2013 Dodge Caravan

MY AIR CONDITIONING WENT ON THE CAR. MY MECHANIC STATED WHEN TRYING TO GET THE PARTS THAT 300 KITS FOR THIS CAR WERE SOLD IN ONE WEEK. THIS MADE IT DIFFICULT TO FIX THE CAR AS I HAD TO WAIT TWO DAYS FOR THE PARTS TO COME IN. HE STATED THAT THE PIPES WERE CHEAPLY MADE CAUSING THEM TO FUSE TO THE EVAPORATOR. IT MADE IT DIFFICULT FOR HIM TO TAKE APART. ALSO, 15,000 CARS IN THE PAST YEAR HAVE HAD THE SAME PROBLEM AND THERE HAS BEEN NO RECALL ON THE VEHICLE. CAN YOU PLEASE LOOK INTO THIS? I HAVE CALLED CHRYSLER AND AM GETTING NO WHERE. I FEEL THAT THERE SHOULD BE A RECALL ON THIS VEHICLE WITH ALL THE CARS AND KITS THAT HAVE BEEN USED IN THE PAST YEAR.

MANUALLY OPERATED SLIDING DOOR WILL NOT UNLOCK MAKING THE DOOR UNABLE TO BE OPENED. HOWEVER DRIVING DOWN THE HIGHWAY THE DOOR WILL OPEN ON ITS OWN. ONLY THE SAFETY LATCH KEEPS THE DOOR FROM OPENING ALL THE WAY. I CALLED DETROIT (800-423-6343 REP KAREN) AND REPORTED THE PROBLEM. SHE HAD ME CALL THE DEALER TO MAKE AN APPOINTMENT TO HAVE IT LOOKED AT. AS THE CAR IS JUST OUT OF WARRANTY, REPAIRS MAY OR MAY NOT BE COVERED.

TL* THE CONTACT OWNS A 2013 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE TAIL LIGHTS ARE RANDOMLY WORKING AND NOT WORKING ON BOTH SIDES. ONE MINUTE BOTH THE BRAKE AND TURN LIGHT WORKS, THE NEXT ONE OR ANOTHER OR BOTH DON'T WORK. THEY ARE LED MODULES THAT REQUIRE THE ENTIRE ASSEMBLY BE REPLACED. THE VAN ONLY HAS 49,700 MILES ON IT. TO REPLACE THE ASSEMBLY AND THE WIRE HARNESS COSTS $700 PLUS LABOR EACH SIDE. AN INDEPENDENT REPAIR SHOP (NOT DODGE) CONFIRMED THAT IT IS THE TAIL LIGHT ASSEMBLIES AND NOT A COMPUTER MODULE OR SWITCH. THE THIRD BRAKE LIGHT AND THE REVERSE LAMPS WORK PERFECTLY. IT DOES NOT MATTER IF YOU HAVE YOUR RUNNING LIGHTS ON OR IF THEY ARE OFF. THERE IS NO WARNING THAT THEY ARE NOT WORKING. EVEN THE TURN SIGNAL INDICATOR ON THE DASH WILL BE BLINKING NORMALLY THEN ALL OF A SUDDEN BLINK FAST (INDICATING LIGHT NOT WORKING) THEN GO RIGHT BACK TO BLINKING AT NORMAL SPEED. THE TURN SIGNAL INDICATORS ARE ACTUALLY BLINKING AND INDICATING CORRECTLY WHEN THE TURN/BRAKE LIGHT IS WORKING AND WHEN IT IS NOT BUT THERE IS NO WARNING. THEN THERE ARE TIMES THAT THE LIGHTS STAY ON EVEN AFTER THE VEHICLE HAS BEEN TURNED OFF AND WILL RANDOMLY COME ON THEN FLICKER OFF. I FOUND THAT HEAT (OUTSIDE TEMPERATURES) PLAYS A ROLE. THE WARMER (OVER 50 DEGREES) IT IS, THE MORE APT THEY ARE TO QUIT WORKING. LED LIGHTS ARE SUPPOSED TO LAST LONGER THAN STANDARD BULBS BUT THESE ARE NOT. I CONTACTED BOTH A DEALER AND DODGE CORPORATE AND WAS TOLD "WE'RE SORRY, BUT WE HAVEN'T HAD ANY COMPLAINTS". WHEN SOMETHING THIS EXPENSIVE TO REPLACE GOES BAD ON A 2 YEAR OLD VEHICLE WITHOUT ANY WARNING AND RANDOMLY WORKS/DOESN'T WORK, IT BECOMES A MAJOR SAFETY ISSUE. I AM WAITING FOR REPLACEMENT PARTS TO COME IN BUT IT IS TAKING 2 WEEKS AND IN THE MEAN TIME, I HAVE TO DRIVE NEVER KNOWING WHEN THE TURN/BRAKE LIGHTS ARE GOING TO WORK AND WHEN THEY ARE NOT.

WE HAVE WAITED FOR OVER A YEAR FOR THE REAR QUARTER VENT WINDOW SWITCH TO BE REPLACED PER P25/NHTSA 14V-234 RECALL NOTICE. OUR DEALER HAS TOLD US THAT THERE IS A SHORTAGE OF PARTS AND THEY WOULD PUT US ON A WAITING LIST. WE HAVE NOW RECEIVED OUR 4TH RECALL NOTICE AND STILL NO REPAIR. OUR DEALER IS FILLBACK IN RICHLAND CENTER, WI.