Electrical System. Review the 978 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 302 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 269 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

35 crash reports25 fire reports31 injury reports

Engine complaints

302 reports

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58,000 miles · Oct 8, 2015

EngineService BrakesSteering

WHILE DRIVING THE VEHICLE THE ENGINE TURNS OFF AND THERE IS A LOSS OF BRAKES, STEERING AND ENGINE.

NHTSA ODI #10780845

60,000 miles · Oct 8, 2015

EngineService BrakesSteering

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WAS DRIVING OUR 2010 CHRYSLER TOWN AND COUNTRY STRAIGHT DOWN THE ROAD IN OUR HOUSING PLAN WHEN THE ENGINE SHUT OFF. ALL OF THE ELECTRONICS IN THE CAR STILL OPERATED BUT, THERE WAS NO POWER STEERING OR BRAKES. HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD TO STOP. THE VEHICLE ENDED UP STOPPING ON A HILL BUT, WITHOUT THE BRAKES IT STARTED TO DRIFT BACKWARDS. AT THIS POINT THE EMERGENCY BRAKE WAS PUSHED TO GET THE VEHICLE TO STOP. THIS HAPPENED THE VERY NEXT DAY AS WELL. LUCKILY WE WERE NOT DRIVING DOWN THE HIGHWAY AS MY 3 CHILDREN IN THE VEHICLE. THIS COULD BE DEADLY IF DRIVING AT 60 MPH DOWN THE HIGHWAY.

NHTSA ODI #10780741

88,000 miles · Sep 29, 2015

EngineFuel/propulsion SystemSteering

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DRIVING VEHICLE IN RESIDENTIAL NEIGHBORHOOD AT 35 MPH, DASH DISPLAYED THE LOSS OF TRACTION WARNING LIGHT. I NOTICED, TOO, THAT THE ACCELERATOR PEDAL WASN'T WORKING AND APPARENTLY THE ENTIRE ENGINE COMPLETELY SHUT OFF. ALL ELECTRICAL COMPONENTS STILL WORKED INCLUDING RADIO, NAVIGATION SYSTEM, ETC. I COMPLETELY LOST THE ABILITY TO STEER THE VEHICLE AS WELL. HAD TO PUT ON MY HAZARDS. STOP. PUT THE VEHICLE IN PARK. TURN THE VEHICLE OFF. TURN IT BACK ON AND IT WOULD RUN AGAIN.

NHTSA ODI #10778382

90,000 miles · Sep 23, 2015

Engine

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THE VEHICLE LOSES POWER WHEN DRIVING AT HIGHWAY SPEEDS AS SHOWN BY A SEVERE REDUCTION IN RPM'S--SOMETIMES, AS IN THIS INCIDENT, THE VEHICLE SHUTS OFF (STALLS) WITHOUT WARNING, WHICH RESULTS IN LOSS OF POWER STEERING AND BRAKES AND IS A DANGEROUS SAFETY SITUATION IN HIGHWAY TRAFFIC ESPECIALLY.WE HAVE COMPLAINED ABOUT THIS ISSUE ONCE BEFORE IN MAY, 2015. THERE IS A CHRYSLER RECALL FOR THIS EXACT DEFECT; HOWEVER, WE ARE BEING TOLD THAT OUR PARTICULAR VEHICLE, BASED ON VIN NUMBER, IS NOT PART OF THE RECALL, DESPITE IT BEING THE MODEL YEAR (2010) AND MANUFACTURE TIME RANGE (JAN 2007 TO JUNE 2010) THAT ARE CITED IN THE RECALL NOTICES ON THE NHTSA SAFTERCARS.GOV SITE.

