1992 Dodge Caravan

TL* THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT STATED THAT THE ANTI LOCK BRAKE WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT WOULD HAVE TO APPLY HEAVY PRESSURE TO THE BRAKE PEDAL DURING THE FAILURE TO STOP THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.

HELLO, I HAVE A ABS RECALL DONE AND IT WAS NOT DONE CORRECTLY AND CAUSED MY VAN TO ALMOST GO OF THE ROAD, THE DEALER WILL NOT DO ANYTHING ABOUT IT AND SAID TAKE IT SOMEWHERE ELSE, I NEED HELP WITH THIS. E-MAIL COPIES ATTACHED: [XXX], MY NAME IS [XXX], I LIVE IN COTTAGE GROVE AND HAD OUR DODGE CARAVAN'S ABS BRAKES REPAIRED AT YOUR DEALERSHIP AND WE HAVE A MAJOR ISSUE CONCERNING THE REPETITIVE AND INCOMPETENT REPAIRS DONE AT YOUR FACILITY. CHRYSLER'S SAFETY DEFECT REPORT # (96V-099), NHTSA CAMPAIGN ID NUMBER: 96V099000 TO BE SPECIFIC. A PDF FILE OF THIS IS ATTACHED FOR YOUR VIEWING, PLEASE TAKE THE TIME TO READ THIS LETTER AND THEN THE CAMPAIGN PDF COMPLETELY, THE ODI RESUME DATED 6-24-1996 PAGE 39 SUMS IT UP QUICKLY. THIS WILL HELP YOU AND YOUR SERVICE MANAGERS ABILITY TO UNDERSTAND THE SERIOUSNESS AND YOUR FAILURE TO PERFORM THE REPAIRS CORRECTLY. AN INCIDENT THAT COULD HAVE TAKEN THE LIVES OR CAUSE INJURY TO ALL MY CHILDREN, MAYBE ANOTHER VEHICLE AND PASSENGERS OCCURRED. THIS HAPPENED ON 4-1-2011, THIS IS NOT A JOKE! MY TWO DAUGHTER'S, MY SON AND ANOTHER PERSON RIDING IN THE VAN AND THE VEHICLE UNEXPECTEDLY LOST BRAKING ON A WINDING ROAD AND ALMOST CRASHED. THIS IS NOT THE FIRST TIME THIS BRAKE FAILURE WAS UNEXPECTED AFTER YOUR REPAIRS! THE REPAIRS WERE NOT PERFORMED CORRECTLY FOR ABS RECALL 0685, THE PROPER TESTING FIXTURE'S WERE NOT INSTALLED DURING ANY OF THE OPERATIONS YOU PROVIDED, DIAGNOSTIC AND REPAIR RECOMMENDATIONS WERE GROSSLY INCORRECT, TECHNICIANS AND SERVICE WRITERS STORY'S ON ALL R.O.'S ARE INADEQUATE AND INCORRECT. I CAN PROVE ALL OF THIS IN A COURT OF LAW, AND AM READY TO DO SO IF NEEDED. IF THE PROPER TESTING AND INSPECTION PROCEDURE WERE PERFORMED IT WOULD HAVE REVILED THE DEFECTIVE ACTUATOR PISTON (BRAKE MASTER CYLINDER) WHICH CAUSES DEBRIS IN THE HYDRAULIC SYSTEM AND COMPROMISES SENSITIVE ELECTRICAL COMPONENTS THAT CONTROL THE BENDIX ANTILOCK 10 BRAKING SYSTEM, THIS PART (BRAKE MASTER CYLINDER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

TL* THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT IS UPSET BECAUSE HE HAS HAD HIS BRAKES REPAIRED TWICE AT HIS OWN EXPENSE. THE CONTACT JUST FOUND OUT THERE WAS AN RECALL ON HIS YEAR/MAKE AND MODEL. HE INFORMED THE MANUFACTURER OF THE FAILURE WITH THE BRAKES. THE MANUFACTURER STATED THAT THEY WOULD ONLY COVER THE EXPENSES IF THE CONTACT VEHICLE HAD LESS THAN 100,000 MILES. THE CONTACT WAS DRIVING AT 40MPH AND THE BRAKES FAILED AGAIN. THE CONTACT PUT ON HIS EMERGENCY BRAKES AND PULLED OVER. HE LATER DROVE IT TO THE REPAIR SHOP. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 110000 AND THE CURRENT MILEAGE WAS 159733.

TL*THE CONTACT OWNS A 1992 DODGE CARAVAN. WHILE DRIVING LESS THAN 55 MPH, THE ABS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DEPRESSED THE BRAKE PEDAL AND FOUND IT TO BE EXTREMELY STIFF. THE BRAKES WERE INOPERATIVE AND HE EVENTUALLY WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL REPEATEDLY WITH GREAT FORCE. ALTHOUGH THERE WAS A RECALL FOR THE ABS FAILURES (NHTSA CAMPAIGN ID NUMBER 96V099000), THE DEALER WOULD NOT MAKE THE NECESSARY REPAIRS BECAUSE THE BRAKE LINE WAS RUSTED. THE REPAIRS WOULD NOT BE EFFECTIVE UNLESS THE CONTACT PAID TO HAVE THE BRAKE LINE REPLACED AT THE ESTIMATED COST OF $700. THE FAILURE AND CURRENT MILEAGES WERE 199,000.

