NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
714 reportsMileage unknown · Jun 3, 2008
Power TrainVisibility
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. TWO WEEKS LATER, THE TRANSMISSION FAILED AND THE VEHICLE WAS TOWED TO THE DEALER. THEY TOOK THREE WEEKS TO REPAIR THE VEHICLE AND, BEFORE TH…
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TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. TWO WEEKS LATER, THE TRANSMISSION FAILED AND THE VEHICLE WAS TOWED TO THE DEALER. THEY TOOK THREE WEEKS TO REPAIR THE VEHICLE AND, BEFORE THE CONTACT COULD PAY FOR THE REPAIRS, THE NEW TRANSMISSION FAILED. THE DEALER INFORMED HER THAT SHE WOULD HAVE TO PAY FOR ANY NEW REPAIRS MADE TO THE VEHICLE AT THE COST OF $900. WHILE THE VEHICLE WAS AT THE DEALER FOR THREE WEEKS, SOMEONE IN THE SERVICE CENTER CAUSED THE FRONT WINDSHIELD TO CRACK. THE MILEAGE INFORMATION AND VIN WERE UNKNOWN.
NHTSA ODI #10229780
150,000 miles · Apr 30, 2008
Electrical SystemVisibility
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE REAR DRIVER SIDE VENT WINDOW IS STUCK IN AN INWARD POSITION AND CANNOT BE OPENED. WHILE DRIVING AT ANY SPEED, THE INSTRUMENTAL PANEL LIGHTS BEGIN TO FLASH AND THE VEHICLE SHUTS OFF. THE VEHICLE CAN ONLY BE RESTARTED AFTER WAITING 15 MINUTES. THE DEALER HAS NOT DIAGNOSED THE VEHIC…
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TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE REAR DRIVER SIDE VENT WINDOW IS STUCK IN AN INWARD POSITION AND CANNOT BE OPENED. WHILE DRIVING AT ANY SPEED, THE INSTRUMENTAL PANEL LIGHTS BEGIN TO FLASH AND THE VEHICLE SHUTS OFF. THE VEHICLE CAN ONLY BE RESTARTED AFTER WAITING 15 MINUTES. THE DEALER HAS NOT DIAGNOSED THE VEHICLE. THE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #10226315
32,000 miles · Mar 27, 2008
Electrical System
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD START, SHUT OFF, AND THE ELECTRICAL SYSTEM WOULD MALFUNCTION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE WOULD TURN OFF AND THE SPEEDOMETER WOULD MALFUNCTION. THE CONTACT HAS TAKEN THE VEHICLE TO BE SERVICED MULTIPLE TIMES. THE CURRENT M…
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TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD START, SHUT OFF, AND THE ELECTRICAL SYSTEM WOULD MALFUNCTION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE WOULD TURN OFF AND THE SPEEDOMETER WOULD MALFUNCTION. THE CONTACT HAS TAKEN THE VEHICLE TO BE SERVICED MULTIPLE TIMES. THE CURRENT MILEAGE WAS 142,000 AND FAILURE MILEAGE WAS 32,000.
