2012 Dodge Caravan

TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING 5 MPH WITH THE BRAKE PEDAL DEPRESSED, AN ABNORMAL SQUEAKING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR EACH TIME WHEN DEPRESSING THE BRAKE PEDAL. THE CONTACT CALLED THE DEALER CASSENS & SONS CHRYSLER DODGE JEEP AT (618) 656-6070 (3333 IL-159, GLEN CARBON, IL 62034) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,184. *TT

REAR BRAKES WORN OUT, SCRAPING METAL. CALLED DEALER AND THEY SAID THERE WAS NOTHING THEY CAN DO UNDER WARRANTY. I'VE BEEN A MECHANIC FOR OVER 40 YEARS AND THIS IS JUST PLAIN EQUIPMENT FAILURE. THE CALIPERS ARE BAD AND CHRYSLER WILL NOT ADMIT IT BECAUSE THEY DON'T WANT TO PAY FOR A RECALL. VERY DISSATISFIED WITH VEHICLE BECAUSE THE BRAKES NEED REPLACING AGAIN AT 44000 MILES. *TR

DRIVING ONLY 10 MILES THE BRAKES SMELLED HOT. STOPPED AND CHECKED, TOUCHED THE LUG NUT AND BURNED FINGER THEY WERE SO HOT. HAD IT TAKEN IN AND ROTORS WERE TURNED AND NEW BRAKE PADS. OLD PADS WERE GONE. NOW AT 31600 MILES THE SAME THING. TALKED TO DEALERSHIP AND THEY WILL GLADLY CHARGE US FOR NEW ROTORS AND PADS BUT ADMIT THE CALIPERS DO HAVE A PROBLEM. SO FOR OVER $400 AND A TOW BILL THEY CAN HELP US. CALLED DODGE CUSTOMER SERVICE WITH NO RESULTS. *JS

AFTER SMELLING BRAKES DURING A 10 MILE TRIP TO LOCAL STORE I LOOKED AT REAR DRIVERS SIDE ROTOR TO SEE IT GLOWING CHERRY RED IN THE NIGHT. EXTREME HEAT WAS COMING FROM THE WHEEL WELL AND WHEEL CAMBER APPEARED TO BE AFFECTED FROM EXCESSIVE HEAT. WORKING ON TRYING TO GET IT IN FOR A WARRANTY CHECK, BUT TO ME THIS IS RIDICULOUS FOR A VEHICLE 2 YEARS OLD WITH 25K MILES. SOUNDS LIKE MECHANICAL FAILURE OF THE CALIBER WHICH I COULD REPLACE MYSELF, BUT FROM WHAT I'VE READ ONLINE THIS IS A REPETITIVE ISSUE AND A HUGE MONEY PIT. *TR

I PURCHASED A NEW VAN ON JULY 5, 2013. ON JULY 8, 2013, I DROVE 4 MILES, AND STOPPED AT A RED LIGHT. I ACCELERATED TO APPROX. 40 MPH, WHEN SUDDENLY THE VAN SHIFTED TO THE RIGHT MOMENTARILY, UPON WHICH I REGAINED CONTROL IMMEDIATELY. SUDDENLY, THE VAN JOLTED RIGHT AGAIN, JUMPED THE CURB, CLIMBED AN EMBANKMENT, AND WOULD NOT STOP ACCELERATING. I KEPT PUSHING THE EMC CONTROLS FORWARD....BUT IT WOULD NOT STOP THE VEHICLE. IT IS NOT THAT THE VEHICLE KEPT ACCELERATING, BUT RATHER, THE VEHICLE WOULD NOT STOP ACCELERATING. AS A RESULT, THE VEHICLE ONLY STOPPED WHEN I CRASHED THROUGH A LARGE EVERGREEN TREE (FRONT RIGHT PASSENGER AREA). THE VAN CONTINUED TO ACCELERATE UNTIL I RAN HEAD FIRST INTO A HARDWARE STORE, WHICH ULTIMATELY STOPPED THE VEHICLE. THERE WAS AN ANALYSIS PERFORMED, AND I EXPRESSED GREAT CONCERN OVER THE LACK OF INFORMATION DISCLOSED IN THE REPORT. THE ACCIDENT OCCURRED ON JULY 8, 2013. TODAY IS DECEMBER 31, 2013, AND I CANNOT BELIEVE THAT IT IS TAKING THIS LONG TO REPLACE A NEW VAN. THERE WAS INFORMATION DISCOVERED FROM THE INITIAL MECHANIC WHO RECEIVED THE VAN AFTER THE ACCIDENT, INCLUSIVE OF PHOTOGRAPHS, WHO WAS TOLD BY ADJUSTERS TO WITHHOLD AND NOT DISCLOSE THE NOTED INFORMATION. THIS CONCERNS ME GREATLY. I DO NOT WANT ANOTHER PERSON TO ENDURE WHAT I ENDURED, OR WORSE, AN INNOCENT PERSON HURT BY EQUIPMENT, OR INSTALLATION OF EQUIPMENT, THAT MAY CAUSE A DRIVER NOT TO HAVE CONTROL OVER HIS/HER VEHICLE. IN THE REPORT, THE SPECIALIST USED LANGUAGE INDICATING THAT THE DRIVER "LOST CONTROL OVER THE VEHICLE." THAT IS A COMPLETELY ERRONEOUS STATEMENT. A THOROUGH INVESTIGATION NEEDS TO BE ENGAGED TO DETERMINE WHY AN EXPERIENCED DRIVER, WHO HAS AN EXCESS OF 13 YEARS DRIVING EXPERIENCE WITH EMC/AEVIT CONTROLS WAS PLACED IN A PERILOUS SITUATION, WHERE THE BRAKING SYSTEM WOULD NOT STOP THE VEHICLE, AND THE VAN CONTINUED TO ACCELERATE, UNTIL IMPACT. *TR

REAR BRAKING SYSTEM WORN OUT, NEED THEM REPLACED PREMATURELY. THE BRAKES WERE GRABBING, NOT RELEASING, VIBRATING AND NOT STOPPING LIKE THEY SHOULD. TOOK IT IN AND SURE ENOUGH I NEED TO HAVE THE REAR BRAKES, ROUTER AND A PISTON/ SENSOR REPLACED 30,000 FOR BRAKE WEAR OUT. HIGHWAY DRIVING NOT CITY DRIVING I WAS TOLD REAR BRAKES ONLY LAST 25-30,000 MILES. *TR

TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED THAT DRIVER OF THE VEHICLE ATTEMPTED TO SLOW DOWN BUT HEARD A WHISTLE LIKE NOISE AS THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE STATED THAT THE REAR BRAKE PADS, ROUTES AND CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,958. UPDATED 11/26/13*LJ