Electrical System. Review the 978 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 302 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 269 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

35 crash reports25 fire reports31 injury reports

Service Brakes complaints

127 reports

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108,000 miles · Mar 14, 2014

EngineService BrakesSteering

THIS CAR SHUTS DOWN OF BEING DRIVEN ABOUT TWO HOURS. IT SHUTS DOWN AT THE END OF A TRIP AS I COME INTO TOWN AND TAKE MY FOOT OFF OF THE GAS. THE DEALERSHIP HAS TEST DROVE THE CAR MULTIPLE TIMES AND THEY CANNOT FIND WHAT THE PROBLEM IS. IT IS NOW APPARENT THIS IS A MUCH LARGER PROBLEM. *TR

NHTSA ODI #10569327

72,000 miles · Feb 24, 2014

EngineService BrakesSteering

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TWICE MY VEHICLE SHUT OFF WHILE DRIVING ON A CITY ROAD AT APPROXIMATELY 35 MPH. THERE WERE NO DASH WARNINGS OTHER THAN THE ELECTRONIC STABILITY CONTROL ICON WAS LIT THE FIRST EPISODE. THE RADIO WAS WORKING, ALL OTHER DASH LIGHTING APPEARED NORMAL FOR A CAR IN OPERATION. I HAD BEEN DRIVING ABOUT 20 MINUTES, SO THE CAR WAS NOT "COLD". THE FIRST TIME, I DID NOT EVEN REALIZE THE CAR HAD STALLED UNTIL I NOTICED IT WAS LOSING SPEED AND THEN FOUND THE CAR WAS NOT RESPONDING TO THE GAS PEDAL. I COASTED INTO THE RIGHT LANE AND TURNED ONTO A SIDE STREET (THAT'S WHEN I REALIZED I HAD NO POWER STEERING, NO BRAKES, AND THE CAR WAS TRULY STALLED). I CONTINUED COASTING TO A STOP. I THEN PUT THE CAR IN PARK AND ATTEMPTED TO RESTART IT. IT RESTARTED IMMEDIATELY, RUNNING SMOOTHLY, SO I CONTINUED ON MY WAY HOME WONDERING WHAT COULD HAVE CAUSED IT TO DIE LIKE THAT? LESS THAN A MILE LATER, IT STALLED AGAIN! THIS TIME I PUT THE CAR IN NEUTRAL AND WHILE CRUISING/COASTING TURNED THE IGNITION KEY TO START TO TRY AND RE-START THE CAR. I THEN PUT THE TRANSMISSION BACK INTO DRIVE TO SEE IF IT HAD RESTARTED, AND SURE ENOUGH I WAS ON MY WAY AGAIN. NO OTHER INDICATORS OF AN ISSUE ON THE DASH. IT HAS NOT HAPPENED SINCE. I WENT OUT ON AN ERRAND LATER THAT EVENING AND THE EPISODE DID NOT REPEAT. I AM QUITE NERVOUS TO TAKE IT ON THE INTERSTATE. MY GOSH! WHAT IF I HAD BEEN ON THE INTERSTATE (75 MPH SPEED LIMIT) TURNING A CURVE, NO POWER STEERING, SLOWING TO A COAST AND PANICKED AS TO WHAT WAS WRONG? I HAVE AN APPOINTMENT WITH A MECHANIC DAY AFTER TOMORROW, BUT UNLESS A CODE WAS THROWN INDICATING AN ERROR, IT SEEMS TO BE A SOMEWHAT ISOLATED EVENT, OR AT LEAST INTERMITTENT EVENT. DEFINITELY SEEMS TO BE A SAFETY ISSUE. *TR