NHTSA ODI #10773894

80,000 miles · Sep 15, 2015

Engine

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SECOND COMPLAINT. THE FIRST PARAGRAPH LISTED IS FROM FIRST COMPLAINT WITH AN UPDATE OF A RECENT ISSUE. *OVER THE COURSE OF A FEW MONTHS, VAN WOULD SHUT OFF WHILE DRIVING. NOTHING WOULD WORK, OBVIOUSLY, SO I WOULD HAVE TO BRAKE AND TRY TO COAST TO THE SIDE OF THE ROAD. HAPPENED 3 TO 4 TIMES WITHIN A FEW MONTHS AROUND APRIL 2014. FRIENDS RECEIVED A RECALL NOTICE REGARDING THE IGNITION SWITCH-THEY HAVE A VAN LIKE OURS BUT A DIFFERENT YEAR. WE ARE NOT ON THE LIST FOR REPAIR. WANTED TO FILE A COMPLAINT SO THE COMPANY IS AWARE OF THE SITUATION. I DID CALL CHRYSLER AND SPEAK WITH A CUSTOMER SERVICE REP ALSO. THEY TOOK SOME INFORMATION AND MADE A CASE NUMBER FOR US. WE ARE CONCERNED THIS WILL CONTINUE TO HAPPEN AND DON'T WANT TO PUT OUR FAMILY AT RISK WHILE DRIVING. WE HAVE TWO YOUNG CHILDREN AND WANT TO MAKE SURE OUR VEHICLE IS SAFE. THANK YOU FOR YOUR TIME. *UPDATE-SEPTEMBER 2015 I RECEIVED A FORM FROM YOUR OFFICE TO PROVIDE ADDITIONAL INFORMATION (REFERENCE 10727012). I WILL BE MAILING THAT SHORTLY. HOWEVER, THIS ISSUE HAS HAPPENED AGAIN AND WE WANT TO REPORT IT. CHRYSLER HAS CLOSED THE CASE AND SAID IT IS OUT OF POCKET COST FOR US. THEY ADMITTED THAT THEY HAVE HAD COMPLAINTS REGARDING OUR MAKE/YEAR FROM OTHER CUSTOMERS. THEY ARE NOT BEING HELPFUL. OUR VAN SHUT OFF WHILE DRIVING ON SEPTEMBER 14, 2015 AND SEPTEMBER 15, 2015. BOTH TIMES I WAS GOING AROUND 30-35 MILES PER HOUR. PLEASE HELP! WE ARE WORRIED ABOUT OUR SAFETY AND OUR CHILDREN'S SAFETY! THANK YOU! *TR

NHTSA ODI #10763830

68,000 miles · Sep 4, 2015

Electrical SystemEnginePower Train

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I AM WRITING IN REGARD TO THE WIRELESS IGNITION MODULE RECALL THAT AFFECTS MY VEHICLE. I WOULD LIKE TO LODGE A COMPLAINT AGAINST THE DEALERSHIP: MCGRATH AUTO 1616 51ST ST NE CEDAR RAPIDS,IA52402 SALES:(877) 226-0908 SERVICE:(888) 903-7864 PARTS:(888) 903-7864 THIS DEALERSHIP HAS *NOT* FIXED THIS DEFECT WITHIN A REASONABLE AMOUNT OF TIME. WE HAVE CALLED THIS DEALERSHIP REGARDING THIS RECALL IN LATE JUNE AND ON JULY 15. EACH TIME WE WERE TOLD THAT THE PARTS WOULD HAVE TO BE ORDERED AND WE WOULD BE CONTACTED WHEN THEY WERE IN STOCK. MY VEHICLE HAS STARTED EXHIBITING THE SYMPTOMS OF THE DEFECT ASSOCIATED WITH THIS RECALL AND HAS STARTED SHUTTING OFF WHILE WE ARE DRIVING THE VEHICLE. WE CALLED THE DEALERSHIP TODAY (SEPTEMBER 4) TO STATE THAT WE HAD A SAFETY ISSUE AND NEEDED THE VEHICLE FIXED IMMEDIATELY. THE DEALERSHIP SAID THEY HAD THE PARTS BUT REQUESTED WE LEAVE THE VEHICLE WITH THEM ALL DAY RATHER THAN THE 'ONE HOUR TO COMPLETE' THE RECALL NOTICE STATES. SINCE WE LIVE APPROXIMATELY 30 MILES FROM THE DEALERSHIP I ASKED FOR A LOANER VEHICLE IF WE WERE GOING TO BE WITHOUT OUR VEHICLE FOR A DAY AND WAS TOLD NO LOANER VEHICLE WAS AVAILABLE. I THEN ASKED FOR THE NEXT AVAILABLE APPOINTMENT AND WAS TOLD THEY COULDN'T GET ME IN FOR A WEEK. WE NOW HAVE AN APPOINTMENT ON SEPTEMBER 11 AT 1PM. I AM CONCERNED THAT MY VEHICLE IS GOING TO CONTINUE TO EXHIBIT THIS DEFECT WHILE DRIVING AND PUT MY SAFETY AND THE SAFETY OF MY FAMILY IN JEOPARDY. I AM APPALLED BY THE LACK OF URGENCY THIS DEALERSHIP HAS EXHIBITED IN DEALING WITH THIS RECALL ON MY VEHICLE AND I WOULD LIKE THEM TO BE REPRIMANDED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10761731

142,122 miles · Aug 27, 2015

Air BagsEngineService Brakes

LOST VEHICLE ELECTRICAL SYSTEM WHEN I WENT OVER A BUMP IN THE ROAD, ON HIGHWAY US-1 IN SAINT AUGUSTINE, FLORIDA. I PULLED OVER AND STOPPED THE VEHICLE. THEN RESTARTED THE VEHICLE AND DROVE OFF. BUT THIS HAPPENED TWICE. SECOND TIME, I HAD TO WIGGLE THE KEY IN THE IGNITION, TO GET THE IGNITION TO START THE VEHICLE AGAIN.

