NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
123 reportsClear category filterMileage unknown · Sep 28, 2005
Engine And Engine Cooling
SERPENTINE BELT KEEPS COMING OFF AFTER HITTING A PUDDLE OR BODY OF WATER. THIS PROBLEM STARTED, AFTER HAVING WORK DONE TO MY 1997 DODGE CARAVAN. A AUTOMOTIVE SHOP REPLACE THE ORIGINAL SERPENTINE BELT DUE TO BEING DAMAGE (BROKEN). THE VEHICLE HAS BEEN RETURN TO AUTOMOTIVE SHOP FIVE TIME, SINCE THE ORIGINAL SERPENTINE BELT …
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SERPENTINE BELT KEEPS COMING OFF AFTER HITTING A PUDDLE OR BODY OF WATER. THIS PROBLEM STARTED, AFTER HAVING WORK DONE TO MY 1997 DODGE CARAVAN. A AUTOMOTIVE SHOP REPLACE THE ORIGINAL SERPENTINE BELT DUE TO BEING DAMAGE (BROKEN). THE VEHICLE HAS BEEN RETURN TO AUTOMOTIVE SHOP FIVE TIME, SINCE THE ORIGINAL SERPENTINE BELT WAS REPLACE, EACH INCIDENT MY DODGE CARAVAN HIT A PUDDLE OF WATER, JUST THE CORRECT WAY IN WHICH CAUSING THE SERPENTINE BELT TO COME OFF AFTER THE SERPENTINE BELT COME OFF THE CHECK ENGINE LIGHT AND THE BATTERY CHECK ENGINE LIGHT COMES ON THEN THE POWER STEERING LOCKS UP IN WHICH THE CAR IS OUT OF CONTROL. DAIMLER CHRYSLER CORPORATION AND THE UNITED STATES GOVERNMENT KNOWS THEIR IS A PROBLEM WITH THE SERPENTINE BELT CONFIGURATION, BUT CHOSEN NOT TO DUE THE RIGHT THING. *JB
NHTSA ODI #10137988
Mileage unknown · Jun 3, 2005
Engine And Engine CoolingPower Train
DT: TRANSMISSION: CONTACT STATES VEHICLE HAD 28,000 MILES WHEN TRANSMISSION WENT OUT. THE TRANSMISSION WAS REBUILT, AND AGAIN AT 50,000 THE TRANSMISSION WENT OUT, THE TRANSMISSION WAS AGAIN REBUILT. AT ABOUT 70,000 THE TRANSMISSION FAILED AGAIN. TRANSMISSION SERVICE MECHANIC STATED THAT THESE VANS NEEDED TO BE EQUIPPED …
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DT: TRANSMISSION: CONTACT STATES VEHICLE HAD 28,000 MILES WHEN TRANSMISSION WENT OUT. THE TRANSMISSION WAS REBUILT, AND AGAIN AT 50,000 THE TRANSMISSION WENT OUT, THE TRANSMISSION WAS AGAIN REBUILT. AT ABOUT 70,000 THE TRANSMISSION FAILED AGAIN. TRANSMISSION SERVICE MECHANIC STATED THAT THESE VANS NEEDED TO BE EQUIPPED WITH ANOTHER COOLING SYSTEM. THE TRANSMISSION WAS REBUILT AND ANOTHER COOLING SYSTEM INSTALLED.*AK ENGINE: CONTACT STATES THE OIL WARNING LIGHT COMES ON EVEN WHEN THE VEHICLE IS FULL OF OIL. THREE DIFFERENT MECHANIC SHOPS SAID THERE IS NOT ENOUGH OIL PRESSURE TO KEEP OIL ON THE BEARINGS.