NHTSA ODI #10565674

37,500 miles · Nov 30, 2013

Service Brakes

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NOTICED AN UNUSUAL SOUND COMING FROM LR. EXITED VEHICLE AND IMMEDIATELY SMELLED BURNING BRAKE PADS. LR WHEEL TOO HOT TO TOUCH. DROVE VEHICLE REMAINING 1/2 MILE HOME. AFTER ONLY FIVE MINUTES OF INTERNET RESEARCH I HAD LITERALLY THOUSANDS OF COMPLAINTS ON THIS SAME ISSUE,MOSTLY 2008 TO 2012 MODELS. MY VEHICLE HAS LESS THAN 38000 MILES ON IT AND MORE THAN 50% OF THOSE ARE HIGHWAY MILES. SEEMS LIKE THE SHEER VOLUME OF COMPLAINTS WOULD WARRANT A RECALL OR AT THE VERY LEAST A NHTSA INVESTIGATION. I WILL CERTAINLY TELL EVERYONE I KNOW TO STAY AWAY FROM CHRYSLER PRODUCTS ALTOGETHER. *TR

NHTSA ODI #10554228

53,000 miles · Sep 20, 2013

EngineFuel/propulsion SystemService Brakes

BRAKES SHUTTER WHEN APPLIED. ON 3 SET OF BRAKES. ENGINE QUITS AT IDLE. MUST PUT IN PARK OR NEUTRAL AND RESTART. ENGINE CUTS OUT WHILE DRIVING AT VARIOUS SPEEDS THEN RESUMES. TOOK VAN TO DEALER WITH OD CODE 1128 THEY COULD NOT FIND ANT PROBLEM. PROBLEM CONTINUED. I CHANGED : SPARK PLUGS AND WIRES O2 SENSORS MAP…

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NHTSA ODI #10544653

43,000 miles · Sep 17, 2013

Service Brakes

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SHORTLY AFTER A BRAND NEW 2010 TOWN & COUNTRY I STARTED TO GET SHAKING IN THE STEERING. THE SHAKING WOULD START WHEN I TRIED TO APPLY THE BRAKES. I TOOK IT TO THE DEALER AND THEY SAID IT WAS NORMAL FOR MINIVANS AND THAT I MUST BE DRIVING ON HILLS. THEY SAID THE BRAKES WOULD NEED TO BE RESURFACED. THEY DIDN'T OFFER TO DO THAT AT THAT TIME AND SAID IT WAS MY PROBLEM. AFTER A FEW MORE MONTHS AND THE PROBLEM CONTINUALLY GETTING WORSE, I COULDN'T TAKE IT ANYMORE AND WAS READY TO PAY FOR NEW BRAKES. THE DEALERSHIP PROVIDED SOME SORT OF WARRANTY AND I HAD TO PAY A DEDUCTIBLE. THAT SOLVED THE PROBLEM FOR A TIME. AFTER ABOUT A YEAR, I STARTED GETTING SOME SHAKING ON MY TIRES. I TOOK IT TO THE DEALERSHIP AND THEY SAID THE BRAKES WERE WEARING DOWN AND THAT THEY WOULD NEED TO BE REPLACED SOON. I WAS SURPRISED BECAUSE THE CAR WAS LESS THAN 2 YEARS OLD AND ONLY HAD ABOUT 20K IN MILEAGE. I DIDN'T GET ANY REPAIR AT THAT TIME. NOW IT'S BEEN ABOUT ANOTHER 6 MONTHS AND MY BRAKES ARE COMPLETELY SHOT. THE ROTORS HAVE BEEN WORN DOWN AND NEED TO BE REPLACED ALONG WITH THE PADS. THIS WILL BE THE SECOND SET IN JUST OVER 2 YEARS AND THE CAR HAS AROUND 40K IN MILES. I'M GOING TO PAY FOR THIS REPAIR AND FILE A CLAIM WITH CHRYSLER. THIS DOESN'T SEEM NORMAL AND IT LOOKS LIKE THEY HAVE SOME ISSUES WITH THEIR BRAKES. *TR

NHTSA ODI #10544123

27,000 miles · Sep 2, 2013

Service Brakes

REAR BRAKES AND ROTORS COMPLETELY WENT METAL ON METAL PAID 375.00 FOR REPLACEMENT. THE BRAKES WERE ON A LEASE WITH ONLY 27K MILES ON THEM. THE FRONT BRAKES ALSO HAVE GONE BUT THERE WAS A RECALL WE JUST NEVER WERE NOTIFIED SO NOW WE ARE RESPONSIBLE. *JS

