2024 Dodge Charger Ev

In early September 2025, I leased a 2024 Dodge Charger Daytona EV. Unfortunately, the vehicle has already been in the dealership service department three separate times since I took delivery. The first two service visits occurred after the vehicle completely bricked and would not turn on. I was informed that the vehicle’s electronic module required updating and that the batteries had repeatedly died. Most recently, the situation has escalated to a significant safety concern. Earlier this week, the vehicle began shaking and intermittently accelerating and decelerating on its own while in operation(I have video proof of this) This behavior poses a serious danger to me and to others on the road. Due to these ongoing issues, I filed a formal complaint with Stellantis and was assigned case number [XXX]. I have been working with Stellantis representative Steve Stander; however, communication has been extremely difficult. Unfortunately, Mr. Stander has not been responsive to phone calls or emails in a timely manner, which has made resolving this matter challenging. At this time, the vehicle is once again in the shop, leaving me without transportation. During our last discussion, Mr. Stander acknowledged that Stellantis understands the vehicle is not dependable and offered $10,000 in down payment assistance along with employee pricing on a new Stellantis product. However, I currently still owe approximately $3,400 on the lease. Given the serious safety issues and repeated failures of the vehicle, I am requesting Stellantis’ assistance in grounding the lease and covering the remaining $3,400 balance so that I may exit this lease. I also previously sent Mr. Stander a video clearly showing the vehicle accelerating on its own to document the issue. I would greatly appreciate your help in resolving this matter as quickly as possible. It is urgent that I be able to safely exit this vehicle situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While cruising on the highway at 55 MPH, I received a dashboard error message that indicated "Service Shifter". At the same moment, the lights on the gear lever went dark. I immediately took my foot off the throttle pedal, activated my right indicator, and changed lanes into the exit lane to leave the highway and determine what was wrong. As I was coasting down the exit ramp, I began to apply the brakes in order to stop at a red traffic light at the end of the exit ramp. The car directly ahead of me, by three car lengths began to decelerate quickly, and therefore I applied greater force to the brake pedal. It was at the very moment I applied greater brake force that the car actually began to accelerate, instead of slow down. This caused me to apply even more brake pedal downforce, and after what felt like all four wheels "shuddering", the can started to slow down and come to a stop. Other than the initial error message about the shifter in gauge cluster, there were no other error lights, sounds or messages when the unintended acceleration occurred. The conditions at the time this happened was it was 50 degrees F, and raining. The car was in Wet/Snow mode, with brake regen locked at Level 1.

While driving, the car suddenly went into "Turtle Mode" in which the car slowed down by itself and numerous warnings on the dash board suddenly appear including "Service Electrical System". Since I am in the middle of driving on a fairly busy street I attempt to get the car moving again and step on the accelerator pedal. The car does increase in speed but now will not stop speeding up even when I let off the gas pedal. The speed of the vehicle keeps getting faster ON IT'S OWN. I have to step on the brake and keep braking to get the car to slow down again. Then it starts to "Turtle" again and slows to a crawl. It step on the gas again and again the car starts to accelerate on it's own even when I let off the gas pedal. I regained control using the brake alone to get the car to a safe place where I could park and turn the car off.