THE DEADBOLT LOCK ON MY DOOR JAMMED AND COULD NOT BE UNLOCKED. THE INSIDE MANUAL LOCK ALSO IS JAMMED. I WENT ONLINE TO ORDER A REPLACEMENT AND FOUND A RECALL( #13E039) BY THE NHTSA ON THESE LOCKS. THE MANUFACTURER, FASTAC INDUSTRIES CORP. AGREED TO REPLACE THE DEFECTIVE CYLINDERS. FIRST, I WAS NEVER NOTIFIED OF THE RECALL. SECOND, I CANNOT CONTACT FASTEC. THEY DO NOT REPLY TO EMAILS AND A PHONE CALL GETS AN ANSWERING MACHINE MESSAGE TO LEAVE YOUR NUMBER AND THEY WILL CALL YOU. WHICH THEY WILL NOT DO. THIRD, WHY CAN RECALLS NOT BE LOOKED UP BY RECALL NUMBER ON YOUR WEBSITE, SAFERCARS.GOV? THE VEHICLE WAS PARKED WHEN THIS HAPPENED.

NHTSA ODI #10838159

Official recalls

17V756000 · Equipment

Nov 22, 2017

Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-2017 Shasta Oasis and Revere recreational trailers, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence & remedy

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Forest River will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on December 27, 2017. Owners may contact Forest River customer service at 1-800-348-7440, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Forest River's number for this recall is 51-0544.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.