NHTSA ODI #10222489
40,000 miles · Mar 4, 2008
Electrical System
INSTRUMENT PANEL STOPS WORKING. *TR
NHTSA ODI #10220034
141,562 miles · Feb 6, 2008
Engine And Engine CoolingSteering
ON RAINY DAYS WHEN MAKING SHARP LEFT TURN, THE 97 DODGE CARAVAN (3.0 V6) LOOSES POWER STEERING AND GOES OUT OF CONTROL. THE SERPENTINE DRIVE BELT SLIPPED OUT OF THE TENSIONER PULLEY CAUSING THE POWER STEERING LOSS LEADING TO THIS HAZARDOUS CONDITION WHILE DRIVING IN ADDITION TO THE ROAD BEING WET AND SLIPPERY. THERE IS A POTEN…
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ON RAINY DAYS WHEN MAKING SHARP LEFT TURN, THE 97 DODGE CARAVAN (3.0 V6) LOOSES POWER STEERING AND GOES OUT OF CONTROL. THE SERPENTINE DRIVE BELT SLIPPED OUT OF THE TENSIONER PULLEY CAUSING THE POWER STEERING LOSS LEADING TO THIS HAZARDOUS CONDITION WHILE DRIVING IN ADDITION TO THE ROAD BEING WET AND SLIPPERY. THERE IS A POTENTIAL FOR A CRASH OR DEADLY ACCIDENT IF THIS CONDITION HAPPENS. THIS CONDITION HAPPENED FOUR TIMES IN THE PAST TWO MONTHS. *TR
NHTSA ODI #10217100
127,246 miles · Nov 1, 2007
Service Brakes, Hydraulic
(1) NO BRAKES, BRAKE FAILURE. (2) BADLY RUSTED BRAKE LINES. (3) REPLACE BRAKE LINES. *TR
NHTSA ODI #10207686
Mileage unknown · Jul 17, 2007
Suspension
THE STRUT TOWER ON THE 1997 DODGE CARAVAN, THAT HAS ONLY 85,500 MILES RUSTED AND NEEDED TO BE REPLACED. AFTER RESEARCHING THIS PROBLEM I DISCOVERED THAT THIS WAS A COMMON PROBLEM. DODGE ADMITTED TO A DESIGN FLAW FOR THE PREMATURE RUSTING STRUT TOWERS. A TECH SERVICE BULLETIN FROM CHRYSLER DATED OCTOBER '02 EXPLICITLY STAT…
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THE STRUT TOWER ON THE 1997 DODGE CARAVAN, THAT HAS ONLY 85,500 MILES RUSTED AND NEEDED TO BE REPLACED. AFTER RESEARCHING THIS PROBLEM I DISCOVERED THAT THIS WAS A COMMON PROBLEM. DODGE ADMITTED TO A DESIGN FLAW FOR THE PREMATURE RUSTING STRUT TOWERS. A TECH SERVICE BULLETIN FROM CHRYSLER DATED OCTOBER '02 EXPLICITLY STATED THAT ALL '1996 TO 19'99 CHRYSLER VANS PLYMOUTH, DODGE, AND CHRYSLER, HAD THE PROBLEM WITH THE STRUT TOWERS. ALL OF THEM WILL EVENTUALLY RUST FROM THE BOTTOM UP. AS I STATED, THE STRUT TOWERS WERE DEFECTIVE IN THERE DESIGN. CHRYSLER HAS A WARRANTY PART NUMBER 05086513AA BUT REFUSES TO FIX A KNOWN DANGEROUS DEFECT, BECAUSE THE VAN IS OVER THE 7 YEAR, 100,000 MILE, WHICH EVER COMES FIRST WARRANTY. THIS IS OUTRAGEOUS, ESPECIALLY SINCE THIS VAN HAS BEEN TAKEN TO THE DODGE DEALER FOR ALMOST ALL MAINTENANCE NEEDS AND YEARLY STATE OF MAINE SAFETY INSPECTIONS, AND THIS ISSUE WAS NEVER MENTIONED. CLEARLY, WHEN THE RUSTED STRUT TOWER GIVES, THE STRUT WILL COME UP THROUGH THE HOOD. AT THAT POINT, LIVES WILL BE IN DANGER, AS THE PROBABILITY OF LOSING CONTROL OF THE VEHICLE IS INEVITABLE. PLEASE CONSIDER THIS MY FORMAL COMPLAINT. WILL CHRYSLER LIVE UP TO THE RESPONSIBILITY AND REPAIR THIS KNOW DEFECT FOR THOSE OF US OUT OF THE WARRANTY TIMELINE.*AK
NHTSA ODI #10196573
30,000 miles · Jul 13, 2007
Fuel System, GasolinePower Train
