CONSUMER'S VEHICLE WAS HIT HEAD ON BY ANOTHER VEHICLE AT 40 MPH. ONLY THE PASSENGER'S SIDE AIR BAG DEPLOYED. HOWEVER, DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. DRIVER SUSTAINED BRUISES TO BREAST AND STOMACH. RECALL 04V480000 AIR BAG CLOCK SPRING WAS ISSUED. BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO MODEL YEAR. …
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CONSUMER'S VEHICLE WAS HIT HEAD ON BY ANOTHER VEHICLE AT 40 MPH. ONLY THE PASSENGER'S SIDE AIR BAG DEPLOYED. HOWEVER, DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. DRIVER SUSTAINED BRUISES TO BREAST AND STOMACH. RECALL 04V480000 AIR BAG CLOCK SPRING WAS ISSUED. BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO MODEL YEAR. *AK
NHTSA ODI #10099509
Mileage unknown · Oct 20, 2004
Air Bags
WHILE DRIVING, THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE DRIVER PRESSED DOWN ON THE HORN, BUT IT FAILED TO WORK. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
NHTSA ODI #10097296
Mileage unknown · Oct 15, 2004
Air BagsElectrical SystemEquipment
THE CONSUMER REQUESTED REIMBURSEMENT FOR RECALL REPAIRS. THE CONSUMER WAS DENIED BECAUSE THE REPAIRS WERE NOT DONE THE DEALER. *NM THE A/C WAS INOPERATIVE, THE CRUISE CONTROL WAS INOPERATIVE AND THE SES LIGHT. RECALL# 04V480000. *SC *JB
NHTSA ODI #10095138
92,000 miles · Jul 29, 2004
Air BagsElectrical SystemVehicle Speed Control
THE CRUISE CONTROL STOPPED WORKING. THEN THE AIR BAG LIGHT CAME ON. I LATER REALIZED THAT THE HORN DOESN'T WORK. I REPORTED THIS TO THE DEALER SERVICE DEPT. AT A NYS INSPECTION VISIT. THE VEHICLE PASSED INSPECTION.*AK I HAVE HAD SEVERAL INCIDENTS WHERE I NEEDED TO USE THE HORN, AND WAS UNABLE TO. THIS IS A SERIOUS SAFET…
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THE CRUISE CONTROL STOPPED WORKING. THEN THE AIR BAG LIGHT CAME ON. I LATER REALIZED THAT THE HORN DOESN'T WORK. I REPORTED THIS TO THE DEALER SERVICE DEPT. AT A NYS INSPECTION VISIT. THE VEHICLE PASSED INSPECTION.*AK I HAVE HAD SEVERAL INCIDENTS WHERE I NEEDED TO USE THE HORN, AND WAS UNABLE TO. THIS IS A SERIOUS SAFETY DEFECT.
NHTSA ODI #10082916
Mileage unknown · Apr 28, 2004
Air BagsElectrical System
HI MY NAME IS [XXX] AND I PURCHASED A 1997 DODGE CARAVAN FOR $3,600 AND TRADED IN MY CAR WHICH WAS WORTH $400 AT LEAST THAT'S WHAT THE DEALER MAN SAID. I BROUGHT BACK THE CARAVAN THE NEXT DAY TO THE DEALERSHIP BECAUSE I WAS TOLD THEY WERE GOING TO FIX SOME MINOR PROBLEMS, INCLUDING THE HORN THAT WAS NOT FUNCTIONING AT ALL . THEY…
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HI MY NAME IS [XXX] AND I PURCHASED A 1997 DODGE CARAVAN FOR $3,600 AND TRADED IN MY CAR WHICH WAS WORTH $400 AT LEAST THAT'S WHAT THE DEALER MAN SAID. I BROUGHT BACK THE CARAVAN THE NEXT DAY TO THE DEALERSHIP BECAUSE I WAS TOLD THEY WERE GOING TO FIX SOME MINOR PROBLEMS, INCLUDING THE HORN THAT WAS NOT FUNCTIONING AT ALL . THEY SPENT THE WHOLE DAY WITH THE VAN AND DIDN'T DO ANYTHING TO IT, THEN THEY SAID TO BRING IT BACK THE NEXT DAY AND TOLD ME THAT THE HORN WAS GOING TO GET ORDERED AND THAT IT WAS GOING TO TAKE A WHILE BECAUSE THE