NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
78 reportsMileage unknown · Dec 28, 2017
EngineFuel/propulsion SystemPower Train
THE VAN IS HAVING PROBLEMS STARTING UP IT'S LIKE THE STARTER IS NOT GETTING ENOUGH FUEL AND MY THERMOMETER JUST WENT OUT ONE DAY MY VAN WOULD NOT WORK. I GOT HOME FROM WORK WENT IN THE HOUSE CAM E BACK OUT TO GO TO OTHER STORE AND THE REMOTE WOULDN'T WORK THE VEHICLE I REPLACED THE BATTERY AND IT STILL DIDN'T WORK SO MESSED ARO…
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THE VAN IS HAVING PROBLEMS STARTING UP IT'S LIKE THE STARTER IS NOT GETTING ENOUGH FUEL AND MY THERMOMETER JUST WENT OUT ONE DAY MY VAN WOULD NOT WORK. I GOT HOME FROM WORK WENT IN THE HOUSE CAM E BACK OUT TO GO TO OTHER STORE AND THE REMOTE WOULDN'T WORK THE VEHICLE I REPLACED THE BATTERY AND IT STILL DIDN'T WORK SO MESSED AROUND WITH THE FUSE BOX AND AND AFTER I DONE THAT IT STARTED RIGHT UP I ALSO HAD TO BYPASS THE TIPM SO THAT THE VAN WOULD START PROPERLY AND NOT MAKE MY STARTER STICK
NHTSA ODI #11057094
40,500 miles · Dec 9, 2017
Vehicle Speed Control
THE SPEED CONTROL FAILED TO TURN OFF WHEN THE CANCEL BUTTON WAS PRESSED. THE SPEED CONTROL WAS TURNED ON AND THE INDICATOR/LIGHT SHOWED THAT THE CRUISE CONTROL WAS WORKING. AS I APPROACHED A STOPLIGHT AT ABOUT 60 MPH, I PRESSED THE CANCEL BUTTON BUT NOTHING HAPPENED. AT THIS TIME I SAW THAT THE CRUISE INDICATOR WAS NOT SHOWIN…
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THE SPEED CONTROL FAILED TO TURN OFF WHEN THE CANCEL BUTTON WAS PRESSED. THE SPEED CONTROL WAS TURNED ON AND THE INDICATOR/LIGHT SHOWED THAT THE CRUISE CONTROL WAS WORKING. AS I APPROACHED A STOPLIGHT AT ABOUT 60 MPH, I PRESSED THE CANCEL BUTTON BUT NOTHING HAPPENED. AT THIS TIME I SAW THAT THE CRUISE INDICATOR WAS NOT SHOWING. I PRESSED THE CANCEL SEVERAL TIMES BUT THE CRUISE WAS STILL ENGAGED. I THEN TAPPED THE BRAKE AND THE CRUISE CONTROL DISENGAGED. FROM THIS TIME ON WHEN I TRIED THE CRUISE CONTROL IT WOULD SOMETIMES TURN ON AND SOMETIMES NOT. I TOOK THE VEHICLE TO THE LOCAL DODGE DEALER AND THEY REPLACED THE SWITCH. PROBLEM I SEE IS THAT THE CRUISE WAS ENGAGED, WITHOUT ANY INDICATOR LIGHT, AND WOULD NOT CANCEL.
NHTSA ODI #11053622
92,000 miles · Dec 8, 2017
EnginePower Train
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GARDEN CITY JEEP CHRYSLER DODGE RAM, 283 N. FRANKLIN STREET, HEMPSTEAD, NY 11550), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED NUMERO…
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TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GARDEN CITY JEEP CHRYSLER DODGE RAM, 283 N. FRANKLIN STREET, HEMPSTEAD, NY 11550), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE THE WIN MODULE AND POWER TRAIN CONTROL MODULE WERE DETERMINED TO BE THE FAILED COMPONENTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IT WAS THEN DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST OF THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAILABLE. *TT UPDATED 8/16/18*JB
NHTSA ODI #11053502
Mileage unknown · Oct 4, 2017
Electronic Stability Control (esc)
MY VECHILE WAS NOT TURNING WE TRIED TO TURN IT ON SEVERAL TIME AND IT GIVES US A CLICKING SOUND AND THEN A FUEL SENSOR INDICATED . WHICH IT HAS GAS I DON'T KNOW WHAT WRONG WITH IT.
NHTSA ODI #11031790
60,000 miles · Sep 19, 2017
Air BagsElectrical SystemElectronic Stability Control (esc)
TAKATA RECALL -- I HAVE CHANGED THE ALTERNATOR, STARTER , HAD THE ELECTRICAL BOX WORKED ON BY MY MECHANIC. AT THIS MOMENT MY VEHICLE DOES NOT START AND HASN'T STARTED FOR A WEEK. 3 YEARS AGO THE VEHICLE STOP IN THE MIDDLE OF TRAFFIC WHILE MY DAUGHTER WAS DRIVING. IT WOULD NOT START OR TURN OVER., HAD TO BE PUSHED INTO A PARKI…
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TAKATA RECALL -- I HAVE CHANGED THE ALTERNATOR, STARTER , HAD THE ELECTRICAL BOX WORKED ON BY MY MECHANIC. AT THIS MOMENT MY VEHICLE DOES NOT START AND HASN'T STARTED FOR A WEEK. 3 YEARS AGO THE VEHICLE STOP IN THE MIDDLE OF TRAFFIC WHILE MY DAUGHTER WAS DRIVING. IT WOULD NOT START OR TURN OVER., HAD TO BE PUSHED INTO A PARKING LOT.