TL*THE CONTACT OWNS A 1992 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS, THE BRAKES FAILED WHEN THEY WERE APPLIED. THE ABS WAS NOT OPERATING PROPERLY, WHICH EXTENDED THE STOPPING DISTANCE. THE WARNING LIGHT INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE WORN ABS PUMP AND PISTON. THE VEHICLE WAS REPAIRED. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR THE SAME FAILURE. THERE WAS A PRIOR RECALL DEFECT REPAIR; HOWEVER, THE RECALL REMEDY HAS NOT CORRECTED THE SAFETY DEFECT. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 197,250 AND CURRENT MILEAGE WAS 215,000. UPDATED 11/19/08. *LJ THE CONSUMER STATED EVEN THOUGH HE WAS NOT CHARGED, THE PROBLEM STILL EXISTS. THERE WAS NO POWER TO THE BRAKE. UPDATED 11/19/08. *JB

TL*- THE CONTACT OWNS A 1992 DODGE CARAVAN. THE CONTACT KNEW THERE WAS A RECALL, AND THE BRAKES WERE NOT OPERATING NORMALLY. THE ANTI LOCK BRAKE WARNING LIGHT ILLUMINATED WHILE DRIVING 55 MPH. THE DEALER REFUSED TO PERFORM RECALL REPAIRS UNTIL THE CONTACT PAID A FEE. THE MECHANIC STATED THAT THE HYDRAULIC PUMP AND PISTON ASSEMBLY AND A BLEEDING THE BRAKE LINE NEEDED TO BE REPAIRED. THE CONTACT CALLED DAIMLER CHRYSLER AND THEY STATED THE CONTACT SHOULD BE REIMBURSED. AFTER PERFORMING THE REPAIRS THE MECHANIC STATED THEY DIDN'T HONOR THE RECALL. THE CONTACT STATED THE HYDRAULIC UNIT FAILED. THE CURRENT AND FAILURE MILEAGE WERE 142,000. THE MECHANIC AND SERVICE ADVISER REQUESTED THE CONTACT LEAVE THE PROPERTY AFTER HE ADVISED THEM THAT THE REPAIR WASN'T COMPLETE AND CONFIRMED WITH THEM THE INITIALS LISTED ON THE PARTS TO BE REPLACED WERE STILL ON THE VEHICLE. THE CONTACTS INVOICE STATED THAT THE PARTS WERE REPLACED. *AK

DT*: THE CONTACT STATED THE VEHICLE LEAKED BRAKE FLUID, REQUIRING EXTREME FORCE ON THE BRAKE PEDAL TO STOP THE VEHICLE. IT WAS TAKEN TO A SERVICE DEALER, WHO NOTIFIED THE CONTACT THAT THE VIN WAS INCLUDED IN NHTSA RECALL #96V099000 WHICH PERTAINS TO THE ANTILOCK SERVICE BRAKES. THE DEALER REPLACED THE ABS PUMP AND MOTOR ASSEMBLY, WHICH TEMPORARILY CORRECTED THE PROBLEM. THE VEHICLE'S BRAKES FAILED AGAIN WHILE DRIVING 5 MPH, AND THE BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS. THE VEHICLE WAS RETURNED TO THE SERVICE DEALER, WHO WAS UNABLE TO PERFORM THE REPAIRS DUE TO A LACK OF PARTS. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR 2 MONTHS. THE MANUFACTURER WAS CONTACTED, WHO WAS UNABLE TO PROVIDE ASSISTANCE. UPDATED 10/31/2006 - THE MASTER CYLINDER WAS REPLACED FOR O-RING LEAK. *NM

DT: THE CONTACT TOOK THE CAR TO DEALER FOR REPAIRS FOR THE ABS SEVERAL TIMES AND IT NEVER HAS BEEN COMPLETELY REPAIRED. THE ABS BRAKES DID NOT STOP VEHICLE QUICKLY ENOUGH. WHEN THE PUMP WORKED IT PUMPED FLUID OUT ONTO THE GROUND. THE DEALER WORKED ON VEHICLE 1-2 MONTHS AGO. THEY REPLACED A PRESSURE PUMP, BUT WERE WAITING ON THE REST OF THE PARTS TO FIX THE CAR. . THE MANUFACTURER TOLD THE CONTACT IT WOULD BE ANOTHER 2-4 MONTHS BEFORE THE PARTS CAME IN. THE CONSUMER CITED RECALL 96V099000 ON THE BRAKES A LONG TIME AGO. HE TOOK THE CAR TO DEALER FOR RECALL REPAIRS, AND THEY TOLD HIM THERE WAS NOTHING WRONG WITH THE CAR.*AK

DT: CONSUMER BOUGHT USED DODGE CARAVAN WITH 108, 000 MILES. CURRENTLY, VEHICLE HAS 112, 000 MILES. VEHICLE WAS TAKEN TO DEALER, AND DEALER FOUND THE HYDRAULIC CONTROL UNIT/ABS PUMP MOTOR WERE FAULTY. BOTH COMPONENTS WERE REPLACED UNDER RECALL 685, ON MAY 5, 2002, VEHICLE HAD 88, 199 MILES ON IT. THEY REPLACED FAILED COMPONENTS WITH REBUILT EQUIPMENT. HOWEVE, VEHICLE WAS LEAKING BRAKE FLUID, AND THE PEDAL WAS STIFF. WHILE DRIVING THROUGH CHARLOTTE NORTH CAROLINA BRAKES WENT OUT. ON ABOUT JULY 7, 2005. FRIEND AT DEALER TOLD CONSUMER THAT THE CONTROL UNIT FOR ABS WAS ABOUT $2000. CONSUMER HAS NOT YET BEEN ABLE TO FIX VEHICLE DUE TO EXCESSIVE COST. CONSUMER HAS BEEN TOLD THAT THE HYDRAULIC CONTROL UNIT WA SLEAKING AND CAUSING THE PROBLEM. *AK