PART THAT THEY NEEDED COULDN'T BE SENT VIA MAIL BECAUSE IT WAS CONSIDERED TO BE EXPLOSIVE SO WHEN I DECIDED TO ASK FOR MY MONEY BACK SINCE IT HAD A 30 DAY WARRANTY THEY TOLD ME THAT THEY WERE GOING TO FIX IT AS SOON AS POSSIBLE. I WENT TO PICK UP MY VAN AND WHEN I SAW IT THEY PUT IT A DIFFERENT HORN AND TOLD ME THAT IT WOULD PASS INSPECTION AND THAT THEY WOULD REPLACE THE PART THAT THE VAN NEEDED IF I WAS WILLING TO PAY HALF ON IT. IN CONCLUSION TO THIS THE PIECE THAT THEY NEED IS THE CLOCK SPRING WHICH COST ABOUT $ 400 TO $ 900 AND THEY SAID THAT IT WAS SAFE TO DRIVE THE VAN WITH THE HORN THAT THEY PUT IN INSTEAD OF PUTTING A NEW CLOCK SPRING. THEY DIDN'T TELL ME THAT ONCE THE CLOCK SPRINGS BREAKS DOWN THE AIRBAG , CRUISE CONTROL. AND THE RADIO WOULDN'T FUNCTION PROPERLY. I DON'T THINK THAT I SHOULD PAY FOR SOMETHING THAT I THINK THAT THEY SHOULD'VE TAKEN CARE OF BEFORE SELLING THAT VEHICLE. PLEASE HELP ME WITH THIS MATTER I WILL APPRECIATE IF YOU CAN HELP ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10067975
137,000 miles · Feb 3, 2004
Air BagsSteering
I OWN A 1997 DODGE CARAVAN, WITH APPROX 139,000 MILES ON IT. I JUST READ IN THE BIRMINGHAM NEWS ABOUT THE NHTSA INVESTIGATING DAIMLER-CHRYSLER'S 1998-1999 DODGE CARAVANS/CHRYSLER TOWN & COUNTRYS/PLYMOUTH VOYAGERS. THE ARTICLE STATES THE VANS HAD A DEFECT WITH THE STEERING WHEEL/AIRBAG. MINE IS DOING THIS EXACT THING. ABOUT…
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I OWN A 1997 DODGE CARAVAN, WITH APPROX 139,000 MILES ON IT. I JUST READ IN THE BIRMINGHAM NEWS ABOUT THE NHTSA INVESTIGATING DAIMLER-CHRYSLER'S 1998-1999 DODGE CARAVANS/CHRYSLER TOWN & COUNTRYS/PLYMOUTH VOYAGERS. THE ARTICLE STATES THE VANS HAD A DEFECT WITH THE STEERING WHEEL/AIRBAG. MINE IS DOING THIS EXACT THING. ABOUT A MONTH AGO, THE AIRBAG WARNING LIGHT CAME ON, AND THE HORN AND CRUISE CONTROL QUIT WORKING. PLEASE INCLUDE THE 1997 MODEL YEARS IN THE INVESTIGATION.*AK
NHTSA ODI #10056446
Mileage unknown · Jan 12, 2004
Air Bags
AIR BAG LIGHT APPEARED AND REMAINED ON THE DASHBOARD UNTIL THE VEHICLE WAS SHUT OFF. CONSUMER TOOK THE VEHICLE TO GARAGE, AND MECHANIC NOTICED THAT THE CLOCK SPRING NEEDED REPLACEMENT. *AK
NHTSA ODI #10053856
95,000 miles · Dec 8, 2003
Air BagsInjury
AIR BAGS DEPLOYED WITHOUT VEHICLE BEING IN AN ACCIDENT. CONSUMER STATED THE CLAIM WAS DENIED BY THE MANUFACTURER BECAUSE THEY FELT THAT THE UNDERCARRIAGE WAS DAMAGED DUE TO A SIGNIFICANT IMPACT WITH THE HARD SURFACE. A POLICE REPORT WAS TAKEN. DRIVER WAS INJURED. *AK
NHTSA ODI #10050236
81,094 miles · Nov 12, 2003
Air Bags
THE AIR BAG LIGHT ILLUMINATED, WHICH CAUSED THE HORN TO BE INOPERATIVE, CONSUMER WAS INFORMED THE CLOCK SPRING NEEDED TO BE REPLACED, THERE WAS A RECALL REGARDING THE ISSUED, HOWEVER THE MANUFACTURER INFORMED THE CONSUMER THE PROBLEMS WERE NOT RELATED.*JB *JB *NLM
NHTSA ODI #10006881
Mileage unknown · Nov 5, 2003
Air Bags
VEHICLE HORN IS INOPERATIVE AND THE AIR BAG WARNING LIGHT STAYED ILLUMINATED ON DASHBOARD. *MR *SCC *JB
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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