NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
913 reports184,490 miles · Aug 23, 2004
Service Brakes, Hydraulic
BRAKES WERE DEFECTIVE, AND VEHICLE KEPT GOING WHEN THE BRAKES WERE APPLIED. DEALER REPLACED THE ACCUMULATOR VALVE. BUT, BRAKES WERE STILL DEFECTIVE. MANUFACTURER STATED THERE WAS A RECALL ON THE CONTROL VALVE, AND CONSUMER PAID FOR THE REPAIRS.*AK RECALL ON SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES AND SERVICE BRAKES, H…
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BRAKES WERE DEFECTIVE, AND VEHICLE KEPT GOING WHEN THE BRAKES WERE APPLIED. DEALER REPLACED THE ACCUMULATOR VALVE. BUT, BRAKES WERE STILL DEFECTIVE. MANUFACTURER STATED THERE WAS A RECALL ON THE CONTROL VALVE, AND CONSUMER PAID FOR THE REPAIRS.*AK RECALL ON SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES AND SERVICE BRAKES, HYDRAULIC:ANTILOCK # 91V170000 & 96V099000. *TC
NHTSA ODI #10089495
Mileage unknown · Jul 26, 2004
Air BagsCrashInjury
WHILE DRIVING VEHICLE SWERVED TO KEEP FROM HITTING AN ANIMAL. INSTEAD, IT HIT A TREE AT 45 MPH. CONSUMER'S HEAD CRASHED INTO THE WINDSHIELD, BREAKING THE WINDSHIELD. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONTACTED THE MANUFACTURER. IT TOOK TWO WEEKS FOR MANUFACTURER TO ASSESS THE DAMAGE. *AK
NHTSA ODI #10083595
Mileage unknown · Jun 24, 2004
Exterior LightingSuspension
WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON THERE WAS POOR ILLUMINATION. THIS AFFECTED THE VISIBILITY FOR NIGHT TIME DRIVING. THE HEADLIGHT LENS DEVELOPED A CLOUDY RESIDUE OVER THE YEARS. *AK THE CONSUMER NOTICED CONDENSATION ON THE INSIDE OF THE HEADLIGHTS. THE CONSUMER NOTICED THAT A NUMBER OF CARAVANS DISPLAYED THE…
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WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON THERE WAS POOR ILLUMINATION. THIS AFFECTED THE VISIBILITY FOR NIGHT TIME DRIVING. THE HEADLIGHT LENS DEVELOPED A CLOUDY RESIDUE OVER THE YEARS. *AK THE CONSUMER NOTICED CONDENSATION ON THE INSIDE OF THE HEADLIGHTS. THE CONSUMER NOTICED THAT A NUMBER OF CARAVANS DISPLAYED THE SAME PROBLEM. NOT LONG AFTER PURCHASE, THE CONSUMER NOTICED VIBRATION IN THE FRONT END. (THERE WAS AN UNEVEN THRUST) THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND WAS TOLD THAT NOTHING WAS WRONG. *SC *JB
NHTSA ODI #10072154
159,000 miles · Jun 10, 2004
Service Brakes, Hydraulic
RECALL NO.#96V099000, HYDRAULIC BRAKE SYSTEM; THE VEHICLE WAS REPAIRED UNDER THE RECALL IN APRIL 2004. AT THAT TIME THE CONSUMER WAS CHARGED $93.96 FOR LABOR AND OTHER MATERIALS. NOW THE VEHICLE IS SUFFERING THE SAME PROBLEMS THAT THE RECALL IS ABOUT. *AK
NHTSA ODI #10076070
170,000 miles · Jun 4, 2004
Structure
WHILE DRIVING 65 MPH, THE REAR HATCH LATCH SNAPPED. THIS CAUSED THE HATCH TO OPEN AND IT WAS HARD FOR THE CONSUMER TO CLOSE THE HATCH. *AK THE DEALER HAD PREVIOUSLY REPAIRED THE ORIGINAL HATCHBACK LATCH PER RECALL#97V079000. *SC *JB
NHTSA ODI #10071998
Mileage unknown · Apr 30, 2004
Service Brakes, Hydraulic
