NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
913 reportsMileage unknown · Feb 19, 2001
Seat Belts
MY DRIVERS SIDE SEAT BELT MALFUNCTIONED THAT IT WOULD NOT RETRACT AND WAS LOOSE AND I COULD NOT EVEN BUCKLE UP MY SEATBELT. I HAD THE VEHICLE IN FOR SERVICE ON A RECALL AND I HAD THE DEALER LOOK AT THE SEATBELT TO FIX IT. THE DEALER ADVISED ME THAT IT NEEDED PARTS AND WITH PARTS AND LABOR IT WOULD COST ME $300 DOLLARS TO FIX IT.…
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MY DRIVERS SIDE SEAT BELT MALFUNCTIONED THAT IT WOULD NOT RETRACT AND WAS LOOSE AND I COULD NOT EVEN BUCKLE UP MY SEATBELT. I HAD THE VEHICLE IN FOR SERVICE ON A RECALL AND I HAD THE DEALER LOOK AT THE SEATBELT TO FIX IT. THE DEALER ADVISED ME THAT IT NEEDED PARTS AND WITH PARTS AND LABOR IT WOULD COST ME $300 DOLLARS TO FIX IT. I CONTACTED DODGE AND THEY SAID THAT THEY COULD NOT DO ANYTHING ABOUT IT SINCE IT WAS OUT OF WARRANTY. MY FEELINGS ARE THAT THIS IS A SAFETY ISSUE AND IT IS A STATE LAW TO WEAR SEATBELTS. I DID FEEL THAT I HAD TO PAY $300 TO FIX THE PROBLEM, THEY WOULD NOT EVEN MEET ME HALF WAY $150. MAYBE YOU CAN HELP RESOLVE THIS PROBLEM, I WAS NEVER IN A ACCIDENT. AND SINCE YOU ARE THE FEDERAL TRAFFIC SAFETY ORGANIZATION YOU MIGHT HAVE SOME INPUT IN THIS MATTER. THANKING YOU IN ADVANCE. RONALD LULA. *AK
NHTSA ODI #741151
Mileage unknown · Feb 17, 2001
Power Train
TRANSMISSION FAILED TWICE. *SLC
NHTSA ODI #785280
Mileage unknown · Feb 8, 2001
Electrical SystemEngine And Engine CoolingService Brakes, Hydraulic
SPARK PLUGS WERE REPLACED DUE TO BEING WORN. *SLC
NHTSA ODI #559544
Mileage unknown · Feb 5, 2001
Unknown Or Other
THIS IS THE SECOND TIME THIS COMPONENT FAILED, THE REPLACEMENT WAS OEM. THEY STILL HAVE NOT GOTTEN IT RIGHT. THIS FAILURE CAUSES THE LOSS OF POWER STEERING, WATER PUMP & ALTERNATOR. IF THIS HAPPENED AT A CRITICAL TIME IT COULD EASILY CAUSE AN ACCIDENT. THIS PROBLEM HAS HAPPENED TO SEVERAL OF MY FRIENDS AND A LOCAL SERVICE S…
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THIS IS THE SECOND TIME THIS COMPONENT FAILED, THE REPLACEMENT WAS OEM. THEY STILL HAVE NOT GOTTEN IT RIGHT. THIS FAILURE CAUSES THE LOSS OF POWER STEERING, WATER PUMP & ALTERNATOR. IF THIS HAPPENED AT A CRITICAL TIME IT COULD EASILY CAUSE AN ACCIDENT. THIS PROBLEM HAS HAPPENED TO SEVERAL OF MY FRIENDS AND A LOCAL SERVICE STATION EVEN CARRIES THE PART DUE TO ITS HIGH FAILURE RATE. NO SAFETY DEFECT THAT FAILED MENTIONED IN SUMMARY. *AK
NHTSA ODI #740474
Mileage unknown · Jan 31, 2001
Power Train
LAST YEAR, THE VAN STARTED REFUSING TO UP SHIFT WHILE DRIVING. I WOULD HAVE TO PULL OVER, STOP THE ENGINE, AND RESTART IT TO GET THE TRANSMISSION TO START TO WORK. I HAD THE TRANS REBUILT (DODGE KIT) FOR $1700. LESS THAN 6 MONTHS LATER, WHILE DRIVING 55 ON THE FREEWAY, THE VAN STOPS MOVING FORWARD AND THE TRANS IS DEAD AGAIN. I …
