Electrical System. Review the 978 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 302 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 269 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

35 crash reports25 fire reports31 injury reports

Electronic Stability Control (esc) complaints

73 reports

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86,000 miles · May 22, 2019

Electronic Stability Control (esc)Engine

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WHILE DRIVING THE CAR UNEXPECTEDLY CUT POWER TO THE ENGINE. THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED. WITHOUT THE ABILITY TO DRIVE I SLOWLY COASTED TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARK AND THEN IN DRIVE AGAIN BUT STILL THE GAS PETAL WAS NOT HAVING ANY EFFECT. I HAD TO SHUT THE CAR OFF AND RESTART TO GET GOING AGAIN. THE VAN IS NEW TO US AND HAS HAPPENED TWICE IN THE THREE DAYS WE'VE OWNED IT. THIS IS EXTREMELY UNSAFE AS IT IS A COMPLETE LOSS OF POWER IN THE MIDDLE OF DRIVING AND I CAN EASILY SEE HOW THIS UNEXPECTED EVENT COULD CAUSE A REAR END COLLISION.

NHTSA ODI #11209169

96,000 miles · Apr 24, 2019

Electrical SystemElectronic Stability Control (esc)Steering

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THE FOLLOWING HAS OCCURRED SEVERAL TIMES. THE LAST OCCURRENCE WAS 4/12/19. ABOUT 5 TO 10 MINUTES ONCE I START DRIVING, THE BRAKES LOCK UP, THE WHEEL LOCKS, THE VAN STALLS, AND THE ORANGE TRACTION LIGHT COMES ON. I TURN THE CAR OFF, PUT IT IN PARK AND THEN RESTART IT. AFTER RESTARTING, IT DRIVES OK. THIS HAS HAPPENED ABOUT 15 TIMES SINCE NOVEMBER OF LAST YEAR. I'VE TAKEN IT TO TWO MECHANICS. ON 4/18/19, THE MECHANIC PERFORMED A DIAGNOSTIC TEST. CODES FOUND WERE P1790 AND C121C. THE BATTERY WAS REPLACED AND HE SAID IF THE PROBLEM REOCCURS THE ENGINE CONTROL MODULE IS FAULTY. THE FIRST MECHANIC ALSO MADE SOME REPAIRS. I'VE SPENT OVER $1000 TRYING TO FIX THIS ISSUE. THERE'S OVER 800 ISSUES ON THIS WEBSITE OF THIS ISSUE. WHAT WOULD IT TAKE TO GET AN INVESTIGATION OPENED?

NHTSA ODI #11203578

126,000 miles · Feb 22, 2019

Electronic Stability Control (esc)EnginePower Train

FOR A FEW MONTHS NOW THE VAN WILL SOMETIMES NOT START, EVEN IF STARTING IT BACK UP IMMEDIATELY AFTER JUST DRIVING IT. IT HAS DIED IN THE MIDDLE OF THE ROAD WHILE DRIVING WITH NO STEERING CAPABILITIES, IT HESITATES WHEN DRIVING BETWEEN 35-40 MPH. I NEVER KNOW IF IT'S GOING TO START BACK UP AFTER I SHUT IT OFF, OR WHEN IT'S JUST G…

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NHTSA ODI #11181953

116,000 miles · Feb 13, 2019

Electrical SystemElectronic Stability Control (esc)

I HAVE A TOWN AND COUNTRY 2010 AND IT HAS BEEN IN THE REPAIR SHOP OFF AND ON FOR THE LAST 5 MONTHS. VAN STARTED STALLING AND JERKING AND CUT OFF IN THE MIDDLE OF A INTERSECTION WITH ONCOMING TRAFFIC SCARED ME TO DEATH. WAS TOLD THE TIPM SYSTEM IS DEFECTIVE. CHRYSLER NEED TO RECALL THIS VAN BEFORE SOMEONE ID KILLED NOT SAFE TO D…

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NHTSA ODI #11176685

100,000 miles · Feb 4, 2019

Electrical SystemElectronic Stability Control (esc)Engine

WHILE DRIVING VAN COMPLETELY SHUT OFF NO POWER NO MOTOR NO STEERING. VAN CONTINUED TO TURN ON AN OFF LIGHTS TURNED ON AN OFF ON THERE OWN. THIS HAPPENED MULTIPLE TIMES HAD PROBLEM FIXED JUST TO COMPLETELY DIED AGAIN SAME ISSUES. THIS VAN HAS COST ME ALOT IN REPAIRS AND RENTALS AN TOWS IT IS NOT SAFE FOR ME TO DRIVE WITH MY KIDS …

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NHTSA ODI #11174266

Mileage unknown · Jan 18, 2019

Electrical SystemElectronic Stability Control (esc)Engine

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SHUTS DOWN RANDOMLY WHILE DRIVING AND LOSES POWER STEERING, DIFFICULT TO STOP. OCCURS IN ANY CONDITION OR SPEED. SOMETIMES TRACTION CONTROL WARNING LIGHT COMES ON RIGHT BEFOREHAND. INABILITY TO CONTROL VEHICLE AFTER ENGINE SHUTDOWN. HAS OCCURRED WHEN DRIVING STRAIGHT AND WHEN TURNING. HAS OCCURRED AT LOW SPEED AND HIGH SPEED. HAS OCCURRED ON CITY STREETS AND HIGHWAYS. I JUST CHOSE ONE DATE BUT IT HAS HAPPENED NUMEROUS TIMES. THERE HAVE BEEN MULTIPLE NEAR MISSES OF CRASHING OR BEING HIT WHILE VEHICLE.

