NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
20 reports65,000 miles · Feb 28, 2018
Electrical System
THE PASSENGER DOORS NO LONGER OPEN WITH THE AUTOMATIC SYSTEM. THE PASSENGER WINDOWS IN THE BACK DO NOT WORK ANY LONGER . THE DOOR LOCKS DO NOT LOCK BY THE REMOTE OR BY THE DOOR BUTTON. I HAVE TO MANUALLY PUSH THEM DOWN. AND OCCASIONALLY THE ALL THE LIGHTS JUST LIGHT UP AND BEGIN FLASHING AND DINGING WHILE DRIVING AND JUST SIT…
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THE PASSENGER DOORS NO LONGER OPEN WITH THE AUTOMATIC SYSTEM. THE PASSENGER WINDOWS IN THE BACK DO NOT WORK ANY LONGER . THE DOOR LOCKS DO NOT LOCK BY THE REMOTE OR BY THE DOOR BUTTON. I HAVE TO MANUALLY PUSH THEM DOWN. AND OCCASIONALLY THE ALL THE LIGHTS JUST LIGHT UP AND BEGIN FLASHING AND DINGING WHILE DRIVING AND JUST SITTING IN PARK. THE ELECTRICAL SYSTEM IS BAD!!!. I HAVE HAD TO REPLACE ONE FUSE IN THE DRIVERS MOTORIZED SEAT. THIS HAS BEEN ON ONGOING PROBLEM SINCE SPRING OF 2017.
NHTSA ODI #11075412
Mileage unknown · Jan 18, 2018
Power TrainUnknown Or Other
HARD SHIFTING
NHTSA ODI #11063496
30,000 miles · Aug 11, 2017
Unknown Or Other
I PURCHASED THIS VEHICLE NEW AND SO THERE WAS NEVER ANY STICKERS INSIDE/ON/AROUND THE HEADREST. WHEN REMOVING IT FOR CLEANING/PUTTING ON SEAT COVERS, THE AIR BAG LIGHT CAME ON. AFTER TAKING IT TO THE DEALERSHIP, I WAS INFORMED THAT THERE'S A WIRE CONNECTED TO THE HEAD REST AND IT IS SUPPOSED TO TILT FORWARD IN AN ACCIDENT. NO…
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I PURCHASED THIS VEHICLE NEW AND SO THERE WAS NEVER ANY STICKERS INSIDE/ON/AROUND THE HEADREST. WHEN REMOVING IT FOR CLEANING/PUTTING ON SEAT COVERS, THE AIR BAG LIGHT CAME ON. AFTER TAKING IT TO THE DEALERSHIP, I WAS INFORMED THAT THERE'S A WIRE CONNECTED TO THE HEAD REST AND IT IS SUPPOSED TO TILT FORWARD IN AN ACCIDENT. NOW, THIS WOULD BE A GREAT SAFETY FEATURE TO HAVE, BUT HOW CAN IT BE CONSIDERED IMPORTANT AND YET NOT HAVE ANY SORT OF INFORMATION ABOUT IT...EXCEPT A TINY LINE SOMEWHERE IN THE MANUAL. SERIOUSLY...WHEN'S THE LAST TIME SOMEONE READ A MANUAL? (OK...HONESTLY I DID YEARS AGO WITH MY FIRST CAR, BUT I LIVED IN THE COUNTRY WITH NO CABLE, NO INTERNET...NO AIR CONDITIONING IN NC! I HAD NOTHING ELSE TO DO, BUT THAT'S NOT REALISTIC!). DODGE IS REFUSING TO FIX THIS AS "IT'S LISTED IN THE MANUAL". HOW CAN I HAVE A SAFETY STICKER ON MY VISOR NOT TO USE THE MIRROR WHILE DRIVING, BUT YET NOT HAVE ANYTHING ON SOMETHING THIS IMPORTANT..AND THIS NEW. I'VE NEVER HAD A VEHICLE BEFORE THAT YOU COULDN'T REMOVE THE HEADREST ON AND NONE OF MY FRIENDS HAD HEARD OF THIS EITHER!