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LAST YEAR, THE VAN STARTED REFUSING TO UP SHIFT WHILE DRIVING. I WOULD HAVE TO PULL OVER, STOP THE ENGINE, AND RESTART IT TO GET THE TRANSMISSION TO START TO WORK. I HAD THE TRANS REBUILT (DODGE KIT) FOR $1700. LESS THAN 6 MONTHS LATER, WHILE DRIVING 55 ON THE FREEWAY, THE VAN STOPS MOVING FORWARD AND THE TRANS IS DEAD AGAIN. I HAVE SEARCHED THE INTERNET AND FOUND NUMEROUS COMPLAINTS ABOUT OTHER YEARS AND OTHER MODELS OF DODGE TRANSMISSIONS (WWW.AEI.CA/~GREGOIRE/CLAUDE.HTML). SOMETHING NEEDS TO BE DONE ABOUT DODGE AND THEIR TRANSMISSION PROBLEMS. OUR MECHANIC NOW WANTS $1200 MORE TO FIX OUR VAN. WE JUST CAN'T AFFORD IT AFTER THE $1700 LAST YEAR. I WOULD LIKE TO SEE A CLASS ACTION SUIT FILED AGAINST DODGE. THIS PROBLEM SHOULD HAVE BEEN CORRECTED, NOT SWEPT UNDER THE CARPET. I TRY TO BUY AMERICAN, BUT INCIDENTS LIKE THIS MAKE WE WISH I HADN'T.*AK
NHTSA ODI #740225
Mileage unknown · Jan 24, 2001
Service Brakes, Hydraulic
ABS LIGHT & BRAKE LIGHT ARE BOTH ON. BRAKES WERE LOCKED, AND IT WAS VERY HARD FOR VEHICLE TO MOVE. RECALL 96V099000 WAS ISSUED/ ABS BRAKES, RECALL REPAIRS WERE DONE. BUT IT STARTED TO HAPPEN AGAIN.*AK
NHTSA ODI #878932
Mileage unknown · Jan 18, 2001
Suspension
GOING THROUGH A CONTRUCTION AREA AT 10MPH SON NOTICED SWAY BAR HANGING BY LEFT WHEEL. VEHICLE KEPT DRIFTING, BUT WAS CONTROLLEABLE. WAS ABLE TO DRIVE VEHICLE HOME & PARKED IT. HAVE NOT TAKEN TO DEALER AS OF YET. *AK
NHTSA ODI #878481
Mileage unknown · Jan 10, 2001
Engine And Engine Cooling
CONSUMER NOTICED AN OIL LEAK. TOOK VEHICLE TO MECHANIC, AND HE SAID IT WAS A HEAD GASKET PROBLEM, IT NEEDED TO BE REPLACED. CONSUMER STATED THAT HEAD GASKET HAS BEEN CHANGED 3 TIMES. *AK
NHTSA ODI #877837
Mileage unknown · Jan 5, 2001
Visibility
AFTER THE ELECTRIC DEFROSTER WAS TURNED ON TO CLEAR THE GLASS, THE REAR GLASS BROKE, CONSUMER BELIEVES THE GLASS WAS DEFECTIVE. NLM
NHTSA ODI #558690
Mileage unknown · Jan 2, 2001
Visibility
THE VEHICLE LEFT WIPER PIVOT FAILED PRIOR TO RECALL NOTICE 99V-189, CONSUMER REQUEST REIMBURSEMENT. NLM
NHTSA ODI #558543
Official recalls
9Jul 16, 1999
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Consequence & remedy
Consequence: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
Sep 9, 1997
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
Sep 9, 1997
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
May 16, 1997
THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence & remedy
Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
Nov 18, 1996
THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence & remedy
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
Jun 13, 1996
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Oct 14, 1992
FUEL TANK FLANGES WERE NOT BENT AS REQUIRED TO ALLOW THE SPECIFIED CLEARANCE FOR THE FUEL TANK MOUNTING STRAPS AND FUEL LINES AT THE TANK.
Consequence & remedy
Consequence: THE UNBENT FLANGES TO THE FUEL TANK WILL DAMAGE THEMOUNTING STRAPS AND/OR FUEL LINES. THE DAMAGED MOUNTING STRAPS MAY BREAK CAUSINGTHE TANK TO DROP AND THE DAMAGED FUEL LINE WILL LEAK FUEL. IN EITHER CASE A FIRECOULD RESULT IF THE SPILLED FUEL IS EXPOSED TO AN IGNITION SOURCE.
Remedy: REPAIR THE FLANGE BY BENDING TO THE CORRECT ANGLE; REPLACE DAMAGED FUEL LINES AND MOUNTING STRAPS.
Feb 14, 1992
THE ZINC PLATING OPERATION PERFORMED ON THE UPPER STEERING COLUMN SHAFT COUPLING BOLT CAUSED HYDROGEN EMBRITTLEMENT AND BREAKAGE OF THE BOLT.
Consequence & remedy
Consequence: FRACTURES OF THE UPPER STEERING COLUMN SHAFT COUPLINGBOLT RESULT IN A LACK OF COUPLING LOAD ON THE SHAFT AND LOSS OF STEERINGCONTROL.
Remedy: REPLACE THE ZINC PLATED BOLT WITH A PHOSPHATE PLATED BOLT.