NHTSA ODI #10124079
Mileage unknown · Jan 10, 2005
Engine And Engine Cooling
SERPENTINE BELT COMES OFF DODGE GRAND CARAVAN WHENEVER THERE IS INCLEMENT WEATHER -IE, RAIN , SNOW, SLUSH, MAKING IT ALMOST IMPOSSIBLE TO DRIVE THIS VEHICLE. MY SPECIFIC CONCERN IS THAT - THIS DEFECT- MAY CAUSE AN EXTREMELY SERIOUS ACCIDENT ON SOME SUPER HIGHWAY BECAUSE STEERING BECOMES ALMOST IMPOSSIBLE. I THINK THE POTENTIAL…
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SERPENTINE BELT COMES OFF DODGE GRAND CARAVAN WHENEVER THERE IS INCLEMENT WEATHER -IE, RAIN , SNOW, SLUSH, MAKING IT ALMOST IMPOSSIBLE TO DRIVE THIS VEHICLE. MY SPECIFIC CONCERN IS THAT - THIS DEFECT- MAY CAUSE AN EXTREMELY SERIOUS ACCIDENT ON SOME SUPER HIGHWAY BECAUSE STEERING BECOMES ALMOST IMPOSSIBLE. I THINK THE POTENTIAL FOR MANY DEATHS IS THERE IF THIS PROBLEM - WHICH APPEARS QUITE FREQUENTLY ON CHRYSLER PRODUCT MINIVANS IS NOT CORRECTED. IT IS MY OPIUNION THAT THERE SHOULD BE A RECALL ON ALL THE MINIVANS WHICH HAVE SIMILAR CONFIGURATIONS AS THE 1997 3.3 SERIES ENGINES. *AK
NHTSA ODI #10106055
Mileage unknown · Sep 14, 2004
Engine And Engine Cooling
CONSUMER WAS HAVING THE SAME PROBLEM WITH VEHICLE THAT SHE HAD ONE YEAR AGO, BUT HAD IT REPAIRED VIA RECALL NOTICE. VEHICLE DID NOT WANT TO START IN THE MORNING. CONSUMER COULD NOT AFFORD TO PAY FOR IT, AND DEALER WOULD NOT REPAIR IT AGAIN. IT WAS REPAIRED ONE YEAR AGO. *AK
NHTSA ODI #10092170
Mileage unknown · Aug 9, 2004
Engine And Engine Cooling
WHILE DRIVING VEHICLE STALLED. CONSUMER WAS NOT ABLE TO RESTART VEHICLE. HAD THE VEHICLE TO TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK
NHTSA ODI #10087495
90,000 miles · May 14, 2004
Engine And Engine CoolingPower Train
I BOUGHT THIS VAN NEW IN 1997 JUST AFTER BUYING THE VAN THERE WAS TICKING NOISE COMING FROM THE ENGINE I FEEL IT IS THE LIFTERS BUT DEALERSHIP SAYS NO IT WAS THE FUEL PURGE VALVE. THE NOISE COUNTINUES TO GET WORSE AND I AM SURE THE NOISE IS THE LIFTERS WHEN I CHANGE THE OIL TO 10W-30 THE NOISE GOES AWAY. THE OXYGEN SENSOR WAS RE…
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I BOUGHT THIS VAN NEW IN 1997 JUST AFTER BUYING THE VAN THERE WAS TICKING NOISE COMING FROM THE ENGINE I FEEL IT IS THE LIFTERS BUT DEALERSHIP SAYS NO IT WAS THE FUEL PURGE VALVE. THE NOISE COUNTINUES TO GET WORSE AND I AM SURE THE NOISE IS THE LIFTERS WHEN I CHANGE THE OIL TO 10W-30 THE NOISE GOES AWAY. THE OXYGEN SENSOR WAS REPLACED AT APPROX 50K MILES. THE VAN HAS RECENTLY BEEN IN THE SHOP FOR THE TRANSMISSION TWO OR THREE TIME SINCE NOVEMBER 2003 APROX. 90,000 MILES ON IT. THE TRANSMISSION WAS HANGING UP IN SECOND GEAR WHEN DODGE RETUNED TO ME THE TRANSMISSION SHUTTERED WHILE DRIVING. VEHICLE IS NOW IN THE SHOP FOR THE TRANSMISSION AGAIN IT IS LEAKING FROM THE OUTPUT SHAFT SEALS AND WHILE IN PARK WHEN STARTING THE VEHICLE THE VAN JERKS FOWARD LIKE THE TRASMISSION IS STILL ENGAGED. THIS ALL HAPPENS WHILE IN PARK. SOMETIMES WHEN THE VEHICLE IS SHIFTED FROM DRIVE TO PARK IF THE ACCELORATOR IS PRESSED THE VEHICLE JUMPS / JERKS FOWARD THIS SEEMS TO BE A SAFETY ISSUE AS MY WIFE AND I HAVE THREE CHILDREN THAT SOMETIMES WALK IN FRONT OF THE VAN TO GET IN WHEN WE GO OFF AS A FAMILY. MY CHECK ENGINE LIGHT CAME ON JUST HOURS BEFORE I RETURNED TO THE DEALER FOR TRANSMISSION SERVICE AND IT IS THE EGR VALVE FAILURE THAT CAUSED THE CKECK ENGINE LIGHT TO COME ON. THE DEALERSHIP TRIED TO PUT THE TRANSMISSION