WHILE DRIVING AT 60MPH, SPEEDOMETER KEPT MOVING BETWEEN 20MPH AND 90MPH, WITHOUT DRIVER DECREASING OR INCREASING IN SPEED. OIL LIGHT STARTED FLICKERING ALONG WITH ENGINE CHECK LIGHT, THEN THE VEHICLE STARTED JERKING.*AK. CONSUMER STATED THERE WAS A SHORTAGE OF TRANSMISSION FLUID AND ENGINE OIL, THE SERPENTINE BELT WAS FRAYED ON …
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WHILE DRIVING AT 60MPH, SPEEDOMETER KEPT MOVING BETWEEN 20MPH AND 90MPH, WITHOUT DRIVER DECREASING OR INCREASING IN SPEED. OIL LIGHT STARTED FLICKERING ALONG WITH ENGINE CHECK LIGHT, THEN THE VEHICLE STARTED JERKING.*AK. CONSUMER STATED THERE WAS A SHORTAGE OF TRANSMISSION FLUID AND ENGINE OIL, THE SERPENTINE BELT WAS FRAYED ON ONE SIDE EVENTUALLY COMING OFF IDLE PULLY, LOSING STEERING ABILITY, CHRYSLER WAS AWARE OF THE TRANSMISSION AND SPEEDOMETER AND FIXED THE PROBLEM AS A GOODWILL GESTURE.*JB
NHTSA ODI #8015209
Mileage unknown · Jul 30, 2002
Power Train
TRANSMISSION REPLACED. INFORMED BY 5 PROFESSIONAL MECHANICS THAT THE TRANSMISSION IN OUR MODEL IS OF POOR MANUFACTURER'S DESIGN , AND IS ON GOING PROBLEM WITH ALL 1996 & 1997 DODGE CARAVANS WHICH DODGE REFUSES TO ACKNOWLEDGE. THE VEHICLE WOULD "JUMP" OUT OF GEAR & NO ACCELERARTION WAS POSSIBLE. OUR PROBLEM WAS DETECTED EARLY…
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TRANSMISSION REPLACED. INFORMED BY 5 PROFESSIONAL MECHANICS THAT THE TRANSMISSION IN OUR MODEL IS OF POOR MANUFACTURER'S DESIGN , AND IS ON GOING PROBLEM WITH ALL 1996 & 1997 DODGE CARAVANS WHICH DODGE REFUSES TO ACKNOWLEDGE. THE VEHICLE WOULD "JUMP" OUT OF GEAR & NO ACCELERARTION WAS POSSIBLE. OUR PROBLEM WAS DETECTED EARLY AND REPAIRED BEFORE ANY SERIOUS ACCIDENT OCCURED. BECAUSE WE ARE SURE DODGE IS AWARE OF THIS PROBLEM THEY SHOULD BE RESPONSIBLE FOR THE COST OF THE REPAIRS ON OUR VEHICLE! BECAUSE OUR PROBLEM WAS DETECTED EARLY, OUR FAMILY AVOID SERIOUS INJURY. I AM VERY DISAPPOINTED THAT THIS COMPANY IS ALLOWED TO GET AWAY WITH AVOIDING RESPONSIBILITY FOR THEIR OWN POOR WORKMANSHIP! I AM FILING COMPLAINTS WITH ANY & ALL APPLICABLE ORGANIZATIONS & AGENCY ABOUT THIS PROBLEM.*AK
NHTSA ODI #764911
Mileage unknown · Jul 2, 2002
Power Train
I WAS TRYING TO BACK OUT OF MY DRIVE AND THE CAR FAILED TO MOVE. *AK
NHTSA ODI #763755
Mileage unknown · Jun 24, 2002
Exterior LightingPower Train
WHILE BACKING OUT, NOTICED VEHICLE HAD NO TAIL LIGHTS. DEALER HAS BEEN CONTACTED, AND REPAIRED VEHICLE, BUT PROBLEM HAS RETURNED EVERY YEAR. *AKPROBLEM IS STILL OCCURING. A DODGE MECHANIC TOLD CONSUMER THAT IT'S A PROBLEM WITH THE SWITCH ON THE TRANSMISSION. *JG
NHTSA ODI #8012473
Mileage unknown · May 29, 2002
Power Train
TRANSMISSION FAILED TO GO IN REVERSE. *AK
NHTSA ODI #762424
Mileage unknown · May 14, 2002
Power Train
WHILE DRIVING LOST ALL GEARS, WOULD NOT GO INTO ANY GEAR. WHEN APPLYING GAS VEHICLE FELT LIKE IT WAS IN NEUTRAL. CONTACT DEALER. *AK
NHTSA ODI #8009855
Mileage unknown · May 1, 2002
Power Train
CONSUMER STATES THE TRANSMISSION HAS BEEN REPLACED TWICE, DEALERSHIP STATES THERE IS NO FIX FOR PROBLEM.*JB MECHANICS LOOKED AT THE VEHICLE AND IT WAS DETERMINED THE TRANSMISSION DID NOT NEED ANOTHER REPLACEMENT. *JG
NHTSA ODI #8008927
Mileage unknown · Apr 1, 2002
Power TrainCrashInjury
CHILD STARTED VEHICLE WITHOUT APPLYING BRAKES. CHILD WAS ABLE TO SHIFT GEAR INTO REVERSE, RESULTING INTO AN ACCIDENT, AND CAUSING MINOR INJURIES. MECHANIC STATED THERE WAS A LOCKING MECHANISM THAT PREVENTED GEARS TO SHIFT WITHOUT APPLYING BRAKES.*AK
NHTSA ODI #8006691
Mileage unknown · Mar 15, 2002
Power Train
TRANSMISSION FAILED AND WAS REPLACED, CONSUMER FEELS THE MANUFACTURER IS AWARE OF THE PROBLEM AND SHOULD REIMBURSE HER FOR THE REPLACEMENT OF THE FAULTY PRODUCT. *SLC
NHTSA ODI #564749
Mileage unknown · Mar 12, 2002
Power Train
WHILE DRIVING, VEHICLE STARTED TO MAKE A FUNNY SOUND, VEHICLE STARTED TO LOSE POWER WHEN APPLYING GAS. TOOK VEHICLE TO A MECHANIC, AND THEY STATED IT WAS A PROBLEM WITH THE TRANSMISSION. DEALER HAS NOT BEEN CONTACTED.*AK. CONSUMER STATED BOTH PLANETARIES HAD TO BE REPLACED.*JB
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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