2009 Dodge Caravan

I COMPLAINED TO DEALER WITHIN THE FIRST YEAR I PURCHASED (2009) ABOUT MY CAR CUTTING OFF WHILE DRIVING. I HAD IT CHECKED, NOTHING FOUND. THIS ONLY HAPPENED ONCE IN A WHILE AND PROGRESSIVELY GOT WORSE. BY THE TIME I HAD RECALL NOTICE IN AUGUST OF 2014 THIS HAPPENED QUITE OFTEN. I HAVE DRIVEN A MILE AND CAR WOULD CUT OFF UP TO 5 TIMES!!! SOMETIMES I CAN GO SEVERAL MILES AND IT NOT HAPPEN BUT ITS SO BAD NOW ITS PRETTY MUCH EVERY TIME I DRIVE. WHEN THIS OCCURS I CANNOT CONTROL STEERING OR BRAKES. I HAD TO RENT A CAR TO GO OUT OF TOWN THIS PAST WEEK. I PICK MY GRANDDAUGHTER UP FROM SCHOOL EVERY DAY AND I HAVE NOTHING ELSE TO DRIVE. I HAVE CONTACTED DEALER MANY TIMES WHO JUST PUT ME OFF. THEY GIVE ME PHONE NUMBERS FOR CHRYSLER WHO NEVER ANSWER. I AM SURE THE CONDITION OF MY CAR IS MORE CRITICAL THAN MOST OF THE RECALLS. THERE WILL BE AN ACCIDENT. I THINK I SHOULD BE PROVIDED WITH SOMETHING SAFE TO DRIVE UNTIL MY CAR IS FIXED. I AM ON DISABILITY, ON A FIXED INCOME AND CANNOT AFFORD TO RENT OR BUY A CAR. PLEASE HELP ME. ALL I GET IS THE RUN AROUND AND PUT ON HOLD! *TR

TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL AND THE BRAKES WERE INOPERABLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 5/26/15*CN UPDATED 9/28/2017*CN

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN

TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING DOWN ONE OF THE MAIN STREETS IN TRAVERSE CITY, MICHIGAN, I SLOWED DOWN TO MAKE A RIGHT HAND TURN. IN THE MIDDLE OF THE TURN THE CAR STALLED AND I CAME WITHIN INCHES OF SMASHING INTO A CAR WAITING IN THE LEFT HAND TURN OF THE STREET ONTO WHICH I TURNED. I HAVE HAD THE CAR IN THE LOCAL DODGE DEALERSHIP WHERE THEY HAVE GONE OVER THE CAR WITH A FINE TOOTHED COMB AND SAY THE PROBLEM IS CONSISTENT WITH AN ISSUE WITH THE STARTING MECHANISM FOR WHICH DODGE PUT OUT A RECALL IN 2011. DODGE HAS NOT PROVIDED THE PART/PARTS WHICH ARE REQUIRED TO SOLVE THE PROBLEM. THIS STALLING HAS OCCURRED ONCE SINCE THE FIRST TIME AND DODGE CONTINUES TO IGNORE THE REQUEST FOR PART/PARTS TO THE DEALERSHIP. THE DEALERSHIP AGREES THE PROBLEM IS CONSISTENT WITH THE RECALL DESCRIPTION. SINCE DODGE HAS ALREADY ADMITTED THAT THIS MAKES THE CARAVAN AN UNSAFE VEHICLE TO DRIVE, BUT CONTINUES TO NOT SUPPLY THE FIX, I AM AT A LOSS AS WHAT TO DO. I CERTAINLY AM NOT SAFE DRIVING THE VEHICLE. I LIVE WITH THE FEAR THE STALLING WILL OCCUR AT A PLACE OR TIME WHEN SERIOUS CONSEQUENCES WILL OCCUR. I DO NOT WANT TO FEEL TRAPPED AT HOME, BUT I DO NOT WANT TO DRIVE AN UNSAFE VEHICLE, EITHER. I CONTACTED DODGE CUSTOMER SERVICE AND TOLD THEM MY PROBLEM. THEY WOULD OFFER NOTHING BUT THEIR WISH THAT I STAY SAFE. HOW CAN DODGE CONTINUE TO REFUSE TO SEND REPAIR PART/PARTS? DO I HAVE TO BE INJURED, OR DIE OR INJURY OR KILL SOMEONE ELSE BEFORE ACTION IS TAKEN? THIS IS NOT RIGHT. WHAT STEPS CAN I TAKE TO ENSURE MY CARAVAN GETS REPAIRED BEFORE ANY OF THESE HAPPEN? SINCE THE RECALL WAS IN 2011 AND IT IS NOW 2015, CAN I NOT ASSUME A REASONABLE TIME HAS PASSED TO EXPECT REPAIR? I AM A 64 YR. OLD WIDOW OF A NAVY VET ON A LIMITED INCOME AND AM AT A TOTAL LOSS WHERE TO TURN FOR HELP TO STAY SAFE. PLEASE HELP. *TR

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE WIRELESS IGNITION NODE MODULE. THE CONTACT STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 10/19/2015*JS