Electrical System. Review the 978 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 302 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 269 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

35 crash reports25 fire reports31 injury reports

Engine complaints

302 reports

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80,000 miles · Mar 27, 2015

Electrical SystemEngineSteering

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

NHTSA ODI #10702200

29,000 miles · Mar 25, 2015

EngineInjury

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WHILE AT A STOP LIGHT THEN TURNING GREEN TO GO, I NORMALLY PROCEED TO ACCELERATE THE VEHICLE LOSE ACCELERATION, AND SMOKE EMITTED FROM UNDER THE HOOD AND CLOUDING MY DRIVING VISION, I WAS ABLE TO PULL OVER IN HEAVY TRAFFIC WITHOUT INCIDENT, THEN OPENED THE HOOD SINCE, I DID NOT SEE ANYTHING I ASSUMED IT WAS SAFE TO PROCEED, UPON OPENING THE HOOD, I WAS SURPRISED AND SPRAYED IN THE FACE AND HANDS FROM BOILING ANTIFREEZE, I IMMEDIATELY CLOSED THE HOOD SUFFERING MINIMUM INJURY, I WAS ABLE TO USE THE FLASHLIGHT THE CAR CAME WITH AND INSPECTED THE VEHICLE AND FOUND THE COOLANT HEATER HOSE FITTING FRACTURED CAUSING THE COOLANT TO SPILL, AND SPRAY EVERYWHERE. I WAS ABLE TO CONTACT A FRIEND AND BEING CLOSE TO HOME WE WERE ABLE TO PUSH IT ALL THE WAY HOME. UNDER FURTHER INVESTIGATING THIS SEEMS TO BE A COMMON PROBLEM CHRYSLER NEVER ADDRESSED, IT APPEARS TO HAPPEN ON THE 2008-2010 MODELS IF YOU HAVE THIS PROBLEM YOU CAN DO WHAT I DID AND SAVE 800 HTTPS://WWW.YOUTUBE.COM/WATCH?V=DBNYZQD9LD8. IT APPEARS THOUSANDS OF PEOPLE HAVE THIS PROBLEM. I MANAGED TO SUFFER MINOR BURNS TO THE HANDS AND FACE, AND DAYS LATTER ONLY HAD WATER BLISTERS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION BECAUSE THE DEALER STATED A DIAGNOSTIC FEE WILL BE NEEDED, AND WAS QUOTED AROUND 800 FOR THE FIX, I WAS ABLE TO FIX IT WITH $40 AS THE VIDEO SHOWS IN THE LINK ABOVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT INFACT WHEN I CALLED AND TOLD THEM I WAS INJURED ALL THEY SAID WAS O-OK THAT'S IT THEN PROCEEDED TO TAKE MY COMPLAINT, AND ADDED WE CAN DO NOTHING TILL YOU GET IT DIAGNOSED, AT THIS TIME I HAVE NO FUNDS FOR THIS SO THIS PROBLEM WILL BE A DIY FIX HOWEVER FROM THE COOLANT SPRAYING AND SATURATING EVERY ELECTRICAL COMPONENT UNDER THE HOOD WE HAVE NO IDEA WHAT PROBLEMS LAY AHEAD DUE TO THIS DEFECT CHRYSLER NEVER ADDRESSED. THE FAILURE MILEAGE WAS 29,000. *TR

NHTSA ODI #10701657

45,000 miles · Mar 23, 2015

Engine

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 6/8/15*CN UPDATED 11/6/15 *JS

NHTSA ODI #10701143

25,000 miles · Mar 16, 2015

Engine

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CONSISTENT WITH A CURRENT RECALL OF 2010 CHRYSLER TOWN AND COUNTRY VEHICLES, THE ENGINE WILL JUST SHUT OFF AND STOP RUNNING WITHOUT WARNING WHILE DRIVING. THE VEHICLE WILL LOSE POWER WITHOUT WARNING, POWER STEERING AND POWER BRAKES, ALTHOUGH ALL BATTERY FUNCTIONS WILL STILL OPERATE. THIS HAS HAPPENED NUMEROUS TIMES WHILE DRIVING. I HAVE ASKED CHRYSLER SERVICE DEPARTMENTS TO LOOK AT THE VEHICLE, BUT THEY TELL ME THEY CAN'T FIND ANYTHING WRONG. THERE IS A RECALL THAT DESCRIBES WHAT I'M EXPERIENCING EXACTLY, BUT ACCORDING TO CHRYSLER, MY VAN IS NOT A PART OF THE RECALL AND EVEN IF IT WAS, THERE HAVE NOT BEEN REPLACEMENT PARTS AVAILABLE FOR THIS RECALL FOR 2-3 YEARS. THIS IS COMPLETELY IRRESPONSIBLE ON CHRYSLER'S PART. THIS PROBLEM IS SERIOUS AND COULD EASILY RESULT IN A COLLISION. *TR