OFF AS THAT BUT I AM ALSO A MECHANIC THE EGR VALVE HAS NOTHING TO DO WITH THE TRANSMISSIONACTING AS IF IT IS ENGAGE ALTHOUGH IT IS ACUALLY IN PARK.THIS IS NOT GOOD PRACTICE TO LIE ABOUT A SERIOUS PROBLEM WITH THE VEHICLE. ALSO THE TRANSMISSION LEAK WAS CAUSED FROM THE FIRST REMOVAL OF THE TRANSMISSION AND CHRYSLER WARRANTY DEPARTMENT SAID THE LEAK WOULD NOT BE COVERED THIS IS ALSO VERY DIGUSTING WHEN YOU REMOVE AN AXLE THE SEAL SHOULD BE REPLACED BEFORE YOU REINSTALL THE TRANSMISSION. THE DEALER IS STILL TRYING TO FIND OUT WHAT IS WRONG WITH MY TRANSMISSION. THE WATER PUMP HAS FAILED AND ALSO THE COOLING FAN RELAY FAILED FOR THE ENGINE COOLING SYSTEM.*AK
NHTSA ODI #10072595
94,000 miles · Mar 29, 2004
Engine And Engine CoolingPower Train
A BANGING NOISE WAS HEARD EITHER FROM THE TRANSMISSION OR ENGINE WHEN SHIFTING GEARS. THE NOISE OCCURED WHILE DRIVING OR IDLING. DEALERSHIP WASN'T PROVIDING ANY ASSISTANCE. DEALERSHIP INDICATED THAT THE NOISE COULD NOT BE CORRECTED.*AK
NHTSA ODI #10065064
11,475 miles · Mar 11, 2004
Engine And Engine CoolingEquipmentPower Train
WHILE DRIVING OVER WATER PUDDLES CONSUMER NOTICED THE SERPENTINE BELT FROZE, CAUSING STEERING WHEEL TO LOCK UP. *AK THE POWER STEERING HAD BECOME INOPERATIVE, THE GEARS WOULD SLIP WHEN SHIFTED, THE WATER PUMP LEAKED, THE BELT TENSIONER FELL APART, THE CONSUMER WOULD LOSE THE STEERING WHEN DRIVING THROUGH A PUDDLE OF WATER,…
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WHILE DRIVING OVER WATER PUDDLES CONSUMER NOTICED THE SERPENTINE BELT FROZE, CAUSING STEERING WHEEL TO LOCK UP. *AK THE POWER STEERING HAD BECOME INOPERATIVE, THE GEARS WOULD SLIP WHEN SHIFTED, THE WATER PUMP LEAKED, THE BELT TENSIONER FELL APART, THE CONSUMER WOULD LOSE THE STEERING WHEN DRIVING THROUGH A PUDDLE OF WATER,THE A/C DID NOT BLOW COOL AIR DUE TO A LEAKING EVAPORATOR, AND THE BELT TENSIONER WOULD STICK AND MAKE NOISES WHEN DRIVING THROUGH WATER. *SC *JB
NHTSA ODI #10057730
137,054 miles · Feb 26, 2004
Engine And Engine CoolingInjury
CONSUMER WAS INJURED WHEN HER VEHICLE SLID INTO A DITCH AFTER THE SERPENTINE BELT AND OTHER PARTS FELL TO THE GROUND. *PH *JB
NHTSA ODI #10061134
Mileage unknown · Feb 4, 2004
Engine And Engine CoolingEquipmentLatches/locks/linkages
WE BOUGHT THIS VAN ONE YEAR AGO AND SO FAR WE HAD TO REPLACE BOTH OXYGEN SENSOR, SPEED SENSOR, HEAD GASKET, WATER PUMP, THE TRANSMISSION IS SLIPPING, DOORS LOCK AND UNLOCK WHENEVER THEY WANT NOT JUST THE 16 MPH THING, BALL JOINTS ARE CLUNKING, THE CD PLAYER QUIT AND THEN SOON AFTER FM RADIO ONLY AM WORKS. *AK
NHTSA ODI #10056554
Official recalls
7Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 6, 1998
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
Nov 13, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
Apr 28, 1997
THE STEEL ROAD WHEELS WERE DAMAGED BY THE EQUIPMENT USED TO MATCH MOUNT THE WHEEL TO THE TIRE.
Consequence & remedy
Consequence: A SCORE MARK WAS MADE ON THE WHEEL, AFFECTING THE DURABILITY OF THE WHEEL.
Remedy: DEALERS WILL REPLACE ALL ROAD WHEELS (AND FULL SIZE SPARE TIRES) WITH NEW WHEELS.
Oct 29, 1996
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
SQ96016 · Integrated Child Seat Belt Lockup
Opened Sep 18, 1996 · Closed Feb 4, 1997
Status: closed (inferred from source dates) · Seat Belts:integrated Child Seat
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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