WHEN DRIVING THE VEHICLE AT AN UNDETERMINED SPEED, THE ABS LIGHT WOULD APPEAR ON THE DASHBOARD. THE CONSUMER HAD INFORMED THE DEALER ABOUT THIS ISSUE ON TWO SEPARATE OCCASIONS; HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE PROBLEM. *LA
NHTSA ODI #10071909
135,000 miles · Mar 24, 2004
Air Bags
WHILE THE DRIVER WAS PULLING OUT OF HIS DRIVEWAY THE AIR BAG ON THE DRIVER SIDE DEPLOYED ALTHOUGH THERE WAS NO IMPACT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
NHTSA ODI #10064820
Mileage unknown · Oct 21, 2003
Electrical SystemFire
WHEN STOPPING AT A LIGHT AND WITH NO INDICATION OF PROBLEM EXISTING VEHICLE CAUGHT ON FIRE UNDER THE HOOD. *AK
NHTSA ODI #10044417
132,256 miles · Oct 2, 2003
Service Brakes, Hydraulic
WHILE BRAKING BRAKE PEDAL WAS VERY HARD. DRIVER HAD TO PRESS HARDER TO GET THE VEHICLE TO STOP. *AK
NHTSA ODI #10042222
146,040 miles · Aug 15, 2003
Service Brakes, Hydraulic
THE VEHICLE EXPERIENCED A VALVE LEAK THAT RESULTED IN ABS FAILURE. THE DEALERSHIP REPLACED THE ACTUATOR, BUT THE PROBLEM STILL EXISTED.*AK *PH *JB
NHTSA ODI #10026410
Official recalls
9Jul 16, 1999
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Consequence & remedy
Consequence: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
Sep 9, 1997
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
Sep 9, 1997
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
May 16, 1997
THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence & remedy
Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Nov 18, 1996
THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence & remedy
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
Jun 13, 1996
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Oct 14, 1992
FUEL TANK FLANGES WERE NOT BENT AS REQUIRED TO ALLOW THE SPECIFIED CLEARANCE FOR THE FUEL TANK MOUNTING STRAPS AND FUEL LINES AT THE TANK.
Consequence & remedy
Consequence: THE UNBENT FLANGES TO THE FUEL TANK WILL DAMAGE THEMOUNTING STRAPS AND/OR FUEL LINES. THE DAMAGED MOUNTING STRAPS MAY BREAK CAUSINGTHE TANK TO DROP AND THE DAMAGED FUEL LINE WILL LEAK FUEL. IN EITHER CASE A FIRECOULD RESULT IF THE SPILLED FUEL IS EXPOSED TO AN IGNITION SOURCE.
Remedy: REPAIR THE FLANGE BY BENDING TO THE CORRECT ANGLE; REPLACE DAMAGED FUEL LINES AND MOUNTING STRAPS.
Feb 14, 1992
THE ZINC PLATING OPERATION PERFORMED ON THE UPPER STEERING COLUMN SHAFT COUPLING BOLT CAUSED HYDROGEN EMBRITTLEMENT AND BREAKAGE OF THE BOLT.
Consequence & remedy
Consequence: FRACTURES OF THE UPPER STEERING COLUMN SHAFT COUPLINGBOLT RESULT IN A LACK OF COUPLING LOAD ON THE SHAFT AND LOSS OF STEERINGCONTROL.
Remedy: REPLACE THE ZINC PLATED BOLT WITH A PHOSPHATE PLATED BOLT.
Oct 4, 1991
THE BRAKE PEDAL PAD ATTACHMENT TO THE PEDAL ARM MAY NOT HAVE ADEQUATE STRENGTH DUE TO MISLOCATION OF WELDS, AND COULD BREAK.
Consequence & remedy
Consequence: FAILURE OF THE PEDAL PAD TO PEDAL ARM ATTACHMENT RESULTSIN LOSS OF BRAKING ABILITY, AND COULD RESULT IN AN ACCIDENT.