NHTSA ODI #11170715

Mileage unknown · Dec 6, 2018

Electrical SystemElectronic Stability Control (esc)Unknown Or Other

CHRYSLER TOWN AND COUNTRY 2010 THE WIRELESS IGNITION NODE IS PROBLEM R03/NHTSA 14V-373 BUT I CALL CHRYSLER SAID MY CAR IS NOT INCLUSE RECALL, BUT 2 DAY AGO MY CAR SUDDLELY ENGINE SHOT DOWN ON THE HIGHWAY.

NHTSA ODI #11156644

119,000 miles · Oct 21, 2018

Electronic Stability Control (esc)Power TrainVehicle Speed Control

VEHICLE STALLS WHILE DRIVING THE CAR ON CITY STREET AND HIGHWAY. NO WARNING AND IT LOSES ALL POWER. STEERING WHEEL LOCKS AND THE ONLY THING I CAN DO IS BRAKE TO STOP THE CAR. THIS HAS HAPPENED 3 TIMES NOW WITH MY KIDS IN THE CAR WITH ME. NOT SAFE AT ALL AND FOR SOME REASON MY VIN IS NOT IN THE RECALL ABOUT THIS ISSUE.

NHTSA ODI #11141655

96,069 miles · Oct 11, 2018

Electrical SystemElectronic Stability Control (esc)Steering

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ON MULTIPLE OCCASIONS, SO FAR HAPPENED 3 TIMES DURING THE FIRST 5 MINS DRIVING ON A CURVED ROAD, TWICE HAPPENED AT THE SAME LOCATION 1 WEEK APART. FIRST LOST THE POWER STEERING, THEN THE ESP/TRACTION CONTROL LIGHTS ON, POWER BRAKE LOST NEXT. MANAGE TO STOP THE CAR, TURN ON THE HAZARD LIGHTS AND RESTART THE 2010 T&C. THEN EVERY THING BACK TO NORMAL AGAIN. SENT TO SANDS CHRYSLER DEALER OVER QUAKERTOWN PA 18951, NO CODE READ OUT, SUGGEST TO START WITH 90K MAINTENANCE. NOTICED SO MANY SIMILIAR CASE REPORTED THROUGH THE WEB PAGES, HOPE CHRYSLER TREAT THIS SERIOUSLY. THE DEALER DID NOT PERFORM THE L25 RECALL ON THE IGNITION SWITCH, LOOKS LIKE MY CAR IS NOT QUALIFY, I WILL DOUBLE CHECK AGAIN. MILAGE READING IS 96069

NHTSA ODI #11139734

81,000 miles · Mar 12, 2018

Electrical SystemElectronic Stability Control (esc)Engine

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WHILE DRIVING THE CAR IN TOWN IT HAS NOW (3RD TIME) RANDOMLY SHUT OFF. IT HAS HAPPEN WHILE GOING ANYWHERE FROM 10-40 MPH. THE TRACTION LIGHT FLASHES FOR A QUICK SECOND AND THEN YOU LOSE ALL POWER. THIS INCLUDES THE BREAKS AND STEERING. WAS ABLE TO COAST TO THE SIDE OF THE ROAD. PUT THE CAR IN PARK AND START THE CAR BACK UP AND IT HAS RUN FINE. IT HAS BECOME MORE FREQUENT RECENTLY AND IS A VERY SERIOUS SITUATION AS WE HAVE AVOIDED AN ACCIDENT TWICE WITH OTHER CARS AROUND US ALMOST HITTING US. THIS SHOULD BE RECALLED AS I HAVE READ OVER 200 DIFFERENT REPORTS ON VARIOUS SITES. WE TOOK TO A DEALER AND THEY WERE NOT ABLE TO GET A CODE TO PIN POINT WHAT IS WRONG. I HAVE HEARD THE ERG VALVE WAS REPLACED ON SOME AND IT HAS SOLVE THIS ISSUE. IF CHRYSLER DOESN'T WANT TO LOOK INTO THIS REOCCURRING PROBLEM IT IS HORRIBLE. I HOPE A DEATH DOESN'T HAVE TO OCCUR BEFORE THEY LOOK INTO THIS.

NHTSA ODI #11078695

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V234000 · Electrical System

May 7, 2014

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence & remedy

Consequence: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V139000 · Electrical System:ignition

Mar 1, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Consequence & remedy

Consequence: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module