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION AND THE O-RINGS ON THE FUEL INJECTORS ARE FAILING. CHRYSLER STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL # 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 192,000 AND FAILURE…
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TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION AND THE O-RINGS ON THE FUEL INJECTORS ARE FAILING. CHRYSLER STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL # 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 192,000 AND FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10196319
Mileage unknown · Apr 7, 2007
Structure
I HAVE A 1997 DODGE CARAVAN SE PURCHASED NEW. TWO YEARS AGO I NOTICED A SPOT ON THE ROOF, AND ANOTHER ON THE HOOD WHERE THE POLYCOAT WAS BEGINNING TO PEEL. WITHIN TWO YEARS THE CAR LOOKED AS IF IT HAD SOME KIND OF DISEASE. I BEGAN TO NOTICE OTHER CARAVANS OF SIMILAR AGE, AND THEY HAD THE SAME PROBLEM. I SAW OTHER MAKES OF CARS …
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I HAVE A 1997 DODGE CARAVAN SE PURCHASED NEW. TWO YEARS AGO I NOTICED A SPOT ON THE ROOF, AND ANOTHER ON THE HOOD WHERE THE POLYCOAT WAS BEGINNING TO PEEL. WITHIN TWO YEARS THE CAR LOOKED AS IF IT HAD SOME KIND OF DISEASE. I BEGAN TO NOTICE OTHER CARAVANS OF SIMILAR AGE, AND THEY HAD THE SAME PROBLEM. I SAW OTHER MAKES OF CARS THAT WERE MUCH OLDER WITH ORIGINAL PAINT JOBS AND THEY WEREN'T EXPERIENCING THIS PROBLEM. I AM REALLY DISAPPOINTED WITH THE PAINT JOB AND POLY COAT ON THE DODGE CARAVAN. I FEEL FOR WHAT WE PAYED FOR, AND WITH THE PROBLEMS WE HAVE EXPERIENCED , SUCH AS THE WINDSHIELD WIPERS COMING ON BY THEMSELVES, THE SERVICE ENGINE LIGHT COMING ON AND GOING OFF, THE INTERIOR LIGHT COMING ON OR NOT WHEN THE DOOR WAS OPENED, THE WARNING BELL NOT GOING OFF WHEN THE DOOR WAS OPEN, THE EMERGENCY BRAKE WORKING OR NOT WORKING, THE FOGGING OF THE PLASTIC HEADLIGHTS - AT LEAST THE PAINT JOB SHOULD HAVE LASTED!*AK
NHTSA ODI #10187249
Mileage unknown · Mar 12, 2007
Electrical SystemPower Train
THE VAN HAS A HARD TIME GOING IN REVERSE WHEN IT IS COOL OUTSIDE. AND WHEN GOING IN DRIVE THE VAN HAS A HARD TIME SHIFTING INTO ANY GEAR. SOMETIMES THE WHILE DRIVING DOWN THE ROAD THE SPEEDOMETER FLIPS OUT AND SHOOTS TO 0 TO 80 3 TIMES BEFORE IT STOPS AND GOES BACK TO THE RIGHT SPEED THAT I AM GOING. *JB
NHTSA ODI #10184909
Official recalls
7Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 6, 1998
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
Nov 13, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
Apr 28, 1997
THE STEEL ROAD WHEELS WERE DAMAGED BY THE EQUIPMENT USED TO MATCH MOUNT THE WHEEL TO THE TIRE.
Consequence & remedy
Consequence: A SCORE MARK WAS MADE ON THE WHEEL, AFFECTING THE DURABILITY OF THE WHEEL.
Remedy: DEALERS WILL REPLACE ALL ROAD WHEELS (AND FULL SIZE SPARE TIRES) WITH NEW WHEELS.
Oct 29, 1996
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
SQ96016 · Integrated Child Seat Belt Lockup
Opened Sep 18, 1996 · Closed Feb 4, 1997
Status: closed (inferred from source dates) · Seat Belts:integrated Child Seat
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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