER WAS ONLY 16 MINS AWAY THAT SAME DAY. THE DEALER CONFIRMED THAT THE ALTERNATOR WAS DEAD. WE WILL CONFIRM MAIN CAUSE TODAY. THIS CAR IS A 2012 AND I COULD NOT UNDERSTAND HOW A CAR THAT NEW EVEN WITH 101,000 (A LARGE % ARE HIGHWAY MILES) COULD HAVE A BAD ALTERNATOR GO THAT SOON. SO FAR, MY BILL WILL BE OVER $1000 JUST TO REPLACE THE ALTERNATOR IN ADDITION TO THE $233 I HAD TO PAY FOR THE BATTERY AT SEARS. MORE DIAGNOSTICS ARE BEING DONE AT THIS TIME. THEY MENTIONED THAT IT WAS UNRELATED TO ANY PRIOR RECALLS. *TR
NHTSA ODI #10621603
Official recalls
14Jan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Jan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Jul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Consequence & remedy
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
May 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
Consequence & remedy
Consequence: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Consequence & remedy
Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Jan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
Consequence & remedy
Consequence: A car that falls unexpectedly increases the risk of injury.
Remedy: Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Jul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Consequence & remedy
Consequence: Air bags that unexpectedly deploy increase the risk of a crash or injury.
Remedy: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Additional source detail variants (2)
Seat Belts
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Consequence: Air bags that unexpectedly deploy increase the risk of a crash or injury.
Remedy: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Air Bags:side/window
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Consequence: Air bags that unexpectedly deploy increase the risk of a crash or injury.
Remedy: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Consequence & remedy
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Mar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Dodge Charger vehicles manufactured May 20, 2010, through November 8, 2011, and equipped with halogen headlamps. In the affected vehicles, a sub-harness for the headlights may overheat and cause the low beam headlights to go out.
Consequence & remedy
Consequence: Loss of headlights reduces the driver's visibility, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the headlamp jumper harnesses and bulbs, or the headlamp assemblies, as necessary, free of charge. The recall began on May 2, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P08. This recall concerns non-police vehicles. A separate campaign was launched in 2012 to address police vehicles. See NHTSA recall 12V-042.
Apr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Chrysler 300, Dodge Challenger, and Dodge Charger vehicles manufactured April 11, 2011, through December 14, 2011. The affected vehicles may have improperly sized terminal crimps on the seat side-airbag wiring harness which may cause the seat side-airbags to malfunction and illuminate the airbag warning light.
Consequence & remedy
Consequence: In the event of a crash necessitating airbag deployment the airbags may not operate as designed, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace both driver and passenger seat airbag wiring harnesses, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N07.
May 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 300 AND DODGE CHARGER VEHICLES. THESE VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
Consequence & remedy
Consequence: THIS COULD LEAD TO LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL RELOCATE THE ABS/ESC SYSTEM FUSE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (2)
Electrical System:wiring:fuses And Circuit Breakers
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 300 AND DODGE CHARGER VEHICLES. THESE VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
Consequence: THIS COULD LEAD TO LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL RELOCATE THE ABS/ESC SYSTEM FUSE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Service Brakes, Air:antilock:control Unit/module
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 300 AND DODGE CHARGER VEHICLES. THESE VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
Consequence: THIS COULD LEAD TO LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL RELOCATE THE ABS/ESC SYSTEM FUSE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Feb 7, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 and 2012 DODGE CHARGER POLICE VEHICLES. THE LOW BEAM HEADLAMPS OF SOME VEHICLES COULD FAIL DUE TO AN OVERHEATED BULB HARNESS CONNECTOR. OTHER VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
Consequence & remedy
Consequence: THIS COULD LEAD TO LOSS OF VISIBILITY AND/OR BRAKING ABILITY, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE HEADLAMP JUMPER HARNESSES AND RELOCATE THE ABS/ESC SYSTEM FUSE WITHIN THE POWER DISTRIBUTION CENTER, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (4)
Exterior Lighting:headlights
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 and 2012 DODGE CHARGER POLICE VEHICLES. THE LOW BEAM HEADLAMPS OF SOME VEHICLES COULD FAIL DUE TO AN OVERHEATED BULB HARNESS CONNECTOR. OTHER VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
Consequence: THIS COULD LEAD TO LOSS OF VISIBILITY AND/OR BRAKING ABILITY, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE HEADLAMP JUMPER HARNESSES AND RELOCATE THE ABS/ESC SYSTEM FUSE WITHIN THE POWER DISTRIBUTION CENTER, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring:fuses And Circuit Breakers
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 and 2012 DODGE CHARGER POLICE VEHICLES. THE LOW BEAM HEADLAMPS OF SOME VEHICLES COULD FAIL DUE TO AN OVERHEATED BULB HARNESS CONNECTOR. OTHER VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
Consequence: THIS COULD LEAD TO LOSS OF VISIBILITY AND/OR BRAKING ABILITY, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE HEADLAMP JUMPER HARNESSES AND RELOCATE THE ABS/ESC SYSTEM FUSE WITHIN THE POWER DISTRIBUTION CENTER, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 and 2012 DODGE CHARGER POLICE VEHICLES. THE LOW BEAM HEADLAMPS OF SOME VEHICLES COULD FAIL DUE TO AN OVERHEATED BULB HARNESS CONNECTOR. OTHER VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
Consequence: THIS COULD LEAD TO LOSS OF VISIBILITY AND/OR BRAKING ABILITY, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE HEADLAMP JUMPER HARNESSES AND RELOCATE THE ABS/ESC SYSTEM FUSE WITHIN THE POWER DISTRIBUTION CENTER, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 and 2012 DODGE CHARGER POLICE VEHICLES. THE LOW BEAM HEADLAMPS OF SOME VEHICLES COULD FAIL DUE TO AN OVERHEATED BULB HARNESS CONNECTOR. OTHER VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
Consequence: THIS COULD LEAD TO LOSS OF VISIBILITY AND/OR BRAKING ABILITY, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE HEADLAMP JUMPER HARNESSES AND RELOCATE THE ABS/ESC SYSTEM FUSE WITHIN THE POWER DISTRIBUTION CENTER, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jan 6, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE CHARGER SRT8 AND THE CHRYSLER 300 SRT8 VEHICLES MANUFACTURED FROM MAY 2, 2011, THROUGH NOVEMBER 17, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 138, "TIRE PRESSURE MONITORING SYSTEM" (TPMS). AS BUILT, THE TPMS DOES NOT WARN THE DRIVER WHEN A TIRE IS 25 PERCENT BELOW THE RECOMMENDED PRESSURE. THE RECALLED VEHICLES NOTIFY THE CUSTOMERS WHEN THE TIRE PRESSURE REACHES 22 PSI RATHER THAN THE REQUIRED 24 PSI.
