Electrical System. Review the 453 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 191 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 96 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports12 fire reports7 injury reports

Engine complaints

96 reports

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125,676 miles · Feb 18, 2015

Electrical SystemEngineExterior Lighting

I WAS DRIVING DOWN THE STREET AND THE LIGHTS STARTED TO FLICKER AND THE CAR WENT DEAD. *TR

NHTSA ODI #10684147

Mileage unknown · Jan 20, 2015

Electrical SystemEngine

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER…

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NHTSA ODI #10676611

100,000 miles · Jan 3, 2015

Electrical SystemEngine

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TO AN ODI INVESTIGATOR: THERE IS A CLEAR AND PRESENT DANGER PRESENT WITH THIS VEHICLE RANDOMLY SHUTTING DOWN WHILE DRIVING. I HAVE EXPERIENCED THIS SHUTTING DOWN ON APPROXIMATELY 15+ OCCASIONS. WHEN THE VEHICLE SHUTS DOWN, I LOSE POWER STEERING, BRAKING AND I'M SURE AIRBAGS. IN REVIEWING THE FIRST 30 COMPLAINTS ASSOCIATED WITH THIS VEHICLE - I OBSERVED 6 OUT OF 30 COMPLAINTS RELATED TO THE SAME PROBLEM, ALL DESCRIBED THIS EVENT (I DIDN'T WANT TO WEED THROUGH ALL 200+ COMPLAINTS WHEN THE FIRST 30 EXHIBITED THIS SERIOUS ISSUE) - THE VEHICLE SHUTTING DOWN WHILE DRIVING. THESE ARE THE NUMBERS ASSOCIATED WITH THIS PROBLEM - I'M SURE THERE ARE OTHERS: 10669606 / 10669083 / 10660772 / 10661814 / 10658525 / 10658922 ALL THESE STATE THAT THE VEHICLE SHUTS DOWN WHILE DRIVING RANDOMLY WITH NO EXPLANATION - THIS IS A SERIOUS ISSUE AND THERE SEEMS TO BE A COMMON DEFECT SOMEWHERE - THIS NEEDS TO BE ADDRESSED - FIND OUT WHAT CHRYSLER KNOWS ABOUT THIS ISSUE BECAUSE IT IS A SAFETY ISSUE FOR EVERYONE ON THE ROAD. *TR

NHTSA ODI #10669816

100,000 miles · Jan 2, 2015

Engine

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SINCE THE FIRST OCCURRENCE THIS HAS HAPPENED ABOUT 15 TIMES. MOST RECENTLY, THIS MORNING. THE VEHICLE WILL RANDOMLY SHUT DOWN, WITH NO INDICATOR LIGHTS, OR A FEW TIMES WITH THE SLIPPERY ROAD ICON APPEARING. THE VEHICLE TOTALLY DIES, THE POWER STEERING IS GONE, THE BRAKES LOCK UP, NO ACCELERATION IS POSSIBLE TO PULL OFF THE ROAD. I HAVE BEEN EXTREMELY LUCKY TO NOT HAVE HAD AN ACCIDENT AS A RESULT. THIS MORNING THE MECHANIC BROUGHT HIS COMPUTER TO MY VEHICLE AFTER SHUT DOWN, AS WAS DIRECTED, IN THE OFF CHANCE THAT HE MIGHT FIND A CODE. NOTHING WAS FOUND. THE KEY MAINTAINED THE ON POSITION. THE VEHICLE DOES RESTART UPON TURNING IT OFF. *TR

NHTSA ODI #10669606

20,000 miles · Dec 30, 2014

Electrical SystemEngine

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TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STARTER WAS REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) IN AUGUST OF 2014, BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVE THE PART COULD BE PROVIDED. THE FAILURE MILEAGE WAS 20,000.

