Electrical System. Review the 978 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 302 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 269 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

35 crash reports25 fire reports31 injury reports

What owners actually said

1,556 reports

63,500 miles · Feb 19, 2019

Electrical System

THE VAN JUST TURNS OFF WHILE DRIVING. THE FOB MOVES TO THE ACC POSITION. THIS HAS BECOME A MAJOR PROBLEM IN THE LAST 4 DAYS. FEB 17TH - 19TH 2019.

NHTSA ODI #11181142

116,000 miles · Feb 13, 2019

Electrical SystemElectronic Stability Control (esc)

I HAVE A TOWN AND COUNTRY 2010 AND IT HAS BEEN IN THE REPAIR SHOP OFF AND ON FOR THE LAST 5 MONTHS. VAN STARTED STALLING AND JERKING AND CUT OFF IN THE MIDDLE OF A INTERSECTION WITH ONCOMING TRAFFIC SCARED ME TO DEATH. WAS TOLD THE TIPM SYSTEM IS DEFECTIVE. CHRYSLER NEED TO RECALL THIS VAN BEFORE SOMEONE ID KILLED NOT SAFE TO D…

Read full complaint

NHTSA ODI #11176685

100,000 miles · Feb 4, 2019

Electrical SystemElectronic Stability Control (esc)Engine

WHILE DRIVING VAN COMPLETELY SHUT OFF NO POWER NO MOTOR NO STEERING. VAN CONTINUED TO TURN ON AN OFF LIGHTS TURNED ON AN OFF ON THERE OWN. THIS HAPPENED MULTIPLE TIMES HAD PROBLEM FIXED JUST TO COMPLETELY DIED AGAIN SAME ISSUES. THIS VAN HAS COST ME ALOT IN REPAIRS AND RENTALS AN TOWS IT IS NOT SAFE FOR ME TO DRIVE WITH MY KIDS …

Read full complaint

NHTSA ODI #11174266

50,000 miles · Feb 3, 2019

Electrical SystemEngineService Brakes

CAR LOSES POWER WHILE DIVING. LOSE ENGINE POWER, BRAKES, POWER STEERING. LAST INSTANCE WAS WHILE DRIVING 45 MPH.

NHTSA ODI #11173770

127,000 miles · Jan 31, 2019

Power TrainService BrakesSteering

Read full complaint

I OWN A 2010 CHRYSLER TOWN AND COUNTRY AND FOR 3 MONTHS WE HAVE BEEN LIVING A NIGHTMARE. IT POWERS DOWN WHILE WE ARE DRIIVNG IT, WE LOSE STEERING AND BREAKS. IT HAS HAPPENED IN THE MIDDLE OF INTERSECTIONS, WITH CARS BEHIND US, ON HILLS AND COASTED BACKWARDS AND WITH MY CHILDREN IN THE VAN WITH ME. IT HAS SPENT 3 MONTHS IN AND OUT OF SEVERAL GARAGES. IT HAS HAD NUMEROUS PARTS REPLACED, SUCH AS THE BATTERY, ABS MODULE, AND THE PCM. EVEN AFTER ALL THESE PARTS WERE REPLACED AND WE HAVE SPENT QUITE A BIT OF MONEY TO HAVE THEM FIXED IT STILL DOENS'T RUN PROPERLY AND SHUTS DOWN WHILE YOU ARE DRIVING IT. IT IS SUCH A SAFETY CONCERN THAT WE WON'T ALLOW ARE CHILDREN TO RIDE IN IT. SO I OWN $10,000 ON A VAN THAT I CANT TAKE OUT OF MY DRIVEWAY BECAUSE IT ISN'T SAFE TO BE ON THE ROAD. I HAVE CONTACTED CHRYSLER WITH MY VIN NUMBER AND THEY SAY THERE ARE NO COMPLAINTS ABOUT THIS VEHICLE CURRENTLY AND NO RECALLS THAT HAVEN'T BEEN SATISFIED. SO I HAVE A LOAN PAYMENT AND AN UNSAFE VEHICLE WITH NO RESOLUTION ANYWHERE IN SIGHT.