NHTSA ODI #11014588
95,000 miles · Jun 15, 2017
Engine
TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. WHILE DRIVING 45 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LANDMARK DODGE OF MORROW, GEORGIA WHERE IT WAS DETERMINED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, AN INDEPENDENT MECHANIC (JD AUTO OF DECATUR, GA, LO…
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TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. WHILE DRIVING 45 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LANDMARK DODGE OF MORROW, GEORGIA WHERE IT WAS DETERMINED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, AN INDEPENDENT MECHANIC (JD AUTO OF DECATUR, GA, LOCATED ON 2450 MORROW DRIVE) REPLACED THE STARTER, ALTERNATOR, AND RADIATOR PRIOR TO THE ENGINE FAILURE DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. UPDATED 09/01/17*LJ *CN
NHTSA ODI #10995403
65,629 miles · May 31, 2017
Electrical System
TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. WHEN THE KEY WAS INSERTED INTO THE IGNITION, THE VEHICLE FAILED TO START AND THE "BAD KEY" WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER (OURISMAN CHRYSLER, JEEP AND DODGE, CLARKSVILLE, MARYLAND). THE TECHNICIAN WAS UNABLE TO REPROGRAM THE COMP…
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TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. WHEN THE KEY WAS INSERTED INTO THE IGNITION, THE VEHICLE FAILED TO START AND THE "BAD KEY" WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER (OURISMAN CHRYSLER, JEEP AND DODGE, CLARKSVILLE, MARYLAND). THE TECHNICIAN WAS UNABLE TO REPROGRAM THE COMPUTER SYSTEM DUE TO A FAULTY WIND MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY DID NOT COVER THE WIND MODULE. THE FAILURE MILEAGE WAS 65,629.
NHTSA ODI #10992467
50,000 miles · Mar 5, 2017
Fuel/propulsion SystemSeatsStructure
DRIVERS SEAT WAS RELEASING AND RECLINING, VAN DOOR BEHIND DRIVERS SEAT COMPLETELY CAME OFF THE TRACK AND BENT THE RAILING AND THE BLACK STOPPER CAME OFF, SEVERAL TIMES MY ENGINE LIGHT CAME ON AND I SMELLED GAS ON 1 INCIDENT AND SHORTLY AFTER FIXING IT MY ENGINE LIGHT CAME ON AGAIN. TRIM ON BOTH SLIDING DOORS WERE COMING OFF. …
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DRIVERS SEAT WAS RELEASING AND RECLINING, VAN DOOR BEHIND DRIVERS SEAT COMPLETELY CAME OFF THE TRACK AND BENT THE RAILING AND THE BLACK STOPPER CAME OFF, SEVERAL TIMES MY ENGINE LIGHT CAME ON AND I SMELLED GAS ON 1 INCIDENT AND SHORTLY AFTER FIXING IT MY ENGINE LIGHT CAME ON AGAIN. TRIM ON BOTH SLIDING DOORS WERE COMING OFF. THIRD BENCH SEAT WAS FALLING BELOW OTHER SEAT AND WAS NOT EVEN. ALL THESE HAPPENED DURING STATIONARY
NHTSA ODI #10958718
Mileage unknown · Mar 2, 2017
Electrical SystemEngine And Engine Cooling
2014 GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO ENGINE COMPARTMENT ANNOYING SOUNDS, BRACKET INSTALLATION TO ELIMINATE THE NOISE, ALTERNATOR REPLACED, WATER AND OIL PUMP REPLACED. DEALERSHIP STILL UNABLE TO REPAIR ENGINE NOISE ISSUE. *SMD
NHTSA ODI #10925808
51,850 miles · Nov 23, 2016
Electrical System
WHILE DRIVING THIS CAR ABOUT THREE MINUTES ALL THE DASH WARNING LIGHTS CAME ON AND THE CAR'S LIGHTS DIMMED. THE MOTOR AND TRANSMISSION SEEMED TO LABOR AND THE ENGINE QUIT. I PULLED OVER ONTO A GRASS AREA OFF OF THE ROADWAY. CALLED FOR A TOW AND HAD THE ALTERNATOR REPLACED. THE COST TO REPAIR WAS $584.57
NHTSA ODI #10927594
45,505 miles · Mar 5, 2016
Engine
OIL LEAKING FROM BACK OF ENGINE, COMING FROM THE V AREA BETWEEN THE ENGINE CYLS. DETERMINED THAT THE OIL FILTER ADAPTER/OIL/COOLANT HEAT EXCHANGER IS DEFECTIVE. ADAPTER REPLACED ON 3-5-16. REPLACEMENT ADAPTER HAS SAME PN BUT WITH A AE SUFFIX. REPLACED PART IF ORIG, HAD AA SUFFIX …
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OIL LEAKING FROM BACK OF ENGINE, COMING FROM THE V AREA BETWEEN THE ENGINE CYLS. DETERMINED THAT THE OIL FILTER ADAPTER/OIL/COOLANT HEAT EXCHANGER IS DEFECTIVE. ADAPTER REPLACED ON 3-5-16. REPLACEMENT ADAPTER HAS SAME PN BUT WITH A AE SUFFIX. REPLACED PART IF ORIG, HAD AA SUFFIX OIL,
NHTSA ODI #10840081
13,000 miles · Jan 26, 2016
Electronic Stability Control (esc)
STRANDED ON FREEWAY WITH 3 CHILDREN CAR JUST QUIT WHILE DRIVING 4,000MILES ON VEHICLE IN JUNE.STRANDED ON ROAD WITH 3 KIDS SUNDAY JAN 25 CAR STOPPED WHILE ACTIVELY DRIVING 13,000 MILES ON IT
NHTSA ODI #10822244