Consequence & remedy
Consequence: UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPROGRAM THE VEHICLES TPMS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 2, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
Consequence & remedy
Consequence: CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA16002 · Vehicle Rollaway, Engine On
Opened Feb 3, 2016 · Closed Jun 24, 2016
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Additional source detail variants (2)
Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
PE14022 · Alternator Failure
Opened Jul 22, 2014 · Closed Nov 6, 2014
Status: closed (inferred from source dates) · Electrical System:alternator/generator/regulator
On July 22, 2014, the Office of Defects Investigation (ODI) opened PE14-022 to investigate 14 complaints (VOQs) alleging incidents of alternator failure resulting in engine stall while driving in model year (MY) 2011 through 2012 Dodge Charger vehicles.The MY 2011 through 2012 Dodge Charger vehicles were sold with three different engine options:1) 3.6L V6 (VIN8 = G), 88,766 vehicles; 2) 5.7L V8 (VIN8 = T), 38,615 vehicles; and 3) 6.4L V8 (VIN8 = J), 2,406 MY 2012 vehicles.The 14 VOQs identified in the PE14-022 opening resume involve 13 vehicles with 3.6L V6 engines and 1 vehicle with unknown engine (no VIN provided).In an October 7, 2014 letter to NHTSA, Chrysler described a safety defect condition that could result in rapid alternator failure having limited or no detection in approximately 434,581 MY 2011 through 2014 Chrysler 300, Dodge Charger, Dodge Challenger, Dodge Durango and Jeep Grand Cherokee vehicles equipped with 3.6L engines and 160 amp alternators (NHTSA Recall No. 14V-634, Chrysler P60).The subject alternators are used in vehicles equipped with 3.6L V6 engines and without towing packages.According to Chrysler, the silicone diodes in the alternator rectifier bridge may experience thermal fatigue due to cyclic loading from the Electric Hydraulic Power Steering (EHPS) system, eventually resulting in no output, reduced output, or a fully shorted to ground condition.These failure modes vary in their time to failure and warning to the driver.Depending on the failure mode and timing, system voltage may drop to critically low levels, disabling systems such as the Anti-lock Brake System/Electronic Stability Control, Engine Control Module/Central Body Controller, or a total vehicle electrical system shut down (in the event of a short to ground failure mode).Analysis of complaints to ODI and Chrysler identified a total of 146 incidents of alternator failure resulting in engine stall while driving in MY 2011 through 2012 Dodge Charger vehicles, including 142 involving vehicles equipped with the 3.6L V6 engines (1.6 IPTV) that were included in 14V-634 and 4 involving vehicles with 5.7L V8 engines (0.1 IPTV), which are equipped with different alternators.Analysis of all alternator failure complaints found that approximately 48 percent of VOQs and 21 percent of Chrysler complaints involved allegations of engine stall.Many (98) complaints reported fire and/or smoke, but analysis of these determined that they involved thermal damage to the alternator diode and did not identify any incidents involving damage beyond the alternator assembly.One VOQ identified in the opening resume for PE14-022 alleged a crash, but further evaluation determined that this involved a minor rear-end impact with slight bumper damage.This investigation is closed based on Chrysler's decision to conduct a safety recall.The VOQs associated with this investigation are:10641479,10641366,10641349,10642017,10640770,10640687,10640553,10639692,10638810,10638356,10638175,10638143,10637460,10633806,10633304,10632943,10632006,10631704,10631613,10631420,10631088,10630991,10630854,10630844,10630108,10629623,10629603,10628228,10628150,10627941,10627342,10626452,10626254,10625962,10622385,10622340,10621603,10620961,10619481,10618950,10618948,10618539,10618476,10618334,10618081,10618107,10616834,10616461,10616456,10615754,10615719,10606580,10605090,10604958,10597295,10592085,10588675,10587141,10562463,10559730,10511407
Illustration