NHTSA ODI #10759820

63,000 miles · Aug 17, 2015

Engine

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ENGINE STALLED. THE VEHICLE RESTARTED AFTER EACH FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS…

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NHTSA ODI #10749221

Mileage unknown · Aug 10, 2015

Engine

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I RECEIVED A RECALL NOTICE IN THE BEGINNING OF THE SUMMER (JUNE) STATING THERE HAD BEEN A RECALL FOR MY VAN WHICH COULD RESULT IN THE UNINTENDED SHUT OFF OF MY ENGINE WHILE DRIVING. I HAVE ATTEMPTED 3 TIMES NOW TO MAKE AN APPOINTMENT AT MY DEALERSHIP (CHRYSLER CORWIN DODGE IN FARGO ND) AND WAS TOLD EVERY TIME THAT THEY DID NOT HAVE THE PARTS AND WERE WAITING ON CHRYSLER TO SEND MORE. THEY EXPLAINED THAT CHRYSLER HAD SO MANY RECALLS THEY COULD NOT KEEP UP WITH THE DEMAND IN PARTS SO THE DEALERSHIP WAS UNABLE TO ORDER THEM; THEY HAD TO WAIT FOR CHRYSLER TO SEND THEM. I ASKED IF I COULD MAKE AN APPOINTMENT HAVE THE PARTS HELD FOR ME ONCE THEY CAME IN. CHRYSLER TOLD ME THEY WERE UNABLE TO HOLD THE PARTS (ALTHOUGH MY RECALL NOTICE STATED TO REQUEST THE PARTS BE HELD). WHAT ELSE CAN I DO TO FIX THIS PROBLEM AS OUR VAN IS THE MAIN SOURCE OF TRANSPORTATION FOR OUR FAMILY?

NHTSA ODI #10747395

45,000 miles · Jul 24, 2015

EngineService BrakesSteering

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IN JUNE 2013 MY ENGINE STALLED WITHOUT WARNING. I LOST POWER STEERING AND POWER BRAKES. I WAS TRAVELING <10 MPH. I HAD ANOTHER INCIDENT LATER THAT SAME YEAR IN OCTOBER. THE INCIDENTS WERE SO RANDOM AND I THOUGHT PERHAPS I DIDN'T TURN THE KEY FOB ALL THE WAY AFTER STARTING THE VEHICLE VIA THE REMOTE START SYSTEM. AGAIN IN 2014 IT OCCURRED SEVERAL TIMES, SO I STARTED TRYING TO DETERMINE THE COMMON DENOMINATOR, BUT COULD FIND NONE. THE SERVICE STATION I BROUGHT IT TO COULDN'T DIAGNOSE OR REPAIR DUE TO THE INABILITY TO REPLICATE THE PROBLEM. IN 2015, THE PROBLEM BECAME MORE FREQUENT AND TODAY I AM NOW EXPERIENCING THIS 2-3 TIMES PER DAY 3-4 TIMES PER WEEK AT SPEEDS TRAVELING UP TO 40 MPH. I BROUGHT IT TO MY LOCAL CHRYSLER DEALERSHIP WHERE I PURCHASED THE VEHICLE AND AFTER HAVING MY VEHICLE FOR 5 DAYS THEY WERE UNABLE TO DIAGNOSE OR REPAIR DUE TO THE INABILITY TO REPLICATE THE PROBLEM. THIS HAS TRULY BECOME A SERIOUS SAFETY ISSUE AS I ALWAYS LOSE POWER STEERING AND BRAKES. TYPICALLY, I PUT MY HAZARDS ON, PLACE THE VEHICLE IN NEUTRAL, RESTART IT, RETURN TO DRIVE, AND TURN HAZARDS OFF. HOWEVER, I CAME VERY CLOSE TO BEING INVOLVED IN AN ACCIDENT WHEN THIS OCCURRED WHILE I WAS MAKING A LEFT HAND TURN THROUGH AN INTERSECTION. I AM AT A LOSS AS WHAT TO DO.

NHTSA ODI #10743428

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V234000 · Electrical System

May 7, 2014

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence & remedy

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V139000 · Electrical System:ignition

Mar 1, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Consequence & remedy

Consequence: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module