Oct 4, 1991
THE BRAKE PEDAL PAD ATTACHMENT TO THE PEDAL ARM MAY NOT HAVE ADEQUATE STRENGTH DUE TO MISLOCATION OF WELDS, AND COULD BREAK.
Consequence & remedy
Consequence: FAILURE OF THE PEDAL PAD TO PEDAL ARM ATTACHMENT RESULTSIN LOSS OF BRAKING ABILITY, AND COULD RESULT IN AN ACCIDENT.
Remedy: REPLACE INADEQUATE BRAKE PEDALS WITH PROPERLY MANUFACTURED PEDALS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
14EA97020 · Front Windshield Wiper
Opened Sep 30, 1997 · Closed Jul 27, 1999
Status: closed (inferred from source dates) · Visibility
ALLEGED FAILURES OF WINDSHIELD WIPER SYSTEMS
EA97005 · Safety Belt Anchorage Failures
Opened Apr 10, 1997 · Closed Dec 23, 1997
Status: closed (inferred from source dates) · Seat Belts:front:anchorage
There is no summary currently available
PE97013 · Windshield Wiper Failure
Opened Apr 2, 1997 · Closed Sep 30, 1997
Status: closed (inferred from source dates) · Visibility
ALLEGED WINDSHIELD WIPERS FAIL WHILE IN USE
DP97001 · Windshield Wiper Failure
Opened Mar 12, 1997 · Closed Apr 2, 1997
Status: closed (inferred from source dates) · Visibility
CFAS PETITIONED THE AGENCY TO CONDUCT A DEFECT INVESTIGATION ON WINDSHIELD WIPER FAILURE ON 1989 AND LATER CHRYSLER MODELS WHICH SHOULD INCLUDE, BUT NOT LIMITED TO SPIRIT/ACCLAIM: DYNASTY/NEW YORKER/LANDAU; LANCE/LEBARON; SHADOW/SUNDANCE; CARAVAN/VOYAGER.HOWEVER, BASED ON ODI'S COMPLAINT RECORDS, ONLY CERTAIN MINIVANS WILL BE INVESTIGATED
EA96027 · Alleged Rear Liftgate Support Failure
Opened Oct 31, 1996 · Closed May 16, 1997
Status: closed (inferred from source dates) · Structure
THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
PE96035 · Alleged Rear Liftgate Support Failure
Opened May 6, 1996 · Closed Oct 31, 1996
Status: closed (inferred from source dates) · Structure
THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
EA95029 · Steering Wheel Separation
Opened Sep 26, 1995 · Closed Nov 13, 1996
Status: closed (inferred from source dates) · Steering
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS IT TO THE STEERING COLUMN SHAFT AND IS ATTACHED TO THE UNDERSIDE OF THE STEERING WHEEL ASSEMBLY BY 4 WELDS.IF CRACKS DEVELOP IN THE HEAT AFFECTED REGION OF THE WELDS AND PROPAGATE THROUGH THE STEERING WHEEL ARMATURE TO EACH OF THE WELDS, THE STEERING WHEEL CAN SEPARATE FROM THE HUB.THIS IS A SLOW PROGRESSIVE FAILURE WHICH NORMALLY OCCURS AT HIGH MILEAGE.IN SOME CASES COMPLAINANTS HAVE REPORTED A LOOSENESS OR WOBBLING OF THE STEERING WHEEL PRIOR TO SEPARATION.TO REMEDY THIS DEFECT, CHRYSLER WILL INSPECT THE STEERING WHEELS OF THE AFFECTED VEHICLES FOR CRACKS IN THE HUB AREA.IF ANY CRACKS ARE FOUND, THE STEERING WHEEL WILL BE REPLACED.ALL OTHER VEHICLES WILL HAVE REINFORCING PLATES INSTALLED WHICH WOULD PREVENT A STEERING WHEEL SEPARATION SHOULD CRACKING OCCUR.
EA94028 · Abs Braking System Fails
Opened Jul 29, 1994 · Closed Jun 24, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94024 · Abs Braking System Fails
Opened Mar 7, 1994 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
EA94005 · Liftgate Latches
Opened Jan 31, 1994 · Closed Oct 25, 1995
Status: closed (inferred from source dates) · Structure
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.
PE93084 · Rear Hatch Latch Failure
Opened Sep 30, 1993 · Closed Jan 31, 1994
Status: closed (inferred from source dates) · Structure
There is no summary currently available
EA92033 · Rear Window Shattering
Opened Oct 9, 1992 · Closed Apr 29, 1993
Status: closed (inferred from source dates) · Visibility
There is no summary currently available
PE92053 · Window Shattering
Opened Jun 8, 1992 · Closed Oct 9, 1992
Status: closed (inferred from source dates) · Visibility
There is no summary currently available
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