NHTSA ODI #10538438

25,000 miles · Aug 22, 2013

Service Brakes

THERE HAS BEEN A PROBLEM WITH MY FRONT AND REAR BRAKES SINCE I PURCHASED THIS VEHICLE, I HAVE NOW BEEN TO THE DEALER SERVICE FOUR TIME TO HAVE THIS ISSUED FIX. STILL NOT FIXED!!! WHEN I GO TO BRAKE, THE WHOLE VEHICLE SHUTTERS, BRAKES GRIND AND SQUEAK HORRIBLY!! I HAVE SKIDDER SEVERAL TIMES TRYING TO COME TO A COMPLETE STOP!! THI…

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NHTSA ODI #10536623

23,080 miles · Aug 20, 2013

Service Brakes

PURCHASED VEHICLE ON 7/8/2013 - IDENTIFIED PROBLEMS ON TEST DRIVE ON 7/6/2013 - DEALER WAS GOING TO CORRECT - REPLACED CABLE TO BACK UP CAMERA - AIR PRESSURE TO BRAKES TO CLEAR DUST - PICKED UP VEHICLE, LEFT DEALER AT 10:30PM - BRAKES STILL NOT WORKING PROPERLY - IN AM, (7/9) BACKUP CAMERA NOT WORKING - MADE APPOINTMENT FOR 7/13…

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NHTSA ODI #10536408

5,000 miles · Aug 6, 2013

Service Brakes

LEFT REAR BRAKE HOWLING. IT HAS GOTTEN WORSE TO NOW WHERE THE LD BAKE CALIPER AND ROTOR MUST BE REPLACED. THE RIGHT REAR IS LIKELY NOT WORKING AS THE ROTOR IS RUSTY. THE FRONT BRAKE PADS ARE 1/2 OR MORE WORN OUT. THE CAR HAS ONLY 9400 MILES ON IT. CHRYSLER SAYS THE 36 MONTH WARRANTY HAS EXPIRED AND I AM NOW TOTALLY RESPONSI…

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NHTSA ODI #10533954

9,000 miles · Jun 26, 2013

Service Brakes

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WE PURCHASED THE VEHICLE SEPTEMBER 2010. WITHIN FIRST YEAR SEPTEMBER 2011 THE ROTORS NEEDED BE REPLACED DUE TO WARPING. IN 2012 WITHIN A YEAR OF REPLACEMENT, ONE SET WAS REPLACE AND THE OTHER WAS MACHINED DUE TO WARPING. JUNE 2013, HAD TO HAVE BOTH SETS OF ROTORS REPLACED AGAIN DUE TO WARPING. THE ROTORS HAVE WORN OUT BEFORE THE BRAKE PADS. THE REASON WE WERE GIVEN WAS DUE TO EXCESSIVE HEAT. I LIVE IN SOUTHERN CALIFORNIA WHERE THE TEMPERATURE IS NOT EXCESSIVE. THERE IS NO EXPLANATION FOR THE WARPING OR WHAT IS CAUSING THE EXCESSIVE HEAT. THIS IS A SAFETY HAZARD BECAUSE THE BRAKING SYSTEM BECOME COMPROMISED WHEN THE ROTORS GET HOT, THE CAR STARTS TO SHAKE EVERY TIME YOU APPLY THE BRAKES. CHRYSLERS IS NOT ADDRESSING THIS ISSUE. ONLINE, THERE ARE NUMEROUS COMPLAINTS OF THIS EXACT SAME ISSUE. HOW CAN THE ROTORS CONTINUE TO GO BAD WHEN THE BRAKE PADS ARE STILL IN GOOD CONDITION AND ALL WITHIN 10K MILES. *TR

NHTSA ODI #10521994

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V234000 · Electrical System

May 7, 2014

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence & remedy

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V139000 · Electrical System:ignition

Mar 1, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Consequence & remedy

Consequence: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module