NHTSA ODI #11173368

104,000 miles · Jan 27, 2019

Electrical SystemEngineFuel/propulsion System

Read full complaint

SINCE PURCHASE, THE VEHICLE HAS HAD MULTIPLE ERRATIC NO STARTS, CAUTION LIGHTS ILLUMINATE, WIPERS ACTIVATE, HORN SOUND OFF, AND AN ARRAY OF OTHER ELECTRICAL BUGS. AFTER TAKING THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES WITH COULD NOT DUPLICATE ACTIONS, I WAS TOLD THAT THE FLOOR MAT WAS STICKING UNDER THE PEDAL CONTACTING A SENSOR CAUSING THE NO START ISSUES, WHICH IS DOCUMENTED ON THEIR SERVICE REPORT. SINCE THEN, WE HAVE DEALT WITH THE ISSUES AS THEY WERE SPORADIC. NOW, THE NO START CONDITION HAS LED TO THE REPLACEMENT OF THE TIPM UNIT AS WELL AS 2 FUEL PUMPS. IT WAS TOWED TODAY FOR THE SAME FAULTY CONDITIONS THAT LED TO THE EXPENSIVE REPAIRS. WHILE WE HAVE HAD ISSUES WITH INTERMITTENT ELECTRICAL BUGS WHILE MOVING, THE MAJORITY OF OUR ISSUES HAVE INVOLVED NO MOVEMENT AS THE MOST COMMON ISSUE IS THE NO START CONDITION. MY VEHICLE HAS BEEN IN THE SHOP THE LAST 3 WEEKS, REQUIRED TWO TOWS, AND IS CONTINUOUSLY BURNING UP FUEL PUMPS. CHRYSLER HAS NOT MODIFIED/RE-ENGINEERED THEIR TIPM UNIT ACCORDING TO THE DEALERSHIP AS THE PART NUMBER HAS NEVER CHANGED. I AM CONCERNED THAT I HAVE ANOTHER FAULTY TIPM MODULE CAUSING DAMAGE TO MY VEHICLE, WHICH HAS DECREASED THE RELIABILITY. ALL OF MY RECEIPTS ARE IN THE GLOVE BOX OF THE VEHICLE WHICH IS SITTING AT THE DEALERSHIP, SO I CANNOT UPLOAD THE DOCUMENTS SHOWING THE REPAIRS RIGHT NOW.

NHTSA ODI #11172402

71,000 miles · Jan 26, 2019

Exterior Lighting

WHEN I START THE CAR THE HEAD LIGHTS COME ON FOR A SECOND AND GO OUT .I RESTARTED THE CAR A COUPLE TIMES AND IT WORKED BUT NO LONGER

NHTSA ODI #11172298

126,500 miles · Jan 25, 2019

Unknown Or Other

OUR 2010 CHRYSLER TOWN & COUNTRY TOURING 4.0L V6 HAS NOW, ON 7 DIFFERENT OCCASIONS, JUST SHUT OFF WHILE DRIVING. WHEN THIS HAPPENS, ALL POWER IS LOST...ELECTRICAL, ENGINE, LIGHTS, AND THE ABILITY TO STEER AND USE BRAKES...EVERYTHING.

NHTSA ODI #11172148

110,000 miles · Jan 24, 2019

Electrical SystemEngineUnknown Or Other

Read full complaint

CAR TURNS OFF COMPLETELY RANDOMLY AT A LOW SPEED WHILE DRIVING. TURNS BACK ON. ITS VERY DANGEROUS. IT HAS HAPPENED ON STREETS AS WHILE AS ON THE FREEWAY. NOT SAFE WHILE DRIVING, ESPECIALLY WITH CHILDREN IN THE CAR. I DID SOME RESEARCH AND THIS HAPPENS A LOT WITH THIS PARTICULAR VEHICLE. I HAVE TAKING IT INTO THE DEALERSHIP 3 OR 4 TIMES NOW. SOME PEOPLE SAY THAT THE EGR VALVE IS THE PROBLEM. I FEEL LIKE THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE IS INJURED OR KILLED IN ACCIDENT DUE TO THIS DEFECT.

NHTSA ODI #11171982

134,000 miles · Jan 18, 2019

Electrical SystemEngine

VEHICLE 'COMPLETELY' SHUTS OFF WHILE DRIVING, AND YOU HAVE NO CONTROL. IT HAS OCCURRED TWICE IN THIS MONTH (1/5/19 & 1/10/19), AND BOTH TIMES IT HAS CREATED AN EXTREMELY DANGEROUS CONDITION, FOR EACH TIME I WAS DRIVING ON CITY STREETS. EACH TIME IT HAS HAPPENED AT LOW SPEEDS. THE MOTOR ALSO HAS A CONSTANT JERKING FEELING AT LOWE…

Read full complaint

NHTSA ODI #11170787

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V234000 · Electrical System

May 7, 2014

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence & remedy

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V139000 · Electrical System:ignition

Mar 1, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Consequence & remedy

Consequence: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module