NHTSA ODI #10694629

72,000 miles · Mar 13, 2015

EngineFuel/propulsion SystemVehicle Speed Control

OUT OF NOWHERE VEHICLE STOPS RUNNING, NO CHECK ENGINE LIGHTS, BUT VAN SHUTS OFF. THIS HAS HAPPENED A DOZEN OR SO TIMES IN THE LAST FEW WEEKS. TOOK THE VAN TO LOCAL SHOP FOR DIAGNOSTIC TEST. NO CODES APPEARED, TESTED FUEL PUMP AND EGR VALUE, NOT PROBLEMS THERE. MECHANIC UNABLE TO DETECT ISSUE. I'VE NOTICED OTHER COMPLAINTS O…

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NHTSA ODI #10694224

76,000 miles · Mar 13, 2015

Electrical SystemEngine

ALL SYSTEMS SHUT OFF WHILE DRIVING AT APPROXIMATELY 50MPH INCLUDING POWER STEERING, POWER BRAKES, ENGINE AND OTHER ELECTRICAL SYSTEMS. *TR

NHTSA ODI #10694155

100,000 miles · Mar 13, 2015

Electrical SystemElectronic Stability Control (esc)Engine

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VAN UNEXPECTEDLY SHUT DOWN COMPLETELY. IDLE AT RED STOP LIGHT, NOTICED TRACTION CONTROL SENSOR WAS STUCK ON EVEN THOUGH ROAD CONDITIONS WERE NORMAL, NO RAIN, NO SNOW SO DIDN'T THINK MUCH OF IT. SECONDS PAST, STOP LIGHT TURNED GREEN, WENT TO DRIVE VIA GIVING THE CAR GAS AND NOTHING HAPPENED, BRAKES WEREN'T BEING RECOGNIZED, STEERING WAS EXTREMELY TIGHT. REALIZED AT THAT POINT THAT THE VAN COMPLETELY SHUT DOWN (IN DRIVE! IGNITION ON!) WAS ABLE TO COAST TO THE SIDE. TURNED IGNITION TO OFF, RESTARTED. NOW AFRAID TO DRIVE BECAUSE I DON'T UNDERSTAND WHAT HAPPENED. I COULD HAVE TOTALLY BEEN REAR ENDED SINCE THIS HAPPENED SO SUDDENLY. I WAS LUCKY TO NOT BE ON A MAJOR STREET OR ROADWAY. NOW I AM GETTING NO ANSWERS FROM CHRYSLER CORP. I FEEL ITS PART OF THIS REVISED L25 RECALL I SEEN ON NHTSA. *TR

NHTSA ODI #10694152

90,000 miles · Mar 12, 2015

Electrical SystemElectronic Stability Control (esc)Engine

DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN FULL OF GIRL SCOUTS AND THE ENGINE SHUTOFF WITHOUT WARNING. A CAR CAME VERY CLOSE TO HITTING US. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. WE COULD HAVE BEEN SEVERELY INJURED IF THE CAR BEHIND ME HAD HIT US. *TR

NHTSA ODI #10693937

89,000 miles · Mar 12, 2015

Electrical SystemElectronic Stability Control (esc)Engine

AS I WAS DRIVING MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND PULLED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAVE BEEN SEVERELY INJUR…

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NHTSA ODI #10693936

87,000 miles · Mar 12, 2015

Electrical SystemElectronic Stability Control (esc)Engine

AS I WAS DRIVING MY KIDS TO SCHOOL IN MY TOWN AND COUNTRY CHRYSLER MINIVAN THE ENGINE SHUTOFF ON A MAIN STREET. I ALMOST GOT HIT BY THE CAR BEHIND ME AS I COULD NOT ACCELERATE SINCE THE ENGINE SHUT OFF. I PUT ON MY HAZARDS AND GLIDED OVER IN ORDER TO PUT THE VAN IN PARK AND RESTART THE VAN. MY KIDS WERE WITH ME. WE COULD HAV…

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NHTSA ODI #10693935

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V234000 · Electrical System

May 7, 2014

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence & remedy

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V139000 · Electrical System:ignition

Mar 1, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Consequence & remedy

Consequence: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module