NHTSA ODI #11024176
48,000 miles · Sep 13, 2017
Engine
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO START WITH NO WARNING. THE CONTACT MENTIONED THAT AT TIMES HE WOULD HEAR A CLICKING SOUND WHILE ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO CARL BURGER CHRYSLER JEEP DODGE RAM WORLD: 8355 HERCU…
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TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO START WITH NO WARNING. THE CONTACT MENTIONED THAT AT TIMES HE WOULD HEAR A CLICKING SOUND WHILE ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO CARL BURGER CHRYSLER JEEP DODGE RAM WORLD: 8355 HERCULES ST, LA MESA, CA 91942 WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED AND NO DIAGNOSTIC TESTING WAS COMPLETED. THE CONTACT STATED THAT THE DEALER STATED THAT THE FAILURE WOULD HAVE TO OCCUR AT THE DEALER IN ORDER TO PERFORM A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
NHTSA ODI #11023026
59,000 miles · Jul 18, 2017
Electrical SystemPower TrainService Brakes
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHOOK AND A GRINDING NOISE WAS HEARD. THE CONTACT SMELLED A BURNING RUBBER ODOR WHEN ATTEMPTING TO APPLY THE BRAKES. THE VEHICLE SUDDENLY STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO THE CARMAX DEALER WHERE …
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TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHOOK AND A GRINDING NOISE WAS HEARD. THE CONTACT SMELLED A BURNING RUBBER ODOR WHEN ATTEMPTING TO APPLY THE BRAKES. THE VEHICLE SUDDENLY STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO THE CARMAX DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, TIPM, ALTERNATOR, AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
NHTSA ODI #11006096
Mileage unknown · Mar 23, 2017
Electrical System
ALL OF SUDDEN THE THE ENGINE FAILS TO RUN AFTER I HIT THE SWITCH TO THE CRANKING POSITION. AFTER MULTIPLE ATTEMPTS THE ENGINE WILL RUN. THIS HAPPENS A MULTITUDE OF TIMES. I'M AFRAID THE ENGINE WILL STOP ALL TOGETHER AND I CAN GET STRANDED IN THE MIDDLE OF NOWHERE. I'VE HAD THE CAM SENSOR CHANGED, BUT THE PROBLEM KEEPS GOING. NEE…
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ALL OF SUDDEN THE THE ENGINE FAILS TO RUN AFTER I HIT THE SWITCH TO THE CRANKING POSITION. AFTER MULTIPLE ATTEMPTS THE ENGINE WILL RUN. THIS HAPPENS A MULTITUDE OF TIMES. I'M AFRAID THE ENGINE WILL STOP ALL TOGETHER AND I CAN GET STRANDED IN THE MIDDLE OF NOWHERE. I'VE HAD THE CAM SENSOR CHANGED, BUT THE PROBLEM KEEPS GOING. NEED HELP ASAP. I USE MY VAN TO COMMUTE BACK AND FORTH TO MY JOB. HELP, PLEASE!
NHTSA ODI #10967977
116,000 miles · Feb 28, 2017
Engine
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE LOST ACCELERATION, THE CONTACT COASTED TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND ATTEMPTED TO START THE ENGINE. THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WA…
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TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE LOST ACCELERATION, THE CONTACT COASTED TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND ATTEMPTED TO START THE ENGINE. THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
NHTSA ODI #10957532
Mileage unknown · Dec 2, 2016
Fuel/propulsion System
I REPLACED A FUEL PUMP BECAUSE MY VAN WOULD START ONLY AFTER EXCESSIVE CRANKS AND THEN WOULD NOT STAY STARTED. AFTER REPLACING UNIT, THE PROBLEM CAME BACK THE VERY NEXT DAY. MY MECHANIC WAS STUMPED SO HE WENT ON LINE TO FIND OUT THAT THIS PROBLEM IS ASSOCIATED WITH THE TIPM MODULE. THE SAME PROBLEM THAT OTHER DODGES HAVE AND IS …
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I REPLACED A FUEL PUMP BECAUSE MY VAN WOULD START ONLY AFTER EXCESSIVE CRANKS AND THEN WOULD NOT STAY STARTED. AFTER REPLACING UNIT, THE PROBLEM CAME BACK THE VERY NEXT DAY. MY MECHANIC WAS STUMPED SO HE WENT ON LINE TO FIND OUT THAT THIS PROBLEM IS ASSOCIATED WITH THE TIPM MODULE. THE SAME PROBLEM THAT OTHER DODGES HAVE AND IS COVERED UNDER A RECALL, THIS VAN IS NOT UNDER SUCH A RECALL, YET HAS THE SAME SYMPTOMS. I WOULD LIKE TO KNOW WHY? THIS IS A DANGER TO MY WIFE AND KIDS. THE FUEL PUMP RELAY WHICH IS THE PROBLEM COULD STOP AT ANY TIME WHILE THE CAR IS BEING DRIVEN AND CAUSE A SERIOUS ACCIDENT. PLEASE, DO SOMETHING SO THAT PEOPLE CAN BE SAFE WHILE DRIVING THIS CAR! *TR
NHTSA ODI #10929584
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den