NHTSA ODI #10669109

100,000 miles · Dec 29, 2014

Engine

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3.8L V6 ENGINE CONSUMES EXCESSIVE UNDER NORMAL DRIVING CONDITIONS. FOR THE LAST 60,000 MILES THIS ENGINE IS CONSUMING MORE AND MORE OIL BETWEEN ENGINE OIL CHANGES, NOW 2-3 QRTS BETWEEN 4,000 MILE OIL CHANGE. CHRYSLER DEALER PRODUCED CHRYSLER DOCUMENT STATING THIS NORMAL CONSUMPTION FOR THIS MOTOR. THIS IS NOT NORMAL OIL CONSUMPTION FOR THIS MOTOR UNDER ANY CONDITION. CHRYSLER HAS HAD THOUSANDS OF COMPLAINTS REGARDING THIS ISSUE AND WILL DO NOTHING TO RESOLVE THE PROBLEM, OTHER TO SAY IT IS NORMAL. *TR

NHTSA ODI #10668892

54,000 miles · Dec 16, 2014

Air BagsElectrical SystemEngine

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MY VEHICLE WAS ISSUED A RECALL ON JUNE 16,2011 DEALING WITH THE WIRELESS IGNITION; HOWEVER, I DID NOT RECEIVE A NOTICE FOR THIS SPECIFIC RECALL UNTIL JUNE 2014. I IMMEDIATELY BROUGHT MY VEHICLE TO A CHRYSLER DEALER. BUT AFTER INSPECITION, THEY SAID THEY DID NOT HAVE THE PART NEEDED TO FIX THE PROBLEM. SINCE JUNE 2014, I HAVE MADE SEVERAL PHONE CALLS ONLY TO BE TOLD THAT THEY ARE STILL WAITING FOR THE PART. SINCE THIS IS A SAFETY ISSUE, WHAT CAN I DO TO SPEED UP THE PROCESS FOR RECTIFYING MY SITUATION? *TR

NHTSA ODI #10664528

120,000 miles · Nov 25, 2014

Engine

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WHILE DRIVING AT APPROXIMATELY 45 MILES PER HOUR THE VEHICLE ENGINE SHUT OFF RESULTING IN LOSS OF POWER STEERING AND BRAKING. I WAS ABLE TO MANEUVER THE VAN TO THE SIDE OF THE ROAD. THE CAR RESTARTED AND THIS ISSUE HAS OCCURRED ON 6 MORE OCCASION SINCE THIS INCIDENT. THERE IS A SAFETY RECALL ON THE VEHICLE HOWEVER CHRYSLER DOES NOT HAVE THE PART AVAILABLE TO FIX THE PROBLEM. THE CHRYSLER DEALER HAS SEEN THE CAR AND DETERMINED THAT THE RECALL IS THE ISSUE AFFECTING THE ENGINE SHUT OFF. THERE IS A SIGNIFICANT SAFETY ISSUE WITH THIS CAR AND CHRYSLER REFUSES TO OFFER ANY OTHER ALTERNATIVE THAN TO TELL THE CUSTOMER TO DRIVE THE CAR EVEN THOUGH INJURY OR DEATH VIA AN ACCIDENT IS A SIGNIFICANT CONCERN. *TR

NHTSA ODI #10660772

10,200 miles · Nov 18, 2014

EngineSteeringVehicle Speed Control

WE NOTICE THE PROBLEM OF ENGINE STALLS OCT 11 2014, NOV 14 AND NOV 16, 2014. WAS DRIVING ON HIGHWAY SUDDENLY THE TIRE TRACTION LIGHT CAME ON, POWER STEERING BECAME HARD TO MOVE AND COULD NOT ACCELERATE.I TURNED OFF THE UNIT AND TURNED ON AGAIN NO PROBLEM. I TOOK THE VAN TO THE CHRYSLER DEALER. THEY FOUND ENGINE STALLS ERROR …

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NHTSA ODI #10658922

80,000 miles · Nov 17, 2014

Engine

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED IMMEDIATELY, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE HELI-COIL HOSE WAS REPLACED. THE FAILURE RECUR…

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NHTSA ODI #10658525

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

16V047000 · Air Bags:frontal

Jan 29, 2016

FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence & remedy

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

09V351000 · Service Brakes, Hydraulic

Sep 11, 2009

ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.

Consequence & remedy

Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.

Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.

09V046000 · Electrical System:wiring:fuses And Circuit Breakers

Feb 5, 2009

CHRYSLER IS RECALLING 6,138 MY 2009 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. UNUSED ELECTRICAL CONNECTORS FOR THE BLIND SPOT DETECTION SYSTEM MAY BECOME CORRODED AND COULD SHORT CIRCUIT, WHICH CAN CAUSE A VARIETY OF CONDITIONS.

Consequence & remedy

Consequence: IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTORS COULD OVERHEAT AND POTENTIALLY CATCH FIRE.

Remedy: DEALERS WILL SEAL THE POWER CIRCUIT AT THE SUBJECT CONNECTOR AND REPLACE THE FUSE FOR THIS CIRCUIT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 9, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module