Remedy: REPLACE INADEQUATE BRAKE PEDALS WITH PROPERLY MANUFACTURED PEDALS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
14EA97020 · Front Windshield Wiper
Opened Sep 30, 1997 · Closed Jul 27, 1999
Status: closed (inferred from source dates) · Visibility
ALLEGED FAILURES OF WINDSHIELD WIPER SYSTEMS
EA97005 · Safety Belt Anchorage Failures
Opened Apr 10, 1997 · Closed Dec 23, 1997
Status: closed (inferred from source dates) · Seat Belts:front:anchorage
There is no summary currently available
PE97013 · Windshield Wiper Failure
Opened Apr 2, 1997 · Closed Sep 30, 1997
Status: closed (inferred from source dates) · Visibility
ALLEGED WINDSHIELD WIPERS FAIL WHILE IN USE
DP97001 · Windshield Wiper Failure
Opened Mar 12, 1997 · Closed Apr 2, 1997
Status: closed (inferred from source dates) · Visibility
CFAS PETITIONED THE AGENCY TO CONDUCT A DEFECT INVESTIGATION ON WINDSHIELD WIPER FAILURE ON 1989 AND LATER CHRYSLER MODELS WHICH SHOULD INCLUDE, BUT NOT LIMITED TO SPIRIT/ACCLAIM: DYNASTY/NEW YORKER/LANDAU; LANCE/LEBARON; SHADOW/SUNDANCE; CARAVAN/VOYAGER.HOWEVER, BASED ON ODI'S COMPLAINT RECORDS, ONLY CERTAIN MINIVANS WILL BE INVESTIGATED
EA96027 · Alleged Rear Liftgate Support Failure
Opened Oct 31, 1996 · Closed May 16, 1997
Status: closed (inferred from source dates) · Structure
THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
PE96035 · Alleged Rear Liftgate Support Failure
Opened May 6, 1996 · Closed Oct 31, 1996
Status: closed (inferred from source dates) · Structure
THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
EA95029 · Steering Wheel Separation
Opened Sep 26, 1995 · Closed Nov 13, 1996
Status: closed (inferred from source dates) · Steering
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS IT TO THE STEERING COLUMN SHAFT AND IS ATTACHED TO THE UNDERSIDE OF THE STEERING WHEEL ASSEMBLY BY 4 WELDS.IF CRACKS DEVELOP IN THE HEAT AFFECTED REGION OF THE WELDS AND PROPAGATE THROUGH THE STEERING WHEEL ARMATURE TO EACH OF THE WELDS, THE STEERING WHEEL CAN SEPARATE FROM THE HUB.THIS IS A SLOW PROGRESSIVE FAILURE WHICH NORMALLY OCCURS AT HIGH MILEAGE.IN SOME CASES COMPLAINANTS HAVE REPORTED A LOOSENESS OR WOBBLING OF THE STEERING WHEEL PRIOR TO SEPARATION.TO REMEDY THIS DEFECT, CHRYSLER WILL INSPECT THE STEERING WHEELS OF THE AFFECTED VEHICLES FOR CRACKS IN THE HUB AREA.IF ANY CRACKS ARE FOUND, THE STEERING WHEEL WILL BE REPLACED.ALL OTHER VEHICLES WILL HAVE REINFORCING PLATES INSTALLED WHICH WOULD PREVENT A STEERING WHEEL SEPARATION SHOULD CRACKING OCCUR.
EA94028 · Abs Braking System Fails
Opened Jul 29, 1994 · Closed Jun 24, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94024 · Abs Braking System Fails
Opened Mar 7, 1994 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
EA94005 · Liftgate Latches
Opened Jan 31, 1994 · Closed Oct 25, 1995
Status: closed (inferred from source dates) · Structure
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.
PE93084 · Rear Hatch Latch Failure
Opened Sep 30, 1993 · Closed Jan 31, 1994
Status: closed (inferred from source dates) · Structure
There is no summary currently available
EA92033 · Rear Window Shattering
Opened Oct 9, 1992 · Closed Apr 29, 1993
Status: closed (inferred from source dates) · Visibility
There is no summary currently available
PE92053 · Window Shattering
Opened Jun 8, 1992 · Closed Oct 9, 1992
Status: closed (inferred from source dates) · Visibility
There is no summary currently available
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